Farm Bureau-Shelby County

(6 reviews)

Ms.Deedra is literally the BEST!!! She took her time and made sure me & my mom was covered &…read moreconfident within the policy !!! She has GREAT communication skills, and her patience was through the roof!!! I highly recommend her!!! :)

Arther Wells State Farm Insurance Agency is top notch! Especially Mrs. D. Billings, as she is…read moresuperb in delivering the best customer service. She has handled my car and life insurance needs. So, if you're looking for honesty, pleasantry, AND good rates, then this is the agent for you.

Keltner Insurance

Rich is one of the best in business. He was able to get an insurance quote in a matter of minutes,…read morewhile on the phone. If you or anyone needs insurance, go to Rich, you won't be disappointed.

Rich has been my agent for many years now and has consistently been able to get us the best rate on…read moreour homeowner's policy.

iCover Insurance

1.0

Upon speaking with the owner of this business, I was treated dismissively, despite offering to…read moreprovide an extensive amount of business. When they called security after I was unable to even express the business interest and cooperation we could have, I had to leave for my own safety, someone who is vulnerable to violence. I checked online to see if their business was accredited through the Better Business Bureau and discovered that they have ZERO accreditation. Avoid this "business" at all cost!!!!

From the owner: iCover Insurance gets you the best auto rates! Call today 901-730-0805 for your free quote. Full…read morecoverage, Liability, non-owners, SR-22. Life, Accident, disability and many more.

Allstate Insurance: Joshua Roman

Great experience working with Josh Roman! Easy to communicate, very competitive quotes and the best…read moreof all - he does not need to be "baby sited" like many other agents. We were closing on a property right before a long weekend, and Josh took time to call us back after hours from his home in order to finalize the policy on time. If I could give an extra star just for that, I would!

From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As a fan of Memphis, I support the Tigers, Grizzlies, St. Jude, LeBonheur, and everything Memphis. We have lived in Bartlett, Collierville, Germantown and even Southaven, MS, but now live in Lakeland. I look forward to meeting you.

Steve Womack - State Farm Insurance Agent

3.8

(21 reviews)

They quoted me an excellent price for car and home. I paid them. They told me to cancel homeowners…read more I did. They denied coverage (i assume because my roof is older, but was never told why). They increased my auto payment $86. Stay far away.

Steve Womack's team & Wendy Williams are incredible! I started using them about 5 years ago when I…read moremoved to Memphis for work... Over time I got married, replaced vehicles, and bought a house with my husband. State Farm's rates were very competitive with other options we looked into, and provide an amazing value when bundling! Not only that but you won't find a team better than this one in Memphis! Last weekend our brand new car was broken into... we had 2 windows busted out and the back seat damaged. The frustration that comes with being the victim of a robbery/break-in is beyond words. We worked so hard to buy a new vehicle just to have someone selfishly destroy it for little to no gain for them. The morning after it happened, I seriously felt NO sense of security. Calling State Farm (specifically talking to Wendy) was the BEST thing that happened to us all week. She took care of the claim immediately without me lifting a finger, and TRULY CARED about us. Not only that but she went above and beyond by doing research for me even after the filing the claim. My wallet was stolen in the incident, and that meant no drivers license to get a rental car. Wendy was able to get me approved for Uber reimbursement while the car is being repaired (which I didn't even ask for but she found that as a solution anyway)! Seriously so thankful for Wendy, Steve Womack's team, and State Farm! I will refer friends and family to this group for years to come. Stay happy & safe, Memphis!

Navy Federal Credit Union

3.1

(18 reviews)

I went to the New Cordova Branch atm to deposit money, only for the atm to take my money, not…read moreprovide a receipt, and did not credit my account, only to be told by the branch I will just have to wait and they will see if they can find it. At least 10 other people came in with similar complaints and they refused to put a sign on the atm, letting people know of this issue. These seems like a scam and they are just taking people money with no regard or planning to return it!!!

Great bank: I'll get checking savings, CD and credit cards with them. I'm even thinking about…read morestarting an investment account. Great app uses Zelly a lot.

Kellett Insurance Agency

Best insurance company ever. Staff was friendly and courteous. Answered all my questions in a…read moreprofessional manner. Could find no better deal with other insurance companies.

