Jessie is incredible warm and professional. She does an initial consult to meet you, your pet &…read morelearn where all of the supplies are. Her rates are extremely fair especially given the level of service. She texts photos of your pet with a fun update whenever she visits to keep you in the loop. I have used her for cat sitting for the past few years and my darling girl is always relaxed when I come home after a trip. Jessie is a great communicator and is extremely organized. I cannot recommend her services enough.

Excellent care of our pets and home during our time away. We previously used a service that…read moreprovided sub par care. On our return, the house smelled and looked just terrible. Jessie is a caring and intelligent professional that followed all of our instructions to a "t". She forwarded text and photos while she provided care which made us very comfortable and confident. On our return, the animals and house looked great! We have found our cat care professional. Highly recommended.

Love the attention that Kaitlyn has given to my fur babies. They are always happy to see her when…read moreshe is over. And so very helpful that she is a Vet Tech so I know my babies are in good hands if they need medication and whatnot. I wouldn't trust anyone else with my fur babies but Kaitlyn!

From the owner: Pets are such an important part of our everyday lives. They bring us such joy and comfort. Let me…read moregive you the same comfort knowing your precious pet is getting the best care possible while you are away or at work. In addition to being a professional pet sitter, dog walker and cat sitter, I am also a Licensed Veterinary Technician. This means I am able to take care of your pets medical needs in addition to walks and sitting. I am able to administer medications of any kind. Such as oral medications, injectables, topical and transdermal. Pets are are more than just pets, they are family members and I treat pet I care for just as I would my own.

Please do not lie and say that if I had told you she was breathing on the floor panting you…read morewould've acted accordingly because I remember exactly what the lady said when I told her she didnt look right. "PANCREATITIS IS VERY HARD ON THE DOG SHE IS GOING TO BE LIKE THAT FOR A WHILE PANCREATITIS DOESNT GO AWAY RIGHT AWAY" then the male assistant only asked if she ate or not (which she did the night before.) You guys let me leave with her pain meds. You also stated you wouldn't have sent her home if you didn't think she was okay. Well you sent her home and she died. As for your very witty "We are not mind readers" comment, I clearly know that because you do not even have common sense to admit that you guys have screwed up. A pet dies and your reply is hope you get over it soon. For those of you planning on going here, my neighbor who lives across the street from me had the same breed dog who recently died under their care. BE AWARE AND GET A SECOND OPINION. I do not recommend this place at all.

We have been dr. Kaye's patient for the past 12 years and he has always been great. Dr. Kaye is…read morevery caring and compassionate. Most importantly, he does not run unnecessary tests and put animals through unnecessary pain for money. My 14 year old Pomeranian recently got hepatitis and would've died without Dr. Kaye and his crew. They kept us informed of his status and gave us daily updates. Dr. Kaye would even come on his days off to ck on my dog to make sure he's ok. I could understand why other reviewers complaint about the bill. However, vet costs are generally pretty high, especially in New York. Besides, Dr. Kaye's rate is actually much cheaper than some other multi-specialty pet hospital (such as Blue Pearl). Also, both of my friend's dogs have been dr. Kaye's patient for the past 2 to 3 years and she's never had any problems either. In general, I'm really glad we have dr. Kaye as our vet. Unfortunately, people usually don't bother posting a review when they are happy with their vet experience. That s why I want to share my experience to provide a more balanced view.

Even though our cat Oneida is a tad anti social, she's clearly comfortable with the care and…read moreattention she receives from her wonderful pet sitters! We have been supported by Naomi for years and love the services provided! Thank you for always doing an excellent job!

