If I can give 0 stars I would every time I call they NEVER answer and their phone automatically…read morehangs up after the 1st ring. I'm not one to be negative or give negative reviews but this place is absolutely ridiculous

They were assigned as my primary through medi-cal and I've never once seen the doctor or been there…read morebecause they have never once answered the phone! So impossible to even make an appointment

Dr.Kelly Okray is amazing she listen she cares I had and amazing experience the care quality is…read moreamazing she asked me everything regarding my health I was having a hard time finding a Primary care Provider I'm so thankful I found Dr. Okray. The Office experience was very nice the office super clean and very quiete the wait is not long. 100% recommend this clinic!!

From the owner: We are a Primary Care office with providers who specialize in adults and children. We also offer…read moreDepartment of Transportation (DOT) physicals, school physicals, and coming soon immigration exams. We have WALK-IN appointments available. Our team of highly skilled and experienced healthcare professionals is dedicated to providing personalized care to each and every patient. Dr. Khandadash, the clinic owner and our Pediatrician, has decades of experience in caring for children. Dr. Babaie is our Internal Medicine physician and she specializes in the care of adults, from healthy to the most complicated patients. Dr. Gregory Jenkins is a well-known family physician who has cared for patients for over 40 years. We have two amazing Physician Associates who care for our patients--Mr. Ramon Medina and Mrs. Kelly Okray. Both have extensive experience in primary care and have a large following of dedicated patients.

If I could give zero stars I would. I've been going here two weeks and I'm that very very very…read morelittle time they have messed up numerous times. They literally called me the other day and read the wrong labs to me causing me to think something was seriously wrong only to call back later and say they never received my labs with zero accountability and completely dismissed me and that's just the Cherry on top. If you have any and I mean any other options I strongly recommend going anywhere else, like literally anywhere else

Terrible service. They make you wait until they're done with their conversation to check you in,…read morerush you through the whole processes, the doctor talking to me sometimes while she's half way out the door. I really don't care for this doctor's office.

Absolutely horrible experience I was there for an…read moreoutpatient surgery which took minutes. For some unknown reason I was intubated and they were so reckless, I left with fat and split lips, as if I was punched in the mouth With one notable exception the nurses were terrible they were unable to find a vein for the IV, but kept trying 4 times, until I told them to get someone else that finally got the IV started While in recovery, I was feeling poorly and asked for some juice or something to eat, the nurse told me I would be released soon and can eat at home. I told her I'm a diabetic and have been fasting for more than 12 hours she then says I don't think we have anything but I'll go check , just before surgery I saw them roll a full cart of food and drinks past my stall, that nurse mentioned they are restocking the food for surgery patients, so I know they had plenty of things to eat and drink, after awhile the nurse came back with just a sandwich and nothing else no juice or anything to drink. It's as if they don't care about their patients Additionally upon arrival I parked and followed signs through a building and down a long hallway to get to a door, which on the other side had someone sitting there saying I can't come in this way. So even though it was difficult for me to walk, she made me go back the way I came drive my car to another entrance and enter the building that way. The management thinks that's an acceptable solution. Rather than having signs asking patients to use another entry, they kept the signs up directing patients to essentially a dead end. No regard to patients with poor mobility.

Well this place is a small clinic. Reminds me of my Dr. Office as a child. I've had great luck with…read morethis clinic. Nurse Practitioner is great . I understand that it's not a mainstream clinic but my medical issues have been properly addressed. I give them a 5 because they have always been up front with me. If I needed to wait I knew before hand. They answer the phone and follow up. The staff is trained and helpful.

I just switched to Heritage from Kaiser. I got my first physical with Dr. Woodcock. The doctor and…read morethe Heritage staff were great. I highly recommend. The care I received was amazing!

STOP BEFORE YOU GO DOWN THE RABBIT HOLE !! Great doctors but the incompetent rude staff is the…read moreissue. When you call about your prescription your information is taken and if you do not follow up, nothing happens, your PRESCRIPTION dies right there. Days later When you call back regarding your PRESCRIPTION mysteriously you are told there's no record of you ever calling. Then the games start, "well did you get the name of the person that you spoke with, the date and time of your call"? SAY WHAT??? SERIOUSLY ??? My apologies, I did not know I had to go to this extent to have a PRESCRIPTION refilled!!!! Micromanaging your operation to get my prescriptions is not something I'm used to. This seems to be a trend lately. Unless you call days sometimes weeks ahead of time to let them know your prescription needs to be refilled it simply goes unanswered. You have to micromanage; calling the doctor, calling back a day later confirming they received your phone call the previous day (often several times) and actually calling the pharmacist to confirm that they received the information from the doctor, then the allotted time required for your pharmacist to fill the prescription. All this just to get a prescription filled by HDMG it's ridiculous. All of this has to be completed BEFORE, your PRESCRIPTION runs out. Now when the system breaks down and believe me it will, as the employees are inconsistent informing the doctor about your refill. You have to go through this process all over again. It's truly sad this level of medical care has depreciated to refill one PRESCRIPTION!!!!! There is always some excuse why the HDMG PRESCRIPTION refill process did not happen. Over and over and over month after month it keeps getting worse!!!!! I've been with the same doctor for many many years and wIth the switch to HDMG is where and when all the problems started. Over the past few years the selected few great employees who truly helped patients from the support staff have left! When my doctors leave I'm leaving this place faster then Johnny left Amber. No need to continue to be dumped on by this place!!!!!

