Always need to find a staff at a Big 5 to assist you. Easiest way is to go to check out and ask. On…read moremy last visit here in Burlington, while one staff was helping me, another staff at the cash register found a discount coupon I'd missed. Friendly people.

The cashier failed to ask me if I had the specific pump needed to fill my $50.00 floating raft so…read moreneedless to say when I took my wife to the lake so she could relax, no chance of that. My wife has cancer and simply asked to be able to float on the lake. Move forward to when I went back in the store, I asked for a manager and boy what a shocker to find they didn't offer or give me the $7 pump, discount it or NOTHING! The male manager was nice but the female had a look of disgust on her face, what an eventful stop. I planned on buying a shotgun there this week but I refuse to give them ANY MORE of my money.

I shop here because I'd rather support this store than big box like Dicks, etc…read more They have a decent inventory that covers most of the bases to serve outdoor enthusiasts. I shop here when I know what I need/want, not when I'm looking for help, information, patience, etc. The service can be iffy, also reflected in other people's reviews. The location is off a thoroughfare so very convenient and parking is ample.

This is a great place to buy bait and lures but I would recommend taking large purchases somewhere…read moreelse. I have been doing business here for 20 + years and spend an average of 5 to 7 thousand dollars there per year. Because of there poor return policy on defective equipment I will now take my business elsewhere. And I encourage my friend, family, and the rest of the public to do the same.. Hopefully not taking back the 200 dollar defective Penn Real was worth losing a long time customer and this poor review... Buyer Be Ware!!!

I came here just over a year ago and they hooked me up with a sweeet first board. I came here…read moreseveral times and only once have they actually been open. I know it's a small shop and the struggle is real but these guys gotta get their hours straight because Google maps and Yelp say they're open and they've been closed. Giving 3 stars for initial good service but their hours have been sketchy lately.

I think it was that manager that helped me upgrade my snowboard and helped me figure out which is…read morebetter for my style. Shop is top tier and that Jones Stratos is a game changer!

Service was great today. I'm a relatively new walk/runner. Completed my first 10k last week on…read more13-year-old runners. I could tell I needed to up my shoe game but didn't know what I needed. I received amazing assistance today. Staff watched me walk and run. Recommended shoes. I explained what I felt and options were narrowed down. I was amazed at the difference in modern shoe tech. Time will tell how these work out, but for now I'm very optimistic and grateful. Thank you.

I have always been so afraid to go to running stores as they have tended to up-sell and have never…read morereally helped me with a great shoe, but i had an amazing experience here. Super helpful, let me run around in the shoe, extremely welcoming and did not try to upsell me. Special thank you to Megan she was amazing:) $5 more than buying online but with military discount brought that down and with the help to pick the shoe really great value!

Great spot to get almost anything sports related. Great…read moreselection of sports related clothing, sports memorabilia, golf attire, water bottles, and so much more! Decent prices on their items, and good customer service. Dick's is a regular stop for us for new clothing for football season, golf balls, or rain jacket.

I purchased the Calloway AI Smoke Irons for my boyfriend for Christmas. They were a big purchase,…read morebut I was given lots of helpful information to help me feel comfortable they were the right choice for what my boyfriend wanted and needed to elevate his golf game. They were ordered in store @ Smokey Point, and delivered to me in Arlington by Saturday morning. The irons were well packaged, no damage. Both Smokey Point and Bellingham locations are awesome. I look forward to referring business to the stores from my golf circle and also utilizing their golf repair service in the future! 10/10 Jadyn and Amanda were the employees that helped me, thank you guys for your help!

Great customer service! Manager went out of his wsy to check on availabilty on jereysread more

I've been here twice in the last year and have had great service both time. Staff is helpful and…read morenever once seen disrespectful. Bought a couple hoodies on discount for $30 and my wife bought a couple $20 tumblers. Will always come back when in the area.

Fantastic help from Ellie - great style and selection. Very helpful. Clothes are very well made,…read morehave that combo of superlative design and fabrics. Highly recommend

From the owner: Outdoor clothing for Women, Men and Baby. All the best brands Aventura ,Carve, G.I.G.A. DX by…read moreKilltec, Ilse Jacobsen, Indyeva, Jambu, Killtec, Kuhl, Lole, Picture, Prana, Patagonia, Rab, Taos, Toad&Co. and more!

This store was really clean. I had to buy rope, which they had. I found the perfect size without…read morea tag. They wouldn't let me purchase it because they couldn't match the rope color in the computer. The manager should have overrode the color, since it was a clearance item. Other than that, the prices were okay. I would recommend having a look.

Had a terrible experience here trying to purchase a bike. Went in and took my time in the store to…read morebrowse research and decide on a bike only to be told that I couldn't buy it until a manager showed up with a key and that wouldn't be for another 3 or 4 hours. What a waste of my time and specifically drove out of my way to go there.