I used Naomi and James' service for over a year for my 2 cats, with frequent visits, multiple times…read moreper month, as I often spend weekends upstate. I was new to the area and sold by the good reviews, as well as a close family member who had used their service for *decades*. My experiences started out great--they have several people who do the visits and I only met one of them, but he did great with my cats and was clearly an experienced pet person. This was never an issue. There were a few bumps, like when I asked for my plants to be watered, and they said that it "wasn't necessary" since I would only be gone for 2 days, but I know my plants, and of course I come back to them wilted. But the cats were fine and they even used the hand-vac to clean up extra litter around the box, so I was fine letting small things like that slide for the sake of a consistent relationship with a small business who did a perfectly fine job for the premium ($43 per "30 minute" visit) which they charge. I was just glad to have consistent and readily available cat care to trust when I went away. I like to think I've always been an easy to deal with client, having super friendly and low-maintenance cats, a clean apartment (leaving the A/C on for days when I'm away in the summer), giving plenty of notice when booking visits, paying well in advance, and leaving all supplies neatly on counter. Over the last several months I'd noticed several inconsistencies with what I'd come home to find after being away--the most disturbing being both the cat's water fountains completely dry after 4 visits in January. This could've been a life or death situation if I didn't come back when I did, but nothing like this had ever happened before with them, so I gave them the benefit of the doubt if this being a one-off and didn't mention it. I always fill water fountains before I leave, and water they take several days to run completely dry--the steam gets lower for a day, and then goes out. This means to be left DRY, the only explanation is that the water fountains were not checked or refilled for several days in a row. After coming back from a weekend trip 2 weeks ago, I noticed several more inconsistencies, things which I've addressed with them before, and decided to send an email mentioning these, and finally deciding to mention the water fountain incident. My intention if this email was a tone of appropriate concern over these building inconsistencies, and really just needing and expecting to receive a reply like "so sorry this happened, we will be sure to be mindful with future visits when addressing the issues you've mentioned for future visits". Instead, they clearly took my comments very personally and replied very quickly saying that I clearly didn't trust them and they were going to mail me my keys and not come back. I was pretty shocked at the lack of professionalism and impulsive reactivity of this response, so I replied with another long email apologizing if I offended them, explaining that the reason I'm mentioning these things was because I DO (did) trust them and just wanted to ensure the same quality of care I've been paying for since the he beginning. With the water issue, the brushed it off saying that it was over a month ago so how were they supposed to remember what happened (this lack of response only validated my concerns). The screwed up thing is that after these defensive and unprofessional responses, I basically ended up begging them to stay, if for no other reason than I had booked them for this coming weekend, paid in advance, and would now have to scramble for last minute coverage or cancel my plans entirely. Additionally, my cats, like most pets take time to get used to new people, and hiring someone new causes them (and me) unnecessary stress. I don't like leaving anything less than a 5 star review for deserving small businesses, and unlike Naomi from Pet Sitter's Club, chose to wait and make sure I was level-headed and not emotionally reacting before posting my experience. All in all, Pet Sitter's Club provides adequate care for a premium fee as long as you don't provide any feedback that can potentially be perceived as criticism, don't expect consistent service, and don't want to feel valued as a customer. Now that they've showed their true colors, it's clear I should not have given Naomi and James my trust for as long as I did.

Don't take your dogs there.They treat them badly.They dragged the dog by the ear in front of me and…read moretold me to come back later to pick him up.And everything we attempted to go there the dog was always crying and whimpering.Terrible place to take your animal I never went back.

I wish I could write something great. The only reason I'm doing this is in hopes that things get…read morebetter with the place as I do not wish anything bad on small companies if anything I try to help them. I took my two mini-aussies here, first time, although mixed reviews I wanted to give it a shot. We dropped them off at 3pm by 5pm I got a phone call that my dog was found in the expressway dodging cars, luckily rescued by a great group of people. We were reunited and went to get my other dog to find out she was cut on her leg. Bleeding everywhere. The owner went after my Aussie and was frantic when he came back to the store. I was never called but he did explain his priority was to get my dog as he escaped. We went to the hospital to get them taken care of luckily the dog who escaped was fine other than torn paw pads. The owners did take care of the bill and also extra for everything caused. They also sent me a care package the next day which was very kind of them. They have been very attentive and as I do appreciate everything, it doesn't take away the trauma we all went through. I really hope that the security for the pups gets taken care of for their safety and to avoid a tragedy. I won't post pictures because it's just depressing. I just want things to get taken care of for the future. I give my best to the shop and owners.

Where do I even begin to explain the wonderful experience we had having Nancy care for our Comet…read moreGoldfish Piggie when we went away on vacation!! Nancy first of all was gracious enough to take on the task of caring for Piggie who we dearly love as he is about 5 years old close to 6 inches in length and yes a chubby fish who loves to eat yet needs special custom care. Nancy was very detail oriented and out us at ease with her knowledge, experience and expertise caring for Piggie. She wanted to do everything hands on so she would insure it was done properly and that told us she really cares for those pets she takes under her wing. Piggie needs a special blend of regular fish food and crushed fresh peas which is a little bit of work but Nancy understood and didnt deem it a problem at all. We enjoyed our vacation knowing our pet was in great hand with Nancy. We felt very fortunate to find someone with her credentials willing to stop in daily to care for our fish. Her rates are surprisingly fair and affordable and she truly treats each pet as if her own and that to me is priceless. I could go on and on saying more good things that she is punctual, friendly understanding etc but I'm sure you get my point. 5 stars off the charts review and highly recommend Nancy and her company. We will be calling her again next vacation for sure. If you want peace of mind cuddle n snuggle pet care delivers!!!

