Where do I even begin to explain the wonderful experience we had having Nancy care for our Comet…read moreGoldfish Piggie when we went away on vacation!! Nancy first of all was gracious enough to take on the task of caring for Piggie who we dearly love as he is about 5 years old close to 6 inches in length and yes a chubby fish who loves to eat yet needs special custom care. Nancy was very detail oriented and out us at ease with her knowledge, experience and expertise caring for Piggie. She wanted to do everything hands on so she would insure it was done properly and that told us she really cares for those pets she takes under her wing. Piggie needs a special blend of regular fish food and crushed fresh peas which is a little bit of work but Nancy understood and didnt deem it a problem at all. We enjoyed our vacation knowing our pet was in great hand with Nancy. We felt very fortunate to find someone with her credentials willing to stop in daily to care for our fish. Her rates are surprisingly fair and affordable and she truly treats each pet as if her own and that to me is priceless. I could go on and on saying more good things that she is punctual, friendly understanding etc but I'm sure you get my point. 5 stars off the charts review and highly recommend Nancy and her company. We will be calling her again next vacation for sure. If you want peace of mind cuddle n snuggle pet care delivers!!!

Nancy helped me out in a pinch when I needed someone to take care of my 4 rescue cats while I had…read moreto go out of town . Nancy came to the rescue and worked hard to help me out. The amount of care, love, and professionalism made me feel at ease while I was away attending to some important family matters. Nancy was very thorough at our consultation visit, to make sure my cats' health and emotional needs were met, and what to do in case of an emergency. I loved how I got so many lovely videos and photos of my cats every day. I knew my babies were in such good hands with Dana the sitter, who was nice enough to bring my mail in and took the time to play and engage with them--and they warmed up to her quickly (not an easy thing for them to do with strangers!) . Very communicative, accommodating, trustworthy and kind company of true animal lovers--so much so that I booked them again in a couple of months when I have to go out of town again. I know my fur babies and home is in amazing hands. Thank you Nancy and Dana! These are some of the photos sent to me while I was away .

Even though our cat Oneida is a tad anti social, she's clearly comfortable with the care and…read moreattention she receives from her wonderful pet sitters! We have been supported by Naomi for years and love the services provided! Thank you for always doing an excellent job!

I used Naomi and James' service for over a year for my 2 cats, with frequent visits, multiple times…read moreper month, as I often spend weekends upstate. I was new to the area and sold by the good reviews, as well as a close family member who had used their service for *decades*. My experiences started out great--they have several people who do the visits and I only met one of them, but he did great with my cats and was clearly an experienced pet person. This was never an issue. There were a few bumps, like when I asked for my plants to be watered, and they said that it "wasn't necessary" since I would only be gone for 2 days, but I know my plants, and of course I come back to them wilted. But the cats were fine and they even used the hand-vac to clean up extra litter around the box, so I was fine letting small things like that slide for the sake of a consistent relationship with a small business who did a perfectly fine job for the premium ($43 per "30 minute" visit) which they charge. I was just glad to have consistent and readily available cat care to trust when I went away. I like to think I've always been an easy to deal with client, having super friendly and low-maintenance cats, a clean apartment (leaving the A/C on for days when I'm away in the summer), giving plenty of notice when booking visits, paying well in advance, and leaving all supplies neatly on counter. Over the last several months I'd noticed several inconsistencies with what I'd come home to find after being away--the most disturbing being both the cat's water fountains completely dry after 4 visits in January. This could've been a life or death situation if I didn't come back when I did, but nothing like this had ever happened before with them, so I gave them the benefit of the doubt if this being a one-off and didn't mention it. I always fill water fountains before I leave, and water they take several days to run completely dry--the steam gets lower for a day, and then goes out. This means to be left DRY, the only explanation is that the water fountains were not checked or refilled for several days in a row. After coming back from a weekend trip 2 weeks ago, I noticed several more inconsistencies, things which I've addressed with them before, and decided to send an email mentioning these, and finally deciding to mention the water fountain incident. My intention if this email was a tone of appropriate concern over these building inconsistencies, and really just needing and expecting to receive a reply like "so sorry this happened, we will be sure to be mindful with future visits when addressing the issues you've mentioned for future visits". Instead, they clearly took my comments very personally and replied very quickly saying that I clearly didn't trust them and they were going to mail me my keys and not come back. I was pretty shocked at the lack of professionalism and impulsive reactivity of this response, so I replied with another long email apologizing if I offended them, explaining that the reason I'm mentioning these things was because I DO (did) trust them and just wanted to ensure the same quality of care I've been paying for since the he beginning. With the water issue, the brushed it off saying that it was over a month ago so how were they supposed to remember what happened (this lack of response only validated my concerns). The screwed up thing is that after these defensive and unprofessional responses, I basically ended up begging them to stay, if for no other reason than I had booked them for this coming weekend, paid in advance, and would now have to scramble for last minute coverage or cancel my plans entirely. Additionally, my cats, like most pets take time to get used to new people, and hiring someone new causes them (and me) unnecessary stress. I don't like leaving anything less than a 5 star review for deserving small businesses, and unlike Naomi from Pet Sitter's Club, chose to wait and make sure I was level-headed and not emotionally reacting before posting my experience. All in all, Pet Sitter's Club provides adequate care for a premium fee as long as you don't provide any feedback that can potentially be perceived as criticism, don't expect consistent service, and don't want to feel valued as a customer. Now that they've showed their true colors, it's clear I should not have given Naomi and James my trust for as long as I did.

