About 5 months ago I came into Elie Jewelry hoping they would be able to help me with my making a…read morecustom ring for my future fiancé. Which not only did they help make exactly what she would want they guided me through the entire process. When I say first class service I mean first class would do it 1000x times over and they have earned a customer for life. The attention to detail and clear communication of the process was just what I needed. If you are a younger guy looking to propose or want to get your significant other something special they will be your first and last stop.

Very nice family owned jewelry. I recommend this business. They went above and beyond to fix a ring…read morefor me.

I can not say enough good things about Kluh Jewelers. Staff is incredibly kind and helpful. I felt…read moretruly cared for while in their store. Their jewelry is beautiful and at an amazing price. If you have any jew needs at all I recommend checking them out!!!!

Very helpful and responsive. Didn't end up buying the ring but they put it on hold for a few days…read moreso my "ring consultant" could take a look. My own taste turned out to be questionable.

I am allergic to gold. They suggested coating my wedding ring in rhodium, ending the irritation.read more

I took a ring there to have it resized on 4/15/2025, picked up on 4/22/2025. It is a precious…read morefamily heirloom and based on advertising I have seen for Fircrest Jewelers stating that it is a locally owned business that one could trust with their family heirlooms, I felt comfortable. The shank broke on 5/11/2026, and I took it back on 5/12/2026. The lady who waited on me made a loud production about their one-year warranty and how the damage to my ring was outside of the year. It was 3 weeks outside of the warranty. It was unprofessional behavior and there were other people in the business who could hear her admonish me. She said she would speak to the owner and get back to me. I received a text message on 5/13/2026, stating that I could pay $40 for the repair. I picked up my ring and took it to another jewelry store who looked the ring over to give me an estimate. Attached is the picture I took when they explained that the work that had been done was faulty. There are bubbles in the shank and you can see the lines where the metal was added to upsize the ring. So much for over 30 years' experience in the business. I would expect this type of customer experience with a corporate owned business where profit is the goal over everything else, not from a "locally owned business that advertises that you can trust your precious family heirlooms with them." Update/Response: The ring was not bent nor had it been sized before. I hardly wear this ring, and I never wear it for work, around the house or in the garden. I received this from a grandparent, and it was a size 4 or 5. Fircrest is the only jeweler that I have had size this ring, and that was in April of last year. It broke at the seam of the metal that was used to upsize the ring to a size 8.5. The jeweler that looked over the ring was not impressed with the work and there was no discussion about the ring being bent or sized multiple times.

Who writes a review BEFORE they have the product?…read more I do! That's how amazing Union Goldsmiths is! I am currently working with Carrie and Margit on a custom diamond ring. From my first appointment to my most recent one, the process has been fun, professional, and collaborative. Their collective experience speaks for itself! They emailed me a 3D rendering of my ring, and at today's appointment, I saw the model. They have captured exactly what I wanted, and each step of the way has been a delight. Every time, I absolutely look forward to visiting them. They have been informative and up front throughout the whole process. Their communication is clear, and questions are encouraged. The collaboration aspect has been extremely enjoyable. I am so thrilled to be the client of a female-owned personal jeweler in Olympia.

Amazing place I got my wedding rings resized and put together. Very fair pricing excellent customer…read moreservice. The jeweler is in store so you don't have to worry about your jewelry being shipped away! The lady that helped me decided what size and advised me to have them put together was so nice. I had my toddler with me and she was very understanding and was great with her being there. Would tell my friends and family to come here for sure I will be back.

We have brought & had jewelry work on and repaired by Case by Case and if they can't do it ...they…read morewill get you pointed in right direction

Exceptional service and quality. I have had several dealings with Gary and Doras and have been very…read morepleased each time. I have purchased jewelry from them and I have had multiple repairs in which they have done exemplary work. I could not be more pleased with them! Case by Case gets my highest recommendation! They are wonderful people and are very pleasant to work with!

From the moment I stepped through the doors at FWCJ, I knew this would be different. The store…read moreitself feels inviting, stocked with a selection that seems to go on forever, yet the true heart of the experience is the people. Donna greeted me with a genuine warmth that told me she loves what she does. She's incredibly patient, taking the time to explain the nuances of history in the antique pieces, the metals, stones, and settings in a way that makes sense. She encouraged curiosity, inviting me to try on anything that sparked joy, no pressure--just possibilities. Brandon and Sean kept the energy high with their easy smiles and readiness to help whenever needed. The whole team made it feel less like a purchase and more like a thoughtful journey toward something meaningful. When we decided to upgrade our wedding rings, the experience only got better. I found a beautiful Art Deco piece that just fits what I was looking for perfectly. We both found pieces we love, the price was fair, and the service was flawless from start to finish. If you want a jewelry shopping experience that's educational, stress-free, and truly welcoming--where you're treated like family--this is the place to go. Five stars from us.