Nancy helped me out in a pinch when I needed someone to take care of my 4 rescue cats while I had…read moreto go out of town . Nancy came to the rescue and worked hard to help me out. The amount of care, love, and professionalism made me feel at ease while I was away attending to some important family matters. Nancy was very thorough at our consultation visit, to make sure my cats' health and emotional needs were met, and what to do in case of an emergency. I loved how I got so many lovely videos and photos of my cats every day. I knew my babies were in such good hands with Dana the sitter, who was nice enough to bring my mail in and took the time to play and engage with them--and they warmed up to her quickly (not an easy thing for them to do with strangers!) . Very communicative, accommodating, trustworthy and kind company of true animal lovers--so much so that I booked them again in a couple of months when I have to go out of town again. I know my fur babies and home is in amazing hands. Thank you Nancy and Dana! These are some of the photos sent to me while I was away .

An amazing place for animals I recommend anyone to the place if interested in buying a petread more

This is a good store. they carry large selection of food and treats. Not much service but if you…read moreask them a question they will give you an answer. don't expect any explanation, expert recommendation or info . the reason for the low rating is they do not accept returns of open dog food if your dog does not like or agree with the food. I thought this was a standard policy that dog food can be returned if it does not agree with your pup i've never had problems to return to petco/petsmart/chewy's and my favorite store Modern Pet. This store DOES NOT accept return/credit for opened food/treats. if you are not 100% sure of your purchase best to buy from another store.

Woke up this morning my dog was not feeling well I called premier vet in Rockville Centre they had…read moreno availability for today they told me tomorrow. I asked if they had another location, which they do in Bayside on Bell Boulevard. I scheduled a same day appointment, good thing they will have access to my dogs medical records. I arrived to the office early the secretaries was very friendly it wasn't a long wait. EXCELLENT CARE!!!, Very detailed had lab work drawn waited for the results went over everything with me and even gave me a copy. I am glad I came to this location.

We have used them and their previous incarnation Bayside Vet for 30 years. We have always found…read morethem compassionate and knowledgeable. We just had surgery done by Dr. Defeis who has been a blessing for many of our pets including treating our frenchie who had a serious seizure disorder. Dr. Nelson, Dr. Liss and many more of their doctors are top rate. The techs are all wonderful including Vincenza who we have known for years. Highly recommend.

Loved how Bianca groomed my Mitsey, thank you for always working with us and your patienceread more

Completely unacceptable treatment of animals…read more I witnessed a dog in this facility's care left outside in extreme NYC heat for over 40 minutes -- with no shade, no water, and on scorching pavement. The dog was panting heavily, visibly distressed, and trying to avoid burning its paws. I timed it myself. This isn't just poor care -- it's animal cruelty, and it's illegal under New York Agriculture & Markets Law § 353. I reported the incident to the police and am now filing official complaints with the ASPCA, Animal Care Centers of NYC, and, if necessary, the District Attorney's Office. If this is how animals are treated when people are watching, I can't imagine what happens when no one is looking. This business should not be allowed to work with animals until they are held accountable. Do better.

Ari is an amazing dog walker!!!! He is the only person who would give my 130 lb king shepherd a…read morechance. He has a calming presence and has successfully handled every potentially threatening encounter. We ADORE him!!!!! Very flexible and accommodating!!! With love Joya and Giancarlo

I have known Ari for 4 months now. I met him on the streets of my neighborhood while walking my own…read moredog. I thought he was a neighbor with a dog and he thought I was a fellow dog walker. Very likely because I spend 3 hours a day walking my dog! Anyway, we are probably the 2 people in my neighborhood who spend the most time on these streets walking a dog. We became friends quickly. But I am not only a friend but a client as well in the sense that I was so incredibly impressed with how responsible, concerned and involved Ari is with the dogs that are entrusted to him that I asked him to be my primary contact for my American Kennel Club (aka AKC) Back Up Plan. That means that in the event something would happen to me and I could not take care of my beloved dog, Ari would be contacted to step in for him. That speaks volumes about the trust and faith I have in Ari. I am an admitted over the top dog Mom who is crazy about my dog. I simply could never entrust his well being to just anyone. Ari is a very special person. I happen to know not only Ari but many of the dogs and the owners that he works for. Both the dogs and the dog owners are effusive about Ari, and with very good reasons. He genuinely cares about what he is doing and takes it very seriously. He is always thinking about the dogs he takes care of and what is best for them. Between you and me, I think he cares more about the dogs than many of the owners. I have spent serious time with Ari while he is walking individual dogs and have even met him at the dog run for our development so my dog could play with some of the dogs that he takes care of on a regular basis. Ari happens to have a client who has the same type of dog as mine, which is a Shiba Inu, and we have arranged for the two of them to play together in the dog run and knock one another out. I even recorded their play session and Ari sent it to the owners so they could see what a good time their dog had with another Shiba Inu. Ari also has an assistant who works for him (because that is how busy he is) who happens to be someone I know as well. She is also dog crazy and that is how I met her. I cannot recommend Ari highly enough.