Dr. Satey takes care my baby really good in terms of any kind of concerns or suggestion he will…read moregive you lot of recommendations. He's a good listener , professional and knowledgeable. Me and my husband trust him very much. Highly recommended his team!

I hate to do this yelp review, because Dr. Satey is always amazing!! But after calling this morning…read moreand speaking to Jennifer, it just had to be done. After receiving a message from his nurse Stephanie yesterday evening, who is also great, to call her back in regards to an x ray my son had. I call back and speak with Jennifer this morning and explained I was returning a call from Stephanie in regards to the x ray on my son's toe which is still really swollen and has had no change since the visit. She states that "all the call is in regards to is no fracture or anything going on" I continued to ask questions as what should we do in the meantime, since the swelling has not gone down. And I dont think Jennifer is a dr, but she states "well the providers always say to ice it and elevate." I explained I can't take guesses, But she insisted and advised again this is what the providers advise their patients. I can't think every kids situations is the same so for her to tell me that without no reassurance from Dr Satey or even letting me speak with Stephanie just blows my mind. Speaking with staff like this makes you not want to call back but both my kids love Dr Satey. I understand she may answer calls all day but to to try to get some answers as whatever is going on with my sons toe is a concern for me. And the swelling may go down if thats all it is. And if it doesn't then we have to go back in and see Dr Satey again then thats fine. But The way the call was handled was unprofessional and unacceptable today.

Very clean and professional place to get urgent care. The staff is friendly, never a long wait…read moretime. The doctor that saw me was very nice and listened well to my symptoms. I would recommend this place to anyone seeking urgent care or to see a doctor in between visit with Primary Physician.

This place was very unprofessional. The receptionist was telling the patients that they couldn't…read morefind their insurance in the system and had to pay cash, including myself. They use zelle for payment which I found odd. I believe they were lying to the patients in order to get cash payment for whatever reasons. The doctor did not appear to know what she was doing when it came to the care of my son. She did not use the proper equipment or medical processes for what I came in for. I would recommend going to a different urgent care if possible because this office was is very sketchy. They had me write down My husband's social on a sticky note and other sensitive info. I was shocked at their unprofessionalism and tactics. I hope they were not fraudulent towards the patients

My nephew was taken here today and the dr was super rude. He didn't take my concerns serious and…read morekept repeating the same things. He was talking to us like we were stupid and didn't understand what he was saying. DO NOT TAKE YOUR KID HERE. He is super aggressive and seems money hungry. If you care for you child's wellbeing don't come here. He's suppose to be a pediatrician but has no bed side manner.

I find that both Dr.Khamis, his daughter and auxiliary staff are all professional, kind and good…read morewith kids. They are always accommodating and my child has received excellent care here.

Dr K Kumar is the best Dr I've ever had. Advanced Imaging told me I had cancer he told me I do not…read morehave cancer there is no cancer I took another test and just as he said I have no cancer he's the smartest Dr I know he knows exactly what he's talking about he's very nice to the patient very understanding. I wouldn't give him up for the world

This "doctor" and his staff are the worst I have ever encountered in my almost 60 years of life…read more Lets start with the office staff, impossible to even get through to the office over the phone, phone service would not work for several hours on random days, would get hung up on by office staff after being on hold for over 20 minutes. Would be promised a call back which was never received. There is no option to leave a voicemail message. Had to work harder than ever to get them to complete my disability paperwork which my livelihood (mortgage, bills, food) depended on. Was then charged money to complete this paperwork which I've never heard of in my life at any other medical office. Now, lets move on to review the doctor. Doctor prescribed me expensive medications which turns out I did not even need. After receiving a free trial of this expensive medication and telling them I could no longer afford, the staff suggested my caregiver use HER insurance to get it for me, how shady is that?? I started receiving ointments and medications via mail which I never signed up for either. For some reason even though Kumar was the doctor I would see, my disability paperwork was completed by a Dr. Martinez which I've never even met, why is this? Does Kumar even have a license to practice anymore? After suffering through all this I google to find out he has done very many shady things, so I would not be surprised if he was no longer allowed to practice and I really don't think he should be. Avoid this doctor at all costs.

The doctor, Gonzolo Martinez is very thorough and actually talks to you and you get to ask…read morequestions. It takes a while even when you have an appointment and I believe that's due to the fact he does make his patients feel heard.

Dr. Martinez and Joshua Medical Group are the best in the area. He listens and takes the time…read moreneeded with each patient. There is no rushing you out of the office or not answering all your questions. The office staff is great. If needed he is willing to do Telehealth the same day if necessary.