I visit Serenity on a regular basis. I find all the .massage therapists to be excellent. They are…read moreall very professional and knowledgable. It's very relaxing. Just a wonderful day at the spa. kudos to both Charlene and Sharon. Thankyou ladies. You make my day delightful.

Absolutely incredible. Not in a good way…read more I had an appointment scheduled for MONTHS. The owner Sandra called 2 days before to reschedule my appointment. I informed her I have cleared my schedule for this, but we agreed to a later time, stating my schedule masseuse Sharon had a doctors appointment. She did NOT inform me it would be a different masseuse. I show up on time for my appointment. She then states that I was with someone different. I do not trust just anyone to massage me, since I am pregnant. Sharon ( a fantastic masseuse I've known for years) agreed to perform my pregnancy massage. Sandra says in the nastiest tone "Sharon doesn't DO pregnancy massage. I told you on the phone it would be someone different." How disrespectful. So not only did Sandra lie to me, she wasted my time as I had to drive 45 minutes to get to my appointment. I told her to cancel my appointment, to which she says "fine." If you're ok with letting hundreds of potential dollars of regular business walk out the door, then so be it. My mother is also reconsidering. She has been a regular client for years. It doesn't help that her facilities are dark and depressing. She used to be located in a beautiful place in Flossmoor. I'm sure they would not tolerate this type of behavior, hence now why the dark and dank location.

Absolutely worth going for a nice treatment of your body!…read more It's newly opened Spa, nice and clean. Lili is a wonderful masseuse with great skills to help you relieve the pains and tension of your muscles. Highly recommended spa in the area!

From the owner: Hi Spa located in Country Club Hills, IL. Best massage place near the city. We specialize in…read moreMassage Deep Tissue to Chinese Medicine.

Massage was very good. Very professional massage therapist! It was hard to get an appointment for a…read morefew weeks! I was about to give up and I finally a time. It's worth the wait I would recommend this place for a massage I had Reggie he was very good therapist and knowledgeable

Ok lets first start off by saying rarely do I ever leave a bad review. But my appointment was at…read more4pm. I arrived at 3:45pm because as a first timer I knew I would have to fill out paperwork. Well I was left in the hall till 4:00. By the time I was given the paper work and walked to the back it was 4:10. My therapist was very rude. She didn't even look at my paper that I filled out and asked me the same questions I just answered. But she NEVER addressed my issues why I came there. I asked for deep tissue but received medium at best. Never asked how is the pressure or anything. Only thing she said to me after the massage started was scoot down and turn over. I will never be back. Never asked if I wanted any of the add ons or anything.

They are absolutely AMAZING! We were greeted immediately with smiles and positive vibes. The…read moremanager and cookie are the two people I met while there and they both made me feel at home! The massage was amazing as well! Everything from the products, the music, and the atmosphere was perfect and extremely relaxing. I will be back and I will be telling everyone about this place!! Come here for the best experience! Also, I love people who have great manners and treat you with kindness!! I felt like they were my friends right when I walked in. Overall, DONT WALK, RUN HERE!!!

From the owner: Hands of Gold Medspa…read more You deserve it

Marguerite was awesome. Very attentive and friendly. I told her my problem spots and she got me all…read morethe way right. I walked out feeling like a million bucks. Needless to say of course I will be back.

My first visit was a little over a year ago and now I have monthly appointments. Marguerite is very…read moreknowledgeable when it comes to the science of massage therapy. She is also warm and personable. Her scheduling is flexible and she takes great strides to accommodate her clients. I do this for me ... it keeps my stress level down and my blood pressure as well !

Same ,made a purchase thru Groupon but never received services , no one answered phone, so my money…read morewas wasted.

I'll make this as short as possible since I'd hate to waste my time writing this…read more What Nicole said (other reviewer) is absolutely right. The owner treats Groupon customers like second class people. My girlfriend went into the shop recently and had several issues. These being: 1: no one attended to her until 10 minutes past her massage appointment started. 2: the massage didn't start for an additional 10 minutes after that. 3: she was shortchanged by a half hour. After catching on and calling it out, only then did they offer to finish the deal as was payed for. Steer clear. They apparently want your money without actually being deserving of it. PS- I created an account just to write this. Let that sink in.