I accompanied a friend who needed to cash a check here, and what I can say is that you get exactly…read morewhat you're looking for. There are multiple tellers, thankfully only a few people in line, and overall they're out of there in 10 to 15 minutes. The neighborhood is definitely not the best. Given that it's in East Oakland, if you're not familiar with the area, it wouldn't be surprising if you were fearful or concerned about getting into a bad situation outside of the business. But for Oakland natives, we're right at home. Among the most important things to take note of if you have to go to this location, is that the parking spaces were very packed. Literally, almost no parking whatsoever available due to customers going to other businesses nearby. I highly recommend that you lock your car, and pay attention to those around you. Lastly, and this shouldn't be a surprise, but make sure that when you receive your cash, that you have it put away safely with that being a backpack, purse, wallet, etc. Since I have no complaints about the service that I witnessed, and my friend was also pleased with his encounter here, this location gets a 3/5.

I wrote a review about this place on 6/30/2026, Luchia or whatever her name is supposed to be the…read moreassistant mgr but what she really is is a blatant liar and hasn't a clue on customer service.If you read my original review about what was going on it finally came to an end after she blatantly lied to me AGAIN via a telephone call today (7/3/26) She said she was waiting on a call from the corporate office to see if it was approved to refund or give me a new money order for her negligence regarding HER voiding of my original one on 3/2/2026 but what she didn't realize is i spoke to the corporate before i called her and they said they had not heard from her, i knew she was going to lie to me which is the reason i called them first and they immediately called her & told her to resolve it funny thing is i asked Luchia for the head mgr's name and she told me she could not give it to me or the contact information which is absolutely absurd considering the fact that the final decision on what to do should be the responsibility of the owner/mgr. This lying woman had the original person who issued me the first money make me a new one and even had it ready before i got there which really lets me know Luchia was trying to cover herself and deflect all wrong doing to the cashier when all she did was do her job, i wanted to simply get cash because i no longer trust their money orders and lying Luchia told me it was not possible, I have been going to this place for years but they lost my business because of this totally unneccessary easy to fix situation especially once it was determined Lying Luchia was at fault.

They Refused My Funeral CheckEvery Excuse Was Proven False, Still Denied…read moreEven at $135 Fee On July 20, 2025, I went to the Oakland Order Express with a legitimate $5,570.83 check from BlueVine, drawn on Bank of America. The check was meant to cover urgent funeral expenses. I was fully prepared to pay their steep $135 fee just to access the fundsbut they still refused to cash it. The back office gave excuse after excuse: that the bank was closed, the issuer was out of business, the check might be fraudulent, etc. I calmly and respectfully disproved every single claim, providing screenshots and official sourcesyet I was still turned away. Because of their refusal, I missed the final deadline and had to endure major late penalty fees. I truly believe my race and appearance played a part in how I was treated. This was humiliating, financially harmful, and completely unnecessary. Order Express should be ashamed.

Intermex looked like a money transfer service from the dozens of signs in spanish on its door,…read moremasthead,and windows. they also sell mexican movies, soft drinks, and men's toiletries..... sampling: Mi tamarindo (tamarind drink)1.50 -"100% natural" -ingredients: water, tamarind juice, sugar, fructose syrup. (made in thailand) drink has tartness and sweetness. nice taste. 2.5 stars cuz the fructose. take outs: -gaming machine in store where you can snatch coins with a claw. -courteous service.

Pro: Nice website with useful information. Con:…read moreUnbelievable, that they will not answer a question via e-mail and when called at 'Customer Service' 1-800-670-8611 no one can speak enough English to understand or answer a question. I salute their use of employees with the Communication skills to speak Spanish. However, I would expect them to be bilingual and be able to speak English. Mr. Raul Ortiz Barbosa suggestion to call Customer Service to get information was useless. I do not recommend Intermex, I will go back to using Tuyyo, ShareMoney or Remitly for better service and I will avoid any transaction involving Intermex for sending or receiving money to Mexico

I cannot thank Lois enough for what he has done for me!!!!…read more I have been coming to this Check Cashing on and off for a while. I'd always see the fliers on the counter advertising the Financial Coaching but I always assumed that I would have to listen to tips and facts I already knew with little advice on HOW to actually fix my situation. Well, I was completely wrong. Lois signed me up immediately. Upon my first appointment I told him my financial situation and he had a solution within minutes. We reviewed my current income and prepared a budget to figure out where my money was going. I told him I was stuck in between apartments, going from one hotel to the next, and that while I had longevity in employment my Credit Score was non existent. The hotel life was expensive and it took up over 85% of my income but I couldn't find a place anywhere due to my credit. He offered me a loan to receive a $200 secured credit card and the money to pay off a Derogatory electric bill on my credit. 6 months later my credit score went from non existent/ below poor to 657!!! I am now on my way to a 700 credit score thanks to Lois and his guidance. I now have 2 checking and savings accounts. 2 secured credit cards that have now increase from $200 to$500 due to my good standing in payments for the last 5-6 months. I am now eligible for other loans and unsecure credit cards. Now I get to take my time and see what works best for me and my situation instead of going after whoever offered. I now realize that controlling your finances is a great responsibility and can affect not only you but your family and their livelihood. Once again I thank you and your staff for being so kind and helpful.

I've been with Poppy Bank when they were First Community Bank…read more They're small, but always greeted with a smile and your name. Their customer service is top-notch and if you're having any glitches, they will try to resolve them in a timely manner. I've recommended Poppy Bank to family and friends without hesitation

I had the pleasure today again meeting n letting Connie to help me renewing my mature CD. I always…read morefind this branch location convenient and the staff, old n new helpful. Connie has been working here for a long time and she is knowledgeable about everything. She is humble and doesn't brag about what she knows but she knows! She deserves recognition and is ready for whatever title you can give her. Thank you Connie and thank you Poppy Bank!

I never go into a branch since I do everything from my app, but I Needed to go in and the line was…read moreridiculously long. I waited about 30 mins, but the service I received from Ricardo was bomb! He was professional, efficient and friendly. The wait didn't seem so bad when you're presented with great service!

Waited in line for 30-40 min. Once I got helped they stated that they were unable to help me and I…read moreneeded to call a number instead. What's the point of a bank not being able to help a customer? If services are online then close the bank

The Bank of America across the street closed during the pandemic, which led me to open an account…read morewith this Citibank. It turned out to be a great move! The staff is fantastic, the location is highly convenient, and the customer service is always friendly. What surprises me the most is that I can actually speak to a real person at this branch. Unlike Bank of America, where you always get routed to an 800-number customer service line, the staff here is actually available to talk I can't find anything negative to say about this branch.

I needed some Cash Homie !!!…read more So I Rolled to this Citibank !!! I bailed out of my Whip and went to the. ATM !!! I like these ATM they are Brightly lit and there is a lot of Foot Traffic going by!!!! I did my Banking and Signed Out!!! I Jumped back into my Whip and rolled out ! Alameda is a Fairly Safe Place! But When You Use A ATM , Be Aware Of Your Surroundings !!! Trust Your instincts!!!! For ALL THESE REASONS !!! THIS IS A Baller On A Budget Approved Establishment!!!! Definitely Keep Your Pimp Hand Strong !!!!!