Jessie is incredible warm and professional. She does an initial consult to meet you, your pet &…read morelearn where all of the supplies are. Her rates are extremely fair especially given the level of service. She texts photos of your pet with a fun update whenever she visits to keep you in the loop. I have used her for cat sitting for the past few years and my darling girl is always relaxed when I come home after a trip. Jessie is a great communicator and is extremely organized. I cannot recommend her services enough.

Excellent care of our pets and home during our time away. We previously used a service that…read moreprovided sub par care. On our return, the house smelled and looked just terrible. Jessie is a caring and intelligent professional that followed all of our instructions to a "t". She forwarded text and photos while she provided care which made us very comfortable and confident. On our return, the animals and house looked great! We have found our cat care professional. Highly recommended.

My Comfy Pet was an absolute amazing find! I have a very nervous dog who doesn't warm up to…read moreeveryone and has a very hard time staying alone. Patrice and Otto were willing to take the time to get to know my dog and make her feel comfortable. In minutes they had turned my nervous dog into a pile of mush who was kissing them and asking for belly rubs! The did a great job watching her while I was away and kept me informed with how she was doing. I would recommend them to anyone!

I would recommend Patrice to everyone. She is absolutely wonderful. She took care of my dog when we…read morewent recently went on a cruise. My dog is such a nervous girl. But she is so good with Patrice. We had weekly meetings where she would come over and hang out with my dog. She is so knowledgable and gentle with the animals. Patrice went and above and beyond taking care of my baby. And when we got home she was happy and so well taken care of. Patrice is reliable and made me feel comfortable leaving my dog. She kept me updated with texts and pictures. If you are going away, whether its a day trip, overnighter or long vacation definitely call Patrice!!

There is no one I would trust, other than my immediate family to care for my baby girl Noel, a four…read moreyear old Blenheim than Pat. This is a very precious breed, as any Cavalier parent will tell you, and they are not equipped to be in a loud, crowed kennel. Pat cares for these fur babies as if they are her own, and she currently has three. They have the run of her home and she probably takes better care of our girl than we do (and that's saying a lot)! I would not hesitate to recommend her for one moment. I know we will be with Pat for as long as she will let us! Thank you for your dedication to the breed and for opening your home to parents who only want the best for their Cavs.

If not for Cavaliers At The Spa, we'd never have been able to take a vacation! We have tremendous…read morepiece of mind, knowing that our cavaliers are in the hands of such a responsible, knowledgeable and caring person as Patrisha Wayne. Highly recommend!

The walkers were very good. However, Robyn, needs some serious customer service training. As a…read moreclient of over 10+ years, this is the response I get after expressing concern that the walker she assigned to my FEARFUL DOG left after only 3 months with the company. She really cares, can you tell? On Thu, Aug 29, 2019, 7:06 PM Robyn Elman Info@inhomepetservices.com wrote: ____ is still here. People come and go, Same as any other job Unfortunately I don't have control over it. Unfortunately she gave no notice so I don't have a relacement yet. I understand completely that using a company might not be comfortable for you. Everyone is comfortable with something different - and that's ok!! :) You might feel more comfortable about finding an individual (maybe on care.com or just an independent sitter) rather than a company like us. Because there's no way I can control who stays and who leaves. No hard feelings :) If you like I can send the keys back on Monday just lmk Robyn On Aug 29, 2019, at 6:47 PM, Antoinette Sibilio wrote: So I understand that today was ____ last day. I have serious concerns about transient sitters. Vienna was just getting used to ___ and now someone else will be coming on board. What is the plan? Also I hate finding out about things like this at the last minute and I think a phone call or even a text or email heads-up would have been nice

