Don't bother checking in online they'll just push you behind people that walked in and you'll be…read moresitting there for 30-45 minutes after your appointment time.

Lynn did exactly what I wanted which was to cut about 6" straight off my long hair. She was…read moreexactly on time so it was in and out for me. It was hard to find a convenient time to stop by so I ended up having to make a special trip but I was happy I finally got in there. An appointment seems to be essential. She had to turn away a woman who didn't have an appointment. I'd happily go to Lynn again.

i booked online. I got there early. Tonya was extremely rude. horrible customer service.read more

Genesis gave me an amazing haircut and was so friendly! Clear communication and very talented.read more

Amber did an amazing job! Fixed my hair! Great cut and hair styling with body! She also…read moresuggested a hair treatment that worked well to help with dryness. I'm a very happy client.

I went there several months on the recommendation of my very close friend. My stylist was Bill the…read moreowner. I was trepidation about highlights because in the past, my hair has felt like cotton candy. He assured me that this would not happen. I have gotten so many compliments from the way he highlighted and died my Gray roots. I cannot recommend this business more. I have referred them on Nextdoor several times but felt the need to do this because Bill is absolutely amazing!

Kelly gave me a bad hair cut Kelly chopped whacked hacked my hair, It's so, uneven in several…read moreplaces it's so short there's no way to fix "the hacked hair job" other than to "boy cut" the remaining hair. In addition I have several long stands in other area. Scary experience. My daughter has an upcoming appointment i will be cancelling. This occurred earlier today December 12, 2017 I'm scared to reach out.I don't want them damaging my left over hair any further.

They did horrible. If you have curly hair, do NOT go here. I told her not to cut my length off and…read moreshe did WAYY more than that. She made my hair so uneven and choppy and she didn't even take the time to make sure everything was okay. My hair never looked so ugly. I use to be so confident in my hair and with myself but after getting my hair cut, I feel so ugly. Please do not go here. I wish I got a refund.

Quality! Vibes! I love Piccolo. My HAIRSTYLIST AND HAIRCUT PLACE…read more My hair always comes out perfect. Lisa is amazing! I have been going to her for a few years. The only place I have gone to get my hair trimmed and styled in Charleston who has done my hair right and I have gone to many in the area!

I just got the best haircut of my life. you have to go here. they are the best. they teach and…read moreadvise and care about you !! they have my business for life.

Always such a pleasure to come on get my hair washed dried and pressed by the best I've came across…read moreso far yesi she does an amazing job. She gets the clients in and out just make sure you on by 2pm. The vibe is welcoming and I'm sure you will like your service.

I was not given the haircut I asked for but blunt layered cut. They ruined my hair. I will never go…read moreback to this salon.

I booked an apartment for 175. Color and cut. Was charged 225. The salon owners where 30 minutes…read morelate for my appointment. Salon it self was very dirty and had a bad smell to it. I left very unhappy with my cut and color. My cut is awful choppy color is not good at all as well. I should of just walked out.

I should have known what I was walking into when I saw mounds of hair on their front door mat…read more I walked in and no one was there to greet me at the front desk. It took about 2 minutes for one of the stylist to tell the host/manager and/or owner, that someone was at the door. Soon after being greeted, I was told that my stylist was running 15 minutes late (more like 40 minutes) as she had to run to the supply store to get products. I asked the host/manager/owner if someone would be able to at least get my hair washed as I waited for my stylist. She offered to do it, but not before seeming completely inconvenienced by my request. As I'm walking over to the washing station, I notice how filthy the salon was. Hair and dust everywhere. Literally everywhere. It had not been maintained in a very long time as I saw a ton of dust on the hair stations and on the baseboards. F i l t h y is an understatement. I immediately felt regret and suggested I come back another time. The host/manager/owner reassured me that they offer excellent blow outs and that she herself had been in the industry for 40 years. Out of guilt I sat down and started to pray. I noticed that a lot of their product bottles were missing tops and had product running down the side. The woman even added water to the shampoo bottle she was using on me to get the last bit of product out. The woman I originally had my appointment with finally shows up and finished the job. She did a decent job (aside from getting my hair caught on the brush handle, yanking on knots and leaving part of my hair damp), but was clearly frazzled as she was asked to run this errand all while I was waiting for her, as well as another client. Overall, this is a poorly run business with zero customer service, lack of pride and knowledge.

*This review is for the SCHOOL services, not the salon*…read more I booked an appointment for hair/make-up prior to an event. When I called the make the appointment, someone answered quickly, suggested the best time in relation to the start of my event, and even told me the names of the students that would be working with me and gave me the prices. Obviously, the pricing is much better than your traditional services. The students were very nice, talked through everything that you wanted, helped with suggestions, and asked their instructors for additional advice, if needed. I recently called and booked another appointment for another even I have next month and booking process was easy. They didn't tell me who I would be with this time, but I think the students that worked with me last time have both graduated. Hoping my next appointment is as good as the last was. Be prepared for it to take a little while, as they might work through a little slower than you'd expect at a typical salon, but you know they are students - that should be expected. The location is a bit confusing, as it is in Citadel Mall, but not specifics to where in the mall. Just FYI, it's right outside of Belk. I appreciated the chill environment without extra pressure, and of course, saving some money in the process.

DO NOT GO HERE!!!! Was told the "my kind" isn't serviced here. Let the receptionist know in advance…read morethat I had locs & when I showed up for my appointment I was treated HORRIBLY!!! When did cosmetology schools start not washing hair? But 3 other people are in the chair getting services that require washing their hair?!?