TERRIBLE CUSTOMER SERVES‼‼ I was trying to buy a shirt I was paying in card i accidentally put in the wrong pin and he got mad and told me to get out of the store in a rude way and he snapped the bag outta my hand he was being so mean he could of told me nicely! read more

Body shaming teenagers!!! My daughter was told she wasn't allowed to try on spandex pants because she would stretch them out!!! There is obviously no customer service here! If I would have been in the store when you humiliated my daughter I would have gave you a piece of my mind. Every one comes in different shapes and how dare you!! Rude I hope you go out of business as we will no longer be supporting your business! read more

Wish i could leave negative stars! Rude and not even sure it's a real business? My daughter and I were treated horribly and would never recommend this place ever! Owner said deodorant was on the dress? My daughter specifically didn't wear deodorant this evening to try on dresses. Do not take your daughter there! I am surprised they are still open? STAY AWAY! read more

I only worked here for 3 days . I was referred from another employee I rent from and when I went in for the interview they hired me the next day. Then fired me for being to "qualified" for this job and not having a matched energy. Mind u I was only there for 3 days, how can you base 3days of work "4 hour shifts" 1day of u both being there and let someone go. He didn't give me any real reasoning and was very rude to me and my last day of work I was sent home early shortly afterwards leaving I received this text message. Benny is very rude and a pervert who walks in the girls dressing room to do work when the sing he put up specially himself says" NO MEN". Highly don't recommend shipping here if u want great customer service and helped properly. read more

Fashion Max - Women's Clothing Near Me - Santa Maria, California

See all

Very rude. I tried on a dress and ended up not getting it, and the man got very upset when he found the slightest bit of deodorant on it. He then yelled at me saying he couldn't sell it anymore, and then told me I wasn't welcome in the store anymore. Safe to say I will not be shopping here anymore. read more

Horrible service! I went in to shop for couple dresses for my daughters and ready to spend money. The owner closed the dressing room on my girls. They liked a lot of the dresses, since we don't live in town I went back and asked if they can please try them on. I notice the dressing room was open and she told me no they can't and she went and closed the lights In the dressing room. She was so rude she has lost our service! Would not recommend them! read more

Staff is very rude went in and bought a dress for my graduation the lady at the register never said that the dress was final sale long story short tried it on didn't fit brought it back twenty minutes later and she tried telling me that she said it was final sale which she did not she was So rude very unprofessional fashion max will never get my business again read more

Wish I could give 0 stars. The owners have no idea how to run a successful business. They are extremely rude to the customers. Racist. Unhelpful. Will not let you try any clothing items on, then they tell you everything is final sale no returns. Why even have a dressing room if you won't let anyone use them? They stare you down as you try to shop and accuse you of stealing. Absolutely ridiculous. Trying to scam customers. They should be shut down. read more

Terrible customer service. I bought a sweater and took it back within three weeks because it was unraveling. I showed them the receipt and was told there was no refund. I worked in the clothing industry as a merchandise manager, and I've never heard of such a ridiculous thing. The manufacturer will take it back, these people just didn't want to bother. I'll never shop there again. I see there are tons of bad reviews for this place! read more

So we're in this mall out of town and me n my hgs walkin around a store looking for some clothes, and the store owners are Korean So I hear him tell the Korean girl to watch me and my friends in Korean I didn't say nothing We walk up and we pay and my hg said something smart to them cause how they were on us in the store ! So I pull out my whole STACK of cash when I pay so they know we ain't no thieves or broke bitches ! When my friend walks away he calls her a crazy bitch in Korean He still not knowing I speak Korean And then I kill him off and say to him in Korean "My friends not a crazy bitch" and I speak Korean mf ! And said just cause we black don't mean we steal He stood their looking stupid and surprised as we walked out ! If I didn't need these new cute outfits they wouldn't have got a dollar from me ! read more

