Lexi 5 Stars!!! She was so friendly. Highly recommend ! She was so professional and so fast!!?read more

Very friendly and fast. I was in and out in a snap. Very cute items in their up front boutique, but…read moreonly in a size small. I am sad that I didn't get to take advantage.

Stephanie did an amazing job. She was kind, reassuring and educating throughout the service to…read moremaximize comfort throughout the whole thing. The location is clean, comfortable and private.

Very impressed with Wild Kitty! The services I received were done very thoroughly and…read moreprofessionally. The pricing is very reasonable too! I'll definitely be coming back here! I also really liked the clothing and products they had for sale. Those too were reasonably priced and included a lot of unique items.

Kendelle Koch she is amazing...she is patient and fun to chat with during your servicesread more

If you are looking for someone who cares, enjoys your company and truly is the best…read moreaesthetician...please come see Zoe! I have been seeing her now a little over a year I think and I am so incredibly thankful for her. Thank you Zoe for sharing who you are and allowing me update my life to you in the short amount of time that we see each other. You are such ray of positivity! The business would not be as incredible if they did not have you. Thank you for taking care of my skin and helping me to feel like my best self! You truly are one of a kind

I got a Brazilian and it was wonderful!!! The salon is very clean very cozy very welcoming. They do…read moresugar and hard wax. I opted for the hard wax and it was amazing. Highly recommend.

I had an underarm, lower leg, and stomach strip sugaring session with Josie. She was extremely…read morehelpful, skilled, and friendly. She let me know what she'd be doing each step and consistently checked in with me to ask if I needed a break or was in pain. Now, I've been going for months and the process hardly hurts at all, especially thanks to Josie's technique and application of sugar! Highly recommend Josie and the other staff at Grotto Wax!

I'm not a huge waxer but this place is great! The prices are reasonable the staff is friendly and…read morethe space is really clean. I usually see Molly and she's fantastic! My eyebrows look so good, have a good shape but are still natural looking. It's taken me a long time to find a place that doesn't try to make my eyebrows too thin or over fill them with powder. This last time I also purchased a body scrub they sell which feels and smells so good! Definitely worth checking out!

I truly cannot say enough good things about this location. I have only been several times but each…read moretime was just as pleasant as the last. My eyebrows have never looked so good and my confidence level has improved vastly thanks to Emma! Her room is always so clean and she really takes her time and care to make sure I always leave happy. I also would like to point out that the front desk staff truly has an equal hand at making the experience pleasant. I definitely recommend going here!

It's been a very long time since I set time aside for self care. I was so lucky to have Yareli and…read moremy only disappointment is that I live out of state and can't be a regular. Ashley at the front was so understanding and helpful. It was a great experience. Thank you !!

Lauryn was amazing! She's so sweet and makes you feel super comfortable! This was my first wax ever…read moreand The European wax was fantastic, and she gave me some great product recommendations and tips afterward. Definitely recommend going here especially to book with Lauryn !!

Jena was able to squeeze me in last minute before vacation which I really appreciate it. It was my…read morefirst time getting waxed & she made me feel so comfortable. I hope to see her more for future services.

Jen is an absolute Rockstar. I see her for my eyebrows regularly, and for a Brazilian every…read moresummer. She's fast, and thorough. She is also a complete joy to be around and I always love our chats. Jen provides quality services with high quality products, I'll never go anywhere else to get waxed!

Lara has been doing my lashes for years. I recently had a lash lift and tint as well as an eyebrow…read morelamination and she was great. highly recommend.

Lara is awesome! I am hooked on these lashes! I have gotten so many compliments already.read more

I have been getting waxed by Robyn for 2-3 years now and each experience is amazing. The wax she…read moreuses makes the process pretty painless (as painless as a Brazilian can be). Robyn is so friendly, professional, easy to talk to and always makes me feel so comfortable. She's also so detail oriented and will spend extra time to make sure your wax is really done right. I'm so glad I found her! I won't go to anyone else.

Highly highly highly recommend! Not only does she do a wonderful job but I always feel very…read morecomfortable. Quick and easy!

I visited EWC for the first time on 03/21/26. My esthetician…read morewas great ( unfortunately I don't remember her name).The problem was when I checked out.The receptionist asked if I wanted to leave a tip for my esthetician to which I asked her to add "20 %." She gave me my total and while it seemed high I figured it was because I purchased the products that my esthetician recommended. Upon getting home I took a better look at my receipt and realized the receptionist charged me $20 instead of 20%.I had gone with a friend so I let her know what happened & she mentioned she was also charged $20 instead of 20%.Being that I heard multiple customers ask her to add a 20% tip while I awaited my service I decided to call the following Monday to let the manager know what happened to me and at least one other customer.I spoke to the front desk who said the manager wasn't available but would give me a call the following day.It has now been a week from my service and I never heard back from any staff member. As much as I liked my esthetician I am very disappointed in the lack of professionalism from the administrative staff.

Edited review on 10/5: The manager called and setup a consult to see if they could fix the problem…read more The lady who did end up fixing a bit of my brows so I am happy with that. Thank you! Tech named Wubanchi was not experienced in waxing. Did not know how to apply wax to skin, wax was too hot even after I mentioned it. Did not make me feel comfortable coming into appointment locked the door as I went in the room. After consultation on how I wanted my eyebrows waxed I stated only a clean up do not touch shape. Tech went ahead and started applying wax. She started with the mid section of the brows and applied wax from the top of the forehead down toward the bridge of my nose. She then did the top of my eyebrows and would apply a very long strip of wax and rip it off which is not how most techs apply the wax in sections and knowing how and in what direction to rip off the wax. This tech did not know in what direction to rip off wax. Oh and she also got wax on the rest of my eyebrows that she was trying not to remove so I have holes in my eyebrows too. The shape of my eyebrows was severely touched and I now have very very thing shapeless eyebrows that are not even the same shape. They do not match they look like thin lines and is not at all what I told her to do with my eyebrows. I was extremely disappointed with this tech given that this is a European Wax center how is supposed to hire knowledgeable technicians. I will now have to show up to my job which is customer facing by the way and have to look like a total weirdo with my eyebrows after this service. I have written a very negative review in Google and also left no tip to this tech because I felt incredibly deceived with this service I received. I have been a loyal customer to European wax center for over a year now and even went ahead and bought a wax pass because I thought the service was good. Very very disappointed with my experience yesterday.