I came here after work. I quickly realized they had no plus sizes. I usually wear a large or XL…read more There were two ladies there. One of them was super helpful and showed me some items. Everything fit perfectly. And omg, I found the most comfiest white turtle neck. Got so many compliments. They have a great selection. Great material. Affordable. But the service was a 10 out of 10!

I want to start off by saying I've been coming to this fashion trend since I was in middle school…read moreand now I am in my early 20s. The girls do a great job at customer service and helping you find the best outfit choice for any occasion or season. One CON is the return policy. The return policy has always been super strict and a little unfair. For starters, you can not return something and get your money back for any reason, however they do allow you to exchange. Please make sure that the tiny little price tag is still attached to the dress because they will not allow you to exchange the dress even if the little price tag is not on. To me that is an extremely petty reason to not accept an exchange on an item. Also do not mention whether or not you wore the dress even if it was for 30 minutes because they will not accept it. As far as value, most of the items there are worth the price. For the store to be there for so long they don't really offer many discount options and they don't have many sales.... Just marked off prices on items that don't sell.

Best service. Been going here for years. I appreciate the work gear they sell. High vis.read more

I went shopping early for some necessities for my restaurant and what a bad experienced with this…read moresales lady. Although I don't know her name but there's only two female working in that store and I repeat this lady is the rudest, unethical and very very mean in so many ways. By that, I mean when she talks to a customer meaning me she has no manners and very sarcastic. When you're working in a public environment and you're at the front line you give your best customer service so people will keep coming back. This lady has none of that. I own a restaurant and my customers are always my priority and I always greet them with a big smile and make them feel welcome. I hope when you go this place you don't experienced what I have been through. My day was ruined because of this woman. I give this store a negative 5 star.

Amazing service, these ladies know how to sell and every time I come, I get the best customer…read moreservice! Very humble ladies. I will definitely recommend them and will continue to purchase my shoes here for myself and my daughter

Went there today and one of the girls was so helpful and polite, while the other one asked for me…read moreto put the shoes back and we still were looking. She also was not helpful and clearly irritated on us making a decision, clearly trying to rush us out. Also something that was so odd was I asked for a receipt after Paying cash and she stated because I paid cash they didn't give receipts unless I payed card. She also said they take Zelle and if paid via Zelle it was no tax and no receipt. I asked her again and she said they don't give receipts when it's a cash transaction I immediately knew that was illegal and upon researching I came across The BPC § 21666 outlines the requirement for vendors to provide written receipts for purchases exceeding $15. It is law to provide receipt with purchase of 15$ or more. Be aware.

Ridiculous policy. I was really interested in a pair of jeans that were on sale. So I approached…read morethe fitting room and asked to try on... the employee says "sorry you can't try them on because it's a sale item." So I walked away and asked another employee hoping she can let me try them on and I was told the same thing because it was a policy. I asked to speak to the manager and she said," oh she's not here that's just the policy and there's reasons" and I asked for the reasons and she couldn't list them. REALLY RIDICULOUS POLICY FOR SALE ITEMS. Could've made a sale but y'all chose to have a ridiculous policy.

Love this place !!! Never fails always find up to date fashion From jeans to tops , dresses and…read moremore ! Staff is very nice especially the young lady who works there not sure of her name wish I knew but she's very helpful I give this place 5 stars because customer service is excellent and clothes are extremely cute and affordable thank you fashion bay !!!!

Their customer service is amazing. I recently made a huge mistake while ordering online and somehow…read moremy order was going to get shipped to Arizona- my mistake since I should of reviewed everything before submitting and finalizing my purchase. I was freaking out since I knew they were extremely busy with their big weekend sale. I was able to reach someone on the phone and they helped me right away. Thank you guys! Good customer service is very hard to find now a days and is truly appreciated.

As others have said cheap and overpriced. The item I purchased must be for flat chested women bc I…read morecould not wear it and they refused to return it.

The clothes are ok but a. Little expensive and I like it cause they have all kinds of sizesread more

It was 7:47pm and one of the workers turned off the lights as I was looking at the stockings! She…read moreknew I was there because she said oops and sorry but never turned the lights back on so I left and I was going to buy some heels! I would much rather drive somewhere else if this is the service a store gives

Went here with my mind set on getting some dickie overalls! I wasn't sure if they were going to…read morehave them or even have my size.. not only did they have them, but they had 3 washes, a dark denim, a medium wash with a little wear, and then a lighter pair. The cashier helped me find my size and pick the color I wanted. I ended up getting the medium wash with a little wear. I tried them on in store just so I didn't get my hopes up for no reason. The dressing room was small and clean. It had no chair/or place to put your items aside from the hook on the back of the door. And the door is cut at the bottom, like a lot. A Looky Lou could definitely peek in if they wanted too. I also got a pale green shirt to wear under. I had a vision to but my logo patch on the overalls & wear them to events & to paint in it. It worked out perfectly.

Great customer service and really nice clothing!also really affordable prices. Carlos is very…read morehelpful I'm definitely coming back

This store saved me I needed a dress that I wanted to try on at the mall and I found about 5/6…read moredresses in the ruched style I wanted The workers were pretty nice they greeted us when we walked in and left us alone to shop and look around

Customer service was horrible, the worker was rude and accused me of stealing. She took the clothes…read moreI had tried on and said I wasn't able to try on clothes after that. She proceeded to question me about a missing tag. Never shopping here again.