When I filed a claim with Allstate for hail damage for the roof on my house, I ended up with…read morenothing. I had just paid almost $4000 the prior month for my annual fee. After speaking with Danny Pryor, he basically said he knew what he sold me, but he didn't tell me I wasn't protedted. My claim was over $24,000, and even though my deductible was $11,000, Allstate and Danny Pryor said they didn't owe me anything. If you have Allstate with Danny Pryor, run! I don't know if he intentionally misled me to believe I was covered, or if he is just stupid, but you are not "in good hands" with Allstate and Danny Pryor.

Go somewhere else. These guys do not care about their customers…read more I had my home and car insurance with them for about a year and was paying around $173 per month for my vehicles. Last month, my payment got rejected because I had to get a new debit card due to fraud on my old one. I wasn't aware the payment didn't go through, and this all happened during the holidays. I later saw an email from them requesting payment, so I immediately paid it. The money was deducted from my account, so I thought everything was taken care of. About 25 days later, when I went to renew my vehicle tags, I found out my insurance had been cancelled, even though I had already made the payment. I figured it wouldn't be a big deal and called their office to fix it. Instead, I was told they couldn't reinstate my policy and that I would need to start a brand-new policy. Somehow--still not sure how--they came up with a new monthly payment of $390 for two vehicles. How do you go from $169.61 to $390 in just 23 days? I understand inflation, but this is absolutely ridiculous. Completely disappointed after being a loyal customer.

I had some questions about insurance so I reached out to friends for recommendations. After hearing…read moresuch good things about Kayla Kerr with Shelter Insurance, I decided to reach out. She was not only knowledgeable and understanding about my situation, she was quick to get back to me and extremely personable. I highly recommend Kayla Kerr with Shelter Insurance to anyone looking for any kind of insurance needs.

Keith is welcoming and always looking for community involvement. Open house for his customers and…read moreout reach to others on Main Street! What a great way to meet locals! He is passionate about his community and supporting their needs!

From the owner: Taking care of your insurance needs without the shortcuts.read more

Just signed up with State Farm. I had a very important question for this randomly selected agent. I…read morecalled multiple times over the course of two days, including a voicemail, with no response. I switched to a different agent.

Have had Robert Long as our agent for 5+. Years. His staff is very friendly and professional and…read moreaccommodation to our changing needs. I would deffinately recommend this office for anyone shopping for insurance

If I can give zero stars I would! Been with state farm for over 10 years and never had an issue…read moreuntil I moved to Oklahoma. Travis Primeaux's initial response to our concerns was a discouraging sigh, indicating reluctance to assist. Rather than addressing our concerns with care, he displayed rudeness and impoliteness, providing snarky and dismissive answers. Should you be in need of auto insurance, I suggest looking elsewhere as I will be searching other options as well!

Very poor communication between him and his staff! I never once received a call back even when I…read morehad talked to his assistant. Had to deal with claims management to get anything done.

Kasey is the best super friendly and helpful on helping find the perfect insurance for meread more

Shannon helped me make some changes to our policies and was very patient and pleasant.read more

Subject: Formal Complaint Regarding Misleading Information and Financial Loss…read more I am writing this review to caution others regarding my experience with agent Shea Garrison. For the past five years, we were lead to believe that we could not make specific cost-saving changes to our auto policy. When we inquired about adjustments, we were explicitly told by Ms. Garrison that such changes were impossible because we did not own our vehicle outright. As it turns out, this information was entirely inaccurate. After bypasssing the local office and contacting the Farmers corporate 800-number, I spoke with an online agent who confirmed that vehicle ownership status did not preclude us from modifying our policy. By making these long-overdue adjustments, I saved my family $600 per year--a change that was apparently available to us all along. Due to the misinformation provided by this office, our family has incurred a cumulative loss of over $3,000 over the last five years. It is deeply disappointing to receive such blatantly incorrect guidance from a licensed professional, especially when that advice results in significant and unnecessary financial strain. I strongly advise potential clients to double-check any restrictive "policy rules" cited by this agency with the corporate office. We will be escalating this matter formally, as this level of negligence is unacceptable.

The Shea Garrison Agency has some of the friendliest and most reliable staff. They make sure you…read moreare taken care of and are always striving to put a smile on your face. They work hard to beat their competitors and make sure everyone understands their coverage before they agree to anything! Shea Garrison Agency, an agency worth doing business with.

Trail's End Risk has outstanding, friendly customer service. Their attention to details, that's in…read morethe best interest of our company, is impeccable. Very dependable in every situation that presents itself. Highly recommend!

From the owner: Trail's End Risk provides worker's compensation, commercial auto insurance, and personal lines to…read moreall of Oklahoma, including Tulsa, Owasso, Broken Arrow, Catoosa, Collinsville, Jenks, Bixby, Glenpool, Eufaula, and Claremore.

Thank you Kendra you are amazing - Kendra was very professional answered all my questions with…read moreclearity . After getting a 51% increase with progressive this year I contacted Kendra here at state farm and she was able to reduce my Total bundle package 1800 a year ( AMAZING ) Contact Kendra she will take care of you ....

This is by far the best office in Owasso, always the best service and is quick to answer all of my…read morequestions.