The customer service was horrible tried to return a Christmas present just to get a half size…read moresmaller shoe didn't wanna help tried to charge us more money just on all circumstances terrible manager was horrendous. I will not be a dicks customer going forward.

So many employees available and willing to help. Store is clean and everyone is friendly. Pleasant…read moreshopping experience!

Awesome customer service from the manager. He even pointed…read moreout an item was on sale that we were looking at! Very nice large selection of merchandise! Great store for sporting goods!

I was already to buy a new gun. I wanted to trade in the one that I had and there were a couple…read moredabs of paint on the site from the owner previous. They wouldn't take the gun on trade because of the three green dots. They lost my business. I grew up in a gun shop. We would've not sent a buying customer away.

I ordered a jersey from the Smith Sports Chicago website in mid-January with a promise of 5-day…read morefulfillment and 14-day delivery. It's now June and I have not received my product. They charged my credit card upfront and have not returned the money, despite several emails and phone messages from me asking for a refund. This is a fledgling business with major supply line issues which continues to over-promise and under-deliver. I would absolutely not recommend this business based on my experience.

BEWARE! This company…read moredebited my account for an item that I purchased online in Jan. '13. It is now April and I never received the item (Men's Jersey). After 3 phone calls and 4 emails, Loren Smith (Assumed Owner) sent an email saying "Your order was cancelled because we did not have enough stock to fulfill your order". I have since emailed to inquire about my refund ($125) and I am yet to receive a response or my refund. This company is fraudulent and unethical. Their customer service is non-existent and I will have to escalate my request for my refund as it has taken SmithSportsChicago 4 months to respond to my emails. Disappointed and will never shop with this vendor again

This is the only sports store in my neighborhood and they always have exactly what I need. The…read morestaff here is great as well.

Good place easy to get firearms sometimes the employees don't have much gun knowledge but overall…read morenice place to come get all your gear nice friendly staff

I go into this Dick's Sporting Good once in a while usually when I am in need of something that I…read morecannot find in the discount stores and do not have time to wait on an order. They have a decent selection on some sporting goods compared to most other stores in Ocala! Leave Ocala and your whole world opens up so please do not think that the variety and bargain is either what you come to Dick's for. They are lacking in any kind of sales help. This wasn't always the case but as the years come to pass thing's have changed. The store is organized pretty well and in each section the selection is decent with quality products. Do not expect any regular sales. They have the golf shop, summer shop, sport shoes of different kinds, exercise equipment and accessories, sports clothes for the family, a fan shop, camping, fishing, outdoor gear, bikes and a bunch more. There truly is a variety of sport necessities and all the extra's I just feel that sizes may be limited, and there are bigger stores like this elsewhere with better bargains. With that said it serves it purpose as long as you go knowing what you want and your prices. Services Available: DICK'S Sporting Goods in Ocala offers several services: Onsite services Staff can help you with bike tune-ups, golf club fittings, and fishing equipment setup. Curbside pickup Available seven days a week for a contactless shopping experience. In-store pickup Buy online and pick up in the store. Same day delivery You can arrange for same day delivery of your gear. Address: 4414 SW College Rd Ste 1800 Ocala Florida 34474 Phone: (352)237-7672 Hours: Wednesday 9AM-9PM Thursday 9AM-9PM Friday 9AM-9PM Saturday 9AM-9PM Sunday 10AM-7PM Monday 9AM-9PM Tuesday 9AM-9PM Wheelchair Accessible ***

Ordered two name brand bicycle tires and they ordered generic tires from Amazon thinking I'm…read morestupid. Took two weeks and many call to obtain the tires I was originally promised and quoted a price. Horrible experience and dishonesty by bike tech John V. Never again! Ever will I darken thier door for any purchase.

Excellent selection, positive vibes from all in the store, helpful and friendly customer service…read more Decent prices for all except fro official FIFA jerseys and gear.

It's big, chaotic, and messy, but you can find some good deals here…read more **PROTIP** Before coming here, I suggest going to Ross first. We've found identical items there for considerably cheaper than this location.

Founds tons of great deals on shoes and clothes. Surprisingly they had all the sizes we need. Staff…read morewas helpful and the long line at the register moved really fast !!!

Today I arrived right as the store opened to return a pair of shoes that didn't fit my son. I…read moredidn't realize the tag was cut off but I had my receipt showing that I just bought them the day before. When the manager was called over due to no tag, she inspected the shoe to find something wrong with it to deny my refund. She said the inside of the shoe was dirty which clearly it was not since it was only tried on with white socks for size. I simply asked her what difference would it make if I came back and just went to the next person who would take them back. She rudely responded, "Who are you telling me what I can or can't do?" I took my shoes back home with me. While I was there, I purchased the additional pair for my son to try on at home. Later in the evening we returned and I did end up getting my refund from someone else. The shoes weren't even on sale, so I wouldn't really find them to be a true "outlet". I really wished I had gotten her name because she was the rudest retail manager I have everything encountered, especially during the holiday season.

I dropped into this location while in town visiting family. It's located in the Paddock Mall. Nice…read morevariety of running shoes, running gear, clothing, supplements, gels. Bright and clean layout. Good customer service with a knowledgeable staff. There's even a little running track in here to test out running shoes.

I love coming to this store. I had a very bad experience in the Wesley Chapel one and the Ocala one…read moreis closer to my house. Two weeks ago I went to exchange a pair of shoes and ended up finding a better pair that I liked and the exchange was very easy. I came back yesterday to get a second pair of shoes and ended up dealing with the same sales person who helped me two weeks ago and left very happy. They had a great selection and the price of the shoes were really good, the store has made a customer out of me just from the service and friendliness this of the staff.

This Dick's Sporting goods store in Sanford is gigantic! If…read moreyou can't find what you're looking for, it doesn't exist. The store is kept very organized and clean. My husband and I were in here a few days ago to purchase some of those handsome vented shirts for him and was greeted right away by an employee who was friendly and ready to help us. We highly recommend this store. If you haven't been before, you must check it out and see for yourself the huge selection of everything!

I visited the Dick's Sporting Goods in Sanford, Florida today to try on tennis shoes and planned to…read morepurchase multiple pairs along with athletic apparel. When I tried on a display shoe, a sales associate abruptly approached me and told me I was not allowed to try on display shoes because customers might later ask for discounts. His tone was rude and dismissive. When I asked for the a shoe in a different color and size, he refused, saying "you have already tried on that shoe and they are all the same." I requested a manager, but was told the manager was "in a meeting" and unavailable. Feeling disrespected, I left the store without making my purchase. I've shopped at Dick's for years, but this visit was extremely disappointing. I hope this location addresses the issue so other customers do not have the same experience.

Great store, but no AC. The clerks ate wearing fans around their necks....shameful. stay away if…read moreyou dont like sweaty shopping.

My wife tried to use the restroom, and when she approached the fitting room, the associate (name…read moresounded like Yesenia/Jesenia) turned away and rudely told her, "No, closed." This was at 10:25 PM, even though the store closes at 11:30. When my wife asked the front staff about restroom hours, they seemed surprised by what happened. We've been shopping at this Ross for over 10 years, and this was by far the worst customer service we've experienced. Please address this, as it was completely unacceptable.