I had the best experience with Tammy an agent at Joe Sarrio - State Farm with her help to get me…read morethe best quote for my car insurance. Amazing experience and friendly agents . thank you , Randa Z

I have requested to change my insurance coverage, to add my husband under my insurance and to get a…read morebundle discount since we have renters insurance and two vehicles insured with State Farm. The agency spent a month to process my files and ended up not taking care of anything and had my policy canceled? And the reason being "I have not provided necessary information to complete an underwriting review of your spouse". This is ridiculous since State Farm definitely has my husband's information. He has been with SF for at least 5 years now.... The incompetency and inefficiency of this agency is just shocking. Edit: I had two calls with this agency (the lady named Angel) and I have provided my husband's information, I also shared the other SF agency's that is in charge of husband's insurance. Moreover, I emailed the agency but never got any replies. The reason I didn't attend the zoom call is because at that point I just gave up and decided to switch to another agency. I believe canceling one's policy is a big deal. A good agency will definitely email or text you first before canceling your policy just because you missed 2 calls. Also I did call back but nobody picked up. The SF agency I switched to was also shocked at how unprofessional this has been handled and that it bas caused so much confusion for all parties involved. Once I switched to another SF agency, my coverage is updated within 2 days :)

Rude, dishonest and horrible customer service. A specific employee was very dismissive when I…read moreasked question About my charge and how the taxes were prepared. Check your taxes and the fees they charge. The employee only put what was on my W2 and did nothing else. I did it for free after the fact on turbo and it was free. I was charged 353 by Brinson.

The absolute BEST tax service in Memphis!!! We have been getting our taxes done here for the past…read moreseveral years and they are very thorough. They go above and beyond! They are also open year round! We love Selma Brinson and the entire gang!!!

Gotta love this guy. He has been our good, trusted agent for a number of years now close to 10 I…read morebelieve. He never forgets my husband's birthday and he always send holiday greeting cards. Things like that are small but personal and special, it makes us feel like more than a contract and that he cares to continue human concern in doing excellent service

Horrific company and worse than any other. This company cannot be trusted and should be avoided…read more Heather Winters should be fired for her role in taking our money and providing no services. We tried to switch our home and auto with the help of Heather Winters only to find out she is a liar and thief. We provided everything she ask for and after weeks of going back and forth she tells us they cannot cover our home because it is a modular / manufactured home. I do think that's discrimination but just figured we would go somewhere else that actually wanted the business. She couldn't even be professional enough to call, instead she sends an email with some BS. Then I get an email saying they would refund the full amount. Now she says no refund. This crook took our money and provided no services whatsoever. I will file a complaint with the Tennessee Department of Commerce & Insurance and speak with our attorney. I hope everyone avoids this lazy woman and this crooked company.