Jessica Davidson, insurance agent, made finding new home and auto coverage easy. She found me a…read morebetter quote than I could have expected, answered all my questions, and stayed in touch with me. I can't recommend her enough.

I just wanted to take a minute to praise one of the employees, Megan Brothers. I called to ask…read morequestions about issues I was having with another insurance company after someone struck my vehicle. Not only did she give me the information I needed but days later she called back just to check on me to see if things were going okay even though she was not handling the claim for me. We use hutsenpiller insurance already but I'm so glad to know that someone like Megan is available if we need them.

After doing business for 30 years with a large company that only sells its "brand," I decided to…read moreshop with independent agents. After numerous attempts to get some local area agents to be responsive (return phone calls, emails, etc.), I ran across CIA in Mt. Juliet. That's when I finally found someone knowledgeable with a focus on customer service. Kayla never once failed to respond to me whether by phone, email, or in person as I considered my options carefully. Leaving my trusted company wasn't easy, but Kayla gave me the peace of mind to make the change. On top of that, she saved me over $1,000 a year in total premiums to insure a home and three vehicles. If you're considering an independent agent, I encourage you to give Kayla at CIA Mt. Juliet a chance.

From the owner: Cumberland Insurance Agency is your independent insurance agent located in Mt. Juliet, Tennessee…read more We are an independent insurance agency, and our independence works to your advantage, because it allows you access to virtually unlimited product and service possibilities. We can provide you with products and services that are compatible with your requirement needs. We provide auto/car insurance, home insurance, business/commercial insurance, and life insurance for all of Tennessee. Feel free to browse our site, visit our office, or call one of our staff to set up a one-on-one appointment. We Have Local Insurance Offices in Cookeville, Sparta, Smithville, Jamestown, and Mt. Juliet

Julie and her team are true professionals, which is obvious from the recognition they have received…read moreas being the best local insurance agency. As a fellow insurance agency owner who can only service clients in Washington State, I have no reservations referring TN business to Merit Insurance when I need to.

This is our second year with Merit Insurance Agency. We are very pleased with the customer…read moreservice we have received. We have had no need for a claim; but they go up and beyond in addressing questions on policy issues. Very friendly staff who will be there to support their customer base. Thank you to all who runs this agency in a professional and team atmosphere!

Well... here we are .. at the complaining alter of civilization.. YELP!.. .. With all the hype…read moreabout insurance bad guys these days, I'm sorry to disappoint... We have been St Farm customers for 40 yrs. We just recently moved here to be near our grandkids and we needed to move our car insurance. These people here, as usual, are kind, caring, genuine and professional! Thank you so much for your help in our transition and for always treating us with kindness and respect!!! We are now legal AND we saved money too! Thank you !!!

Today i was helped by Dalton and he was a dream to work with! He made the entire process so easy…read moreand stress free. I will be recommending anyone looking to come and see Dalton! 10/10 amazing experience.

I highly recommend you speak to Abby. She went out of her way to help and was always pleasant to…read morespeak with. The process was very easy vs dealing with an insurance company directly.

From the owner: Insurance.... But Different. Let's be honest, insurance…read morecan be confusing and frustrating as you pay a lot of money for a piece of paper that you may not even understand or use. Let us show you how we are different, we take the time to educate and explain how your insurance works. That way, you're able to make the right decision for you and your family.

We are brand new to SF. We switched because our old insurance was going to raise our rates to a…read moreridiculous amount. I was recommended to call Corky's office from a friend who has trusted his office with her insurance needs. They were prompt, honest, and easy to talk to. We are very excited about saving money AND having a local person to contact when we need assistance! I highly recommend their office if you are in need of insurance needs.

They are very responsive and friendly! They called me and worked with me like I was family!read more

I have had Farm Bureau insurance at some compacity since I was 18. I have never been disappointed…read more But I will say this location is the best by far! From the Agent Stephen Hackett to his customer service representative, Angie! Top notch, knowledgeable, caring staff. If you are looking to be helped and treated with care, I would choose this location hands down! Thank you for all you do!

I've had insurance since I arrived in this fine ass country. A few different states yet, I've…read moresurvived Progressive, GEICO, and a few other companies whose business model seems to be, "Give us money and don't ask questions." Apparently driving without insurance is frowned upon by the government, so here we are. Calling insurance companies usually goes like this: "Press 1 if you're crying." "Press 2 if you're crying harder." "Press 3 if you'd like to be transferred to someone who's at lunch." So imagine my shock when I got Hannan (i think that's her name) This woman answered the phone like she had one crazy goal: actually helping me!!!! I kept waiting for the catch. "Before I help you, would you like to bundle your soul with your deductible?" Nope, She fixed everything, explained everything, and somehow made me leave the call happier than when I called. That's not customer service. That's witchcraft. If Hannan told me the deductible was three goats and a rotisserie chicken, I'd probably just ask what kind of seasoning she preferred. State Farm has been advertising Jake for years. Respectfully, Jake needs to move over. Hannan is the main character now. Jake should be in the break room making her a latte and asking if she needs anything. She deserves a raise, a corner office, and diplomatic immunity. The first insurance agent who's ever made me think, "You know what, maybe insurance isn't the worst thing that's ever happened to me." I would give her my 2 fat kids honestly, they are fictional, but she would take care of them.

I was a customer for years. They would not return calls or emails went to office after work and…read morethey were closed at 3:30 during the day. " like a good neighbor they weren't there".Took all my business to another agent, and never looked back. I have 5 policies.