From the owner: Since 1995, #kellettinsuranceagency has been steering drivers in the right direction for…read more #memphiscarinsurance. We have over 30 years of combined experience in the industry. Being your local, independent insurance agent, we strive to build relationships with our clients as neighbors. We specialize in offering the best service to the Midsouth when it comes to #autoinsurance in #memphis, TN. we also offer Non owner, Liability, and SR22 Car Insurance. We care about our customers safety and concerns, and are here to help! and Will Help Fast! Solutions for All Needs - Call Now Get Approved!

Independent Bank

4.0

(4 reviews)

Independent Bank in Germantown is a gem. The staff is always friendly, welcoming, and ready to help…read morewith a smile. You can tell they genuinely care about their customers--not just as clients, but as neighbors. It's refreshing to walk into a bank where you're greeted by name and treated like a person, not a number. Great people, great service, and a hometown feel that's hard to beat. Highly recommend.

These guys are 95% great. Used them for both business and…read morepersonal. Responsive and helpful for the most part. Have used East Memphis and Germantown locations with great success. Only had 1 person totally ignore my calls on an issue. I gave upon him.

Southern Security Federal Credit Union

4.0

We only have an account here bc they are a local credit union. We have to keep an account to share…read morebranch. We quit banking here full time when they had a glitch that charged our Cash App 2x for $500 ea transaction. We just deposited our tax check from the US Treasury and they put a 7 day hold on it. This is 100% part of the reason we will not bank here full time. We have had this account here for over 2 years, since we moved.

Easy to do business with. They earned my business over a bank I had been with for 25 years. Always…read moresmiles - always ready to loan for the next big thing and happy to help with the everyday expenses too.

Regions Bank

3.7

This is a clean, organized, customer-oriented branch of a major bank. It is professionally staffed…read morewith executives who are capable and willing to handle my personal assets with skill and direction. It's a pleasure to walk into Regions Bank on Shelby Drive here in Memphis and efficiently handle my personal banking chores !

The service was professional and very informative. All of my questions were thoroughly answered and…read moreaddressed. The building was clean and social distancing enforced.

Suntrust Bank

3.7

This is my go to bank. I frequent this location all of the time mainly because it is in the area…read morewhere my job is located. The lines always move pretty quickly even when it is busy. The bank tellers are always friendly and great with helping customers. The parking is sufficient. The inside is clean and spacious. The workers are friendly. I love this location!

Suntrust is now Truist. The transition was smooth and seamless as a very trusted bank was absorbed…read moreinto the larger body. My first statement under Truist listed a $20 Monthly Maintenance Fee. I had sufficient funds in both savings and checking, so called Customer Service. Because of the fact I do not have a mortgage, credit card, or other loan through Truist, they will now charge me a monthly maintenance fee. $180 per year to use my money to give those loans to earn the interest that keeps their profits rolling. I may earn a few dollars in interest over that same year. The point of personal banking is that your financial institution PAYS YOU for allowing them to use your money on all sorts of profitable investments. To charge you $20 a month because you are not in debt to them is absolutely insane. If your grandma or anyone who may not have these debts to Truist hasn't carefully checked their statements, do them a kindness and protect them. I'm closing my account with them today, and transferring all my funds to a local institution who does not charge me to use my money to make their profits. This is a trend that can not gain any steam.

Bank of America Financial Center

3.8

(4 reviews)

met with Michell a couple days ago concerning MC card being scamed,…read morehad been woring with this for about 3 weeks. after going over problem and info she called main BA office and with phone on specker problem was explained and after all info was given main office with the help of Michell problem was taken and I left the bank relived only wishing I had gotten the ladies name on the phone . I am old but been around and can say best CS experience ever . Thank you BA for such professional employes. James Simpson

They are a good bank. They have always treated me well. Sometimes they are a little crowded, but…read moreit helps to go early in the morning.

