Michael was a big help to us. He's very knowledgeable and responsive, great customer service. He…read morewas very thorough in explaining options to us. Lastly, we switched from State Farm- he got us better coverage at a MUCH better price! Thank you!

Tim Pyrcik was very helpful in getting me what i needed for my auto insurance. He wasn't pushy but…read morekindly offered me other services i might want to add into my plan. Quick and painless.

Great Agent. Tim Pyrcik…read more. The best I've ever had in over 20 years in the insurance world as a consumer Do yourself a favor and call Tim..!! Tim Pyrcik Lisle,Illinois State Farm

After being a customer for over a decade I always know that any questions or concerns are addressed…read moreand resolved in a timely and professional manner

I recently had a review of our homeowners insurance with Drew. He told me we hadn't had a review…read morelike this in 20 years (predates Drew as our agent). In the intervening time, the bill just kept getting higher and higher, so Drew did an analysis of our home and property by phone. He saved us at least $300 dollars! I'm very satisfied with Drew's service and knowledge of the insurance business. He's also got an ace-in-the-hole in his office manager, Guadalupe, who is also very knowledgeable and responsive. Pat M

I have been a customer since I was 16. I joined my parents policy. My dad has been a customer for…read more57 years. At this point I have been a customer for 27 years. I have owned a home for the past 18 years and in these 27 years I have filed 5 claims. 1 car claim about 2 years ago (I hit a curb in the winter) and 4 roof claims. State Farm has denied all the roof claims and never paid out a penny on any of them. So why is my homeowners insurance being dropped. I should have dropped you in 2018 when every house around me got new roofs after those microburst tornados we had and State Farm said mine wasn't bad enough. How is it possible that the two houses behind mine and the house on the right and two houses on the left and three houses across the street needed new roofs but not mine. At this rate I might as well take all my policies elsewhere. Longevity and loyalty mean nothing to this company.

I am in the Process of switching to Erik Nelson from a very incompetent State Farm office but don't…read moreworry, I won't mention Laura Barrett's name lol. Anyway, Erik's staff spent a long time on the phone with me answering my questions, much of which was done after their office hours. They also sent me a confirming email almost immediately after our call had ended. In addition, they even found at least one error with my policy, even before officially becoming my agent. In addition, I also received a welcome email from Erik the following day which included even more information regarding some of my questions that I asked his staff on the previous day. If this is any indication of the kind of service and professionalism that Erik Nelson's office regularly provides, I am very confident that I made the right choice.

Amazing customer service! Frankie helped me with my policies answered all my questions definitely…read morerecommend this office!

I don't know what is going on with my insurance policy. I'm frustrated that one agent says my…read moremortgage insurance was sent to my mortgage lender, the mortgage lender did not receive it, and another agent says my policy is still in underwriting. I don't know what is going on at this office. I am ready to switch to a different State Farm agent.

Got to work with Phil today in regards to my condo policy. He was informative and helpful and…read morepatient with my questions and concerns. He was also a delight to talk to making a tedious task fun. His personal touch definitely influenced my choice to use not only State Farm but also the Kinsley group in particular. Thanks Phil.

This State Farm agency in Aurora gave me a good discount for my insurance policies in 2024 compared…read moreto it's competitors. Leticia has been a very polite and knowledgeable agent. Would definitely recommend this agency for future insurance needs. Thank you!

I can't say enough great things about Andrew and his customer service! He really took the time to…read morego over every detail of our policy and answer the million questions we had. He's extremely knowledgeable and is definitely an expert. Thank you again and we look forward to being longtime customers. GO BOBCATS!

Less then 24 hrs after a tornado touched down in the city I live in, Andrew called to check on my…read morefamily's well being and asked about any property damage. Thankfully we were all okay, and did not suffer any severe property damage. In 35 + years of having insurance with a few different companies, I have never had a call from my agent asking about my well being and inquiring about property damage. Usually its you calling your agent to make a claim. I can't say enough great things about Andrew and his associates. It really shows how they make their business personal to their customers, when to so many other agents, the customer is just a # or a paycheck. i strongly recommend Andrew and his associates to anybody needing insurance or wanting to switch to a triple AAA rated, 5 diamond, company that really cares about its customers.

This office has great people that are easy to work with. They are knowledgeable and friendly. They…read moreare helpful and take the time to answer questions and give an explanation.

This guy knows his stuff! I went to many insurance companies to get the best quote. He was BY FAR…read morethe most helpful. Not only did he give me the best quote, He worked with me on different options to get the best quote, answering all of my questions and explained every detail to me so I understood properly. He didnt leave my calls or emails hanging and didnt try to rush the process. In others words, he was working for me, the customer, and not just trying to get the best deal for his company. Excellent Agent! I wish every home process was this easy!