What a positive shopping experience. Great selection of shoes and the customer service was superb…read more Went looking for pickleball sneakers. I had some indecision with which pair to get, but the gentleman who helped us tried a variety of lacing options based upon my feedback. As soon as he found the right lacing pattern for me, I was sold. It was a neat learning experience, seeing how much a change in lacing could impact comfort. Left with 3 pairs of sneakers! I highly recommend this family run company. Thank you for your customer service

Great selection of tennis shoes and the best customer service. You can't beat this shop for tennis,…read morerunning and pickle ball gear.

My friend and I went last Wednesday afternoon. We walked in say hello the woman with a short hair…read morewe're standing there she said nothing so we said hi and I told him my foot situation. I asked her if she had ultra sneakers for women extra wide and she says no this is all we have. Could you look in the back and she just looked at us and she came back and she says no we have nothing and she walked away and asked if we could have someone else help us and she sent alongside another young lady who is also was not willing to help us I was appalled, considering I work in retail I would never ever treat somebody the way that we would treated that day. Hello nothing too bad people.

Loved this place! Everyone was super nice and helped me find exactly what I was looking for. Great…read moreselection and good prices. Highly recommend!

When I walked in I wasa greeted by an associate asking if I needed help which I like when I enter a…read moresmall store like this. The staff is knowledgeable and is very helpful helping you find a good fair of shoes or whatever you need. Would definitely come back.

One of the most customer service friendly businesses we go too. There always seems to be an…read moreabundance of educated friendly staff on hand. While you're not going to find the prices like you see in giant box stores, there is a better selection and quality merchandise and they make up for price with customer service. They gave everything from sandals, sneakers, work boots, dress shoes for every age.

Better to go barefooted instead of wearing anything they sale. Yelp removed my first review because…read moreRed's cried which is indicative of the staffs attitude. Over rated, over priced and low quality shoes. Staff follow you like you're gonna steal. Then they give attitude when you ask for help. Shoes are of the lowest quality and will fall apart in less than a year. Quit hiring crying lazy staff is my advice.

I just stepped into Bootleggers for the first time. Five things stood out for me. 1. Customer…read moreservice was excellent. Carly helped me with my purchases. She was knowledgeable, helpful, and friendly. I felt confident in my purchases after consulting with her. I also spoke with Darla (manager, I hope I have her name right) and she was every bit as nice. 2. The selection of footwear and clothing. They have a very nice selection of quality products. If you are tired of buying cheap sneaks, splurge and get something nice here. 3. Tidy Store. Even though it was busy, shoes and clothing were never on the floor or out of place unless a customer was trying them on. Shoes were in the correct boxes and boxes were ordered logically which made it easy for me to find my size. Also they will order items from other stores and call you if their store doesn't have your size. 4. Love their 20% off sale. Makes justifying buying expensive products a bit easier. 5. Generous return policy where they let you try shoes indoors for 30 days which gives you time to know for sure if they will work for you. If you need to return, just bring items, packaging and receipt in for refund or exchange within the return timeframe. I had driven by many a time. I'm really glad I decided to stop in and shop. Highly recommend.

I have been buying winter boots, sandals, & workbooks from Bootleggers since we moved to Exeter…read more All of the employees are helpful & nice! The managers are very nice & I enjoy chatting with them. Teresa, Jim & another staffer, oops, bad with names are helpful. They carry numerous lines. I always receive good feedback!! I recently checked out sandals & and the manager & co-worker were super nice. We got on a topic other than sandals. It was nice to chat for a few minutes. They are helpful, courteous & professional! No snippities! Sandal time.

My wife always finds something at this store, The people are nice and helpful, without being…read moreoverbearing, and the selection is quite good.

My boyfriend and I had gone into here earlier today and while we were looking around at shoes we…read morewould possibly be interested in buying, the employee was practically breathing down our necks just staring and following us around the whole time like we were going to steal something. It made us uncomfortable to the point we just walked out because she wouldn't take her eyes off of us and stop following us around. I have came in here multiple times and the same occurrence happens every single time. Please for the love of god just let your customers take their time and enjoy their experience!!

Tried to return defective shoes, and the partial owner gave me a huge hassle and turned it into a…read morenightmare. He sounded very unprofessional and incompetent for a partial owner so it looks like they lost 2 customers, and proud to leave.

I just came on to say how terrific the customer service is at Hyman's Pennyworth's. They took…read moretheir time and patience to fit my difficult daughter's foot with Hoka Sneakers. They literally brought out 8 different pairs for her to compare and contrast and nothing was a problem. While we were there for 40 minutes or so, I witnessed 2 other women getting fitted with equally experienced and excellent salespeople. We all checked out at the same time and were all raving about our experiences. While many people find it easy to post a negative review, I wanted to share something that makes me want to go back and shop in the store.

