I took my 91 year old mother to look for a difficult size. The young man helping us could not be…read moresweeter, more helpful or attentive. The service was A+++++. There was a young lady working there who was very attentive as well. Both young employees are an asset to this Clark's store.

We drove a distance to take advantage of the current sale on Clark's shoes which we love as they…read morehave a fluffy, cushioned insole, are sturdy and durable, and the new models are light weight. I am giving five stars to thank the fabulous sales person Grey. While we were in the store she was friendly and helpful. After we left she went beyond the call of duty. Grey found my wallet. She then proceeded to run around the center to try and find me. When she couldn't, she called and left a message and then texted me. I raced back and found the wallet safe and entact. I can't thank Grey enough going beyond the call of duty. We will only buy shoes this Clark store from now on. Thank you Grey!

I got into running in the past couple years and am so glad I found Road Runner Sports. Each time I…read morehave gone, the staff is super knowledgeable, friendly, and patient. In a full consultation, they will watch you walk/run on a treadmill, scan your foot, discuss their suggestions, possibly fit you for custom insoles, and bring you shoes to try on. They also have other types of running clothing, gadgets, and fuel as well. Some other reviews have noted that it can take a while to be seen-- this is true, so I try to plan my trip at a less busy hour if possible. I do think they should look into an appointment scheduling system to help combat this (hence why I took away one star from my review). Again, all of my interactions with the staff have been great. Some will try and upsell you more than others. I did go ahead and accept the VIP 19.99/yr membership, as I go through more than one pair of shoes in a year so I do find the benefits to be worth it for me personally. Beware though-- that is only the introductory rate. The next year the membership rate is double the cost.

My podiatrist recommended Road Runner Sports for shoe inserts and support shoes. Without clearing…read morethe cost with me beforehand, the salesperson created my inserts. She then tried several pairs of shoes in various sizes, and tried to sell me a pair that didn't fit. I bought a VIP membership, and ordered a pair she said SHOULD fit, but without my approval she arranged to deliver then directly to me. Nearly a week layer they arrived and I tried to break them in over three days, an hour at a time around the house. No dice-painfully narrow. I took them back, but they still didn't have my size and again tried to sell me shoes too long for my foot! I wound up ordering a wider pair, and now this redo will arrive two days after I leave for my walking vacation. I was denied a VIP discount for a shirt on my second visit... because I was returning the first purchase (even though I replaced it with the second order). I regret I can't recommend Road Runner at this time..

My review is for an order pick up. I placed my order online…read morefor an Owala cup. I arrived to pick up my order and was directed to another area for online pickup. I gave the worker my name and they went to locate my order. They didn't verify anything else or ask for my ID. I was in and out in no time. Quick service.

Okay so I honestly would give this place a five star review if they only sold shoes because the…read morething is their athletic apparel when it comes to selection isn't great but everything was fine I mean a lot of their shoes were good price plus all of the workers are there and are just ready to help you.

Great experience shopping at The Walking Company…read more The salesman who waited on me and the manager were incredibly helpful and patient with me and my persnickety issues and very knowledgeable about their product. I figured they deserved a shout-out for their great customer service.

I like the people who work in The Walking Company. They try to please. I had written a review…read morecritical of their refund policy because I had paid online through PayPal and when I returned the shoes they could not give me a refund on my credit card. Every other store in the mall puts the refund on my credit card but that is not Walking Company's policy when one pays with Pay Pal. I found that annoying at the time, but soon after the check for the refund came in the mail. Their inventory is not terribly big, but I have had success finding shoes and boots there. It is worth you time to check it out on line or in the store.

Fastest return of an online item purchase EVER! It helps to…read morehave the receipt/packing slip, but the guy at the register was highly efficient.

I've never had problems with Lands End until the end of last year into this year. Twice they told…read moreme that my order was delayed and then they cancelled both orders. This has been going on since Christmas. No apologies received.

