The room smells like raid so bad we couldn't stay. The front patio had fresh pee stains and broken glass all over. The floors were filthy. Also they sell day passes for the pool so it was packed with parentless kids running around screaming. read more

Great vacation! The lazy river was amazing. The two bedroom townhouse was very clean and comfortable. read more

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We were very skeptical when booking a vacation through a vacation club but... our vacation was wonderful. Our accommodations were fantastic! The 2 bedroom condo was super spacious and very clean. There were not any hidden fees. We paid only the state taxes when we got to the resort but that was expected. The staff at the resort were all so friendly and kind. And there were tons of amenities at the resort like a waterpark, batting cages, restaurant and bar. They even had shuttles to the theme parks. The resort was only minutes from Disney and Universal. We did do a 90 minute presentation as per the agreement. But, it was a high pressure timeshare tour even though we were promised it wouldn't be. Our 90 minute presentation ended up being 2.5 hours long. Still though I am so glad we booked with Monster Reservations Group and we are looking forward to our next vacation with them! read more

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My husband I and used to"Resort Pass" to get a day at this resort for only $30 each. We got access to all the amenities which were too many to even use. They had a beach entrance pool, water slides, splash pads, sports courts, mini golf, paddle board, lazy river, an arcade and more! We didn't do everything but we loved our time there. Especially the lazy river! There is a weigh limit on the slides of 250 lbs and they will weigh you at the top. And I think the pool could have been a little bit bigger but overall it was an awesome day with my husband and I would definitely go back to that resort again. read more

We booked our stay through Robin Mann with Monster Reservations Group, and the experience was smooth and easy. Fantasy World in Orlando is a great place to wind down and enjoy quality time with family, especially the water park. The slides were exciting without being overwhelming, the lazy river was perfect for relaxing, and everything felt clean and well taken care of. The robot ice cream was a fun little surprise after spending time in the pool and definitely put a smile on our faces. There was also a small arcade that we got to check out, which added even more fun for the kids. Overall, Fantasy World is a great place to stay where you can actually enjoy your time without feeling rushed. It's a great spot for families and will definitely keep kids entertained. We would absolutely stay here again. read more

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Been coming here for about 7 years ! Got the time share from my brother joe ! He had it for about 20 years , still nice but fee's keeps getting higher , and not seeing any upgrades... not supplying as much as they did before ! Little things like getting a welcome drink coupon for a free drink , also got bag breakfast , but I will keep coming as long as I can , but I am getting up in age !but I still enjoy it , times are changing and so is the economy! Sad but true !! read more

Thanks to the Monster Reservation Group my family and I had the most amazing vacation at the Fantasy World Resort in Kissimmee, FL in Orlando. The package they put together was fantastic and I can't recommend them enough. I pray and hope whoever reads this gets to experience the excellent customer service support and attention to detail we received towards our vacation needs. ​ read more

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DON'T stay here! Dirty, smelly and NOT WORTH IT!!! The room smells moldy. The front desk's answer was to SPRAY the room to hide the smell!!! The A/C wasn't working! The maintenance guy came 3 times and rigged it to work! (Mike was a nice guy and worked hard to make it right. The bed is super uncomfortable. The only good thing, we brought our own pillows! The we returned to find a dirty, smelly mop on the kitchen counter!!! No towels! Went to the front desk. Delia and the other staff laughed when I showed them the picture of the mop!!! They put you here in this dump and try to sell you an IHG vacation time share. The furniture is shabby and old. THEY LEFT THE CLEAN TOWELS OUTSIDE THE DOOR IN A BAG! What a joke! read more

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omg- my visit to orlando has been wonderful. from the resort to the restaurants and do much more to do. my fiancé and I fell in love with just our resort alone. to be honest you really don't have to go to the theme parks because the resort has so much to offer. i would definitely come back. 10 of 10. thank you so much monster reservation. for this wonderful deal on such a beautiful place. read more

