I went there to get a perm I told the lady I had dye my hair she said that will be fine when we in the process of perms she left it for 10 minutes and she said the color was coming out, she said they had to take the perm out cause i dye my hair months before I got a haircut too the haircut looks like a newborn cut my hair and now my hair it's dried out my ends are dead i have gummy hair now and they could it fix it SO I DONT RECOMMEND THIS PLACE!! read more

Fantastic Sams - Hair Salons Near Me - San Antonio, Texas

Horrible. I had an appoint at 5:30 checked in on kiosk and out of 4 people there none spoke to me or gave me opportunity to ask what was going on. Waited 30 min and left. read more

Elvira and Mikayla were so sweet to my sister and I, we both came out so happy with our hair, Elvira, who cut my hair, was super thorough and precise with her work! She was so friendly and made us feel very welcomed. Thank you!! We will be back :) read more

Aileen gave me a great haircut. She heard my request and followed what I wanted. I would definitely go to her again

I went in there Thursday with the intention of just getting a blowout since my hair was filthy & my water was cut off due to road construction. Mikayla looked at the pictures of the haircut I wanted if I felt comfortable. she's new and young but listened to everything I told her. I used to cut my own hair, have paid over $100 for haircuts I've been totally unhappy with. My advice is don't be shy. If something's off or wrong she will fix it. Highly recommend. the fact that it's basically across the street from my house and far less than half the cost that I've been paying. I call it a win win. read more

Don't bother making an appointment I checked in on the kiosk The stylist was clueless I had an appointment Had one lady waiting at the sink and another lady she was doing color on Please don't waste your time Go somewhere else She could have been polite and apologized read more

Maria literally made my hair burn!!! it looked awful but miranda is a miracle worker! she deserves a raise if this will get her one. i am going to put the inspo pic, the result maria gave and the result miranda did. shes a life saver! Maria turned me away from the mirror while she cut my hair aswell. read more

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The service here was excellent! I got layers from Victoria who did a fantastic job! She was so kind and personable and is gifted at working on hair! I had an issue with one of the charges and they were gracious to issue me a refund because I was not aware that service would be a charge to me. That was great customer service and a huge blessing! Thank you! I love being a regular here. Also a very chill relaxed atmosphere thanks to those that service :). read more

they didn't honor my appointment. even after 2 whole hours they couldn't help me. don't waste your time or money on a place that can barely give you a half decent haircut. read more

Customer service was horrifying. Felt discriminated against by the actual store Mgr. I booked an appointment online and they had apparently double booked so i was going to have to wait a couple of hours to go after the other person who wasn't even there yet then wait another hour until after the store mgr had her lunch hour and ate her lunch. Never got an apology once or any kind of empathy for their own screw up. If thats not poor customer service then i dont know hoe much worse it gets from there. Obviously we had no other choice but to leave so still even as we were leaving didn't hear a word out of any of the employee staffs mouths. They obviously didn't want nor need out business. Never ever going back there. Very disappointed with this location. Better management and staff needed asap!!!!! Would not recommend this location at all! read more

the quality of the haircut is as if you want to look like a kid every time. they don't change anything up and ever since I went there as a kid. Now as an 18 year old I can say this to save y'all's day is to not go there and find someone that knows what there doing. they give haircuts as if your a child so if you have a kid then go ahead and get that kid haircuts because that's all they offer. read more

I stopped by Fantastic Sam's on Nacogdoches Rd. today for the first time ever. Eva did a wonderful job cutting and styling my hair. I'll definitely be back and will recommend the salon to friends. read more

I have a 2 year old who despises haircuts. I have gone to Kacee twice and she is so patient with my son and knows how to speak toddler where she can keep him calm. My son will give her hugs after throwing fits knowing how much pf a handful he can be, but Kacee makes the experience much easier! Thank you for being his stylist :) read more

Not a good location or first impression. I made and appointment with Maria first time and being 5 minutes late literally they say they couldn't take me. I will go somewhere else. read more

