The dude I spoke with was a flaming asshole who was incredibly condescending and unhelpful…read more Called asking what they had in stock for radiator hoses and provided measurements. While explaining that we have a vintage car that is over 100 years old that would not be in their system I was interrupted and told "you can pay us to research it".... I told them I already know what I need, and again gave them the measurements, I was interrupted again and they said "it would be too hard to find it" in their OWN SHOP... If it's too hard for you to find a part in your own shop hire an organizer and don't be an ass.

Just a positive thumbs up for Mountain View Radiator. My front windshield had some type of sticky…read moregoo and I couldn't get it off with my normal equipment. It was scary driving with an obscured windshield so I tried to find the closest hand wash car wash because for some other reasons, I couldn't get a normal drive through car wash. Thought Mountain View Radiator doesn't have a car wash, they were really nice and just helped me wash off the goo with their car chemical equipments. So I'm very grateful because I could have crashed. And they were super nice about it and just seemed like nice people. Their office seemed really well run and there were many cars there getting fixed. Two Thumbs up!

In May, my tire blew out on Junipero Serra Boulevard behind Stanford, causing my car to hit the…read moremedian. Jose Ruedo arrived quickly to assess the damage, and I couldn't have asked for better service during such a stressful situation. Jose was professional, knowledgeable, and incredibly helpful. He carefully evaluated my vehicle, explained my options, and recommended towing it to a reputable local auto body shop. He handled the entire towing process efficiently and with great care, making a difficult experience much easier. I truly appreciated Jose's calm demeanor, professionalism, and willingness to go above and beyond. If you ever find yourself needing roadside assistance or a tow, I highly recommend Jose Ruedo. Thank you for turning a stressful day into a much more manageable one!

I called AAA Roadside for a flat tire. Melvin from Ellison's was dispatched. He was pleasant and…read moreprofessional! He was able to address my issue and I made it home safely.

I called the towing company at 3:19 pm, and the representative quoted me $327 to retrieve my car…read more When I arrived at the location at 5:28 pm the same day, the total had jumped to $746. The following fees had been tacked on: 1. $311 gate fee (not listed anywhere on their website, on this page, or by representative) The hours on both their Yelp and Apple Maps pages are wrong. They are not 24/7; they close at 5 p.m. If you come to retrieve your car past 5 p.m., they tack on this $311 extra fee just to open the gate. Not mentioned anywhere on their website or by the representative when I called. I had wasted $97 on an Uber from SF because I was trying to avoid the $127 daily storage fee they charge (also not on their website, but was mentioned by the representative). Turns out I would have been better just waiting. 2. $61 extra storage fee (not listed anywhere on their website, on this page, or by representative). Apparently they initially charge a 4h fee (when I called) after which they charge a day fee (when I arrived). When I called, the representative did not mention any of these fees. I'm highly suspicious of the timing of it as well. My friend noticed my car being towed at 2:00 p.m. It could not have possibly been at Unique Towing for more than 4 hours by the time I arrived at 5:30 p.m. 3. $47 extra tow fee Apparently the representative had misquoted me at $327, and the actual fee was $374. Instead of honoring the quote, they decided to just bump the price. I'm disappointed with this company's lack of transparency and hope this review can help anyone else with the misfortune of having to deal with them.

I was involved in a three-car collision on a freeway in San Jose. CHP dispatched this tow company…read moreto remove my vehicle from the freeway. The tow truck took over an hour to arrive. During that time, a truck matching the description drove past my location without stopping. I called the dispatch number provided by CHP, but they were unable to locate or provide an update on the assigned tow truck. Ultimately, I contacted a different tow company, which was able to respond and assist me. Based on this experience, I would not rely on this company for roadside assistance in a time-sensitive or safety-critical situation.