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We first learned about this resort through Interval International which charges a $200 exchange fee, and then the hotel charges another $238 fees for amenities. I was told that the amenities include: Wi-fi, a waterpark, gym, pool, tennis, basketball, and other sporty activities around the resort, however, they did not say it did not cover activities for children such as teddy bear making $17, snowcones $3, cotton candy $10, arts and crafts (ranges), tye dye shirt making $25. I think those should've been included given it is mostly a kids' experience. I met a few parents at the pool area and they all agreed. The water park was the main reason for choosing this place and made it worthwhile. First impression: it is small, with no gated security, an outdated lobby, and rooms. However, the rooms weren't too bad, there was a netted backyard that led to the outside which we loved. We noticed many owners had dogs and maybe they were there for a long stay. NO DOG POOP FOUND. Cons: The toilet blocked up (on our last day thanks to Thanksgiving dinner, haha) , the refrigerator leaked inside (they replaced the entire unit with another one) , the TV stopped working (they brought a brand new one), and the ceiling/vent was leaking when someone showered upstairs right on to the living room couch (they caulked the bathroom and left ugly footprints from their boots. During my stay, I had to ask for a mop, vacuum, detergent, and supplies. You can order it from Doordash and have it ready for pick up FOR FREE). Unfortunately, THEY DID NOT OFFER HOUSEKEEPING OR ADDITIONAL TOWELS during our week stay. They were very polite and seem to be working throughout the resort. It is not a horrible place to stay, just need a few upgrades and they will be fine. During Thanksgiving week, there were many children and timed activities around the pool. Others: You must wear a wristband around the resort to access the amenities, howEver, my partner did not, and he was not asked if he stayed there, so I thought about security around all the children. Keep them within reach and safe cause it seems anyone can walk into the property. Location is perfect! About 30 minutes max from all the major attractions! We did not eat or drink because it didn't look appetizing. The staff all speak Spanish, with the exception of a few English natives. Housekeeping is not included, but we were offered it cause we had an incontinent guest. She did not speak English but it worked out nice. PS- The pool was heated as the temperature went down, the sauna was always full, and the water slide is from 1-PM 5PM everyday. Lazy river and pools are open until 9PM. Front desk is 24/7. Ok, I'm done! :-) read more

Fantasy World Resort - Hotels Near Me - Kissimmee, Florida

We went here for the 1st & last time last weekend! We're FL residents & love to use resort passes frequently! My finances young kids are here for Summer so he thought it sounded fun. First, when you arrive to check in, there were no clear instructions on where to go to check into our $300 cabana! They sure did put my cc on file though! We had to "figure out" where to go, no signage or info for day guests! We get to our cabana & my sun lounger was broke, I also noticed the guy in front of me had a broke chair also! Loungers are flimsy mesh & I felt like I'd fall through! I'm normal weight...if you're larger, beware! Cabana didn't have a tv.,,did have a nice mister fan thingy (only perk)..small ice thing w/ice in it & small mini fridge. We were allowed to pick 6 drinks..we didn't get any extras; fruit plate, no dedicated server..total rip off so skip the cabana here. No special treatment or service for the price! One small sofa like chair to fit in & a harder fabric upright chair...nor enough space for 4 to fit on comfortably! Lots of employees walking around but there were dirty socks on the pool are..nor enough space one bothered to pick up..no one picking up trash that I saw..no one checked in on us once; other than initially..oh & NO towels at the cabana. I had to ask & wait about 30 mins for them to show up! FYI "fantasy" world..a cabana is an added cost, so it should be well stocked before guests arrive & have perks. It was basically just a shaded spot we paid for. The sun chairs didn't even get much sun! Bathroom was out of toilet liners at one point. Food was AWFUL! Ordered chx fingers, burger & waffle fries..nuggets looked awful..I've seen gas station food look better! Looked like frozen ore ida tater tots & generic food reheated! This place was a ghetto fab nightmare! While we didn't stay as guests...luckily, the rentals look crappy & outdated..they resembled projects! Lobby was like something out of a John Candy movie too! Son played the cheesy contest they had for the kids, he won & they gave him a certificate for a FREE snowcone. He went to redeem it & was sooo excited, but they told him to come back tomorrow? Hello...we are just day guests, not staying here thankfully! When he went back to tell them that, they gave him a push up pop..he was not happy! Do what you say ..geez!!! read more

