Leon is an amazing agent. He was able to lower my car insurance rate by a significant amount. Customer service and honesty at its finest! read more

I Definitely recommend this location if you're looking for insurance of any kind. See Christi Liang.

I'm going to start with atmosphere. 1. When we first walked in everyone looked up in surprise like they weren't expecting anyone to drop by to get a quote. One man offered to help us. He wasnt exactly super friendly either. 2. There is no proper entry way that tells you anything about the company. The whole place has crap everywhere, especially on the floor. Boxes of copy paper, boxes of this and that... you could barley walk in there. It was a gross, chaotic feeling, filled with disorganization. way too many tables they were using for desks crammed everywhere. Crap strewn all over every single table too Ew.. There was a 2 seater couch, yet impossible to get to due to all the boxes of stuff in front of it and another workers glass table blocking it off. It was just "gross". 3.No one else really looked up from their desk with a smile and said welcome or anything. We actually felt like we were imposing a little bit. Like I said there was a whole negative vibe about the place. 4. If the lack of organization and stuff everywhere wasnt enough, the workers supposed joke of a desk was even grosser. Medicines, bottles, food, toys, just crap all over the table. He even apologized for the messy desk... I instantly didnt trust him.. he cant even control himself! Im supposed to trust him with my precious cars? This wasnt a nice desk with a set of drawers to put away your personal stuff and look professional, plus no name tags were worn. 5. We had quote from somewhere else down the street, that was literally the same coverage for a good $$80.00 cheaper than them and the worker was sweet and nice and took us through each step to customize a plan and explain why we should get this or that. This worker was acting very awkward and uncomfortable the whole time. He just wanted to get it overwith so he go back to doing nothing :P Here it was a ball park quote with no explaining anything and even tho we said we didnt want certain things it kept getting pushed on us. 6. Obviously no break room. some kind of shelf where they store the coffee and snacks in the very back behind a ladies table. You could totally see what they had for breakfast. Other places we visited had the water and separate snacks for guests right in the front in a clean, welcoming, inviting, look and appeal to it. Here it was like "Oh please dont look at our mess". I really hated to waste their time, from the moment we stepped in there we were hoping the atmosphere would change, that at least the worker would be warm. personable, and get us to relax a bit....it just went downhill from hardly being able to walk in there to the guy not really wanting to be hassled with us, we just wanted to hurry up and leave. I realized.... if its this bad from the start what is going to be like when I actually need them? Here is the bottom line...If you cant even take charge of your office and keep it clean, organized, with proper desks cause your so dang cheap, how are you going to handle emergencies for your clients? How are you going to deliver good service? I can tell this comes from the top or the head & its not the workers fault. GET YOUR ACT TOGETHER. read more

I just switched over my insurance plans with Andy and he was able to save me hundreds of dollars on both my health and auto plans. He was very friendly and took the time to explain everything to me. I highly recommend for both the service and the work provided. read more

Best guys in the business, hightly recommended. They save me $1000 per year from switching to them and I was already with Farmers!!! I have been over paying from another Farmers agency for years... I wished I found them sooner. read more

I have worked in customer service for 10+ years and excellent service is very important to me. Leon and his wonderful team provides exceptional customer service and goes above and beyond for their clients. My family and I have purchased all types of insurance with Farmers and continue to be loyal customers for 6+ years. Leon will listen to your concerns and will work efficiently to get you the coverage that best suits your needs. I don't Yelp very often, but I didn't want to be selfish and keep Leon and his team all to myself! I strongly recommend Leon as your insurance agent. read more

Leon and Andy are absolutely great. They are both very efficient and focus on giving the best customer service. They have always there to answer all my questions and help me with my friend's and family's insurance needs. read more

Leon was a referral from my friend from high school and I was in the market to set up some new auto insurance. I am knowledgable as a former insurance agent and Leon was just what the industry needs. I was with Progressive with no major issues, just expensive cars to insure. He was fast, thorough, friendly and helpful. We are car lovers and Leon knew exactly what suited our needs for our insurance. Leon went above and beyond to help me suit my policy needs. He is a great agent and I would recommend him to anyone! read more

