We are complete RV newbies and Duane in the service department was awesome. We'd had brake…read moreproblems since we got the RV and he helped us figure out what was wrong, adjusting the brake controller and giving us good advice. We had wanted to install another outlet near our dinette so we could charge our computers and phone, but they said there was one already installed! *sheepish smiles* They totally could have charged us for a new outlet and we wouldn't have known. We also had an electric tongue jack installed and the wheel bearings serviced. The prices seemed fair and service was done in a few hours. Very smooth experience.

I would not recommend Roberson RV based on my experience…read more There were clear issues with both the walkthrough and the condition of the trailer at delivery. During the orientation, the technician could not confirm whether the water heater was on or off, he didn't know which position meant what on the switch. I later discovered he had left it on while empty or filled with antifreeze, and it had been cycling for several days before I caught it. That is a basic oversight that could easily lead to damage, which I won't know until my area is above freezing. More serious was the complete failure of the 12V charging system from day one. After bringing the trailer home and leaving it plugged into shore power, I returned to a fully discharged battery. The converter was not charging the battery at all. The battery had dropped to 11.9V and remained there for an extended period, which is widely understood to cause permanent damage in AGM batteries. I thoroughly documented the issue with video evidence, including voltage testing and isolating the fault to the converter. Despite this, I was not offered a reasonable or practical solution. The only options presented were multiple long-distance trips back to the dealership, totaling thousands of miles and significant time, or waiting 6+ weeks for a more local service center to diagnose something that had already been clearly identified. At that point, I had no choice but to purchase and install a new battery and converter myself, out of pocket, just to make the trailer usable. After replacing those components, everything worked immediately. This situation could have been avoided with a basic pre-delivery inspection and a willingness to work with clear diagnostic evidence. Instead, I was left to resolve a brand-new equipment failure on my own. It's also been 3 weeks since I purchased the camper and my DMV has not received paperwork from Roberson to allow me to register and use the RV. I highly advise avoiding them at all costs, I should have read the other reviews sooner.

We needed some work done and we're in a bit of a jam. These guys helped us out and we are very…read moregrateful. They got us on our way in the time promised and they didn't gouge on the price. They do quality work at a fair price. I wish there were more spots like this.

We came from Redding CA, a six hour drive for us to Salem to buy a trailer that was advertised as…read more"like new", "immaculate" and when we got there, not only was the trailer not clean: shower and sinks dirty, pee (yes, pee) in the toilet, nothing had been cleaned, but there was wear to the upholstered dinette area seating and the back of the seat was so sun damaged, that it was cracked severely! The stove burners showed moderate use and cupboards still had stuff in them. This trailer had received zero attention from this seller on this inside! I was expecting the condition would be as advertised, as this is the picture he painted. Either he openly lied about the condition, or he did not know the actual condition. Either way, it was way beyond disappointing, and I was fuming! I tried my best to be professional and just tell him what I saw without spewing, and he did drop the price for us, but this did not make me see him as a reputable seller. You cannot change first impressions, and ours was and still is, not good. Would not buy from him again or recommend him.

March 1st, We went to Salem to test drive a motor home that we saw on CL and purchased that day…read more The dealer (gave us a bogus name upon introduction) would not let us test drive it as he said it was uninsured and drove it himself. It seemed to drive fine but we were unable to see what worked and what did not as the batteries were dead. He said he put new tires, brakes, battery etc which we later learned were all lies. Upon paying cash $21,000, we got no more than 5 blocks away when it died. It was discovered that the gas gauge did not work and the tank was empty. So we finally got some gas in it and headed down the road home. After replacing the battery which was completely missing, the inspection showed that the generator needed a new carburetor, the interior lights were missing bulbs (all of them), the awning was completely torn and needed replacing and the refrigerator did not work at all. $5000 later and still no title. Salem rv did not obtain a clear title as the estate was in probate, it took 2 years to get a title with no help from the dealer as I had to do all the leg work finding the heirs from Texas to South Carolina to here in Oregon. Liars and thieves abound, especially these young latino couple that lied about this rv. Beware.

These are huge red flags:…read more - Salem RV Sales will not take a deposit to hold an RV for inspection. - Salem RV Sales will not allow an RV to be removed from their lot for inspection by others. - All RVs are sold AS IS, WHERE IS, NO DEALER WARRANTY. - Salem RV Sales does not perform the normal title transfer service. We bought a travel trailer and when the water system was checked when we brought it home, we found that the water heater was freeze damaged. An exact replacement, if available, was $2,195.00. Salem RV Sales would not make any adjustment on the purchase price. I was able to remove the water heater for repair at a cost of $125.00 Salem RV Sales would not even reimburse me for this repair cost and at this point stopped all communication with me. Be aware Be very aware This review system requires a star rating to continue submittal so I gave it a one star review. If possible I would give it a zero star rating.