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I got this as a voucher for putting my timeshare into interval, paid 600 for the week. First day wasn't great, there was a huge outside roach in our room, immediately called the front desk and they at first wanted to send maintenance, which I found was an odd response. I then called back where I was offered a different room. Which was a hasty and quick response to the awkward situation. The second room was much nicer and renovated so I will give 1 Star for that, it was comfortable whereas the first room felt dark, and out of date. The second star will be awarded for the pool, it was nice, the third star will be awarded for how close it is to Disney, and the mini golf was also a nice surprise, so as I write this I will change it from 3 to 4 star, as I sit here and reminisce about the time spent there with our baby. It's great for younger families, with kids, it's close to Disney, and for the most part is well kept. (Also doesn't break the bank for newer families) Cons : management was kinda a stickler on additional items for rooms such as pillows , and the items they have listed such as a broiler pan, and various other kitchen utensils, besides that it met our needs. I will deduct .5 stars for the materials debacle, and .5 a star for the outside grounds upkeep, and some of the units. It's needs an overhaul, it needs to be mowed and weed whacked more than it is, but it did its job. However if I had to pay the current nightly rate I think this would be closer to 2.5-3 stars, we were thankful for the opportunity to stay for 600 thanks to interval, and the Marriott it allowed us to bring our baby boy to Disney on short notice. Memories is what's it's all about, let's be honest. We won't remember the grass or the items we didn't get, honestly give fantasy world a try, I did. read more

When we checked in the staff attempted to charge us extra for a dog which they corrected. This resort was not too crowded and the pools and large hot tubs were extra special. I had a wonderful time in the pool area and the rooms were beautiful and well kept. I would love to come here again. The rooms were quiet and far away from any noise. read more

Fantasy World Resort - Hotels Near Me - Kissimmee, Florida

I came to this resort as a exchange with my resort through interval international. First it's nice people are nice especially the the front desk. The accommodations are nice with the 2 story town house. The parking could do better by numbering spots accordingly. The bad is the extras paid $200 plus for exchanging then $200 plus for hotel fees. Yes it's a fantasy because it's not as big as pictured. Oh my luck they put me in the area of construction vehicle working early on repairs with the beeping noise. read more

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Comfortable, friendly staff great value for the money. It's my go to when I'm heading to Orlando read more

Fantasy World Resort - Here for competition!! We won Gold!! - Hotels Near Me - Kissimmee, Florida

RCI owner's exchanges BEWARE: this place is a mess. From the units to the grounds keeping all the way to management of the resort and the property managers managing RCI's accommodations. The units RCI owns here at Fantasy World need to be updated. Better yet, sell them and do it yesterday. Everything was in disrepair. The housekeeping was terrible and the AC was not functional. We arrived late at night to find that check-in for RCI members is not even at the resort but at another crappy hotel, Club Sevilla, 10 minutes away. We return to the resort to find our room gloomy and run down but we are so tired we crash into bed. Next morning, we wake to find ourselves in a third world hotel. No AC but it makes noise like it wants to work! The entire unit was not cleaned properly. There were streaks of frosting on nearly every piece of furniture. The floors were dirty with dried footprints. It's looks as if housekeeping never mops behind the doors or into corners. The upstairs toilet valve whistled every 15 minutes or so for about 5 minutes. There were lip marks on the living room mirror. The dishwasher top rack stops were missing so every time you pulled the rack out to put a glass in you had to hold the rack to keep it from sliding out of the dishwasher. The couch had food splashed onto the fabric and the arm chair was drawn on with ball point ink. Not a single lamp had a functioning twist switch and the upstairs twin bedroom didn't have a lamp at all. The screened porch was littered with leaves and dirt. The grounds of the complex were unkempt as well. Leaves were everywhere. This unit did not even come close to RCI's lowest expectations. I called the front desk, spoke with the supervisor, then housekeeping. I brought all these issues to their attention and asked for another room. They said they could not help me because all the RCI rooms were booked. The housekeeping supervisor, Debbie, said that they had recently acquired the contract to manage RCI's units at Fantasy World and were in the process of "dealing" with the problems. They offered for housekeeping to come and RE-do the cleaning (as if it had been done. Lol) but was not sure if it could be cleaned same day. I called Fantasy World and asked if there was something they could do. The front desk gentleman actually acted perturbed that RCI had pulled the units from their management after over 25 years. Whatever. Clearly this was a problem under their management. The evidence was the condition of the rental unit. I called RCI and they were able to find us a unit at Silver Lake Resort....a beautiful place with exemplary employees. Disaster averted!! Vacation saved!! Do not stay here. It does not matter how appealing the water park is. There is no way it is safe considering how they have maintained things over the years. read more