I came in to Alec's today looking for a new pair of brooks. When I walked in, I was greeted by…read moreseveral staff who seemed to love their jobs. When I was ready to start trying on shoes, I was assisted by Kaitlyn. (sorry if I'm spelling your name wrong!) Kaitlyn was extremely knowledgeable about every shoe on the market. She was able to go into detail when answering all of my questions. She was also extremely patient and kind. I knew what I was looking for and ended up going back over to the clearance section because the shoe I wanted had sold out and I did not want to order anything. I ended up walking back over to Kaitlyn because she knew what I was looking for. Kaitlyn was so incredibly kind and patient that I did not feel rushed or pressured. She had the best attitude and the best costumer service I've ever seen. I would rather spend more money and shop at this store, than order anything online or go to any other store because the customer service is phenomenal. Thank you so much for your help today!

As a longtime customer of Alec's Shoes in Nashua, the experience I had today was incredibly…read moredisappointing. Over the years, I've spent thousands of dollars there and referred numerous family members and friends because I believed they stood behind the products they sold. Unfortunately, that trust is gone. I purchased a pair of Clarks on May 9th specifically for an upcoming vacation. After wearing them ONCE to dinner, I realized they were too snug and needed a wider size. I returned to the store June 9th with the original box and receipt, fully intending to exchange them for the exact same shoe in a wider width. The only issue? The soles showed the slightest amount of wear from being worn once. Despite the fact that I was requesting an exchange--not a refund--and despite what I believed was compliance with their stated return policy, I was told the shoes were no longer in "new condition" and could not be exchanged. How exactly are customers supposed to determine whether a shoe is truly comfortable and fits properly without wearing it beyond a few steps in a store? Shoes often feel different after an actual outing. Refusing to exchange a pair that was worn once for a few hours is an unreasonable policy, especially for a retailer that charges premium prices. I have never minded paying more for quality footwear and good customer service, but this experience demonstrated a complete lack of flexibility and customer appreciation. They clearly don't value their customers and don't care about anything other than making that initial sale. There are plenty of other shoe retailers offering the same quality products with much more customer-friendly return and exchange policies. After years of loyalty and thousands of dollars spent, I can no longer recommend Alec's Shoes and would caution others to carefully consider their return policy before making a purchase. If you wear the shoes even once to determine whether they actually fit comfortably, don't expect any accommodation if they don't work out. **I was so surprised by the way they handled the situation that I took photos of the exchange to share with this review**

Coming from Boston, I think this Premium outlet is great since it's tax free all year long. We got…read morefound really good deals at Coach, MK, Bloomingdale's, and Coach. They also have other popular stores including Saks Fifth Avenue, Nike, and Boss. The outlets are the place to go for the best deals. For the negatives, the food court is pretty sad, it only has a coffee shop, a pizza restaurant, and chicken restaurant, and a small Indian restaurant. We got food from the chicken restaurant and it was disappointing. Also, it was a hot day and there's not too much shade besides going into the stores or the food court. Overall, I like the Wrentham Village Premium Outlets more in terms of their layout and larger store selection, but would recommend going here if you plan on making large purchases to save on the tax.

This was a great outlet shopping experience! It was very quiet on a weekday afternoon, and it was a…read moregreat experience strolling through the various shops. There is a large selection of big names here including Nike, Calvin Klein,and Le Creuset to name a few. We found some great bargains at Nike and also found some great kitchen items at Le Creuset. There is a Lindt store here too for all your chocolate needs! We definitely paid that a visit also. I was also surprised at how friendly and knowledgeable all the staff were at the various stores. The staff at Le Creuset really seemed to understand their products very well. We did not eat here, but there is a small food court. Restrooms were quite clean and well-kept. Overall this was a great shopping experience!

What a wonderful store! Very prodigious inventory of cool skids. We were visiting from Chicago and…read moreI wanted a pair of barefoots and was introduced to the Back 70 brand. If I could wear them everyday I would but my job demands heavy boots. I would shop there for any shoe I need if I was local. Staff is wonderful and the owners, while a bit intrusive in wanting to meet everyone who walks in are annoying, they mean well and it speaks to how passionate they are. Def would come back. Oh right, price: didn't shop here if you just need a quick pair of Skechers... Their inventory is higher quality.

Shoebox is literally my favorite shoe store in the entire country. The owner, John and his wife,…read moredaughter and family are all great, along with all of their other salespeople. It is the best service you will ever find. They will keep bringing shoes in your size that you might like and you may be surprised with which ones you fall in love with. I love that they are curated from around the world, including Spain, Portugal, Germany, Italy, and Australia. Very unique. All very high-quality and well-made, and most extremely comfortable, which is one of the main things I look for in a shoe these days. They also have some beautiful leather purses. My husband has several pairs of shoes from here too. Absolutely recommend, and intend to stop in on every visit to Kennebunkport! As an added bonus, they also do free shipping and/or tax, which is super convenient. This time we came with four of us, including our friends, Doug and Aviva, who are locals, and bought 10 pairs. They were even all on special, which is a rare occurrence. Again, had them shipped, which was great. Do yourself a favor and check it out!