Wish I could leave 0 stars. TERRIBLE customer service. Woman cut my husband's hair about 30 minutes ago and completely ruined his hair giving him a Mohawk when he specifically asked her to trim up his mullet and would not listen when he told her to stop cutting it. She could tell that he did not like it and when he said he didn't want to pay for it, she yelled "excuse me" at him and made a big scene in front of guests. He paid for the service after crying to her how he hated it so much. This is absolutely disgusting behavior. Will not recommend this place to anyone. I tried to call to speak to the manager about this incident and they don't accept phone calls. read more

Good experience. Fair price. Convenient locations all around San Antonio, TX and you don't have to wait long to get an appointment. I was VERY pleased with my haircut, and, mostly, pleased with my color service. My hair turns red before it changes to blond, so it's a little bit difficult to work with. read more

The prices here are reasonable, especially after all the coupons they send out. They usually do a fair job cutting my hair. There are a few stylists who do a great job, and a few who should probably be doing something else with their time. At least they do offer free touch-ups if you get home and don't like what they've done. They sometimes push a bit hard in trying to get you to purchase "product," which I've made clear to them I don't need or use. There's rarely a wait, which is nice. They offer free shampooing, which I never get, but I'm happy they offer it. They take the time to cut your hair right, and I really appreciate them! read more

Moved here last year. A friend recommended this particular Fantastic Sams. So far I am very happy. I have thin curly hair. My second time coming here and Aileen has made me happy both times. read more

I made an appt for my daughter online. Showed up early, for scheduled appt, where I specified what she would need done beforehand online (a trim and some color). When I show up, they tell me they've canceled her color. No email. No warning, no phone call, so maybe I could have accommodated her at a different salon. The lady I scheduled with was named Aileen. She was more than happy to turn down a teenaged girl. They disappointed my 13yr old, to her face, with zero remorse. She would not have been hard to fit in. Very disheartening experience. read more

Tonight was my third visit. I must say of the three this is my least favorite cut however I'm giving a four star review based on the fact that all stylists have been friendly, the previous two stylists were much better and the price reasonable. I must also mention that there has never been more than a one person wait. If you visit and have a choice, have Monica or the woman on the left in the first chair cut your hair. read more

Been common here for 12 years. Same stylist. Had a 1:00 appointment today. Walked in at 12:59 and my stylist is sitting down another person in the chair. The stylist looked at me and said I'll be with you in a minute. I guess appointments mean nothing here. I couldn't believe it. Another stylist offered to cut my hair. I said no thanks. I'm done. read more

This location has nicely upgraded the decor and I like it. Maria is a skilled stylist and accurately executes your instructions if you ask her to do something. I like the cut, the great attitude and kindness of the welcome that I get from her. Check in is pretty easy and the location is perfect. M. Link read more

This shop has recently changed management and there are plans to upgrade this location like the store on McCullough. I want to find a location where the haircutters don't change every three months, the cuts are good quality, and the prices are reasonable. When I arrived at ten AM there were three people already waiting and the person assigned to work was running a little behind. Eva is the manager here and she quickly pitched in to help start off. My haircut was done by Maria and she has been at this location for 16 years. Maria is the nicest and most efficient stylist around. She did a great job and she was easy to talk with. OK, here's a good place for men's and women's haircuts in Alamo Heights. read more

I love my hair! Staff super friendly, price come out amazingly affordable! Don't forget to tip your stylist, they're great and they deserve it! read more