I went there to look for options to address my plantar fasciitis. The salesperson took good care of…read moreme and spent a lot of time getting my history and explaining each step of the evaluation process. Yes the insoles are super expensive but even one week later, I noticed a major difference. It's been a month now and the insoles are doing their thing. It takes effort in the beginning and discipline to incorporate them into my workflow but they have already paid dividends.

They're getting 2 stars because the store was clean and neat. I wonder if the guy thought I…read morecouldn't afford the $1200 pricetag, because after he asked me some preliminary questions he told me the price...no offer of a free fitting and test walk. Maybe if I'd taken the test walk and felt an amazing difference, like the owner said he had in the radio commercial, I would have considered spending $1200...but my immediate reaction was...what?? So the salesman gave me his card and said if I decided I was willing to spend the money, I should call him. If I decide to reconsider, maybe I'll try another store!

I stopped in here to get fitted for some boots. They have a decent selection of skis, boots, poles…read moreand other gear. I can't speak to snowboarding gear since I don't snowboard. It's at the end of a strip mall, and you can't see it from the road, so use your map app and nav to it. You'll be glad you did. I was fortunate enough to meet Peter, who did a boot fitting for me. He took the time to measure my foot, ask me about my ski style and picked a couple of boots that aligned to what I was looking for. I felt very fortunate to have had his help. Their prices are competitive and they do know what they are talking about. Their store has a beautiful dog that is leashed to a clothing rack. I gave it a quick pet, but I don't think it's very fond of kids, so be forewarned, and watch your little ones.

For a graduation gift, my grandparents purchased ski boots and bindings from Ski Center LTD in June…read more2025. My son had already purchased skis in 2024 from an online company, so we expected a smooth experience due to the simplicity of the transaction. Unfortunately, it turned into a 6-month-long nightmare. After two weeks, the owner, Brian, informed us that the bindings would take at least three more weeks to arrive. A month went by with no communication whatsoever. This lack of response became a pattern. After repeatedly calling, I finally reached someone after a month and a half who told me the bindings I ordered weren't even coming in. I agreed to switch to a different model for my son's skis. Later, I learned that they had drilled two holes incorrectly into my son's skis -- a major mistake -- and Brian never informed me. While mistakes happen, not communicating them to your customer is unacceptable. Brian claimed he was trying to find a replacement pair, which he finally found in late October. When I finally went to pick up the skis on November 3, a rude and combative staff member demanded I show a small ticket stub from six months ago. When I questioned whether that was reasonable, she asked for my license instead, showing zero courtesy or professionalism. At that point, after calling half a dozen times over months, you'd think they'd at least recognize my name. The skis I received weren't quite the same, but I took them just to put an end to the ordeal. The customer service is terrible, the communication is nonexistent, and the store itself is messy, unorganized, and poorly managed. Most of the staff seem uninterested or unavailable to help. Save yourself the frustration. If you need something, such as ski equipment, consider a different company than Ski Center LTD. Don't waste your time or money with Ski Center LTD -- they're unreliable, unprofessional, and uncommunicative. No, they are not inexpensive. Shop around, you can always beat their inflated merchandise.

Had an amazing first experience over the weekend. I was a bit overwhelmed at first because there…read morewere so many customers being helped when I first walked in. However, within about 5 mins I was offered help. The man who helped me was extremely personable and made my two year old daughter feel comfortable to ask for what she wanted. Although the guy that helped us was planting seeds to get my daughter to one day be a Kappa Sweetheart, he was still a pretty nice guy lol. Will be back in a few months when it's time for new shoes!

We went to the store because it specializes in kids' shoes and we wanted to measure our daughter's…read morefeet. It was busy so we signed in and started looking around while we waited. An employee saw my husband opening a box to check out a pair of sneakers and ordered him not to touch the boxes. When I told the man my husband was merely looking for a pair of sneakers, he snapped: "do what you want!" This store is not friendly to customers and doesn't want people to apparently touch anything, even though they barely have any shoes on display to inspect. The brand my husband was looking at had nothing on display and he put the box back exactly where he found out. We were disgusted by how we were treated and will never be returning. And to be disrespected like this in front of children?! A terrible example.