Best customer experience and service in a classic hardware store. I will be back again soon.read more

I go to Justice Hardware for everything. They have great inventory and the most knowledgeable,…read morehelpful staff

I went to Lowe's today to purchase smoke alarms. A very friendly associate approached me and…read moreoffered to help. His name is, Austin. Not only did he explain the types of smoke alarms I was looking at, but he helped me to figure out the cost of buying in bulk or buying single units! He calculated the cost on his phone and helped me to decide by choosing the ones with an adapter for our wired system, so I could avoid having to hire an electrician! I like to do projects myself so this was extremely helpful! I shop at Lowe's often and I have a Lowe's card so I get 5% off of my purchase. Lowe's has lower prices from my viewpoint. I am lucky to live close by!

Spring is in the air and you can see that they are preparing for new plants and soil for the spring…read morerush! Getting organized and can't wait till it's all out!

Customer service is fine with the kids in the store helping you locate items. However, getting to…read morethe cash register is a different story . It typical that most greetings are usually less than none. Yesterday I left about $100 worth of items on the counter because the customer associate continued to have a two minute conversation with another employee on trivial stuff such as the weather before even noticing me or saying, or a greeting I'll be with you in just a minute (she stood directly in front of me). So I walked out... and left all my items on the counter and drove to Hingham lumber and was greeted as I walked in the store with a huge Hello!

Everyone at Aubuchons is so helpful and friendly! I would be giving them a 5 star review if it…read morewasn't for the cash registers they have. They are super outdated...half the time they're either super slow or don't work at all. This unbelievable staff deserves new cash registers!!

I love this store. Took my teen-aged daughter in to pick paint for her bedroom and she walked out…read morejust thrilled about what a nice place it is. Elizabeth, the color specialist (?), took such good care of us. And she was just lovely to deal with. We have relied on Steve and his good advice for years as we have painted and re-painted the rooms in our house. The difference in having a store like this, as opposed to having to google answers to my questions - to help out the folks at the big hardware chains - is what makes "shopping local" the treat that it is. Please be kind to our home town merchants. Not every visit is perfect (I read some other comments) but we are so lucky to have options outside of the big box stores. Small businesses truly deserve our support!

We spent well over $100,000 at Hingham Lumber for home reno materials, including a full set of…read morekitchen cabinets. Going to Hingham Lumber for kitchen cabinets was a horrible experience and a big mistake. The Hingham Lumber designer mismeasured for more than half the cabinets had them made wrong. Rather than fixing their mistakes, the HL designer and cabinet department manager stonewalled us and the manager subjected me to verbally and physically abusive behavior. Due to the HL designer's mismeasurements, an entire wall of cabinets was not long enough to fit the space. To avoid weeks of delay, we agreed to adjust the placement of cabinets in our kitchen rather than having these cabinets redone. Also, the upper cabinets on the same wall didn't line up with the lowers as they were supposed to. We had repeatedly told the HL designer our design and space required they line up. When, after installation, we found the upper cabinets didn't line up, the designer said that - regardless of what we wanted - she had deliberately designed the cabinets to not line up because it was "customary". Again, to avoid weeks of delay, we agreed to have only one upper cabinet at the end remade with an extended section on one side. Because of Hingham Lumber's mistakes our kitchen doesn't look as good as it should have. The HL designer also mismeasured three lower cabinets that had to fit together between a wall and a load bearing post. They were too long to fit in the space. She told us to have our contractor cut into the load bearing post to deal with her mistakes! The HL designer ordered a back panel for these cabinets that was too long, with completely wrong trimwork. The crown moldings for the cabinets didn't arrive with the rest of the order. The HL designer said she forgot to order them. Then it got worse. The HL designer scheduled a revisit to our home. When she came, she brought a man she introduced as the manager of the Hingham Lumber cabinet department. Together, the HL designer and manager tried to blame our contractor, and then us, for the designer's mismeasurements. I reminded them the HL designer was the person who measured for and ordered the cabinets. Then, the six foot four male manager (more than a foot taller than I) suddenly stepped forward to stand toe-to-toe with me. His face turned red, he shook his finger right in my face and he shouted that Hingham Lumber wasn't going to pay to redo the cabinets they had mismeasured. I told the HL manager to move away from me, but he didn't. My husband shouted at him to get away from me, but he didn't. I had to start to step forward to get him to step back and finally get away from me. The HL manager finally agreed to take responsibility to have 4 of the 11 mismeasured cabinets remade. He said it would take four to six weeks to deliver them. The HL designer had previously told us it would take two weeks for delivery if any items needed to be remade. I asked the manager if his longer time period was in retaliation for me refusing to accept his bullying. He didn't answer. A week later, when we'd heard nothing from the designer, we contacted her. She hadn't even ordered the replacement cabinets. A week after that, a Hingham Lumber employee called us. This HL employee wanted to know if we were going to file action against Hingham Lumber regarding their manager's behavior. This HL employee then said any idea the designer and manager had acted inappropriately was only my "perception". I told him there were witnesses to the HL manager's behavior. He then asked me what I wanted. I said I wanted Hingham Lumber to order the cabinets that had to be remade right away and give a delivery date so our contractor could schedule his time. I also said I wanted Hingham Lumber to reimburse us for our contractor's charge for having to install cabinets a second time. Hingham Lumber still didn't order the replacement cabinets we needed. In desperation, I contacted the cabinet maker, Tedd Wood, directly. I asked for Tedd Wood's help in getting the cabinets we needed. Within 48 hours of my call to Tedd Wood, Hingham Lumber finally agreed the corrected cabinets would arrive timely and gave me a delivery date. (Thank you, Tedd Wood!!!) Hingham Lumber has never reimbursed us for the extra contractor fee we paid for Hingham Lumber's mistakes. Instead, the store billed us for $700 (plus interest) for miscellaneous cabinet parts, including some which arrived long after the cabinets were installed. This amount is far less than the extra fee our contractor charged us for installing the cabinets twice. Neither the store owner nor any of the HL employees involved ever apologized to me for the verbally and physically abusive behavior of the HL manager. We're now considering whether to take action to collect the contractor fee Hingham Lumber owes us and more, since Hingham Lumber seems to care more about avoiding the consequences of their bad behavior than treating their customers well and fairly.

