Despite of the minor glitch I encountered during the claims filing, everything turned out excellent.read more

My claim was handled with care and with expedition timing I'm very satisfied , Mercury insurance…read morekept great communication throughout the process, made it very easy to understand and went over and beyond to help me get my Home back repaired

I've been a customer of Allco Insurance here in Ontario Ranch for quite a while now, and I have to…read moresay the experience just keeps getting better. When I needed help sorting out my Auto and Home coverage, Breanna Gonzalez stepped in and made the whole process smooth and straightforward. Breanna really knows their stuff and clearly takes pride in getting things done right the first time around. What I appreciate most is how reliable Allco has been year after year. It's always a pleasure dealing with them, and having someone like Breanna on your side who stays on top of everything gives me real peace of mind. I'm genuinely happy with the service I receive, and I'm looking forward to many more years working with this company. If you're looking for insurance you can trust, I'd definitely recommend giving them a shot.

I have been with Allco for a few years now, and I want to share some positive feedback for my agent…read moreVeronica Romero. My policy is renewing soon, and I recently contacted her with several questions. She got back to me quickly and efficiently, and I am confident that I am receiving a very good price for my policy. Thank you again for the excellent service. Aurora Cervantes --

Very caring and knowledgeable. Diane is the best agent you could ever ask for and she goes the…read moreextra mile as well as her staff. David and Yidera are awesome

No one likes to deal with insurance matters, but I have to say I actually enjoy dealing with the…read moreteam at Diane Viadero Insurance for State Farm. David Rivas, in particular is my favorite. He is quick to respond, keeps the hassle to a minimum, accommodates me when I have to do most of the business via email, and we get great rates with all the discounts-- good driver, multi-vehicle, long term customer, etc. I have always had great customer service with Viadero insurance, even when David hasn't been available, but we all have favorites. Diane is also very hands on and proactive keeping an eye on both coverage and rates, making sure all of our needs are met. I highly recommend Diane Viadero and her State Fam team (especially David!!)

I've had a great experience working with Matthew at State Farm while setting up a new auto policy…read more He has been consistently helpful, responsive, and patient in answering all of my questions. It's clear he genuinely cares about his clients and takes the time to make sure everything is understood and taken care of properly. He made the entire process feel easy and stress-free. I truly appreciate the support and would highly recommend Matthew to anyone looking for a reliable and knowledgeable insurance agent.

Debbie is great! Always greets me with a smile whenever I go inside to pay for my insurance. She…read morealways offers to go over my auto insurance to make Sure everything is correct and up today. Give her a call for car insurance!

I'm not going to lie, dealing with insurance is usually a nightmare... let alone a reason to leave…read morea review. That all changed after my experience with Hee Lang! He was incredibly professional, punctual, and empathetic! Highly recommend :-)!

Thank you Hee Lang!…read more I recently had a terrible claims experience with Geico that had me looking into other insurance options. (I guess you get what you pay for) It was so difficult to get anyone on the phone or obtain any quotes online. It was starting to get very frustrating, but thankfully I came across Hee Lang with Farmers. Hee Lang got back to me right away and was so detailed and thorough with his follow ups. He really walked me through each policy helping me to understand exactly what each of the coverages meant. I was thankful that there are people out there who still value customer service. In the end Farmers was more expensive, but knowing that I would have an actual physical agent that I can call and help me with my policies (I think) is worth it. Glad to say I found my insurance guy.

I have been a client for several years. Both Kurt and most recently Stephanie are an absolute…read morepleasure to work with!

I was hesitant to leave this review initially hoping it was a one-time issue. A few weeks ago, I…read morereferred to Partner Agency from a friend and every time I call, the front desk is very friendly, but the agent is always busy. I have left multiple voicemails for the agent for quotes and each time, they promise to get back to me and I never hear back. I'm not sure what is going on since my friend said this was not an issue before. I asked my friend to call the directly and she has been having the same experience as well. The front desk promises to update the quotes and return our call, but we dont hear back. After several attempts across multiple weeks, I have unfortunately given up and looking for a different broker

I got referred to Anthony at Festival Auto Insurance and I'm glad I did. We were shopping around…read morefor different quotes, and they gave me the best coverage at the most reasonable rate. Great service and easy to work with. I would definitely recommend them to friends and family.

Tried calling for a quote. Never got back to me and felt rushed for information on the phone.read more

Starting my new cargo van business was overwhelming at first, but Call Patty Insurance made it a…read morecompletely smooth process. From day one, Antonella was absolutely incredible. She truly went above and beyond -- walking me through every detail, educating me about commercial insurance, explaining liability coverage, and literally holding my hand through each step. She took her time to make sure I fully understood everything, answered every question I had with patience, and stayed with me from beginning to end. She really cares, and you feel it the entire time. What stood out even more is her customer service. Anytime I called -- and I called a lot -- she would always answer with a positive attitude, even when I was being difficult or overwhelmed. And on the rare occasions she couldn't answer right away, she would always follow up with a text or call back quickly. You just don't find that kind of commitment and personal service very often anymore. Once my policy was in place, Patty herself stepped in like a complete powerhouse. With her experience and knowledge in the industry, she handled my state filings, got my CA permit done, activated my MC number, completed my state and federal filings, and fully set up my business both intrastate and interstate. They know exactly what they're doing and you can tell this team is built for long-term success. I've seen some reviews online where people call this place a scam, and I can honestly say from my own experience, that's simply not true. What many people don't understand is that the initial quote they give you is based on preliminary information. Once it goes to underwriting, if anything pops up in your driving record, DOT profile, or business info, that quote can change depending on what the underwriters find. That's just how insurance works everywhere -- they don't control that part. Could they be a little more upfront about that? Maybe. But once you understand how the process works, it makes complete sense. At the end of the day, Antonella and Patty made sure I was fully compliant, fully insured, and ready to legally run my business. They didn't just sell me a policy -- they built the entire foundation of my operation. I highly recommend Call Patty Insurance to anyone serious about starting a cargo van or trucking business -- you need a team like this behind you if you want to get it done right.

Adriána is very helpful, she also provides a good customer service and she's always returns…read morecustomers phone calls, she's also on top of every customer concerns, I belive the company needs more people like Adriana working for them.. Thank you Douglas R

It was very easy to purchase my Bristol West insurance for my two new vehicles', I did it with…read more"homeowners insurance." Agency in Encino. Dan Francke did an excellent job, he was very professional and attentive and fitted the exact insurance to my needs. Everything from start to finish was made so simple so I could choose the right insurance for my needs. Clear explanations, lots of patience, a much better price than anyone else, and easy to sort out. Very pleased.

WORST COMPANY EVER Do NOT and I mean do NOT get insurance…read morefrom this company. Their customer service is absolutely atrocious, and they cannot accommodate anything you need, and yes, that includes not even changing your billing date. If you cancel a policy, there's underwriting fees and they take a percentage of what's left to you if there anything owed back to you. I cannot begin to describe how bad this company is and how much I hate them. Worst car insurance company ever. Hope y'all go bankrupt you thieving bums

Micaila helped me out on a Wednesday morning. Needed help finding an affordable car insurance…read moreoption since leaving State Farm. Micaila was kind , courteous , and consistent throughout the whole phone interaction that it made signing up and getting insured an easygoing experience. She even checked in and called back several days later to see if I had any questions or concerns regarding the policy I signed up for. Will be giving this new insurance a try and will see how the following months goes. But the customer service was by far the best part of signing up for their service. So thank you and Merry Christmas ;D

Your company phone tree and service is horrid! Once again I will walk into the Brea office for…read moregreat services. Disconnect your phone system it is horrid.