DOROTHY completely butchered my hair today. Not only that, but she was incredibly rude and…read moreunfriendly the entirety of my appointment - not sure how or why she is in a managerial position. She acted like I was inconveniencing her by coming in for my appointment the second I walked in the door. To preface, my hair was all one length, no layers, upon coming in for a trim. We agreed on trimming one inch off. After she was done trimming, my hair was very noticeably longer on one side. After respectfully bringing this to her attention, she said it's because "I have a cowlick." Not once in my life has my hair ever been cut unevenly because of said cowlick. I continued to express that my hair felt/looked longer on one side and communicated that I was uncomfortable with it. Dorothy then said, dismissively, "It's level, I made sure of that. It looks level to me." Finally, after saying for the THIRD time that it's uneven, she trimmed some off on the side that was very visibly longer, and had an attitude while doing so. She then removed my cape and walked up to the front register to wait for payment without even making sure I was happy with my hair and service. My hair is still uneven - it's about 5 different lengths throughout. And the front is considerably shorter than the back now, and not blended at all. Because she was so unreceptive and dismissive the first couple of times I mentioned my hair was uneven, I didn't feel comfortable saying anything else, so I paid and left. The entire appointment lasted all of about five minutes, and cost $21, before tipping. Once I got to the car and looked at my hair, the unevenness was even more noticeable so I went back in to ask for a manager (this was before I realized she is the manager). I was hoping for someone to take my concerns seriously and at least level my hair out, or blend it. After learning she is the manager, I told her I wasn't uncomfortable with her fixing my hair considering how unfriendly and rude she'd been, and how dismissive she was when I expressed my unhappiness with my hair, and asked if there was another resolution. She told me I could have a card for a free haircut, and that she'd "prefer I use it at a different location." She was also huffing and puffing, rolling her eyes, and making faces during this entire exchange. This is a manager/establishment that does not care about the quality of their service nor the happiness of their clients. They completely lack professionalism and customer service skills. They are only interested in taking your money and doing the bare minimum. I don't know why someone so miserable and unpleasant would ever go into a field where you are meant to be providing friendly customer service and helping people feel good about themselves. My hair looks absolutely awful.

Best great clips I've ever been to! Between Dorothy, Carrie and the rest of the crew.. they know…read morehow to cut!! Plus we always have fun. The service is comforting and lighthearted!

Have been going to Kathleen for short, pixie cut hair and color for years. She does an excellent…read morejob and uses a hair color that only takes 12 minutes - it's fantastic! Also the location and pricing are ideal for me as well. Great place!

I dont remember clearly my appointment was at 11:25 or 11:45 but i still came in early at 11:15…read more The 2 ladies at the front desk told me to sit down and wait, so i did. Waited until 12, still no one takes me in or even check on me if i needed help. Asked the front desk, she said she never checks me in (?) basically saying its my fault while i was the only ASIAN GIRL sitting there in the room (?) mind you it wasn't even that busy so it is impossible to say that they dont see me sitting for an hour like a idiot. Now the stylist says she has someone comes in in 15mins so she can take me in. Speechless. I dont want to say this place is RACE DISCRIMINATING but i dont have any better words for it.

Best experience and hair stylist was exploding with ideas…read more Amust for my next haircut when I return to St Louis

I called this salon for a master colorist and specifically asked for a hairstylist who has at least…read more5 years of experience with coloring and cutting hair. I had even explained to this salon that I want a hairstylist similar to the Master colorist I had at Ulta. This salon lied and told me that they do have a master colorist and an experienced hairstylist. The hairstylist I got was a very young lady who only had 2 years of experience of being a hairstylist and who did not know what she was doing. Not only did she not wash my hair, properly (after putting the color on me), but then she also did not even colored all of my roots (as I had specified in my initial phone call with the salon). I had mentioned all of my concerns to this front desk lady, who was smirking and giggling silently. Nobody was concerned enough to talk to me as a paying customer and it was very obvious that they only care about getting money. The owner of the place did not talk to me, at all. There seems to be no customer care in this place. Very rude and unprofessional. I would not recommend this salon at all

When I moved to St. Louis I was going to a salon that was charging me an arm and a leg, but I was…read morevery happy with the stylist. I have very thick course hair, so often I'm nervous to have just anyone cutting my hair. However, the distance of the salon was too far. So I finally started to look for another salon. One day I was at work and I asked my friend where she got her hair done. She told me "Studio 524 on Main Street!!!" she then went on to tell me her stylist Maggie is AWESOME! So I gave them a call and booked with Hannah, who works next to Maggie. My impression of Hannah was a positive one, she was young, vibrant and very friendly. She was awesome about helping selecting a color for highlights and she is very good at what she does. I have been going to Hannah since about a year after moving to St. Louis, I love how she knows me and even though she sees many clients she always remembers our conversations. Hannah is really a great stylist I have never been disappointed and will continue to visit her!!

This place is great. If you like a hairdresser who knows your name, whats going on with you and is…read moreall around a chatty - confidant. I say go here. Coming from Texas, I had a lot of difficulty switching from my family hairdresser to a new one. The wait is over! Unlike other stylists in MO. Hannah listened to what I was saying and went with it. The result? A great cut and color for a super price. I've gone other places in St. Louis and didn't get near the service, value, and quality as here. It's tricky to find: up a flight of stairs on the side, but besides that it is worth the trip.

I was referred here by my sister. I was just looking to get a new cut and going in with an open…read moremind. I wanted something different but really didn't know what I wanted. I don't take much time to do my hair and when I do, I want it to be very simple. I was greeted right when I walked in and was given an iPad for a questionnaire since this was my first time there. After I finished in my questionnaire they asked if I wanted any refreshments. I was really impressed with this place and the whole establishment. The whole staff was very nice and accommodating. My hair stylish asked me what I wanted to do and I just told her to cut a lot off and give me something very low maintenance. She was so helpful and had a lot of insight on the cut and the styling afterwords to ensure my routine wouldn't be extended in the morning. I am still very happy with my cut and will be coming back here!

Today I treated myself to a luxury. A haircut and last tint and lift at the Color Room. Yes, it was…read moresomewhat pricey for a haircut, but the atmosphere, scalp massage and quality cut was worth every cent! Kaylee was attentive, listened to my ideas and made suggestions to enhance my ideas! Next up was Cara and my lash appt. It was so relaxing and she took her time and made me feel so comfortable! I will be back!! Go treat yourself too!

I had a GREAT experience at the beauty bar! I went in to get my hair dyed for the first time and…read moreRachel was very informative on every step of the process! I have brown hair and just wanted to get something a bit darker and she let me sample a few swatches before we made a final decision. The interior of the studio was super clean and everyone there was very nice, thank you Rachel for making my experience so nice!

I rent a station here and absolutely love this place and all the girls here are friendly and very…read moretalented. I've done hair for almost 28 years and worked at about 4 salons . This is my favorite! Great relaxing vibe and the owner is super sweet and is very polite.

Excellent service, suburb & talented staff! Anything is…read morepossible with this master colorer & hair stylist.

Champu is the best Hair Salon in St Charles County. Their expertise in hair color, Color…read morecorrection, hair treatments, extensions, hair styles for special events & the most incredible and latest hair styles/cut & design is untouched. I'd highly recommend going to Champu, you will not be disappointed! The owner is Fantastic, she and all her staff are the best. Go! There! Now!

Great little salon in the heart of old town St. Peters. Friendly and cozy atmosphere. Shelly always…read moredoes a great job on my hair.