Thank you Zach. I have already been contacted by a manager named Beau. He asked for details via…read moreemail. I gave him a detailed account of our experience but never heard back from him. That's when I shared my experience with others. If there is an update to store policy that I am made aware of, I plan to go back to the Hy-Vee I used to love and update my review. On my last trip, I discovered this HyVee in Waverly will only price match one item per transaction. After choosing one item and leaving the others, had to check out at customer service. The assistant manager didn't know how to do it and came up with the wrong price. Left my entire cart and went to Fareway where they happily price matched HyVee. Fareway is now my go to grocery store in Waverly.

If you are looking for a restaurant that serves an early breakfast in Waverly, you should consider…read morethe cafeteria inside the grocery store. You go to the counter, look at the breakfast specials, and then place your order with the person behind the counter. They will hand you a plastic table number, and if you order a drink, you will proceed to the sidebar where the coffee cups or glasses are located. Caribou coffee is the main brand served at this Hyvee. I had the combo of eggs, pancakes, potatoes, and bacon. It comes freshly cooked and delivered to your table. This was my first time ordering breakfast this way at a Hyvee grocery store. The pancakes are actually very good. I found out why I was taken here. It is the only place serving a cooked breakfast before 9 a.m. in this town.

Dont go here for your oil changes!!!! They will mess up your engine horribly!!!! I went in and thry…read morenever put the seal on my oil filter and also forgot but put the oil cap on, and lost it when I ask about it.

Experience was terrible. There was a woman at the self checkout station today around 2:50pm, Older…read moreCaucasian woman with a head of tight curls, who heavily observed myself and my husband while making our purchases. I understand these areas need to be especially monitored but this woman stood right over our checkout and watched only us the entire time. We felt very uncomfortable. We travel for a living and no one has EVER made us feel this way. I hate to have to say this because I love Iowa but I am calling this racism and stereotyping out. I am Mexican, Spanish, & German. My husband is Mexican & Irish. Both of us born in America. Now, We love the Lord so we don't wish bad upon this woman but pray she gets her heart right.

What an awesome find! I'd you're looking for the best variety of healthy hard to find items this…read moreis your place. For such a small footprint the selection is amazing. I found everything I came in for which shocked me. I originally thought I would have to order online. Huge selection of protein powder which included the Garden of Life brand which in my humble opinion is the best protein powder on the market. I was able to pickup Hawaiian spiralina and barley grass powder both hard to find locally. They also had some of the best prices on large bags of nutritional yeast. As for the produce, I thought it was a little pricey but good selection of organically grown items. In found a lot of great healthy snack options in the middle aisles such as kale chips, sea weed sheets and nuts. Their natural personal care products selection had a good variety to choose from as did the supplements section. This store reminded me of Sprouts Farmers Market only with a much smaller produce department. Customer service was awesome. They do have some boxes but best to bring your own bags.

They have everything I need. I'm not from here and usually go to Trader Joe's and Whole Foods where…read moreI live. I love this little store and I'm thankful I found it

People working there are friendly always willing to help and if you call ahead order always ready…read morewhen you get there.

The food market is open to the public and no membership is required. It allows you to purchase…read morerestaurant quality items at good prices. Most of their food items are frozen. My favorites are bagged soups, turnovers, cinnamon rolls and pies. They also have a huge selection of party items such as plates, napkins and cutlery. The staff is generally pleasant and they are well stocked on their items. They have loads more on their website that can be purchased. You can call ahead and they will get it out of the warehouse and have it ready for you. This is also my go to place to buy Pasquales frozen pizza.