Rented a skid steer from them, they said I had to fill it before it was returned. I put 5 gallons…read morein the tank and the gage was on full. I get a charge to my bank account saying they took an extra 22$, I call and they say it's because it wasn't full they had to put fuel in it when they got it back to the yard. Luckily I took a picture before they picked it up showing the hours and full tank. They still have not reimbursed me and im not fighting with them over 22$ but I won't be going back nor renting anything from them again.

Super helpful staff. I'm never left wandering around searching for something, the staff is always…read morethere to show me exactly what I need and offer advice. Customer service is far superior to any big box store.

Disappointed in the weymouth location. I had higher hopes as the person I spoke to on the phone in…read morePembroke was helpful to me. I came in ready to make a purchase today and just needed help with one thing. I added myself to the waitlist and while I was waiting, one associate was helping someone else while the other associate sat at his desk without acknowledging me. When the other associate finally asked him to come help me 20 minutes later, he was of minimal assistance. I'll be purchasing the sink from another store where I hope to receive better service.

Came in to look around and possibly purchase product for out brand new bathroom . Never once…read moreoffered assistance or greeted the 20 or so minutes we were in there. Rude and incompetent.

My experience was very positive. The Two men who delivered and installed the dishwasher were very…read moreprofessional, respectful, punctual, and did a great job. They showed that they care about doing a good job.

Second item I've purchased from Yale and had them installed. Both installs were excellent…read moreexperiences: installers were polite, professional, and completed the installs ahead of schedule. Highly recommend Yale.

Had a great experience with Norfolk. Richard started us off with design help and Steven, our…read moreproject manager, made sure everything ran smoothly and timely. Steven truly made the process easy and worth recommending.

My wife and I got excellent guidance from Darby at Norfolk Kitchen & Bath (Braintree location), who…read morehelped us figure out what we wanted, at a fair price! We couldn't be happier with the result! (Note that in this photo, we haven't yet replaced the mirror, that's why it's a bit too small!) My one note was that Norfolk's own contractor labor was pricey -- and we ended up deciding to hire our own contractor for the install.

Used to work there as a forklift operator a year or so before covid started. Absolutely loved…read moreworking there. The owners are great people. All the employees were a great people as well. Worked there for about a year. Always was hustling around and did everything asked of me plus more. Had to leave early one day to go to the registry. I come in the next day and they fire me because they said I Left without telling anyone. Like yeah I would just throw away a great job that I loved and had been there for a year and was planning on working there for years more. I know for a fact I told people that I was leaving. Not only that day but I had told them months ahead of time about that day. I believe the real reason was because covid was starting and business was slowing as well as an employee that was out for a year with an injury. Just came back 2 weeks earlier. I was the newest employee and I understand with business slowing I would be the first one to go. But just tell me that I would completely understand. Instead they make up the story that I just walked out. I have no ill will towards the company or anyone there. It's a great company with great owners and I still highly recommend them. I just don't understand why they went about that the way they did. Hope everyone is good there

I went in there a month ago, looking for a magnet for my door with built-in blinds and a man that…read moreworks in that department said he would get right back to me. He never did. Such poor customer service.