Hi everyone! Luca Paul here. As you can see, I am still having my spa days at Enchanted Tails…read more My mommy and daddy love bringing me here because everyone is so nice and Melissa always makes me look and feel special! After my haircut today, this picture of me was sent to mommy and she is so happy. What a great place.

One star because I couldn't go lower. My wife didn't tell me that she was sending me to a new…read moreplace so I was a few minutes late. But, not so late that they weren't eager to still groom my dog. However, they insisted on charging me a $41.00 late fee. + their grooming price. Rude and condescending doesn't work for me, so I left despite having traveled all over Kernersville to honor the appointment. I've been in enough abusive relationships not to pay to begin another. It was as if I was standing at an airline counter dealing with these women. They had the chance to land a loyal pet lover (and a great tipper), but they must have enough of those. If you like being abused this is the place for you.

My pup's first and last visit to this groomer…read more I asked for an inch off of my dogs coat... they took four inches off. Her coat is incredibly uneven - it looks like someone just went in with kitchen scissors. But that isn't the most disappointing part. When I went to pick up my lively, energetic puppy, she was cowering. I brought her home and she was limping with one leg. My pup is never going back here - vet's orders!

Great product! Looks exactly as photographed. Prompt service. Perfect transaction. Very pleased.read more

My dog seems to like this place. I love all the pictures they post of the dogs on Facebook and it's…read morea HUGE plus that they have early Sunday morning drop off. I was nervous because although my dog has been boarded before he's never been to a group play daycare so I appreciated they make you bring your dog in for an assessment to make sure it's the right place for him and know that they're not allowing dogs in who are not a good fit. Sunny came home and went straight to sleep in my lap I know he was given lots of attention and got to play all day!

Best Doggy daycare in the area. Have used them for years. Staff is amazing. Grooming services…read moreavailable and as great. Have also used them for boarding and they have done a fabulous with my Great Danes.

I wish I could give them a 3.5, but I'll round up. This is…read morea small shop that works on one dog at a time. I think that approach is great, and was optimistic about taking my elderly dog there since I think the busier places must be overwhelming for him. They called me about 15 minutes after I dropped him off to say I needed to come get him because he was too stressed out to be groomed (he didn't bite or anything; they were concerned about his rapid breathing). I appreciated it, because I'd rather bring him come home without being cut than have them push through the full grooming if he wasn't up to it. They charged me just for the bath, which was kind of them. What I didn't appreciate as much was that they refused to work with me to find a solution, e.g., booking another appointment and having me stay to help keep him calm--and I explained I'd be happy to pay in full for both appts regardless of the outcome. They recommended that I take him to my vet and have him "shaved down"--which would almost certainly be much more stressful for him. We have chosen to groom him at home. Much less stress for him, but since we have no skills his new cut is a bit... avant garde. Such is life. If your dog tolerates grooming well, I expect they would be a very good shop.

From the owner: Pet grooming establishment with a difference. We stagger appointments so that we may acclimate your…read morepet to equipment and sounds. Our goal is to minimize stress while completing the desired cut. Your pet's welfare, during the process, is paramount.

The girls are great and they do a wonderful Job on my…read moreMaggie. So appreciate how kind they are to my dog.

I am sad to say I will not be returning to Paws on Cherry. I have been taking our Aussie here for…read moreseveral months since we moved to the area. They have always done a nice job. However , since I started here it seems they have a turnover in help and now seem to clearly be understaffed. I was told to drop him off at 8:00 am. He was there for over 6 hours before I was called to pick him up. I was very unhappy and told her this was unacceptable. I had told the owner from the beginning I did not want him kept crated more than needed. If they are taking so many dogs that it takes them this long to get them complete, they clearly should be timing the drop offs so they are not having to crate them over this long of a period. I have never had my dogs in groomers more than 3 1/2-4 hours tops! Her answer was that there were only 2 of them working that day. Clearly they had more than they could handle in a timely manner. I would have preferred to be called and told they were shorthanded and I would have gladly rescheduled. Also I tried numerous times to call when time was ticking by, and they had no one to answer the call. Sorry to say, I feel their business practices have much to be worked out. If time is not a problem for you or your pet, then maybe this is the place for you.

Jax and Niko loved the attention! came home happy and wanted to go back. Excellent care! will use…read moremany more times! thank u for the great service! very affordable too!

I was nervous to try a new place however, the owners were so welcoming and friendly it put my…read morenerves at ease. My dog was happy when I dropped him off and happy when I picked him up a week later. Everything is laid out in detail on their website, clear information, and pictures. I will definitely be a returning customer. Thank you for taking care of my big puppy.

I had intended to take my pups to Jeep N Pups after receiving a decent quote. We wanted to support…read morea local small business. When my husband tried to set up an appointment, the person on the phone 1, had an attitude and 2, told us it would be an extra $25 for us to stay there while our dogs were groomed. We tried to explain that one of my dogs is a previous owner surrender and has a fear of abandonment, but they didn't care and weren't hearing us out. If that's their attitude towards my dog's needs, then I don't want to do business with them. I love my dogs too much to force them in a scary situation and just leave. I need someone willing to go out of their way to make sure my dogs needs are met.

Had just moving to Kernersville and been there for I don't know around five months. I had no luck…read morefinding a groomer for my 15-year-old poodle who has health issues, but is a great the best companion ever. I got a hold of jeeps and pups and got an appointment right away, I had no problems going and everybody was super sweet and the immaculate. It was probably the cleanest grooming shot that I had ever come across and organized and it was very well put together. They were very attentive to Daisy and her medical needs they were aware they called me a few times just to clarify on things instead of just assuming which I really did appreciate andlook at her I can't even believe that was a 15 year-old dog I mean she just looks gorgeous. Definitely recommend them.

Our Aussie has a standing appointment at Fur. We have been clients since we moved here 5 years ago…read more You can tell that the staff loves dogs, and Luna always comes out with a fluffy coat and smells great. I wouldn't dream of taking her anywhere else.

Great quality and fabulous service. When we picked our two dogs up, they looked great and were…read morehappy pups!