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if you dont want to be bitten in your sleep dont come here. first of all only good thing is the water park but everything else is nasty. bathroom . ants. bedroom. ants. bed. ants. discusting . don't stay here it's nasty i hate it 0 stars read more

Place is centrally located. Pool, lazy river and hot this were nice. Staff not so much. Came for our anniversary. Found little bugs around tub, kitchen, nightstand. Stopped at front desk next evening. Woman of color said "well it's been raining we get all sorts of creatures coming inside." Not very reassuring. After pressing the issue she said they have a "bug guy" on the property Tuesdays and Thursdays (regular occurance?) and would have them review and treat. Tuesday night no signs of bugs on kitchen counter but more on upstairs bath tub and bedroom nightstand. Woke up Wednesday with little bites on my leg. Little highway of bugs on dining room chair rail, crawling on kitchen counter and dishes. Wasnt sure anything was treated as they were increasing. Called desk again said they'd look into it but nothing changed. We gave up expecting anything. Day of checkout 845 am housekeeper enters unit without knocking. Sees me in my boxers and then announces "house keeping." I said what she was doing just entering. "Its okay." I said no its not. I called the front desk and talked to Chris who identified himself as a supervisor. I asked if it was customary to have housekeeping enter rooms unannounced at 845 am to see patrons in their skivies. At first he didn't really know how to respond. I said checkout isnt until 10 am and this was inappropriate. He said he would check with the house keeping manager but offered a late checkout. I told him I didnt really need a late checkout but said okay. When we did check out it was with Chris. I asked to speak with the manager. A young fellow came over. I explained that I was quite upset about the house keeper coming in unannounced seeing me in my boxers. I said I had read reviews that housekeeping tried to get people to leave early but thought it was just a one off but 845 am? He said that because I was checking out and hadn't paid anything directly to the resort (we traded in) that there's nothing he could do. He said if we were staying on the property he could have comped something at the bar or restaurant. What great customer service. Here's what you cant have? I asked where was this offer when I complained about the bug infestation? Crickets. He looked into a notebook and said the room had been viewed and treated. I said it got worse after the treatment. He said that's often the case because they put down bait. WTH? I said there was no sign of bait traps or that anything was done. Only more bugs. He said he was sorry but there was nothing he could do but told me to have a good day. Won't be back there again. read more

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This resort, offered by Interval International, based on front lobby, old and outdated and reviews state bugs, furniture shabby and overall poor condition. read more

We have really enjoyed our stay. We love the pool, lazy river, on site store, activities club, pool bar, and arcade! I mean.. this resort has all you could need especially if you have a little one with you. They have daily activists for children (build a teddy, glitter tattoos, ice cream, painting, and more!) The villa is perfect for a family -- full kitchen, 2 stories, washer/dryer, 2 showers, plenty of space. Towels in the villa. Our villa was very clean when we arrived. Back patio is screened in with table, chairs, and lounge chair. The lobby will give you extra toilet paper and everyone we have come in contact with in the lobby have all been so kind and courteous! I recommend bringing detergent washer pods, dish soap, paper plates, and extra trash bags. They also have all those things at the convenience store in the lobby! There's also a little coffee shop there. We have done a few days at Disney -- there is a shuttle to the parks or you can drive. It's less than 15 minutes away. But we have truly enjoyed the pool the most :) We will definitely be back! read more

