Kristina was an absolute pleasure to work with. She & her team went above & beyond to find the best…read morerates for us & save us almost $2000/yr on our house, RV & auto coverage compared to what we had. Thanks for your hard work & hope to continue working with you for years to come. Thanks again.

I had two issues with this company. First, after requesting a quote for auto and home insurance, I…read morewas instead pitched permanent life insurance. As a financial advisor, I'm well aware that these policies are often inappropriate for most people and come with very large sales commissions, which made the interaction feel misleading. Second, they automatically enroll you in frequent marketing text messages encouraging you to return and shop with them. There is no functional way to unsubscribe. I have called to request removal multiple times, yet I continue to receive these unwanted messages. I'd recommend an agency that's more client centered.

Rebecca Seal is #1 in my book!! She has gone above and beyond to take care of my complicated…read moreissues. Her demeanor and professionalism exceeds any person I've dealt with in my 60+ years of driving.

We were loyal customers for 14 years. Carried State Farm for all our vehicles and properties. Our…read morecommercial roof was damaged by hail last year and they denied the claim. We even had photos and video of the storm and five commercial roofers attest to the cause of damage. We paid for the repairs out of pocket. Very disappointed in how this agency has changed. We have cancelled all our policies with them. I hope all the folks involved don't have to experience what they put us through these last 14 months.

Wow. Not shoving insurance and investment products in my face is such a relief. This team seems to…read morereally care about me and my family. Asking me relevant questions about what matters most to ME, and MY FAMILY. Doing their best to understand who I am, what I want and what I need. BEFORE recommending products. . . ahhhh a breath of fresh air. I highly recommend the team at Farris Insurance. I'm moving my life, auto, business, and farm insurance to Farris.

Super lousy service!!! I used them for 7 years for auto and homeowners insurance. I experienced…read moreno return calls of my voice mails, e mails, and huge delays in processing my requests over and over and over again. I complained 2 times to the owner and was given lip service. An insurance company is a provider of service for the most part, Farris Insurance delivers consistently really bad service, so painful.

Disrespected & Mistreated at State Farm - Justin Ray's Office…read more Date of Incident: May 16th 2025 Location: Justin Ray - State Farm Insurance Agency 1345 E Henri De Tonti Blvd Suite B, Springdale, AR 72762 As a Black woman seeking clarity about an inaccurate quote I received from this office, I was met with clear microaggressions and unprofessional behavior. At 11am, I visited in person with my mother as a witness and brought a recorded conversation to calmly prove what he had originally said before discontinuing our conversation. Instead of listening, Mr. Ray dismissed me, called me rude ahain, and refused to acknowledge the facts. When I asked who I could speak with to escalate the matter, he told me he had no supervisor. This experience was humiliating and upsetting, especially given I was respectful throughout. It's unacceptable for a customer, specially a woman of color, to be gaslighted and silenced for advocating for herself. My mother witnessed the entire interaction! The service was poor, dismissive, disrespectful, and so deeply unprofessional! I will be switching to another agent and posting this review on every platform possible so others are aware. DO NOT come here or do business if you are of color!

We worked with Scott Shepherd and he got us our quotes very timely. Justin helped us when we…read moreactually switched. We were very happy with the with the quotes which saved us a significant amount of money over what we had been paying. The switch was easy and we feel very good about the experience. They were great.

So when you do a guardianship here in Arkansas the court requires you to get a bond to secure the…read morevalue of the estate. So when my lawyer tells me I need a bond I came here. I talked to a guy name Danny, very nice guy. It took about 30 mins to fill out all the paperwork for this bond. It was fast n I got my bond. I would recommend this place for all your insurance needs!!!!

From the owner: At Walker Brothers Insurance, we know how hard you've worked to turn your house into a home. Since…read moreyour home is one of the most important financial investments of your lifetime, you'll need proper coverage in order to keep your investment protected and provide your family with the guarantee that they'll always be safe and sound. Walker Brothers Insurance is your trusted solution for homeowners insurance. We offer coverage options that are both flexible and affordable, and will work with you on an individual basis to find a policy that best suits your needs. Our team is dedicated to providing the assurance that your family and your possessions are secure.

I've been calling around for insurance rates. So I called this company last week to get a few rates…read moreon a few cars and a few duplexes. The lady was very informative on how I could save money. I will definitely be using this company soon if I need to.

From the owner: Our dedicated staff of insurance professionals are here to assist you in finding the right policy…read morewith the right company. As an independent agency with multiple insurance carriers, we are equipped to shop for the best policy to suit your needs. Our job is to help you navigate through the sea of policy options and clarify any questions or concerns you may have along the way.

I love working with this office!! I have stopped by numerous times with questions and they are…read morealways outstanding with their customer service. I've had to replace my windshield twice and everything has run so smoothly. Thank you, Phillip Pool's Office Your the best, In today's world that says a lot! Anita Hartman

For 10 years with this company, let's say I pay 125 bucks a month do the math on that I never had…read morean accident. I don't have any speeding tickets matter fact the one I had one but got rear ended wasn't my fault. I ask for a $25 late fee to removed and they said sorry already gave you removal for the year probably paid over $10,000 to these lames and the best they can do is give me one $25 late removal a year . Wow forget the Crip in bloods insurance companies the biggest gangsters. So glad I fought for this country that don't give a Phuck about anything but money greed is one of the 7 deadly sins.

Great and prompt service! Office staff is very friendly and knowledgeable.read more

From the owner: Our goal is finding new, practical ways to create help for our State Farm customers. Our focus is…read moreto provide the families we serve with outstanding coverage against property, liability or income loss. We are there to assist you through the good and the bad and strive to provide the insurance experience you need. License #: AR-100112779

Here's another insurance company that never followed up with an estimate I asked for on insurance…read more It's crazy how these places just don't care if they get your business or not

From the owner: Trusted Insurance Company Serving Arkansas & Beyond…read more There are many factors that comprise your insurance. In addition to the specifics of the policy, you have to deal with the agency that services your coverage and the assistance they provide. Even the best coverage is crummy if your insurance company isn't up to par. You can get the best policies accompanied by the best service when you trust us for your coverage needs. We provide our clients with a range of insurance products. Whether you need a broker for a personal policy or larger business coverage, we are here to help you get the best value and ensure you are protected. Types of coverage we offer: Auto, Home, Human resources, Employee benefits, Business, Life, Health. Call us today for your insurance needs.

Very helpful and responsive when I have any need. They quoted me the lowest rate and lowered my…read moremortgage bill by $90 per month. It was a no brainer to switch! Best experience I've had with an insurance agency thus far!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I am a lifelong Northwest Arkansan and a die hard Razorback fan. I love this community and the people in it.