Always need to find a staff at a Big 5 to assist you. Easiest way is to go to check out and ask. On…read moremy last visit here in Burlington, while one staff was helping me, another staff at the cash register found a discount coupon I'd missed. Friendly people.

The cashier failed to ask me if I had the specific pump needed to fill my $50.00 floating raft so…read moreneedless to say when I took my wife to the lake so she could relax, no chance of that. My wife has cancer and simply asked to be able to float on the lake. Move forward to when I went back in the store, I asked for a manager and boy what a shocker to find they didn't offer or give me the $7 pump, discount it or NOTHING! The male manager was nice but the female had a look of disgust on her face, what an eventful stop. I planned on buying a shotgun there this week but I refuse to give them ANY MORE of my money.

Shopped there for years, never going there again. Don't take your children there!!!…read more While looking at fishing poles and reels to buy myself for veterans day, my two daughter's were walking around excited to look at the new store I'd never taken them to before. They had walked upstairs thinking it was apart of the stores selection, upon seeing it was full of boxes they walked down and came back to look at the knives near the reels I was looking at. A man that worked at the store ended up approaching them soon after, asking them if they had gone upstairs. They answered yes and explained they hadn't seen the signage stating employees only until they came back down as it was poorly placed against the wall near the stairs and barely visable. He then insinuated they stole and made a show of saying he would check the cameras. Once I stepped in and said my children aren't thieves he then double down and said that they had cameras. I left infuriated leaving behind a 200 dollar purchase with a bad taste in my mouth, safe to say I will not be going back.

Absolutely had a fantastic experience here. I was recommended to come here by my mother in law who…read moresaid all the locals go there for fishing gear. I am just starting my fishing journey and was going to have one of my experienced friends join me on a little shopping spree. We are still going to do that shopping trip but I wanted to get a head start. My goal was to go in and buy a tackle box. Each person I saw smiled and waved. One of the sales associates noticed my perplexed look on my face when looking for tackle boxes and asked me if he could help. I explained I am new to fishing and I am starting with trout fishing. This gentleman immediately gave some tips on tackle boxes and walked me through some gear ideas. He had me hold a rod and was showing me how strong it was if I had a fish on there. He was really patient with my questions and when another customer saw him, that customer was like "you sold me my first fishing license years ago" (I think he says 20 years ago to be exact). This associate name is Glen and let me tell you, find Glen because he will take care of you. I ended up purchasing a tackle box, a rod and reel. When I went to check out, the cashier was friendly and reminded me to take my receipt in case I needed to return something (thanks for looking out for me). Finally, when I went to get my fishing license, the associate lady (her name escapes me at the moment) was super friendly and after we talked about my journey into trout fishing, she showed me some good stuff that she uses and I bought that too. I would say, the employees that I encountered loved what they do and gave exceptional advice. Whether you're new to fishing or experienced, this is the place to go. I can't wait to come back as a I continue to grow my supplies. Thanks for the great experience!!

I came here just over a year ago and they hooked me up with a sweeet first board. I came here…read moreseveral times and only once have they actually been open. I know it's a small shop and the struggle is real but these guys gotta get their hours straight because Google maps and Yelp say they're open and they've been closed. Giving 3 stars for initial good service but their hours have been sketchy lately.

I think it was that manager that helped me upgrade my snowboard and helped me figure out which is…read morebetter for my style. Shop is top tier and that Jones Stratos is a game changer!

Service was great today. I'm a relatively new walk/runner. Completed my first 10k last week on…read more13-year-old runners. I could tell I needed to up my shoe game but didn't know what I needed. I received amazing assistance today. Staff watched me walk and run. Recommended shoes. I explained what I felt and options were narrowed down. I was amazed at the difference in modern shoe tech. Time will tell how these work out, but for now I'm very optimistic and grateful. Thank you.

I have always been so afraid to go to running stores as they have tended to up-sell and have never…read morereally helped me with a great shoe, but i had an amazing experience here. Super helpful, let me run around in the shoe, extremely welcoming and did not try to upsell me. Special thank you to Megan she was amazing:) $5 more than buying online but with military discount brought that down and with the help to pick the shoe really great value!

Great spot to get almost anything sports related. Great…read moreselection of sports related clothing, sports memorabilia, golf attire, water bottles, and so much more! Decent prices on their items, and good customer service. Dick's is a regular stop for us for new clothing for football season, golf balls, or rain jacket.

I purchased the Calloway AI Smoke Irons for my boyfriend for Christmas. They were a big purchase,…read morebut I was given lots of helpful information to help me feel comfortable they were the right choice for what my boyfriend wanted and needed to elevate his golf game. They were ordered in store @ Smokey Point, and delivered to me in Arlington by Saturday morning. The irons were well packaged, no damage. Both Smokey Point and Bellingham locations are awesome. I look forward to referring business to the stores from my golf circle and also utilizing their golf repair service in the future! 10/10 Jadyn and Amanda were the employees that helped me, thank you guys for your help!

Great customer service! Manager went out of his wsy to check on availabilty on jereysread more

I've been here twice in the last year and have had great service both time. Staff is helpful and…read morenever once seen disrespectful. Bought a couple hoodies on discount for $30 and my wife bought a couple $20 tumblers. Will always come back when in the area.

Fantastic help from Ellie - great style and selection. Very helpful. Clothes are very well made,…read morehave that combo of superlative design and fabrics. Highly recommend

From the owner: Outdoor clothing for Women, Men and Baby. All the best brands Aventura ,Carve, G.I.G.A. DX by…read moreKilltec, Ilse Jacobsen, Indyeva, Jambu, Killtec, Kuhl, Lole, Picture, Prana, Patagonia, Rab, Taos, Toad&Co. and more!

This store was really clean. I had to buy rope, which they had. I found the perfect size without…read morea tag. They wouldn't let me purchase it because they couldn't match the rope color in the computer. The manager should have overrode the color, since it was a clearance item. Other than that, the prices were okay. I would recommend having a look.

Had a terrible experience here trying to purchase a bike. Went in and took my time in the store to…read morebrowse research and decide on a bike only to be told that I couldn't buy it until a manager showed up with a key and that wouldn't be for another 3 or 4 hours. What a waste of my time and specifically drove out of my way to go there.