WARNING: My dog Murray was killed while under the care of Robyn and her incompetent dog walker. Any…read moreone who hires them is doing so at their pets risk. The walker's name was Melanie - I complained about her, to Robyn saying I wasn't happy with care, that different walkers came without my knowledge, and that on days when I was home Melanie wasn't walking Murray at the set time. I also noticed that Murray started urinating in the house under Melanies care. Robyn responded the that Melanie was the only walker she had for my neighborhood. I should have dumped her on that day. On a rainy day a few weeks later, I got a frantic call at work from Robyn saying there had been an accident and that I should get home quickly. She said she was on her way to my home. Long story short - my dog was hit by a car. My neighbors ran over to help my dog, but Melanie did nothing. She didn't call the police, she didn't administer CPR or first aid, she didn't put my dog in her car and get him the the vet - she just called Robyn. My neighbor took Murray to the vet in his truck. Before 11/16/11 Home Pet Services took care of 4 dogs in my building. On 11/17/11 they took care of zero. Oh, Robyn did pay for Murray"s cremation.

This vet was lovely. We realized that our cat, Bacon, kept having issues with her mouth. She was…read moreold, but I didn't want to believe it was cancer. I was heartbroken, but the staff at Little Neck Veterinary Care couldn't be more kind, compassionate, and understanding. We decided to bring her home, and let her live her life as comfortably as possible. About a week later we realized that Bacon's health was declining, and that it was time to say goodbye. This was extremely hard for me since I had Bacon before my daughter and my husband. The staff were so kind, and made the process as gentle on us as possible. They created a memorial keepsake with her paw print in sand. They also included patches of her fur, and they made sure to include all of her colors. Not only that, they sent a beautiful, handwritten sympathy card. I know it's old fashioned, but it also shows that they care. That action took time, and they didn't have to do that, but they did. I will take my other cats there, any future pets, and I'll recommend other pet parents to this vet.

Came here for an emergency visit for my little furry friend. Very unfortunate to be diagnosed with…read morestage 4 cancer and we had to put him down the same night. The staffs were very nice and gave us time to say our goodbye. They took very good care of him and gave us the closure we needed.

Love this place! I have been bringing my dog here for years to get groomed and they never…read moredisappoint. The staff are always super friendly and the groomers are all excellent. I've tried several of them and they all listen to how I'd like my dog groomed and do the job to perfection. The store itself is huge and offers so many goodies and necessities. I strongly recommend stopping by for all your pet's needs.

Excellent job no matter how many times my grandson back to them for grooming. Highly recommended!!read more

Loved how Bianca groomed my Mitsey, thank you for always working with us and your patienceread more

Completely unacceptable treatment of animals…read more I witnessed a dog in this facility's care left outside in extreme NYC heat for over 40 minutes -- with no shade, no water, and on scorching pavement. The dog was panting heavily, visibly distressed, and trying to avoid burning its paws. I timed it myself. This isn't just poor care -- it's animal cruelty, and it's illegal under New York Agriculture & Markets Law § 353. I reported the incident to the police and am now filing official complaints with the ASPCA, Animal Care Centers of NYC, and, if necessary, the District Attorney's Office. If this is how animals are treated when people are watching, I can't imagine what happens when no one is looking. This business should not be allowed to work with animals until they are held accountable. Do better.

My corgi puppy spent 9 days with Sal's family, most importantly like he was actually part of their…read morefamily. when I picked him up, he was happy, clean and well-cared for. I highly recommend this facility if you're looking for a safe place, clean environment with a yard for running around! Reasonable rates too! Eileen G

I have never left Roxy away from home for more than an overnight stay at a kennel, and if it's…read morelonger than one night, she stays with family. So, what do you do when you have trust issues and don't want your furry friend left alone in a cage overnight with just a camera for monitoring? You choose K9 Stay & Play! It felt like she was at home--she was on vacation too! I can't say enough good things about Sal and his family. Roxy, who turns 11 in June, is a double doodle (half golden doodle, half labradoodle) and an absolute sweetheart. She got along well with the other two dogs, and I received reassuring texts and pictures to let me know she was doing fine. Plus, she came home smelling great--not that typical "I've been around 100 dogs" odor. K9 Stay & Play is exceptionally clean; every area is meticulously maintained, both inside and outside. At checkout, Roxy was all packed and ready to go! Everything I left with her was cleaned and organized. Just WOW! Sal and his family made my picky pup feel right at home. Now, she has a vacation spot too! Thank you, Sal and family, for giving me peace of mind so I could truly enjoy my vacation.