I have been a customer of Farison for over 15 years. I requested that Farison not treat my yard with pre-emergent as I was planting grass seed in late spring. My request was in their files but the pre-emergent treatment was done. I called and was told I did not have to pay for the treatment and that I was planting late for seed to develop. While that was true I was told by a reputable seed distributer that it was a viable option. I was not going to pay for a treatment I did not want so that did not address the issue of the time, effort, and expense expended on the spot seeding already done. I requested that they spot seed for me in the fall. They said they could not do that. As a loyal customer, my request was that they repair damage done. They could have done that but would not do that. Misplaced loyalty on my part. read more

Farison Lawn Care has done a great job for us. Never had an issue with anything. Nice folks as well. Our lawn looks really good!

Started lawn care with Farison and I requested them to come back out because of the crabgrass shown in the picture. Someone from Farison called and began trying to teach me about all the other types of weed grasses it could possibly be and basically make excuses that it is not treated except with pre-emergent in the spring. Why would I or anyone else hire them to treat a yard and pay $55 a pop to keep it looking like crap?!?!?!? Ridiculous. read more

Farison Lawn Care - Crabgrass - Lawn Services Near Me - Louisville, Kentucky

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Farison does a great job and makes our yard look great! We've referred them to all our neighbors. read more

After a disappointing year (again) with my yard and former lawn service provider, I called Farison. I noticed their signs in the yards of neighbors and each of their lawns is nice. We have SO many trees and shade. I'm beginning to look like "that neighbor". Plus we have dogs and when no grass grows, the rain makes mud and all of it gets tracked into my house. I despise mud and weeds. I've only had 2 treatments with Farison and it's late in the game to know how my yard may improve this spring, but I'm hopeful because of the customer experience thus far. After going online to view their website, I submitted a request for a quote. I got a quick phone call back. The owner knew my area and based on square footage, gave me a quote. Even better, the treatment happened within the week. Along with a sign stuck in the grass, my invoice was on the front door with an explanation of the services and lawn care tips for the season. Unlike my former service, you can pay by the treatment. This is so much nicer than upfront payment for the year, and the price is similar. Coughing up a few hundred during Christmas is not ideal. Because I'm worried about my yard and want to understand better how to take care of and improve what I have, I've dialed Farison a couple of times with questions. They were quick to answer and when the warm weather returns, I am going to be calling on them again for advice. In addition to annual lawn treatments, this company provides seeding and other services. read more

Farison Lawn Care - Newsletter of advice comes with each service - Lawn Services Near Me - Louisville, Kentucky

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I've been using Farison for some years now and have had nothing but success. They took over a lawn that was not in the best shape and definitely improved it and have maintained it. We don't have issues with billing, communication and or service. So that get's 3 stars. The remaining 2 stars come from what is above and beyond. The technicians have been friendly and professional. The products appear to work very well. I would recommend this company. read more

Long time customer had poor experience in dealing with billing system. Customer Service less than professional

They just showed up without notification, so no chance to clear grandkids toys off lawn. Also, sprayed 900 sq. ft. of freshly laid sod, which isn't supposed to have any chemicals for at least 4 weeks. They told me it was my fault I didn't tell them I had fresh sod, even though they don't tell you when they're going to spray! Very argumentative and not reasonable at all. Last time these jokers touch my lawn. read more

Tony does an excellent job with our lawn. He is thorough and very skilled at his craft. He also brings our dogs treats.

My yard had more weeds & looked worse after they started treating. I was very disappointed with the care of my lawn.

Family owned business with history in the region. Thats important. very nice and easy to talk with. cheaper then all the rest. Very open to discuss issues with lawn and weeds. collaborative in creating a plan of action on service. Would not waste time and money on my lawn in back. was realistic it what they could provide. Thank you Scott! read more

It's all a scam. They show up on the wrong days, at the wrong time (if they show up at all) and the weeds get worse. No matter how many applications they use, they have explain you need to keep being patient for it to work or they explain, "Oh! Those types of weeds don't get addressed in this treatment, you need another treatment for that." After getting roped into nearly $1000 with them, we're done. And, no doubt, they will have some dishonest explanation or deflection for this review, but I have the emails (and photos) proving all of my claims above. Feel free to contact me directly if you doubt it. I'll find someone different for this year. read more

I used them for two years in my home in Louisville. We spent most of our summers at the lake house so I would only come home to "check on things." I'd notice signs in my yard occasionally when I thought they were coming but then when I called to get a schedule I was told by a relatively rude person on the phone that if I would just paid my bills" the service wouldn't be so sporadic. I understand this person was probably just having a bad day. But it immediately cost them my business. Ps hanging a bill on a home where the family is at the lake.. probably not the greatest idea. read more

