Awesome Dr and staff he actually listens to you and you never feel ignored or blown offread more

De Arroyo has been taking care of my parents for years and they recommended him to us…read more He and his staff are very attentive and thorough. They answer all your questions and recommend appropriate treatment as needed. I highly recommend him and his office!

She's not there anymore. I really wish I could find her. Haven't found a good doctor since she left.read more

Dr. Susan Nasser is an amazing physician, who cares deeply about her patients. Our family is so…read moregrateful for her awesome bedside manner & her medical expertise!

Dr. Smith and Heather are not only concerned about your health, they are concerned with all the…read morefacets that make up good health - such as what your diet consists of, your family dynamic, how much sleep you're getting, etc. Even though the Antelope Valley has surged in population in the almost 30 years that my family and I have lived here, Dr. Smith's office treats you as if they have been your friends/neighbors your whole life. They will spend time with you. To me, it feels like a small-town atmosphere where they actually know you as a person instead of as just another patient.

I have been going to Dr. Smiths office for at least 20 years. I don't think there will ever be a…read moredoctors office that can come close to their practice. I loved that fact that when I was sick I could go in that day and get help. Both Dr. Smith and Heather would listen to whatever was bothering me. They knew me and what my issues were. I was referred to the proper place to get maximum help. They were unlike any other place in the Antelope Valley, more like an old time doctor who made house calls, A doctor who was concerned about my health. They were part of my family and very much part of my health. I will miss my doctor and NP. I am unsure where to go or who would care about my health or take time to know me. Best Doctor's office ever!

Dr de Leon was great she did my hysterectomy and make sure it was safe. Didn't send me home right…read moreaway. Stayed in the hospital for five days. dr. Dallas two very good doctor listens to you. I recommend this place.

Urology dept. Rude receptionist. Hard to get appointments, not enough doctors there at any one…read moretime. Staff not properly trained. Communication is poor.

I have been going to this medical office for over 10 years. This was a great medical office that…read morecared and took patients care seriously. The staff are rude, are hard to get ahold of on the phone, you never get a call back when message is left both voice and text. I've been trying to get medication refill scripts sent over to CVS, CVS has messaged me manny times because they are not getting communication from the medical office. It is awful to see a great family practice go from caring for patients to a profit focus office. They need to go back to basics of medical care.

I arrived about 5-10 minutes early but the office staff were very attentive to my needs As a new…read morepatient...I was concerned that I'd be viewed as an outsider. I brought lots of written examples of past care and the transition of status from retired military to Medicare was handled seamlessly. So far, I really like these people.

Outstanding Dr. I have never been to a doctor that I spent so much time reviewing your health…read morehistory he's amazing.

The new receptionist printed me out someone else's lab results and when I called to have them ready…read moreto pick up today and when I get there they same girl that printed the wrong ones for me said she can't even find them in my file to print them out. Irritated I drove all the way over here after work to now have to drive back again tomorrow

The WORST customer service I keep being put on hold for 20-30 minutes then I get hung up on, I have…read moreto keep calling 5-6 sometimes more just to go through the same process all over again. It doesn't make any sense! Also takes FOREVER to get refills on my medicine, I have to keep calling to get it refilled. This has to change

Staff take too long to answer calls. One is put on hold. The longest hold time was approximately 30…read moreminutes. Finally got through a staff member and was purposely hung up on. All I wanted to do was cancel my upcoming appointment. The Lancaster staff is the worst. Not professional in my opinion. Isn't Dr. Hernandez aware of his employees and how they handle phone calls? This is ridiculous!I would recommend them to my worst enemy!

Dr Buffman is my husbands Doctor, b4 him you couldn't pay my…read morehusband to go to the Doctor, Sense his first visit my husband enjoys his visits. Where as b4 he didn't go to the doctor as often. This doctor was recommended and now my husband recommends anyone to try him out you will not be disappointed. Dr Buffman truly cares for his patients, and he listen. Great Doctors are hard to find!

I scheduled an appointment at the First Valley Medical Group 44725 Tenth St W office in Lancaster,…read moreI tried to contact the office several times. I was put on hold but nobody ever answered. When I arrived I was told that the PA I had the appointment with no longer worked there. When I asked the receptionist why I was never told that my physician did not work there anymore she replied "I am the only one here". I wasted an hour of driving for nothing. The place is a dump and a joke.

Thank You Dr. Hari for your "Excellent Serivce and Advice" over the past several years for me and…read moremy wife Jan. Your Office and Staff is what a "Family Medical Office" should be! All The Best to you, your lovely wife Dr. Chhaya and Family! Chris and Jan Oiestad Acton, CA

The absolute best! I have had the pleasure of being a patient of Dr. Hari for over 30+ years. I…read moretrust him with my well being. He is thoughtful, kind and easy to talk to. I will truly miss him when he retires and I know that I will never find another provider with his empathy and compassion to great care. Well done Dr. Hari you will be missed!!!!!!!

I feel blessed to have Dr. Kling as my primary doctor since about 2006. He's an exceptional doctor!…read moreCaring, with a great compassionate, caring additude, great listener and very thorough with his medical evaluations. His staff is caring and very professional. May God keep Dr. Kling practicing medicine for many more years. Its extreamly difficult these days to find a doctor like Dr. Kling.

Unfortunately, my families experience with Dr. Kling was disappointing. It quickly became clear…read morethat he lacked a strong understanding of prescriptions and proper medication management. We had to clarify multiple times about my families prescription, which left us feeling uneasy and not well cared for. In addition, their bedside manner was poor. Communication felt dismissive, with little effort to listen or explain things in a respectful way. As the patient, we expect clarity and empathy--neither of which was received by our visit. I hope Dr. Kling takes this as constructive feedback and invests in improving both their clinical knowledge and patient communication. Until then, I would recommend looking elsewhere for more attentive and competent care.