Hello, my dad and I were loyal customers since you opened in this location until he died last year and until I moved about 3 years ago. My son had his first haircut there. He's engaged now. And, he is still a regular customer. I came in today for the first time in a while, because of a 50% off ad I saw for color services. In the last 3 months I have spent hundred of dollars in a process to make my hair match my new growth. I have medium brown hair, which has gotten pretty gray on the crown and framing my face. After waiting 12 weeks to put in more highlights on those areas, and some lowlights in other areas to match my medium brown hair color, I decided to come back to FS - because of their color special. I saw Daniel, who was apparently rushed due to an influx of customers wanting cuts. I could see it was getting busy so offered to come back next week for the cut. We went over what I needed done, what my goal was and what I had had done in the last 3 months. And I cannot tell you how devastated I am with what he did to my hair. It is mortifying. I have a funeral to attend in 2 days and I am desperate to get it fixed before I have to be seen in public. I have huge chunks of "highlights" and red/brown hair which in no way whatsoever resemble what we discussed, much less anything natural. Some pieces of color start close to the scalp and with some, there's over half an inch of virgin hair before the lightener or odd red/brown color was applied. The specific areas I pointed out that really needed lightening were ignored. But perhaps the worst is the lowlights. To begin with, colorists always show you swatches or examples of the color they recommend. Daniel did not. And what came out is not at all the color of my medium-brown new growth. It was done in huge chunks which are clearly fake and have ruined my entire head of hair. What's even worse is that there are many visible areas that didn't manage to get touched with this color until maybe half an inch from my scalp. Some strands show a patch of lightened hair and the rest is this reddish brown color. The most heartbreaking are chunks of my hair that are new growth, then lightened blonde, and then reddish brown. To say it looks bad is an understatement. I am mortified. As I said I have spent hundreds of dollars and 3 months of time only to have this man completely ruin my hair and cancel all that work that's been done. PLUS - this cost me $77.50. And I will have to spend a lot more to have this fixed - IF POSSIBLE. Then I will have to spend all those hundreds of dollars AGAIN to get back where I was before Daniel absolutely destroyed it. So if you want an inexpensive cut- by all means go to FS. There are several excellent stylists there who do a great job with cuts. But never under any circumstance let FS touch your head with chemicals UPDATE: The FS franchise owner contacted me on 3/01 to offer reimbursement, and hair repair services at a different location. That was one week ago. Since then not only did my charge get debited from my account, I contacted the owner again and she has not replied. If I weren't too embarrassed to post pictures of my hair, I would. But I am heartbroken and devastated about what it looks like. The process it took to "fix" what Daniel did to my hair caused breakage and I look like a recovering chemo patient. I will not be able to do anything to cover or blend my new growth. It is horrifying that not only did a FS employee destroy my hair, I was promised refund and damage control and a week later it still has not happened. Thank you read more

Great local business! I've been going here for my whole life with my grandpa and we never have had a bad experience!

I found Tracy through their google/yelp reviews, and I'm so glad I did! Service was fast and at a great price. She's super understanding and would double check with you to make sure you get the hairstyle you want (this is definitely the best haircut I have gotten in a while!). It was my first time here, and she definitely made me feel welcome and made great conversations. I highly recommend Tracy! read more

My daughter went at her own will. She normally wears her hair up, she recently wore it down and straightened it..... Just because you went to school to cut hair doesn't mean you should.... I'm sorry. read more

Fantastic Sams - Went for a cut, wore hair straight for the first time since the cut...this is what we found -_- - Hair Salons Near Me - San Antonio, Texas

Went in with no appointment & the girl, Lea, who cut my hair was awesome!! I love my haircut and her customer service was great, she told me how to check-in on google so I can't wait to come back and get her to colour my hair in a few weeks!! Thanks! read more

Never updated their info saying they close at 7 instead of 8. Waste of time. The door was open and I got there ten minutes prior to 7. They still said they were closed. read more

I picked up my wife crying from this place. She's a blond - and boy do they not know how to treat blond hair. Instead of using foils to highlight sections, they just brushed on color all over the roots. The stylists were audibly confused, frequently asking each other how to proceed. Furthermore, they used so much peroxide that it burnt her scalp and forehead - much more than to be expected with peroxide treatment - and offered sugar packets to relieve the pain (??, what,). The roots were a completely different color. My wife looked like she was going to a low budget rave as a clown. No discount, no apologies, no heads up (hey, we have no idea how to do this, still want to proceed)? If you have brown or synthetic orange hair go for this place. If you are blond, don't even gaze upon this building or you may get chemical burns and end up looking like Chucky. read more