Leon is an excellent agent. He is knowledgeable, patient, and goes above and beyond with his customer service. Leon always responds in a timely manner and if he is unable to answer at the moment he will always make sure to follow up and assist with answering questions and providing information. Leon is the type of rep that will answer all your questions until you fully comprehend everything and explain everything over and over without losing any patience. This is very important because let's face it, insurance terms and policies can be difficult to understand and you rely on agents to be your guide. Having an agent who you can trust , who really wants to help you save, who doesn't try to mislead you definitely is a priority. I would highly recommend Leon for those looking for an agent at Farmers Insurance. read more

I have had Mercury for 3-4 years now and my rates kept getting higher and higher. I finally got fed up and decided to shop rates. Dealing with Leon has been a pleasure, I have my renters and auto policy under Farmers and I went from paying $3,000 a year to $1500 read more

Leon did a fantastic job. He truly cares about his clients, and is patient when I bombard him with txts and questions. I would recommend him any day! read more

Andy, Leon, and their staff are the gold standard in the industry. I was with State Farm and with another agent when a friend referred me to Andy and Leon to explore a different option for my homeowners and auto insurance. The customer service I received here was night and day compared to the one I received from my former agent. These guys sat me down and carefully walked me through my policy and the effect of the coverages I was purchasing. I never felt rushed or pressured into buying any unnecessary coverage. Getting into a car accident is one of the most frustrating experiences I've ever had and could have been much worse if I didn't have these guys navigating me through the complicated claims process. I've been with them for about a year now and have already referred other friends and family to them. Andy and Leon are top-notch and the quality of their customer service is unmatched. As you can see, I do not Yelp regularly, but I felt compelled to write a review here given the exceptional service I've received. read more

These guys are extremely helpful in explaining the different types of coverages for auto insurance. Also they really provided me with an extremely low price. My old agent was charging me an arm and leg for the same type of coverage. They saved me a lot of money. They even gave me good referrals for other services that I need. You should let them give you a quote nevertheless. read more

From a entrepreneur's perspective, Leon Feng helped my wife and I properly select insurance for our business. We shopped around multiple insurance vendors for Life Insurance, Commercial Insurance, Unemployment Insurance, Workers Comp, etc. If you own your own business you know what I mean. Their pricing was cheapest and offered equal coverage to other shops that we had visited. Leon met with us off hours, multiple times and ended up providing us the majority of our insurance (not all of it - he lost out on 1 of 6 policies because we frankly got a steal on it from another company.) So far I have recommended Leon to 2 others and both have also switched. You would be wise to give him a call and just see what he can do for you. read more

Contacted my agent Leon Fang because I needed some help with my policy and he contacted me right away and got my issue resolved.

Been here for about 3 years now love this insurance always there when you need them day or night they treat u like family. When i got rear-ended leon helped me out with everything he kept me in the loop the hole time read more

Mr. Feng knows customer service. I first solicited his service when I was looking to purchase health coverage for myself and my loved ones. Since then, I've engaged Mr. Feng's services repeatedly. Deeply impressed by his customer service, I contacted Mr. Feng regarding our homeowners insurance policy. Mr. Feng took the time to explain to me what coverage amounts I should get given the market value of our home in the event a disaster was to occur. He even went out of his way to obtain quotes from his competitors so that I could make a responsible financial decision as to what coverage policy to purchase to best protect my home. The transparency, integrity and willingness to go above and beyond in which he operates his business is what I believe truly sets him apart from other agents I've worked with. I recommend his services whole heartedly. read more

Leon is an awesome guy to buy insurance from. Personally I don't like buying insurance at all but is nice to know that someone will be there to help me with any issue regarding my insurance problem. read more

We switched from Farmers to AAA having gotten better coverage at a better price for both Auto and Home. Leon Feng was notified by both AAA and me stating that the policy was terminated and a refund was due. After months of non-responses from Mr. Feng we went over his head to Farmers corporate and got a refund within one week. read more

Andy was helpful and assisted in getting me a great rate really quickly. Also a big sorry for showing up last minute and close to closing time and a big thank you to get me such a good quote and staying late to get me set up. read more

Great service from them both. I had my insurance with them for 3 years now and I have no complaints. When I have a problem they are definitely there to help. read more