i went to this check cashing place on a friend's advice. The location exudes a serene sense of security that makes you feel safe and cared for. It's a classy and tranquil place. Really enjoyable experience! The team that included all ladies crew was kind and smiling. They seemed really interested in making the visit satisfying, they offered me cold water in a warm day. The place is immaculate,i liked the atmosphere here. i felt relaxed and welcomed from the moment i entered. i wanted to cash a check that two my own banks denied to cash, the team's experience and professional expertise made me give them this above and beyond review that they were able to locate the issuer through their own system of database, verified and cashed my check at a very low fee. i needed the funds for my sons tuition and his upcoming basketball tournament related expenses and they literally saved me and my own a whole lot. thank you so much for the prompt and fast acting help, you guys will see me AGAIN read more

Super friendly and I must say this is the most high end looking check cashing place I've ever seen, clean, looks like an actual bank , customer service is excellent. read more

OH MY GOSH. I am so pleased with this check cashing place! I was late on my water bill and got a 3 day notice to quit on Monday, and it is currently Wednesday, and THEY ARE AMAZING. I was in and out of there by 10-15 minutes. AND APPROVED. I originally went in for a 250$ pay day loan not thinking I could get anymore. Automatically I was greeted and welcomed by the 3 friendliest employees at 1pm on 12/18/24. They told me about trying for approval for a loan with a higher amount, and I said yes! I didn't think I would get approved because my credit score is 560-580 and I let her know, and she said we could still try. I ended up getting approved for 480! Thank you so much you guys 10/5 stars!! read more

Honestly this is the best check cashing that I've ever been to. There always two women that help me out every time I come and there is always the same consistent great customer service. The facility is clean and is never busy every time I come in which is surprising. Would never go to another check cashing place again read more

I absolutely love California Check Cashing! They are always super sweet, helpful, understanding and willing to work with you in any way that they can! They are considerate of their customers and treat everyone with respect and kindness. I have never had an issue with California Check Cashing! I've been coming here for years and I will continue for as long as it's needed. I appreciate their hospitality and how excited they are to help their customers! Thank you California Check Cashing! read more

I have been coming here for 10 years always great customer service I prefer this location the manager And employees are always great ! read more

Don't come here, I had all my documents ID. My manager answered her phone after hours I showed my offer letter and they couldn't understand what severance pay was, but that's your loss because I just went to Ace cashing. This place wanted me to come back tomorrow so they're lazy manager could verify the information herself which makes no sense is that not why you have workers? And then about three different people got their new customer as well. I hope they delete my Social Security card and all of that information as they offered me no services rendered read more

The Castro Valley California Check Cashing Store, located at 3105 Castro Valley Bld. is the best check cashing store I have been to in the Bay area!!! What sets this store apart from the others is that all of the staff there are very professional, friendly, patient, and eager to help you get the services you need, and they will go the extra mile to help you meet your financial goals. Kudos To The Management and Staff At Castro Valley California Check Cashing Store!! C. Fisher-London Administrative Specialist Hayward, California read more

This was by far the worst experience in a check cashing establishment. The clerk at the window was completely ignoring us while on the phone on a personal call, not bothering to put call on hold to acknowledge or say just a moment and I will be right with you. And when my spouse who has worked in check cashing asked about use of debit card for money order she was combative and did not have the correct information for the service. Likely she just didn't want to work further as it was 40 minutes before closing. I cannot recommend this establishment, as this is not the first or second time dealing with bad service here. Completely unacceptable and you're better off going to a more professional location. read more

This company should not be able to do business with western union. I been there and the teller was so bad, she didn't want to help me, without any reason. I don't recommend anyone to use this company. read more

California Check Cashing Stores - Is the business location - Check Cashing/Pay-day Loans Near Me - Castro Valley, California

Worst customer experience I have ever had, handsdown. The lady who helped me kept asking so many questions. Questions that aren't even needed to cash a simple paycheck. She even requested to see all my pending transactions in my bank account and my transaction history. I wouldn't recommend this place to anybody. Last time I remembered, usually all you need to provide is an ID and a simple signature on the back of your check? Such a terrible business. read more

Friendliest staff & best customer provided ever! Anything western union related etc they are super helpful and explain everything. Yes they get a lot of personal information but that's needed, even with regular banks. People who have problems with that are usually suspicious characters. People come in here and can be super rude so I would ignore the negative comments! read more

I've been coming to this location for years and the staff is very friendly and very helpful. The hours are perfect and it's never crowded when I come. Give this place a chance they are here to help. read more

Very professional and caring people. She always made sure I wan taking care of. Thank you very much for all you've done. read more

California Check Cashing Stores - Check Cashing/Pay-day Loans Near Me - Castro Valley, California

This is the worst place we can go to send Western Union I just came out of there made me so damn mad first of all waited one hour to be served second of all the lady who's behind the counter she hates her job so much why she's sitting there she can find a better job or she might be one of the franchise owner I think California check cashing should train their employees or a franchise owners how to respect people or how to be helpful for their customers and not to tell them to go somewhere else to send their money I go to this place because it's in my neighborhood if she doesn't like to serve me she should not be in my neighborhood read more

Great customer service! The staff is very friendly :) I usually stop by this location to get a payday advance and they are very nice. They always make me feel welcomed. read more

Love the staff. Went in, customer did not have face mask on, will not use their services again. It's a shame because I love the staff, very efficient and friendly. I would go in there several times a month but not anymore. Any co. in Castro Valley that doesn't have folks with face masks I will not patron again. Be well. read more

This place seems shady they need way to much personal information. Instead of keeping it all in the computer they make copies and print them out and so called fax them to a manager to review , who knows where. The whole process makes you feel uneasy. I have gotten may loans before. But this is by far the most sketchiest. Let's hope all goes well. They also said that it was a paperless transaction but had quite a few pages printed with my personal information. They claim they shred it. Let's hope so, as added protection I put a freeze on my credit reports and all my credit cards. I will keep a close eye on my credit report, just to make sure. read more

Shady business practices. Went to pick up Western Union sent to me, and they collected a bunch of unnecessary information after already being presented with ID and Confirmation (which should've been all that's required per Western Union). read more

I only need to cash a check. They asked me to fill out a loan form, then get 2 reference, asked many two billions of questions, and took a picture. What is it!! Worst than interview. read more

This location is awesome! ALL the staff are super accommodating, and have time and time again fine out of their way to assist me - often times exceeding my expectations. They have been a life saver and an excellent source of knowledge and info. This location is never busy, as there has never been any line to wait in. Also, the lobby area is notably large, making it more comfortable and giving more privacy during financial transactions. I give this place an overwhelming 5 stars and recommend it to everyone!! read more

Was short on rent, went in and got loan in less than 10 min.Walked out with cash in hand.Girls were very helpful ,Will recommend my friends and family. read more