The techs were professional and honest. I needed someone to verify mounting job, and they did so…read morequickly.

Did great work at a reasonable price! Scheduling was easy, and they were able to do it a few days…read moreafter asked for a quote.

Milton has been our alarm system guy for quite some time now. He is very knowledgeable about…read moresecurity systems. He has always been able to troubleshoot and fix any issues with our security system. And at a fair price. Would highly recommend him for any security system installation and repair.

After an outside door replacement, we needed to have the sensor replaced. Milton came out and in a…read morelittle over an hour had the job done. He was quite knowledgeable and did a great job. I would highly recommend him for any security system service you may need done!

Rivas Technology Group delivers as promised and more. Ivan immediately responded to our request…read morefor help, came out to our home, and redesigned our poorly implemented attempt at delivering an integrated network, security and smart home system from a prior vendor. RTG implemented their Phase I plan within days. The entire system (network backbone, security system and cameras works precisely as promised with incredible clarity and stability. We will continue working with Rivas TechGroup to implement the next phase of our project. RTG is HIGHLY RECOMMENDED for quality and value and most importantly network expertise. They are absolutely worth what they charge. Did I say that they are incredibly responsive? YES.

I would highly recommend Ivan & Rivas Tech for any of your home IT needs! I am a bit of a tech…read moregeek myself and had spoken to another service before finding and settling on Ivan and his team. The first group I spoke to really didn't understand the scope of work I wanted and didn't understand the quality of the IT components that I wanted to be used! So I was impressed by Ivan's knowledge, speed of reply, and the speed and quality of his work! Ivan was ultra responsive and open to my constant questions and requests for follow-up. If you are talking to several companies - make sure you include Ivan & Rivas TechGroup on your list - they will quickly outpace their competitors.

I highly recommend NW Security and Automation for your home security system. A few of the neighbors…read morein my area had encountered prowlers and my next door neighbor actually had a break in into his garage and his tools were stolen. I had always debated getting alarm but knew it was the right thing to do for my family. I had shopped several different alarm companies and I liked the way that NW Security and Automation treated me and the way they explained different options that were available. I also liked the way they approached my house as a unique install and weren't trying to install a cookie cutter system. They listened to our concerns and came up with excellent ideas for having two large dogs and not tripping the alarm during the day while we are at work. I sleep peacefully every night knowing that my home is protected. We also did the monitored smoke alarms in addition to the standalone smoke alarms I already had in place. My sister and my mother also have alarms through this NW Security and Automation. I was recommended this company by my sister and my mother followed suit.

Have been using NW Security and Automation for a little over 3 years and could not be happier!…read moreFamily / independently owned and very friendly! Love the thought of supporting a local company who employs local, dependable people! Always fast and responsive to any questions I have ever had and very competitive pricing!

When I first had the alarm installed in 2012 when they came to the area, they were great. Great…read morecustomer service, equipment. Since then, they have gone down hill. My last 3 dealings with them have been awful ! And todays experience was ridiculous. I was on the phone to cancel my service for 65 minutes! On hold 2 separate occasions for 60 mins!! The first specialist Chris, answered my call, I told him I wanted to cancel. He said he would have to look at my account and then tossed me back in the hold queue, at apparently the back of the line as I stayed on hold for another 35 minutes when a different specialist answered and took her literally 5 minutes to assist me.

8pm at night. Door to door salesman named "Andy" ignored clearly worded signs on my front door…read moresaying "DO NOT KNOCK OR RING BELL" and decided to ring my doorbell and knock two times each while my newborn was sleeping Opened my door and pointed to the sign and he stormed off and intentionally left my front gate open which would allow my dog to escape. Walked outside to close my gate and he yelled across the street "Good job closing your gate!" I asked him who we was with and he lied and said a pest control company. Terrible unprofessional behavior that paints Vivant in a bad light for hiring broke bums that just got out of a halfway house.

This company is awesome. I believe I spoke with Dave. He helped me with my home security alarm…read moresystem. He was transparent in pricing for service.

