Dr. Graziani is attentive, compassionate, and truly grasps the situation at hand. If only it were…read moreeasier to schedule an appointment with her due to her full schedule! Nonetheless, staying connected through the Jefferson My Chart online platform has been very beneficial. Dr. Graziani is prompt in responding, and the helpful staff at the Jefferson Art Museum office contribute to a fantastic team dynamic.

I think it's kind of weird to review a doctor on yelp. Yelp seems built more for subtly trying to…read morecommunicate your personality while giving pithy opinions on businesses. Doctors are, you know....people. You don't want to evaluate them with the callousness with which you might describte, say, a crepe stand. On the flip side, choosing a primary care physician is hard. You have to pick a random name off of a list and suddenly that person is you go-to for every question and ailment. Unlike the crepes, other people's opinions could be really helpful for longer than a few hours... Fortunately for me, Dr. Graziani is a great doctor, so I don't have to stress about the relative ethics of bashing her on a public website. She is kind, thorough, smart, and gets an extra star for being the first doctor in awhile to take an invested interest in my nemesis, migraines. I'd recommend her. I am recommending her. That's the whole point of the whole thing. (note: if you are considering making Jefferson Med your primary care location you should know that they are affiliated with the med school and you might have students watching and helping during your exams. if this weirds you out, skip the practice)

I have a lot of trauma around medical experiences and this is the first doctor I've ever…read moreexperienced who listens and works with me. Vicky is a warm, knowledgeable, and HUMAN provider who expends every effort imaginable to be sure I can access medications and care. The new office is bright, airy, and open. There are some hiccups with admin because of the size of the practice, but I've always been able to count on Radiance through some pretty serious health issues. I am a chronically ill person and accommodations are never treated as an afterthought. Highly recommend if you are looking for an HAES provider, a chronic illness manager, or simply an understanding doctor who will listen to you.

DO NOT GO HERE. I could not possibly recommend this practice LESS. I have never had a worse…read moreexperience at a medical practice in my entire life. Because of medical neglect I faced from Vicky and Frances, I had a TUMOR in my knee go undiagnosed for five months. This was also after eight months of being on their waitlist. I was in so much pain, I was advocating for myself repeatedly, BEGGING over portal messages and voicemails for them to order me imaging for my knee, and was repeatedly left waiting for weeks on end only to be told no and that I needed to get physical therapy before I would be approved for an MRI. I finally was fed up as it got to the point I was in so much pain I couldn't walk, my knee was hot to the touch, and so swollen that I couldn't see my knee cap. I went to the ER and they said I would have to go to a sports med doc. I got a SAME DAY appointment with one (Dr. Adam Lyons at Still Medical Group was AMAZING). He called my insurance himself and got me an approved MRI the NEXT DAY!!!! Took five minutes. After my results came back and showed a tumor (not the ACL tear I thought it was) my sports med doc and both surgeons who ended up operating on me said if I had followed Frances' advice and done PT first I would have damaged my knee so intensely it may not have been repairable. Thankfully it was, but I am still dealing with ongoing chronic pain now as a result of how invasive the tumor was and how it completely took over my knee. Multiple times we were all emailed about how Vicky needed to take time off to focus on her health as she's recovering from long covid and to give her and Frances grace. I would have loved to...but then she would post photos on social media UNMASKED at crowded events. You're going to advertise yourself as a covid cautious practice, serve mostly immunocompromised and disabled folks, fuck off from providing them care, ask for patience and understanding because you have long covid... AND THEN NOT TAKE COVID PRECAUTIONS??? fucking INSANE. When I asked for a refund for the five months I waited for answers and appointments with NO help, I was given two months of a refund and never responded to again. No apology. No accountability. Nothing. These "doctors" should be ashamed of themselves and this practice should be shut down. DO. NOT. GO HERE. *Photo below of my MRI results so you can see just how invasive the tumor was.

My previous doctor retired in June and I was her patient for 25 years. It is hard to adjust to a…read morenew Dr when your last one felt like mom, sister, friend and aunt all in one. But Dr. Balasta was recommended by my previous dr so I already had a good feeling about her. She is smart, humble and open to my ideas about my care. She truly listens and responds with kindness and empathy. She's really great and though I'm sad about missing my previous Dr I am happy to have found my Dr for the next 25 years.

Dr. Balasta is my doctor now and she has been wonderful she's compassionate and listens to your…read moreissues. I first went to dr Balasta when my regular doctor wasn't available. Ii was not physical sick but I was an emotional mess, she talked and listened to me for almost an hour and just getting things off my chest was amazing. She kept saying I'm here for you and you can be as honest or emotional as you need to be. She doesn't needle me the way dr Nierman did but she is wonderful. 5 stars and I would recommend her to anyone.

I went to this Dr. office a few years ago now. Her bedside manner is meh and she never remembered…read morewho I was. At one point when I tried to talk about multiple issues in one appointment she told me that she limits the number of issues she'll talk about to 2 or 3 per visit. I was like ?? OK... The final straw was when I had a UTI and went there for a test. I told the medical assistant (or nurse, not sure) that I had a UTI for sure and I was in pain. They told me to let them decide that. They did a quick urine test and told me I did not have an infection. The Dr. referred me to a urinary specialist to see if there was another problem. I ended up waiting almost 2 months to get into the urinary specialist only to be told that I was very sick with a bad UTI. They seemed very concerned and treated me at that time. That's when I gave up on Dr. Dougherty's practice but honestly, I should have done that a lot sooner.