Worse customer service I have ever received. Will only let women in?? So ridiculous and embarrassing

This is the store to shop at if you want to look like a hooker/stripper/porn star. Sheer crop tops, clear heels, spandex dresses with scandalous cut-outs...if you stand on street corners for a living, you'll find appropriate work attire here. While the majority of what's sold is geared in that direction, some normal looking apparel can be found on occasion. I have actually bought two tops here in the past. Prices are cheap (about $10-$20), quality is lacking. They sell NYX jumbo pencils & lip liners too as well as a variety of hair accessories & jewelry. Customer service is lacking as the owners usually look like they're pissed about something. But, I'll probably come back to browse when I'm bored on a day off since there really isn't much else to do when you're stuck in Santa Maria. 2 stars. read more

So I went to buy a dress for my daughters prom... dressing room closed due to covid cool. But then the owner tells me no refund or exchange on dress!!! Wtf ur telling me she cant try it on to see if it fits.. so now if it don't fit now I can't even bring it back! How the heck does that make any sense... stupid ill never go there again... terrible customer service read more

HORRIBLE customer service. the worst i have ever experienced. The owners look at you like you might steal something, and they never smile. The clothes here is ehhhhh okay. I personally just come here when i need converse (they are a bit cheaper) Other than that i dont like to shop here because most girls in santa maria shop here therefore i will look like everyone else. Plus they dont have anything that is my style. Also there are girls who are working there as well and they never say hi or ask if i need help finding something, looks like they hate working there. Wouldnt blame them though, i wouldnt like to work with the owners either. read more

Do not shop here. I have 5 teenage daughters and we have visited the store several times in the past year. Every time, the owner watches and follows you as if you are going to steal. We were told to leave the store with our drinks once. Today tops all. My husband purchased a jacket for our daughter for Christmas and kept the receipt in case it did not fit correctly. I went to the store today, with receipt in hand, in order to exchange for a different size. They refused to accept the exchange because the price tag had been removed! The tag was there but not the price! I explained it was a Christmas present therefore we removed the price tag. The receipt was there! The same jacket in multiple sizes was in stock in the store. Manager was called over and they still refused the exchange. Absolutely zero customer service. read more

I would give zero stars the owners are so incredibly rude always giving you looks like your stealing or out for no good. I used to love this store when I was younger but omg there costumer service is absolutely horrible just the male owner I have always had a bad experience with him so sad that people treat others so horribly when they are looking to spend money at your store! read more

If I could give them no stars I would ,I went in and had another bag from the another store and the detector beeped and they came over to us and asked us to walk back and basically said we could go in because my keys kept making it beep and they were so rude and disrespectful about it and tried accusing us of stealing when we were ready to buy new clothes, They basically humiliated us and very unprofessional, never coming back again. Never heard such a rule of if he monitor beeps we can't come in st all ? Like I understand you don't want anyone stealing anything but we had literally just walked in, horrible service read more

Shopping there is not the best. All that the owners do there is stare at you while you shop. They eyeball little kids and tell them things. Little kids don't know better than to run around. Prices there are very expensive there, but some cloths are a really good price. I feel like the only reason why they look at you the whole time is because they fell like you'll steal something. The only thing that's bothering there. They do not hire anyone they don't trust . Sometimes they are rude. Sometimes they make it comfortable by not starring at you and they are busy doing their job. Many people complain about their services. Most of their clothes are up to date, but they are very cheap material. Their fitting rooms aren't that fancy. You can only try on 8 things at a time. If you want to return something it must have the tags and receipt. They are very strict on a return in policy. Especially on the cloths or jeans. If you want to check out the make up you can open it if you don't take it. Don't go there. 40% of people do not like it there and walk away. Jeans there rip in less than 5 months and their cloths shrink and fad away. They only have brand name vans or chucks that's all the brand names they have. They have cute sandals but again they are every cheap material. I feel like they should have some better clothing and they shouldn't have a cheap side of the room. They do not have comfortable undies and panties. Some people like it but some don't. Like they say stokes for different folks. read more