Besides the fact that I think I'm possibly the first person to have ever bring in a coupon (from the website), it was comparable to Aveda (life-long customer until now). Stylists have been there for 10+ years, and are of same quality as senior and junior stylists. I got 4.5 inches cut off my very long natural red hair. They did FANTASTIC, just like their name said they would. Fantastic Sams came highly recommended from the Nextdoor app, and wow, so true!! I got Daniel, but Maria and Monica both were also highly recommended on Nextdoor. QUALITY HAIRCUT! (I'm ultra picky about my hair being a natural redhead). read more

Pro: no wait time Con: my hair stylist (unfortunately I didn't catch her name, a chunky middle aged white lady with short blonde hair) must have a different measuring system because I have long hair and wanted 4 inches off, but she went ahead and cut off WAY more. I got a knot in my stomach when she turned me in the chair at some point and I saw the long strands of hair on the floor. My hair is now medium length which I hate. A good hair stylist should be cautious when cutting length, not so generous like her. She also kept poking and stabbing my face and neck on accident with her fingers but never once apologized. Lastly, was also rough as hell when cutting my hair. My head kept jerking around. read more

I have been to at least 6 other salons in the San Antonio area, from Walmart all the way to high-end...and I consistently get better service at Fantastic Sams on Nacadoches! I had one bad experience with a specific stylist who told me it was her last day there (and I was her last customer). She clearly was not in the right place. It was a bad enough experience that I considered never going back. But, I knew that stylist was no longer there & I discovered that Fantastic Sams used BedHead Color Trip hair color. They know what they're doing with hair cuts, but let me tell you, they know what they're doing with color like none other! I've gotten fantasy colors from three salons, including a top dollar place near la cantera. None did such a great job with my hair & took so much care not to damage it more than I already had on my own. If you've fried your hair, fantastic sams brand of conditioner is an absolute must have for soft silky hair! Thanks for a job well done! Y'all went above & beyond 6 weeks later & the colors still look great read more

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Most of the stylists that work here have been here for a long time, and I like that. I've always gotten really good service and haircuts here. I even took my 87 y/o grandmother here before my brother's wedding (who is the small-town beauty shop type) and they did a beautiful roller set on her, she was so excited. I've gotten great haircuts from Natalia, Maria, Gladys, and Pam, but I know the other stylists are good too. Prices are very reasonable and place is clean and up-to-date. read more

Love this location. Me and my girls only come here. The people are very friendly and helpful with all things hair. Color, cuts, styles they give great suggestions and do great work. read more

We have been going to this shop for years and Monica and Maria are the best! My daughter's wedding was on a Sunday and we needed to get her hair done and my hair done fairly early since we were getting our make up done as well and the venue was an hour away. Monica came in on her day off and early at that, Maria also came in early to accommodate our needs! The hairstyle my daughter chose for her day to walk down the aisle was beautiful and one that Monica had not done before. She chose to take the time to learn the style practice and make sure it was perfect for my daughters special day. We received so many compliments on her hair and everyone wanted to know where she had gotten it done. I had recently had all my haircut off and Maria made sure I had a beautiful look so I would feel confident and beautiful as the mother of the bride. These ladies are awesome, they have always been there to take care of us and we will go nowhere else. Their prices are reasonable and they take the time to make sure everything is right. I would recommend them to anyone over anyone else. Maria also does my color which always comes out amazing. Thank you so much ladies for making my daughter so beautiful on her special day and for making me feel confident in sharing the day with her. We love you both! read more

Fantastic Sams - Just stunning with all the jewels! - Hair Salons Near Me - San Antonio, Texas

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I love coming to this Fantastic Sam's as the experience is always fun and decent-priced! The staff are very friendly and have always done a great job with my cuts and colorings! I'm so thankful to have this location so close to me and to have become a regular and befriended some of the stylists. While the whole staff are very well-trained, Maria is amazing with color and never ceases to leave me feeling satisfied with my look! If you haven't tried this location or are looking for somewhere where qualify meets affordability, this is the place for you! read more

I've been coming here for several years and had noticed the customer service slipping a few notches last year but with some staffing changes, it seems that morale has improved. read more

Just waited 40 minutes patiently and as it is my sons turn next to get a cut a man walks in asks how long the wait is. The stylist pointed at a chair and told him to come on over and began to cut his hair! WTF! read more