A young man came out from this company. I didn't get his name, but he was wonderful. Came out…read morequickly, diagnosed problem (turned out was a low-low+but not completely dead battery). I was extremely grateful he even had the required battery for my car, so I was able to have the battery replaced. He did a great job on my mini, which is a gel battery (not overly common). Great service. Thank you, Sharine

I have had roadside service with AAA for over twenty plus years. For most of those years, Fortes…read moreBro is the main emergency roadside service that I have had experience with. I wanted to take a moment in a public review stating Fortes Bro emergency roadside service company is completely top level. I've had the opportunity to meet many of the technicians through various situations, emergency and non-emergency. Also, not once in the all the years have I ever been disappointed in their dedicated AAA service. The whole process is streamline and each technician has always been knowledgeable and successful at resolving any issue I was facing, including just recently on 3/25/26. It was like any other time, resolved within minutes, Not only does the technician make the whole situation a safe and comfortable one, the technician's knowledge never ceases to amaze me when it comes to a solid solution. Thank you for everything that you do. In closing, a major shoutout to my tech on 3/25/26! In this day and age, kindness in a stressful situation, really goes a long way. Fortes Bro never disappoints in that fact as well as making sure I was safe, back on the road and/or knowing that my car, my fleet and my family were in great hands. Thanks to all of you!

My Lexus car battery totally died in the middle of the parking lot. I had my two hungry toddlers…read morewith me so wasn't exactly ideal. Robert came soooo fast and jump started the car so I could get home. My husband changed the battery but I would have totally asked Robert to do it if he wasn't home!

Excellent service. Much easier in terms of taking it to a repair shop and very convenient during…read morethe COVID. 1) Prices and details of service was very clearly communicated over phone. 2) The technician was sent promptly (under 60 mins of call). 3) Replaced a battery with 3 year warranty. I started my car and it was running fine with the new battery for 30 minutes. However when I stopped and re-started it wouldn't work. They sent the technician over again to check again and he did inspections and helped find out that there were other issues that led to car failing to start. The tech arrived with 30 mins of my second call - he went above and beyond in terms of helping me identifying the issue. Thank you so much and I highly appreciate their service attitude. Pls support genuine business like this to grow!

Cannot say enough good things about First Call Towing. Rovy was everything you could hope a tow…read moretruck driver to be - responsive, efficient, timely, cautious, honest, and nice! He was very cordial and professional and asked questions to ensure he understood my needs. He quickly provided me an extremely reasonable quote over the phone. I texted him confirming the address for pickup and drop off and he arrived promptly. Drop off was as seamless as pickup. Wasn't even done with our transaction before I saved First Call in my phone! Will definitely be calling you again, Rovy! Thank you!!!

Called Buck to request towing of my Mazda vehicle. He showed up at my doorstep in 40 minutes,…read morehelped me check if it was a battery issue, jump-started it for me using his own equipment, and saved me the inspection cost at the car dealership. He went as far as suggesting good battery stores that he knew of. Amazing people and incredible service.

Thank u Roy for helping me fast and efficient I was so happy they took care of me. I would…read morerecommend their services to u.

Roy was quick and friendly. Great value for service. Ask for a free ticket at conclusion. Highly…read morerecommended.

Had a great experience getting my car fixed here. A raccoon decided to commit suicide by hitting my…read moreright bumper late at night. I was surprised at the damage a little raccoon was capable of. Part of my front bumper was missing and I had to gorilla tape it to make it to the repair shop. I found Crash Champions through Geico. I finished my insurance claim the night I hit a raccoon and had an appointment to drop off my car at Crash Champions the next morning. I was greeted right away and they started my paper work. I was in and out in less than 20 minutes. They were very communicative as they worked on my car and provided an accurate estimate when my car was ready. I picked up my car and it was washed and honestly cleaner than when I dropped it off. So far so good. My bumper is holding up.

Crash Champions was really easy to work with and made my life a little better knowing they had my…read moretruck and returned it like new. I did everything through my Geico application. Employees are very nice and thorough with explaining the process and answering any questions and concerns i had. Great Service and Value. Pictures Speak For Themselves