Farm Bureau-Shelby County - insurance - Updated August 2026

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I have requested to change my insurance coverage, to add my husband under my insurance and to get a…read morebundle discount since we have renters insurance and two vehicles insured with State Farm. The agency spent a month to process my files and ended up not taking care of anything and had my policy canceled? And the reason being "I have not provided necessary information to complete an underwriting review of your spouse". This is ridiculous since State Farm definitely has my husband's information. He has been with SF for at least 5 years now.... The incompetency and inefficiency of this agency is just shocking. Edit: I had two calls with this agency (the lady named Angel) and I have provided my husband's information, I also shared the other SF agency's that is in charge of husband's insurance. Moreover, I emailed the agency but never got any replies. The reason I didn't attend the zoom call is because at that point I just gave up and decided to switch to another agency. I believe canceling one's policy is a big deal. A good agency will definitely email or text you first before canceling your policy just because you missed 2 calls. Also I did call back but nobody picked up. The SF agency I switched to was also shocked at how unprofessional this has been handled and that it bas caused so much confusion for all parties involved. Once I switched to another SF agency, my coverage is updated within 2 days :)

Douglas & Greer

3.0

Andy & Billy are great! If you are looking for an insurance agency that really cares for their…read morecustomers -- look no further! Douglas & Greer will shop around and get you the best deal for your needs and budget. Highly recommend!

Horrible. My mother came here to switch her insurance from OH to TN. The woman she had spoken with…read morethree days ago is no longer with this company. Should have been the red flag to leave. I am still sitting in the office as I write this review. Correction, I'm still sitting in the lobby. In an uncomfortable chair, as is my mother. They have had her standing in the lobby for almost two hours asking questions and for personal information as people walk in and out. She was not taken back to an office. She's been left standing here. A co-worker walked in and made a comment to her "oh you had to pull up a chair huh?" To which I replied "well, we weren't expecting to be in the lobby for an hour. Most places take you into an office." The woman replied "oh she could have taken you back into an office." I complained about the chair, she offered to take me to the conference room. I said well hopefully you're about done. That was 45 mins ago. In 10 minutes we will have been here for two hours. NEVER COME HERE!

Smith-Berclair Insurance

3.0

We have been a client of theirs for over 10 years. We have both business and personal insurance…read morethrough them. They have an amazing staff. Terry, Teresa, and Kathy are who we deal with most. They are always on top of things, are very professional, and are always available. Brad Smith (the owner) is a fantastic guy. He is one of the most patient, laid back, professional, and knowledgeable guys you could ever hope to do business with. Look no further for an insurance provider.

This insurance company is the most unprofessional and non-responsive company I have ever conducted…read morebusiness with. Also, the cost of their insurance should be against the law. I changed insurance companies after being fed up with the lack of customer service by the Smith-Berclair representatives bad found most other agencies' quotes to be less expensive and offered more coverage. Don't waste your time with this company.

Elvin L Taylor - State Farm Insurance Agent

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Burford Insurance Agency

Been a client of burford insurance agency for years. They have great rates on insurance. Will use…read morethem again.

Ruby Williams - State Farm Insurance Agent

3.7

Great Staff! Helpful and Patient! Call them for a Quote! Ask for Marla ! Also they speak Spanish.read more

Great service. Ruby Williams State Farm office will work with you to find the best rate for your…read morehome and auto insurance. They sell life insurance also! Very knowledgeable!

Herron & Associates Tax Services

3.0

This has been my tax preparer for many years. His expertise has always been proffessional. Mr…read more Herron knows tax codes, due to his many years of service with the IRS. I would totally trust him with my filings

DONT USE THIS BUSINESS! Such a rude inexperienced guy. Kenny Herron talked down to you and won't…read morerespond to emails or calls timely. When I asked him to check his email, he said he don't check email everyday that he has a life and he leaves when he need a break. I said this is your business how does anyone know you're off or on vacation with zero communication. Well apparently he doesn't check email weekly either because I had to email him every two weeks afterwards to tell him to read my last emails then he would respond. His office is a mess full of personal documents all over his desk. He is not a professional and knows nothing about the updated tax laws or payment options. He cost me more money and refused to give me a refund. DONT USE HIS BUSINESS! He will be take your money have you completing lengthy tasks just to waste your time. Trust me you will save more going to someone else or doing it yourself.

Arther Wells - State Farm Insurance Agent

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Farmers Insurance