They don't care wether or not their service actually treats your yard. So many weeds still and their customer service was beyond rude. Subscription is automatically renewed and I did not see. However that's fine, but the biggest thing is not one person apologized to me for the service that I received that didn't work. They were just ill-mannered and inconsiderate. read more

I don't know anything about lawns but they seem very knowledgeable and their prices are reasonable, including a discount if you pay up front at the beginning of each year. The one star complaints and reviews are totally bogus. They are complaining about things that can't be killed by product. Google it yourself if you don't believe Farison, that's what I did and now I just trust what they have to say. I don't have to do my own research anymore, which is great, because honestly I have no interest in learning about things which I'd rather leave to the experts. Regarding the auto billing, they send you a giant bill on a full sheet of paper at the beginning of each year exhaustively listing all of the options. If you wanted to cancel it, it's easy. I get the bill and I mail in the check for the full annual amount. It's not that hard. read more

I chose one star because I HAD to choose at least one in order to provide the following review... Unbelievable. I just got off the phone with Scott. I was called "asinine" and told that I just don't understand their policy on continuing the service season after season without authorization. This business doesn't know the meaning of customer service, and I still can't believe how rude Scott was during our call. I was actually scolded for not reading "every piece of paper that he sends me or leaves on my door." And, then I was told about the 8000 customers that he has, and that if he just relied on people renewing their subscription every year that he would lose half of his business. So, the onus is on the customer to notify Farison that their service is no longer required. This company will NEVER have my business again, so best of luck to the remaining 7999 customers that have to deal with this company and at least one incredibly rude representative. read more

We started using Farison about a year ago after we had resodded our front yard on the recommendation of our landscaper. We are the only ones on our street with a lush green weed free lawn. They are very reasonable and when I've had a question they are always prompt to respond. Noah is our usually technician. He is thorough and very professional and also answers my endless questions. Shout out to Noah! I would highly recommend Farison. read more

I have never been so disappointed in a company. I gave them a chance to fertilize my lawn and keep the weeds down. I had used a larger company but wanted to help smaller own companies. I saw their truck in my subdivision and called them. My yard has never been damaged so bad. They tell you they will come back and retreat if you see something that concerns you. They lied! I called them back after a few of their jobs and they gave me reasons why I was seeing things and I asked them to keep their word and they told me it was nothing wrong. I'm looking at mushrooms and other things in my yard . In 15 years I never had that problem and all of a sudden I do. This is a small establishment with an even smaller mentality on customer service! read more

Just spoke to Taylor O'Daniel on the phone as our card had expired and I wanted to update the card on file for auto pay. She was awesome. So pleasant and appreciative that I reached out to them first. We are very pleased with Farison so far. Not only do we see a difference in our lawn after only 2 treatments but their service and responsiveness is excellent as well. read more

We've used Farison now for over a year and have been pleased with the outcome! We have a new build and had new sod. They've kept us weed free and our yard is plush and green! We will continue to use for years to come read more

Used the service from Farison Lawn Care once last year. They came in early Spring, and then we waited till late summer without hearing from them or anyone showed up for the second yard application, although we paid for the whole year service. When we called we got various excuses about Covid-19--we knew yard application can be done without face-to-face interaction. If a business can't meet the needs of its customers, customers can move on. read more

Thanks for clarifying that your product doesn't work. I bought a bag of Scott's Weed and Feed and the yard is looking great again. All the weeds are gone. Crazy that they can do it, but y'all can't. Anyway, hope y'all enjoy the $60 I paid you for nothing. read more

Had to call each time to see when the application would be applied. After the first app, I still had a weed problem so I called and was promised a reapplication. Instead, I got the second application and an invoice. In mid July I called to cancel since I had not received an application for almost 3 months. Sent a letter to the owners outlining my disappointment with their services and never received a response. Disappointing experience. read more

We just recently started using Farison, after asking for recommendations on Facebook. LOVE their work! Scott is SO prompt to return phone calls, texts, and emails. Service is completed, on time and as scheduled. Prices are reasonable and work is great. Highly recommend! read more

Poor service and too busy to focus on smaller customers. I originally reached out to Farison, based on reviews, in mid-July of 18. My reasoning as I explained to their group was to jump start the overhaul of my thin, sad, weed infested lawn. I asked about fall seeding, etc. and was told it wouldn't be a problem. I was also told someone would talk with me about my lawn specifically and what it needed, so I signed up for the program. I received one treatment, paid promptly, and they disappeared. After waiting for 11 weeks for a second treatment and hearing nothing I reached out via email. Just so coincidentally they were on there way to do there treatment any time now. Today or the next couple of days. I was also told it was too late to receive the more intensive fall services this year but they'd be glad to put me on the list for all 2019. Yeah no thanks. Invest in a scheduling program and communicate with your customers. read more

Have been with Farison for many years. They are great people, always willing to listen to problems and trying to trouble shoot.