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Timeshared - Hit or miss. Stayed 2 years ago for a week, first time was pleased. A year ago for a weekend, was not pleased. 2023 week stay...2 bath/1 Q bedroom w/jetted tub and walk in shower, also with adjoining room. I was pleased with the cleanliness of the room, floors, towels, bedding. Free coffee in office. Game room has pool table, Foosball, table tennis (1 paddle broken, 2 balls damaged), basket ball shoot (not fullyfunctional), jenga, TV, tic-tac-toe, etc, and a nicely-equipped gym. Nice size pool with separate baby pool area (lounge chairs and umbrellas need replacing), and Jacuzzi (2 jets working). Didn't grill this time, but a grill is available near the playground. This stay overall read more

we stayed for a week family of 6. pool & activities great!! Room smelled of mold immediately when we walked in. whole family ended up getting sick within first couple days. kitchen cooking utensils and pans were small and inadequate for a single person let alone cooking for family. had to ask for soap, trash bags and TP daily. the freezer dripped water and leaked into fridge after putting ice in it. the washer sounded like it was going to explode when running, dryer didn't dry, not enough towels and they ask you to do your own towels. doors creaked. Roach in the kids room. Final straw we asked for late check out cause our plane didn't leave til early afternoon back to Colorado and they said they don't do that. would not stay here again or recommend even though pool was great, hoping we didn't bring roaches home read more

Excellent place to stay, clean and family friendly. Chris was very professional. He deserves a raise! Thank you, Chris, for all your help. read more

Checked in and in two hours checked out. Do not use these accommodations. AC wasn't functional. Wifi wasn't working. Location is unkept and depressing. This particular rental was behind an Arby's and smoke shop. I was very relieved that the manager refunded my money so we can stay somewhere else. For the amount of money paid you can stay on Disney property. This is unacceptable. People are allowed to smoke near the pool area. read more

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When you check in you are not told you will be given a starter kit of supplies. We were given 2 rolls of toilet paper , one roll of paper towels, one dishwashing detergent package, one laundry soap, one garbage bag for the kitchen & one for each bathroom. You have to wash & dry your own towels with a broken washer. Your dishwasher top rack is a problem, your door does close properly. Your washer is making huge sounds & takes over 2 hours to complete a wash cycle. You have to keep coming to the office for more supplies. The comforters in the second bedroom are covered with stains on them. Stay away from this place. read more

The place is within a 10 minute commute to Disney World. Hopefully your trusty gps will guide you there without incident. It was a good place to lay your head. Clean, comfortable beds. We got a two bedroom townhouse. King bed, two twins and a pull out sofa. Also, kitchen and laundry in unit. Screened in lanai. Our group rented a few of these and they accommodated the request that we all be near each other. There are pools and a lazy river but we were so busy we didn't use them ... some in the group went to the bar and enjoyed that amenity. We were able to check in without incident. Very friendly and polite employees. I'd try them again especially if traveling with a group. read more

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Facilities are well taken care of. Pools are heated. Spa jacuzzis are closed indefinitely during Covid crisis. We did a four day stay and brought our dog along with us. I was surprised to see carpets in the pet friendly rooms, but rooms are cleaned and sanitized before check in. There is a dog park and different sections where you can take your dog to relieve itself. In these sections there are waste baskets and waste bags as well. PLEASE PICK UP AFTER YOUR DOG!! We are a family of 4 plus our dog and we really enjoyed this resort. There are many activities throughout the day by the activities center. The staff is friendly and helpful. Only taking off a star because it seemed like masks were not enforced. We saw a lot of people without masks on. read more

Great resort and had a wonderful time with my hubby! The staff are all friendly and very helpful with any questions we had. The rooms were clean and the entire villa was great looking. The mini golf course was a little run down, it could use some sprucing up. But the drinks and the pool were great! Would definitely come back again! Also very conveniently located if going to Disney World! We were only ten minutes away, the shuttle wasn't very convenient with the times and only going to half the Disney parks but we rented a car so that was no issue! Definitely wouldn't rely on the shuttle for your transportation to the parks! But overall a great stay! read more