Only shop here if you want to be accused of stealing. They Consistently follow you, but they won't ask if you need help, they just follow you around and aggressively fix things you touch. Not sure why people would spend their money there if the people who own it are going to be upset you are shopping lol. read more

The owners definitely lack customer service. They are extremely rude!! I wanted to exchange an item because it was damaged and I hadn't realized it until I got home. The lady at the counter told me I couldn't exchange it because I had ruined it, it hadn't been more than an hour since purchased and I hadn't even tried it on! Some of their items in store are stained or ripped and they sell it full price. It amazes me they are still in business. read more

Three stars because they always have cute & cheap stuff, but minus 2 because the owners will always stare at you and watch you while you're shopping & make you feel extremely uncomfortable. I've never been asked if I needed help or greeted when I walked in, anything. They could work on being a little nicer read more

This place is not very fun to shop at. The owners are so very mad. They watch you every movement you do. Like if you are going to steal something. The services is not great at all. one time I was shopping there. I asked if I can get help or if there was a smaller size on a shirt. One rudely answered to me what ever we have there that's all we have. The employee they have is always so serious. A smile doesn't hurt the heart or mouth. Once I tried to pay with my Credit card I get charged for using it. Boo I didn't like that at all. The clothes is always not that great. The shirts are like tummy showing things. The pants are always reduced sizes. I never find what I'm looking for. Some prices can be a lot for something that shrinks in the washer. They never really have any discounts on anything. Not even three shirts for twenty dollars some sort of special. Something like that would always bring costumers back. It obviously never made me go back there. They never have any music playing in the background. It's always boring to be there. I don't recommend my friends and family to go there. Service is not good. The people that own it always keep staring. That is something that bothers me a lot. Most employes in clothes stores come up to you. They ask with a smile if they can help you find something. If you say no they politely say if you have trouble feel free to ask me. That is always something I enjoy to hear because normally I never find the things I want. It's not a fun place to recommend to friends and family. I've seen so many better stores than this one. read more

Are you struggling to decide where to go shopping for clothes? I always go to Fashion Max and I love it there. The clothes is cute and fashionable and is not expensive. You can try on the clothes and if you don't like it you can just leave it there. The workers are friendly and always ask if everything is okay. Everyone I go I find everything I need and leave happy. Fashion Max has the cutest clothes you'll ever see. You will fall in love with most things that you wouldn't know what to buy. They have everything! Shirts,tank-tops, sweaters, jeans, shorts, and dresses. They even have every kind of shoe! What else can you ask for? You have everything in one store. I know you're dying to go shopping and buy cute clothes. Here at Fashion Max they have everything you need. Everyone will be asking where you shop for all you're adorable clothes. read more

Honestly the clothes are cute and everything but the owners and staff members are always on my case. Why are they always mad?? I don't recommend it here. read more

One of the stores I stop by when I'm in Santa Maria and need new clothes. The options are pretty feminine and casual, no matter what your style is you'll find something that goes along nicely with your look. Low prices on tank tops and cardigans here. read more

This store needs new management. I will never ever shop here EVER again. I bought something and the cashier did not take the censor tag off of it. When we left the store, the alarm went off yet she didn't check my bag! When I went to check the shirt later, I noticed the censor was still on it. I went back to fashion max and told them. The man who I think is in charge of the store yelled at me and accused me of stealing it! He pointed his finger at me and told me I did not buy it. I thought that I threw away my receipt when it was deep in my pocket, so when they asked for it I said I threw it away. I told him to look at his video camera , and I was ready to raise heck up in there. I found the receipt and gave it to the cashier. THEY DIDNT EVEN APOLOGIZE for accusing me of theft. NEVER buying any clothes from that place ever again. I rather shop at the 99cent store for clothes than that fashion trash store. read more