They are only open 2 days a week, have too many patients to accommodate scheduling needs, and…read moreparents are not allowed into the back room. If you have to reschedule an appt it takes a month or two to get back in. Also, it is almost impossible to speak with the front desk personally on the phone. I could only communicate with that call service.

Dr. Ryan was very personable and professional. He made my teenaged son feel very comfortable…read morespeaking to him and he thoroughly explained all treatment and procedures to me (Mom). The nurses/techs and back office personnel were absolutely amazing! Friendliness and professionalism by all was very much appreciated.

Stockbridge, GA office: Newbie parent of daughter with first-time braces. Beginning process for…read moretop set went smoothly. Bottom set put on today, and 1 brace broke 2 1/2 hours later. I appreciate the fact that they accommodated her and fixed it at the end of the day. One suggestion - a simple apology and explanation go a long way. Hats off to Lyn (the orthodontic hygienist) who explained everything to me - and my daughter wasn't even her patient! Pillow bracket was needed.

I was left standing outside in the hot sun for over 5 mins. No one was manning the front desk or…read moreoffice area. I knocked a couple of times with no response. I could see a room full of people working on patients. Someone in a uniform working on a patient raised their hand to acknowledge hearing ther knocking but never came to the door or made eye contact... just left me waiting and standing outside the door without a word. Then someone came to the door without saying hello or apologizing for ther wait, asked me if I had an appt. Without another word she said she would 'be back' ..took a child outside to her mother then walked by me without a word. She never returned. I left. I will never, ever return. I am appalled at how poorly I was treated. Then I when I called to soak to someone about my experience I was left on hold for over 15 mins until I hung up. This type of customer service is NOT customer service.. it is neither professional nor neighborly. It is down right RUDE!! NO business should operate this during a pandemic or any other time. This is a time when we should be kinder and show human compassion for others. This FAMILY orthodontics is not family oriented at all!

Savannah K was very pleasant and kind about my concerns. She explained everything very well and…read moreanswered all my questions with care.

Went in there at 1:58 and to ask the front desk if they were hiring and the light skin lady sitting…read morebesides the brown skin lady had the NASTYS ATTITUDE and cut me off and abruptly told me no they were not hiring and continued carrying on her conversation. I could imagine how she behaves to patients she interacts with!

I had a 9:00 AM appointment for a root canal and arrived at 8:30 AM to check in early. It's now…read more9:50 AM, and I'm still sitting in the waiting room with no explanation or update on when I'll actually be seen. I completely understand that delays happen, especially in healthcare, but keeping patients informed goes a long way. Sitting for nearly an hour past my scheduled appointment without any communication is frustrating and feels disrespectful of my time. I'm hoping the actual dental care makes up for this experience, but the lack of communication and long wait has left a poor first impression. I would recommend improving appointment scheduling and keeping patients updated when the office is running behind.

They never answer the phone. So you can never make an appointment or ask a question. Regular…read moredentistry or ortho, they both suck. The dentists are nice and do good work, but the staff are lacking. Orthodontics tried to overcharge me twice!! Had to cancel the services prematurely because they wanted more money than what was agreed upon in the treatment plan.

The staff is friendly and respectful. Alana the hygienist is thorough with her work. I was happy…read morewith my cleaning.

Amazing intelligent and honest staff! The kind of office you want to be at in today's world!read more

I called the number left by the business manager under my initial review. It takes you to a…read morevoicemail system that doesn't specify what business or whom you are calling. I left a message. No call back to date. After doing some research, I know I should've done it before getting services. I realized that I most likely will never get a call back. This "business manager" provides the same two canned responses to most reviews and "manages" multiple facilities/chains throughout Georgia and Florida, all of which have one to two star ratings. Right now I am fighting an infection, which my original dentist had to prescribe an antibiotic, because for some reason the endo that performed the root canal did not. Hopefully after I complete treatment, i can put this entire terrible experience behind me.

I was referred to this dental office by someone from my church and thought I'd give them a try…read more After leaving a couple of messages with no return call so I decided to stop by in person. I scheduled two appointments in early July for August 16 at 9:00 and 9:30 AM. A week before the appointments, I received a text saying both were canceled because there was no hygienist available that day. Understandable- things happen and of course hygienist can't be replaced on such short notice but when I called to reschedule, I was told the next available appointments were in December. Yes, December. They kindly offered to put us on a "short call list" which I had to call back later to follow up and still there were still no appointments Not ONE! I'm not sure how this office handles new patients, but canceling appointments made in advance and then pushing reschedules four months out is certainly a bold business model. I truly hate leaving negative reviews, but this is not how you welcome--or retain--new patients.

Lindsey Orthodontics is such an amazing place!! They really treat patients like family!read more

My wife had braces done for our son for the past two years and they were perfect. Our son lost his…read moreretainer so I made an appt on January 2 2025 to see Dr Lindsey they took a look at his teeth and notified me since our son lost his retainer and his top teeth is having a little space that I would need to get another one for the price of $150. I purchased the new retainer it came in on January 7. They notified us again we would need to come back today on the nineth they had concerns of his teeth with a little space in between. Notified me today you will have to purchase another retainer metal retainer for another $150 dollars. For someone who has been doing this for thirty-nine years, having us spend three hundred dollars in the past days is ridiculous. If Dr Lindsey had concerns about his teeth having a little space have me purchase the metal retainer in the first place. It seems you are charging us a extra $150 instead of the one price. You need to care about hard working people instead of trying to fill your pockets as much as you can. Very disappointed with the staff and the Doctor. You have been dealing with customers teeth for thirty-nine years. It seems you were trying to scam us for a extra hundred and fifty dollars instead of making a correct decision to purchase the metal retainer which is what he needed for his teeth. Do better and don't put the money first put the customer first. Very upset and disappointed with the staff and Doctor Lindsey.

This Dentist office is a Rip-off BEWARE... I went to this office after there staff Lied and stated…read morethat the were in Network with my insurance. After signing a contract and making a $500.00 deposit towards Braces for my son . The next day I called my insurance and they told Me They Lied they were outta network. I immediately contacted the Dentist office and canceled. And they refused to return the money they made excuses after Lisa clearly told me FREE CONSULTATIONS and that they would refund me my money ... what the payment was for was clear it states in the contract it said it was a down payment for braces. Which I never got from this office. so they keep my money didn't provide a service and then claimed it was for pictures..STAY AWAY of my experience. MY Experience was Horrible.. run

From the owner: Dr. Liliana Mejia is a highly experienced orthodontist with a dental degree from Colombia and…read moreadvanced orthodontic training from Emory University in Atlanta. She has been serving the Henry County and Eagle's Landing community since 1992, making her one of the area's pioneering orthodontists. With a private practice dating back to 1987, Dr. Mejia is dedicated to providing the latest, most effective orthodontic treatments using cutting-edge technology. She is an active member of several professional organizations, including the American Association of Orthodontists and the World Federation of Orthodontists. A proud local resident, Dr. Mejia supports numerous charities, schools, and sports activities in Henry County and nearby communities. Outside of her practice, she enjoys spending time with her husband and their dogs, hiking, biking, and creating beautiful smiles for her patients.

I meet my Dental Hygienist today for the first time for my first cleaning…read more Sujey Gregory, the Hygienist, was AMAZING!!! This will be my ne dentist based on her. Great job Sujey!!!! It was awesome meeting you. Jinero S.

My family and I needed a new dentist after arriving to Georgia. We have all visited and received…read moreservice here. The service is great. Overall there aren't any complaints. As with any dental office, you may have a long wait for an appointment.