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Came with my family and we had a great time at this resort. The rooms were nices and they have lots of stuff to do, especially for the kids. Staff was excellent. We will definetly be back. read more

Amazing!! I will be back here on a regular basis and highly recommend anyone coming here. Two bedroom Villa, separate living, dining and kitchen area. Also has a screen in patio. The hot tub was just so relaxing and felt wonderful. There are a few to try. We used the warm and hot tubs and loved them both. Everyone we encountered was so friendly. read more

Fantasy World Resort - Fireplace area, behind this are two hot tubs. Then the pool with water park and pool bar! - Hotels Near Me - Kissimmee, Florida

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GREAT location to malls, disney parks, (15 min), 9 minto Old Town, shopping etc. Dont listen to all of the negatve reviews. The grounds were clean. The rooms were half renovated. The bathrooms and kitchens were brand new. The bedrooms and hallways were carpeted and didn't have the most modern furniture but they were fine. Everything was close and clean. The happy hour prices were great. The bar food was just that-bar food and it was totally fine! They had a few Jacuzzis on the grounds which were great and completely renovated. Matter of fact-all of the exterior was renovated and it was lovely day and night. The service and attention was great! Laundry was great-they providing all detergent. Kitchen was super useful and waS equipped with EVERYTHING! Modern, clean stove, utensils, cups, plates, coffee mugs, pots, pan, refrigerator etc. Reasons why I cannot give a 5. Not completely renovated (but the price was amazing) No bikes for rent on the premises. Some areas of the lazy river seemed dirty. There was buildup on the edges at times. (I suggest having someone go to those areas regularly to clean. Overall we were blessed with great weather in September and we had an amazing time in the pool each and every day. read more

We booked this through a package with Expedia for Disney World. It was middle of the road as far as price and reviews were extremely mixed. We travel a decent amount and one thing I can NOT do is stay in a nasty place. The days leading up to our stay the review got in my head that I was ready to cancel and book something different, but decided to give it a shot first. Upon arrival I was presently surprised. The villas were a great size upstairs and down, 2 full bathrooms, 2 bedrooms, screened in patio washer and dryer and full kitchen. Also the parking spot in front of your villa is also super nice. The only reason this didn't get five stars is that it could use some minor updating and there is no daily turndown service unless requested. This didn't both us but some people it could. Last but not least it is super close to everything. 5-7 miles from Disney World, designer outlets, and we only spent $4 total in tolls for a week (and that was from the airport). All in all i would definitely stay here again! read more

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The bad reviews here gotta be one-off type of situations.... I stayed here for 4 days, and thought it was great! I didn't get to spend time at the pool or bar - but CERTAINLY plan on coming back! The room I had was comfortable enough for 3 adults. Could have added A fourth person with no problem. But it was great! Will deff try them again to possibly use the amenities! read more

***Fleas and Roaches*** my family and I were bit up the whole weekend. DO NOT STAY HERE! Security told us they were completely underwater when the hurricane hit and now they are disgusting. We found roaches and fleas. They offered to come spray roach spray when we called the front desk. We were here from Ohio for the cheerleading summit at the ESPN center. We didn't have a lot of free time to deal with this. We had them spray and closed up all of our bags and put our food in the fridge. In the middle of the night we had to ask to be moved when we seen more roaches and also realized that we were being bitten up by fleas. In the master bed we found them on the sheets and also in the bathroom. They moved us to a newer updated unit and I still woke up the next morning with new bites! We caught one and it jumped right out of my fingers. When I asked for a full refund the front desk manager Kati and Ali refused even after I showed them all the bite marks on my body. She said the max she can refund me is one night stay. We've been here 5 days! Paid $988 to be bitten up and have roaches in my unit! Absolutely not!!! I can't afford to take any of these critters home with me and pay even more money to exterminate. One bite has blistered up and busted (Pictures included). The amenities here suck and the pictures are deceiving. Horrible customer service and hospitality. I will NEVER spend money with them ever again and I'm contacting my lawyer. ***This is a warning for whoever is thinking about staying here to run the other way!*** read more