From the owner: Mike Lindbo President of ASI got his start in the Custom Electronics industry over 28 years ago in…read morethe Puget Sound area. His focus on providing Great Customer Service, with a Quality product line up, at reasonable prices, has put ASI as the company to call first when planning your Custom Electronics installation.

Fantastic service. Got cameras set up and configured on a difficult 2 story house. Aaron and Brian…read moredid a great job helping to provide advice on configuration, deployment and setup as well as ideas for expansion over the long term. They were also friendly and courteous. The systems works great and provides added security and peace of mind. Would definitely recommend this company to anyone.

I stopped in with a gun, safe question, as I was unable to get it open. I brought the safe down to…read morethe shop and in the pouring rain, one of the workers came out and was able to help us get it unlocked. He went above and beyond as the safe was 300 pounds it didn't charge us for his expertise. We went inside had a couple keys made, and I will highly recommend their customer service to anyone.!!

TLDR; you get what you pay for. If you have demanding network needs and want a well engineered…read moresystem with service to match, I can't recommend Alee and HiTek Telecom enough. I contacted Alee with HiTek Telecom to get a quote on a complete network job for my home. Not only do my spouse that I work from home, but I also do a lot of photography and video that I transfer back-and-forth on my network and into the cloud. I was tired of poor and drop connections with my consumer level Wi-Fi system. In addition, I wanted a local security camera system that I can control without relying on a cloud service. After receiving a quote and agreeing on the scope of work, I scheduled the installation. Alee came out on time on the date scheduled and we walked through the plan of installation and confirmed what all my needs were. Alee and his team worked through the day and completed the install job in an incredibly professional manner. The installation and the cable runs, and all of the final product was exactly as described. After the install, Alee walked me through downloading all of the software that I needed, how to access and navigate the system, how to navigate and operate the security cameras, and ensure that everything was working properly. To be sure, this was a relatively large install for a residential application. I wanted ethernet drops in every room of my house, a new professional grade network cabinet, in-ceiling WIFi network, and a new suite of security cameras. I couldn't have asked for a better end product. I am quite pleased with the attention to detail of the install and making sure everything was perfect, workmanlike, and care was taken in my home. Alee came back out to adjust a couple of things for me after the fact and install an additional camera. Again, he was on time on the scheduled day. The workmanship was just as good and the communication has been stellar throughout. I truly can't recommend HiTek and Alee enough. Top-notch product and top-notch service.

Alee was great! Helped us turn the mess the builder left us for a media cabinet into a clean well…read morerun network rack! He also did a great job installing our security cameras! All for a very reasonable price! Can't say enough good things. See the included before and after photos!

I requested quotes from two different places, the other place never got back to me with an estimate…read moreand were off-putting. This company was professional, and very responsive to any questions I had. They set me up with an amazing system with high quality cameras and a great app that alarms when anyone is within frame for the allotted time. When they set up my cameras they spent time making sure I knew how to use the system, and set up all the features I wanted. I was very impressed. I haven't had any issues, but they encouraged me to feel free to call with any issues or questions.

Communication! Does not follow through or respond to emails. First time OK stuff happens. 2nd time…read moreno excuse

I provided pictures of the panel before the appointment. On the day of the appointment they asked…read morefor pictures of the panel. Suddenly, they did not even show up to look at the site and gave me an estimate for 3600 and recommend to get a new panel. Why did they make me wait a week to tell me what they could have done with one pictures. All I wanted was an extra outlet. I questioned why they can't repurpose outlet and they told me after much debate it was possible. However in order to come out they would have to charge me 350$/hr for a revised estimate. It seem electricians feel embolden by the labor as shortage to blindly charge people high rates.

Brilliant service. Bob stopped to survey the malfunctioning bathroom fixture, look at my unhappy…read morefan switch and broken light over the bathtub. He was so nice and quick. He returned today and installed my pretty new fixture, fixed the switch and the light over the bathtub. I am so thankful for the great help.