In this day and age of the depersonilazation of the medical professional, A doctor mill, if you…read morewill. I was ecstatic to find a practice that reminded me of my youth. A professional, smiling , caring and genuinely concerned health provider. Questions asked regarding my issues, symptoms, previous issues and if those issues could be related to now, the questions were asked professionally but in a non judgmental manner. Vitals were taken by a nurse who obviously made you feel at ease and in a comfortable manner. From check in through examination to check out, one could not have felt more relaxed and at ease. Dr Dougherty is a breed of professional rarely found in a business that unfortunately seems based on money, insurance and for lack of words, " get the patient in and get them out" Dr Dougherty genuinely cares for her people and has the empathy lacked by the greater majority in a business thats unfortunately changing into an actual business. I cant thank her and her staff enough for making me feel like a human,like a person with feelings that Dr Dougherty and crew actually care for. If you have the need for a real hearted professional Dr. and staff, i urge you to return to a time where a person has a name,not just a number and file, My best regards to a staff that cares and gives from the heart. sincerely , Al ************

Dr. Cavuto genuinely cares about his patients. I went in for a routine check-up and my heart was…read moreracing. He immediately sent me to the ER at Methodist Hospital. I was admitted, and not too happy about that, but Dr. Cavuto wanted to make sure I was going to be ok. Kelli, his medical assistant, also does it all, and well.

I have been a patient of the practice for about two years now. Transferring from another office, I…read morehad no idea just how pleasant an experience that dealing with a medical office can be. Front end staff are personable and efficient, wait times are cut down significantly compared to other doctors I have been to. Cavuto himself is about as approachable and professional that I've found a doctor to be. No issues even broaching subjects I find embarrassing or am hesitant to discuss. He is very understanding and accommodating, and works with you to find a standard of care you're satisfied with. Will upload a picture eventually but I can't recommend this practice enough.

Staff was fantastic, Nurse Practitioner Tina awesome and so was the nurse Danielle. I'm almost 70,…read moretook a bad fall. I'd go there again!

I could've give zero star for give me wrong RX and my fuck health gets worse so thank you…read moremotherfuckers! Especially thanks to Dr Laurence John Anderson who was there or one day and never there again! Don't trust those motherfuckers! Bitch I'm still not able to breathe properly because of you motherfuckers!

Well let's just say 6 years and counting cancer free from bladder CA . I have my bladder Dr Rubin…read moreis the best

Hands down the WORST medical experience I have had. After an hour long wait in the cold, dirty,…read moremessy lobby with no reception and a medical informercial blasting on TV, I asked the receptionist when she thought I would be seen. Instead of giving me an answer, she accused me of having arrived late. Dear Reader, I had not! And it was downhill from there. From the nurses to the doc, the culture of the office was unprofessional, chaotic, callous, and antagonistic. Moreover, three different people tried to stick a needle in me. These are professionals who do IVs every day, and they blew my veins twice, hurt me, poked me, and never got my vein. I had a number of phone conversations with the office since then, and it was just a circus. Very rude. I feel extremely sorry for the patients who have no choice to go here.

i was at my usual 3 month follow up, i had been seeing the same doctor for 30 years, he asked me if…read morei would talk to some wellness coordinator?, she asked me maybe 10 questions. the next day i got a bill for $300. after the usual insurance run around it became obvious they 2ould not pay for the ridiculous. i told them i would pay if they would tell me if she was someones relative, spouse, or wannabe. their response was: oh we'll resubmit the bill. the place is not a hosppital. i am tempted to file an age discrimination complaint, i have already found a much better doctor not affiliated with greedy jefferson.

Health insurance company. When those three words are stated, it nearly always comes with negative…read moreconnotations. In network, out of network, deductible, out of pocket, pre-existing condition, lapse in coverage, covered, policy, not covered, prior authorization, referral, medically necessary, etc. it's an unnecessary game of greed, codes, billing, pharma, lobbyists, hospital administrators, and politicians. However, there's an angel at Jefferson Health Plans, that radiates empathy, compassion, reliability, follow-through, authenticity, kindness, and attention to detail. The angel that Jefferson Health is blessed with comes in the form of a nurse care coordinator for their special needs unit, Janice. After contacting Janice, because one of my specialist doctors didn't appear to be covered under Jefferson Health, she called me at least eight times to follow up, check for updates, make calls to the physician's office, all over 4 business days. My last call from Janice was on my ride to the doctor, to let me know she had spoken with the office, and ensured that my appointment was covered. To the Executives and Board Members of Jefferson Health, if Janice isn't highly promoted, add recognized each year, you're mashing a "big mistake. Big. Huge!" to quote Julia Roberts in Pretty Woman. You have a rare commodity, with extreme value, character, and skills that cannot be taught. Since she's likely in a work for hire position, essentially, she's a free agent. Lock her down, and don't be shortsighted. To the other healthcare companies, let the poaching begin. I guarantee Janice is talent of star status.