When we first came in we were welcomed in and told to wait for an available associate, no biggie…read more We walked around and looked at what they had. Brandon was the first to help us and apologized saying he didn't realize we were waiting. Again, no big deal he got right into figuring out what we had come in for. We said we wanted to look at engagement rights together and wanna see what we like and don't like cause how can you know unless you go try some on. We were then sat down with another associate, Sean. Idk if he was just looking to make only money that day but customer experience was horrible. He was asking what I was looking for I said I'm leaning towards a Dutch marquise but know they're hard to come by so I wanted to see marquise in person on my finger to get an idea if I'd like it in real life. Brandon had already laid out some marquise for me beforehand so Sean showed be them again and then talked AT me and explained what I wanted was an elongated hex... thank you, thats great to know although both are correct. He explained what cut and clarity were. Not something I was confused about but again, thanks. He pulled up some from his source and told us how much they were and it felt as if he was trying to make us leave or scare us away by mentioning the prices. Then he asked for timeline and my boyfriend didn't wanna say exactly what the timeline was in front of me and it's like a switch went off and he just wanted us out of his store. He was like okay well here's my card and lmk when you guys are ready. And then we just sat there in an awkward silence for a moment cause he dismissed us so fast we couldn't even process we were being kicked out lol. Anyway... I would not recommend coming here unless you can be perceived as being loaded, if you get what I'm saying. Horrible customer service from Sean. Brandon however, was great. Really wanted to support a jeweler local to us but I could never spend money at a place that treats their potential customers like this.

Exceptional service and very knowledgeable. I'm very happy with the repairs to 2 of my rings. The…read morecost is very reasonable and Michael is great to work with and would highly recommend. You won't be disappointed.

My husband and I stopped in today to get our wedding rings cleaned and polished (purchased at…read moreClark's, which was an amazing experience all on its own, see my prior review). He does such a great job cleaning, polishing and in my case throughly inspecting my diamond. It makes me feel really good about not only our original purchase, but about the maintenance they receive there. As a bonus I walked out with the most beautiful pair of sapphire earrings ever. I'd been hinting that I wanted new earrings and these were just waiting for me. My husband is amazing, but so is the selection at Clark's. And the owner makes it so easy and pleasant to do business, truly stressless. It makes me happy to support such a great local business and I'm always thrilled with the outcome of any visit.

I have to say that I really like going to Salewsky's Jewelry, located right in the heart of…read moredowntown Centralia. There are not a lot of options in Centralia or Chehalis when it comes to locally owned, specialized jewelers. Centralia has a very talented one, though, in Salewsky's. I have taken my watches there a number of times to either fix/repair/replace the band or replace batteries and have no complaints. It's family-owned and the husband/wife that own the shop along with the son are all very friendly, knowledgeable, and caring. Every time I've been there, they have taken the time to listen to what I needed and asked any questions they might have. Once I was there when a young couple was working with the son on selecting either an engagement ring or wedding rings (I couldn't tell and I didn't want to eavesdrop too much). The son was very helpful in their search - giving lots of samples and choices for them along the way. When you walk in you can tell that they take much pride in their store and the items for sale. They have a pretty good sized selection of nearly everything (watches, earrings, bracelets, rings, etc.). I'm a sucker for watches and their selection is envious, especially their pocket watches - which I have always loved! They also have walk clocks and other knick-knack type items. What they have a great selection of, and what I feel they specialize in, is their antique jewelry. It's beautiful. All types of the jewelry that I listed above are included in the offerings of antiques. I am in no way an expert on jewelry values and prices - and especially when I comes to antiques, so I can't attest to their prices; but their "for sale" items seem to be a wee bit on the high side of the market. Their services when it comes to batteries and fixes are very reasonable, though. The owner even repaired one of the bands for free when I mentioned that it was first repaired just a few weeks prior. All in all, I do like going to Salewsky's Jewelry and recommend it as a place to get things repaired and shop for something new (or antiqued). :-)

Parked in front of the store, I unloaded this large clock while he stood and chatted with a friend…read morewatching me. He made no attempt to assist. His friend did. I should have turned around then. My Older Grandmother clock had not been oiled or checked in years so a friend recommended this place. The rude owner was far more interested in chatting with her than what I had to say. I have had the clock back several months and still must adjust the time each week to keep it current. I did not have to do this before. The place smells of mold, there are a GREAT many items on display and none of them are priced. When I asked about prices he said "what item". I asked him to look at my fathers gold watch to see it's value and he said it not worth anything. Well, just the gold case is worth something. He said it was not gold but when I asked him to test it he learned that it was indeed gold. I would not trust this fellow again nor recommend him. There MUST be better places than this.

**Review for Panowicz Jewelers**…read more I cannot recommend Panowicz Jewelers highly enough! Leslie Panowicz and her team deliver the most personalized service in the industry, making every visit a truly special experience. When searching for jewelry, it's often about creating a lasting memory, and Leslie has an incredible talent for helping you find exactly the right piece to capture that sentiment. Easily the best in Thurston County, I would argue that Panowicz Jewelers stands out as the finest in the entire Pacific Northwest. If you want exceptional service and beautiful jewelry, look no further than Panowicz Jewelers. Thank you, Leslie, for consistently exceeding my expectations!

I was searching for a local place to buy an engagement ring and was beyond happy to find this…read moreplace. They were extremely educational, informative, helpful and willing to work with a tight schedule. I received had written notes after my purchase mailed to my house after the date I told them I was going to propose, they wanted to meet my fiance and give us a gift when we came back from our trip. They made us feel welcomed and appreciated!