At Woodard RV Bob & Tyler inspired me to do what We've never done before ...post a review. As a…read moresmall business owner the Best form of appreciation is to continue to vote with our dollars...and we will only go to Woodard. Class Act Alliance is a California based company that routinely travels to Oregon. 2 years ago we had a solar power issue and the team located the issue within 10 minutes and declined compensation. The value to our business was priceless! We dropped a little cash as a tip and scooted out very Grateful. This last week we're back in OR and had similar issues,,,only one place to go,,, Woodard RV!! They were slammed and booked weeks out. However!!! In between jobs Bob and Tyler were trouble shooting the issue...found the problem and AGAIN declined compensation. This time we insisted on compensating them for their valuable knowledge, experience, and tireless efforts. We're now looking forward to getting some additions to our system. We can now say we've experienced what has made this county Great...businesses like Woodard RV are few and far between these days and we will gladly be driving the 10 hrs for their services without hesitation. Thank you Woodard RV you definitively are a "Class Act"! Blair A. Sherwood/CFO Class Act Alliance, Inc Www.Classactinterpreting.com

Our camper had some water damage and dry rot in the cabover section. Woodard gave me a fair price…read moreto repair it with the caveat that you never know how bad the rot is until you peel the skin off. It was real bad, worse than we imagined. Woodard worked with us all the way, as the skin was peeled off we saw all the damage and approved the extra repairs during the process. In the end it was a 30% cost over the initial estimate but they did 200% more work. They basically rebult the entire camper, replaced the roof, the siding, and all the insulation. We now have a brand new camper for a third of the price of a new one. When the job was complete and we got the camper back home there were a few nit picky items I had, when I called Tyler came over to my house and fixed everything I wanted. One of the items had nothing to do with his repairs but he fixed it anyway at no extra charge. We could not be happier with the end result. I am not an internet person and have never posted a review before but the quality of their work and their integrity during the repair process made me feel that I should let people know what a good shop this is. I highly recommend Woodard RV repair.

Super reliable. All they're trailers are well maintained! When I needed a trailer last min they…read morewhere there for me. Super knowledgeable if you need any help. 11/10 super satisfied with their services. I would recommend them for anyone needing a flat/dump trailer.

From the owner: A Trailer Rental business! We proud ourselves in fast turn around rate, good communication and…read morequality ready to work trailers! We offer a variety of different services : hydraulic dump trailer rentals, flat tilt deck trailer rentals, sale and delivery of gravel/rock, we offer delivery/drop off of trailers, pick up of trailers and we also offer disposal of a full trailer load. With our flat deck trailer we offer service of: automotive transportation/towing which includes: cars, trucks, atvs, side by sides. We can also move machinery which includes but is not limited to: skid steers, mini excavators, track barrows, tractors, ditch witch's, etc. We can also move material: bundles of wood, pallets of SOD, pallets of pavers, pallets of retaining wall blocks, etc. Call or text for pricing and availability at 503-991-8016

30 minute wait in a line of customers on a Saturday afternoon while the one employee stood outside…read morewatching a customer unload storage boxes out of their personal vehicle. Bonus treat of science experiment moldy cup on their counter. One star is too much, would leave -0- if possible

WORST COMPANY EVER. I've had my reservation changed on me…read moremultiple times only to call the day before and be told its not available and theyve known for 3 days without calling. I HATE that they are the only ones with enclosed trailers in my area. They offered NO discount for my inconvenience and showed no compassion. Would give 0 stars if I could.

We listed our travel trailer on consignment with Tom's Travel Homes. Tom was easy to work with, he…read moreexplained the process thoroughly, and it all went just the way he had described it.

We had a long search for our perfect fifth wheel. We were looking to buy new, but anything that was…read morea short length felt cheap and poorly built. We decided to look for a Grand Design Solitude which was a little longer than we wanted, but built much better than the shorter units we had been shopping. Any new Solitudes were very pricey and although we were willing to pay more for quality, we opened our minds to a used fifth wheel. We found our 2017 Grand Design Solitude 321RL on a Craigslist ad which was linked to the Tom's Travel Homes website. After calling ahead to ensure the unit was still available, we drove down to Salem on a Saturday and met up with Drew for a tour. He was kind and honest. The unit was clean and in great condition. We asked for the bottom dollar, was given a price without haggling, he drew (pun intended) up the paperwork, took our deposit, and we made an appointment to pick up the unit on Tuesday. When we arrive on Tuesday for the walkthrough, Pat took us through the RV to show us how everything works and helped us with our first hitch up (our first fifth wheel). The process was easy and stress-free which we appreciate greatly. Both Drew and Pat seemed to have worked there for years which speaks highly of the company. This unit was on consignment at Tom's and should we need to sell this unit to upgrade in the future, we will contact Tom's to sell it for us. They did a great job.