Most Amazing Prices Great staff with so much delicious…read moreselection I have never seen such a nice clean store as well .. The customer service is 100% really good

Two Years of Loyalty Wiped Out - Zero Support Response!! I…read moream writing this review as a last resort because every other channel--in-store visits, phone calls, support emails, and even providing my information to HR--has resulted in zero follow-up. I have been a loyal customer at Vape City for two years, ALWAYS saving my rewards points. On March 22nd, I confirmed with a staff member in-store that I had a balance of over $200. I used a portion of those points for a purchase that day; however, when I got home the vape did not work and that is when all the trouble began. While the guy I spoke with eventually located my account after a call to someone else, the account has since vanished entirely. I am now being told the system cannot find any record of my phone number or my two years of accrued points. Please note they changed/updated their "systems". The Facts: Verified Balance: Confirmed in-store on March 22nd as being over $200. Due Diligence: I have contacted support, visited the store multiple times, and spoke with HR. The Result: No one has contacted me, and the only "solution" offered was a staff member telling me, "Hopefully they find your rewards." "Hopefully" isn't a business solution for missing funds. I have spent a significant amount of money at this establishment over the last 24 months, and I expect my account and the rewards I earned to be restored. I am looking for a manager or corporate representative to reach out and resolve this immediately.

Complete trash store. Go anywhere else. They used to be ok and have good prices but not anymore…read more They sell the wrong item and refuse to make it right. Storefronts like this are the reason we might as well shop online. They've lost my business and definitely don't deserve yours.

The staff was friendly, knowledgeable, funny, and were refreshingly honest about the merchandise. I…read morestopped on my way home from a shopping trip last night and although it's a bit out of the way for me, I'll be back!

Great selection on items Smokers the jazz tip black and…read moremild is where it's at Check em out The best awesome Great !! They cool Visit Awesome great

This place doesn't keep listed hours. They open and close as they please. I've stopped by a couple…read moreof times during hours and they are long gone. Going to a more reliable place on Park Row.

You could improve the people you hire. When someone bags you about an arrangement you have with…read moreanother employee , and is actually verbally abusive... they need to be fired!! Or their hours dropped significantly! Won't go back ever again, too many other places to go.

best place on earth!!! always have what you need . always nice and helpful. great prices , large…read moreselection and again great service

Nice location and well organized store. They do have some specials yet some of their pricing is a…read morelittle high on their hookahs in my opinion. I do appreciate the variety of items they offer and the staff is super welcoming knowledgeable and friendly.

Oh my gosh, I think this will be my new smoke shop. I always go to the one on Mason Rd and Morton…read moreRd because it was close to my house, but after stopping by this one, I think this is the one. They do require masks to enter, but if you forgot yours or don't have one, they have masks for you. Store is very opened and bright. They have lots of choices and options. Usually I go to get Puff Bars, but the worker told us about the Air Bar that was very similar to the Puff Plus, but have more hits and cheaper! They have a lot of flavors to choose from and the colors are so cute. The worker was so helpful and very sweet. I will definitely be back to buy more air bars!

Best smoke shop in Katy texas! Friendly and super fun people ,they have everything!!! The prices…read morecouldn't be beat ! Daqyires too,WTH!!!! Go !

From the owner: At Starbuds Smoke-Vape-CBD-Hookah & Daiquiris To Go, we’re your one-stop shop for all things smoke…read moreand relaxation. Whether you’re stocking up on premium vapes, exploring the benefits of CBD, or grabbing a refreshing daiquiri on the go, we’ve got you covered! We pride ourselves on offering unbeatable variety, exclusive deals, and a knowledgeable team to help you find exactly what you need. Stop by today to experience the best in smoke products and daiquiris—all under one roof!

Ever since the new management has came in this place has changed alot! Place looks much cleaner and…read moreorganized, much easier to find products now. Really also haven't had the issue of products not working. Love this place!

reading alot of reviews about them selling products that dont work and not accepting a refund or…read moreexchange. Also reading about them selling incorrect products like coils and not exchanging them for correct ones. Also selling items with incorrect items in the BOX. SMH. There no refund policy makes them untrustworthy. Follow a complaint to FTC. Federal trade commission.Super easy. Takes 2 minutes.This will help prevent stores from doing this to consumers.