A lot of the more "cultured" folks around here (okay, okay, my family - all of whom went away for…read morequite awhile and then came back, and so have had more than just a taste of "big city living") swear by Fareway. I didn't get a chance to shop at Fareway, but I went to Hy-Vee a few times over my last week's stay in Bassett, and I have to admit I was impressed. The Hy-Vee in Charles City is a pleasant mixture of old timey things and new fangled options. Walk in and glance to your right on any weekend morning, and you'll see covered dished filled with traditional breakfast items and tables filled with local "blue hairs" (my mother's term, I swear!) and various sprogs and offspring, all socializing to beat the band. Two steps further, and behind the deli case you may see an Asian guy (I don't know his name, my family didn't either, they just knew he was Asian) who can whip you up a fresh, delectable stir-fry while you wait. You could also get prepared deli foods at this counter, and while I didn't, I suspect the fare might be good. Further on, there is an enormous meat case where we picked up some very good house-made brats. They're sold by the pound, wrapped in greased brown paper, and could be behind the fresh meat case at any Whole Paycheck. Fresh? OMG. Fresh. And while we didn't buy beef, I watched as the butcher unloaded a styrofoam box laden with giant, perfect, sweetly bloody steaks from the Amana Colonies, which I've never seen at any yupscale Grocerie and Expensive Food Emporium anywhere. We're talkin' grass-fed, baby. I was also surprised at the cheese selection. While there were wedges that looked slightly past their prime (the market for Asiago and Parmeggiano Reggiano is still under-developed here), nothing wasn't saleable, and.... whoo. Fresh Maytag Blue! And a random Welsh sharp cheddar that knocked my socks off. A quite big selection. I was impressed. The rest of the store also yielded surprises. I found not just lemon curd but lime curd, soy milk, tahini, and other things I hadn't expected to see in a small town Iowa grocery store. And.... there was SORGHUM! Sorghum syrup is as old-timey Iowa as it gets, and I was afraid that all the gourmet modern options would have crowded its earthy, deep-flavored goodness off the shelves. But no, there it was, right by the pancake syrups. Hooray! Final note: in Iowa, you can get wine and liquor in a special section of the grocery store. We found lots of good beers and plenty of quite decent wines, including a New Zealand Riesling that was superb - and affordable. Whoever manages this Hy-Vee deserves kudos for keeping up-to-date AND keeping what's best of traditional things. That can't be easy. Very highly recommended.

I have not been to very many Hy-Vee stores in my past but this one was very nice for sure! A very…read morenice variety of groceries to pick from, many of the brands though I was not familiar with since a considerable amount of what they have are items based on the region but there is still plenty of the old standards that you do know like Doritos corn chips and the like. They had a great bakery set up at this store location too so definitely worth going to for sure. we had to go here from New Hampton because there is no grocery store in that town that is open on a Sunday so this is by far the next best option.

very friendly owner how's the best kind of food in the world has the best bread cheap price and…read morelots of stuff

Family owned local grocery store. Not only so they have imported seasonings, chocolates etc. but…read morethey are also bakery/ butcher shop! They sell fresh veal, which is unbelievably tender and juicy. The have all different kinds of cuts. Also, daily freshly baked bread, rolls and lepinje(pita bread) . If you love a fresh bread roll, stop by! One thing that I am a huge fan of is their freezer section. Mamy different types of cheeses, smoked meats and cold cuts. Anything you can imagine for an excellent charcuterie board! Pastrma and sudzuk ! Yum! Did I mention that their pricing is super reasonable?? What can I say besides, GO HERE! :)

Horrible quality control. I do curbside and they forgot eggs and my bag of lemons was completely…read moremoldy and mushy. Gross. I got a bag Saturday and the lemons were perfect. These must of been the picked over ones. Why pick it if they're bad?

Terrible customer service by the general manager who just hung up on me…read more Had to reorder as they canceled it due to suspicious activity. NOT CANCELLED BY MY CARD. They are short-handed. No more $300-500 business from me. Zero stars. She needs to retake a PR class.

Aleays delighted with the assortment and quality, very…read morefriendly staff, clean accomodations, a very nice meat market.

Excellent, friendly service and a fantastic selection of high quality meats. Always enjoy visiting…read morewhen in the area. Suggestion the flat iron steaks for the grill.....tender and delicious.