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Upon check in I was hit for a $238 resort fee. I was never notified of this change. This was a vacation exchange through Interval International. What a waste of an exchange! The unit was horrible! The carpets were black from dirt! I had to buy slippers. Hardly any tools to cook with. Place is a joke! Avoid if possible! read more

We enjoyed our stay last week, a family of 4 with 5 & 11 year old. We like the pools, lazy river, and water slides were cool. They do have a resort fee they charge. I think it was $198 for 7 night stay but booked through Expedia so I don't know if they would include that if booked directly from them? Any sight of rain coming anywhere near the area, they close the pools which is understandable and we went in Florida rain season. They opened them back up once cleared. We had a nice place, better than expected, our kitchen was more updated than the pictures. Love having our own small washer and dryer. Nice grills you can use. Would absolutely stay again. Their chicken wings were surprising delicious at the pool bar. Really liked they had small items for purchase, needed Tylenol and didn't want to run out, they had some to purchase at their tiny store. We had a great time staying here! read more

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We stayed at the Fantasy World Resort from 10/4 - 10/8/12 in a two bedroom condo-like unit that had a kitchen, dining space and living room. At first glance, we found it clean but the decor is dated. On the second morning, we noticed a large wet stain on the couch cushion and saw that a vent was leaking onto the couch. A call to maintenance had this addressed the same day. There is a $50 resort fee to stay in addition to the price online. There is also additional charges for clean linens or toiletries and in room cleaning is available for more money. On our last day, we observed bugs on the first floor of the unit. read more

We stayed for the weekend with an RC exchange, and after struggles initially at check-in were able to get into our room. Unfortunately, upon arriving, there were ants on the counter, dirt all over the sinks and floors we decided to make the most of it as we would not be in the room frequently anyway, and headed upstairs up to try to shower Roche ran out from under the towels. Definitely not up to the normal standards you would expect. Upon checking out and explain the situation the. The desk clerk seemed more annoyed than concerned. She did take down a note, but that does not help that we stayed in a dirty room. Additionally, it had the most detailed check out list that I've seen we had to strip our own linens, bag them in a specific way, and remove all trash for threat of a $60 minimum fine. I don't mind doing a little bit of housekeeping before I leave, but it does seem outrageous that the room was dirty upon arrival given so much is done before the guest leave. read more

DO NOT STAY HERE!!!!! REPEAT, DO NOT STAY AT THIS CRAPPY "RESORT". Ok, we are time share owners and the photos online are deceiving for what the conditions are for the condos. Broken screens, damaged doors, outdated furniture, shower with mold, shower with nasty hair from a previous stay, and a king size bed with two twin mattresses pushed together. There were tons of "sketchy" people around who appeared to be there on a government housing vacation. The property had overflowing dumpsters and several police patrols during our week there. The washer/dryer took me back to memories of the good ole days where it takes several cycles to dry your clothes and then they are shrunk. I travel a lot for work and to be honest I would have been happier at a Motel 6....maybe. Thankfully we were at Disney World for most of the week and only came to the "resort" to crash and to lay out at the pool. Find another place to stay or you will be extremely disappointed. read more

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Definitely avoid this place. Go to any number of the nearby resorts. The photos are great, but what they don't show you is this rude punk named Josh that works the front desk and the large semi tractor trailers randomly parked in the parking areas obstructing your view. There are also large construction dumpsters throughout the property for renovations that have been going on over a year. Banging from replacing roofs and now banging from replacing windows and THEY DON'T TELL YOU ABOUT IT. Pools are nice, but the jerk at the front desk is enough to ruin any vacation. Oh, and forget the manager, she hides somewhere in the back and doesn't have the courtesy to come out from hiding, return calls or emails. By the way, don't take the guided tour route---walk around the whole property. They have perfected the "time share" shakedown tour to conveniently show you areas they have spruced up, but the property is mismanaged and as an owner, you will pay for rude service and total mismanagement. read more