Wes at Fleet Feet was amazing and patient with me as I navigated through some new changes! Easy…read moreprocess and walked out with a big smile on my face-ready to take on Chattanooga Garrett & Coley Jones

Before I arrived at Fleet Feet, I tried another place in town whose website advertised an…read moreincredible customer service experience - a heart welcome, a foot measurement, etc. I didn't receive any of that from them. Not even a hello or acknowledgment that I entered their store. Anyway, enough about the other store... I received what I was looking for from Fleet Feet. They let me jog outside to test out the shoes. They spent like 45 minutes with -measuring my feet and giving me suggestions. I asked for the most inexpensive shoes that would provide great support for my short distance running (currently up to a mile). Davis enthusiastically brought out 6 different pair. He didn't have the "man-I've-really gotta-sell-so-I-can-make-good-commission" face either. It seemed like he genuinely wanted to help me. I ended up buying socks along with my new Hoka running shoes. Great customer service! I'll be back for my next pair.

Great service, selection and prices. Every time I visit a location it is consistent with a huge…read moreselection of what I am searching tor

BETTER BRANDS BUT STILL NEEDS WORK!…read more I usually don't frequent Shoe Dept stores because they are usually small and stocked with lesser brands. As I was walking through the store today, this store caught my eye because it was huge and looked like a real store. I walked inside and I notice that this is a new store. It is very large and stocked with a nice selection of shoes for the entire family. Upon closer inspection, I noticed that they are carrying more familiar brands such as Clarks, Merrill and Chaco. Chaco is a great brand that specializes in sport sandals that usually start at $100 in other stores. Here, they were significantly less. I also noticed that this store carried a great selection of western books that were genuine leather and from nationally recognized brands. What?? I am so pleased that they are increasing quality and options for women. Although I don't shop at Shoe Dept, this store is definitely causing me to reconsider doing so. 5/4/15 I stopped in today to get a closer look at their sport sandals for men. While in the store, I noticed that they only put one shoe in the box. I realize that this is a part of their theft prevention strategy but it just screams "We don't trust you" and that is never a good feeling. It also makes it difficult to help yourself when you have to rely on the employees to get every shoe you want to try on. This was totally annoying.. They don't have a ladies room which is insane because any store of this size that carries women's shoes, should have a public rest room. Just remember to handle your business prior to entering. I am really feeling a 2.5 right now, but due to the quality options, I will stick with my 3 star rating.

We walked in the door 15 min before closing time and were immediately approached by and associate,…read morenot offering to help but instead, saying we needed to head to the register and check out. Then they locked the doors 10 min before closing time. If you close at 7:45 don't say you are open until 8pm.

I didn't like this location 10 months ago AND I don't like it to date. The staff doesn't greet…read moreyou. It's soooo hot inside this warehouse! That's always a deal breaker for me. The inventory is meh. I really wanted this visit to be different...... I won't be back!

I ordered a pair of shoes online as a Christmas present and picked them up at the Hamilton Place…read morelocation. It was such a quick and easy process. Unfortunately when I began to wrap them, I noticed I had picked the wrong width and called the store. One of your employees located the size I needed and held them at the front until I could get there. I just wanted to say thank you to everyone that helped me at this location. Everyone was friendly,smiling,knowledgeable and very customer oriented,which is hard to find these days(especially during the holiday rush). All of you should be recognized including the lady who recently transferred from your Hixson location that rang me up tonight. What an amazing team! Bravo

I don't buy shoes very often. But this is the place I usually check out for new work shoes. They…read morealways seem to have some type of sale going on every time I go. There's usually a decent amount of shoes in the clearance area where you can get a great deal on brand new shoes like 70% off the retail price. Worth checking out this place.

Great service & selection. Very friendly staff. Always so helpful in helping me & my Grand…read moreChildren's make great selections. Really looking ford to our next visit. We always celebrate Birthdays, Holidays & other Special Events & Milestones with Crumbles Cookies.

I was told about Becky's Discount Shoes and was honestly kind of skeptical. It wasn't until I…read morewalked inside and saw just how expansive it was that I became a believer in Becky's. There are tens of thousands of pairs of shoes here in every conceivable style, color, and size. I was mostly looking at dress shoes and the selection was almost daunting. Becky's breaks all the shoes down by size and then by color, making it easy to find what you're looking for. I asked a woman who worked there and she told me that the shoes come from closed out department stores, bankrupt shoe retailers, and are discontinued models from the factory. For the most part, the shoes look near brand new, with some being fresh out of the box. Some pairs have a bit more wear to them but are still in perfectly fine condition. The prices are very reasonable too, for instance a brand new pair of dress shoes were around $30-$50. I spent at least an hour inside and didn't even make a dent in the their total selection. If you need a new set of shoes, don't discount Becky's Discount.

For a cheap pair of men's work boots, there is no better place. I got a good brand of steel toe…read moreboots for like $40.

Looked like there could be some interesting options, but I was looking for toddler shoes. They…read moreonly had maybe 50 pairs of kids shoes and even then, not in a range of sizes. I might come in again to browse for myself, but I wouldn't be back for kids' items

I stopped by because a friend suggested this place for running shoes and insoles. I had injured my…read moreheel and decided to give it some extra care to hopefully recover quicker, so she convinced me. I was greeted and helped right away. The man who helped me was very knowledgeable and answered all my questions. He watched me walk across the room to observe my gait and made suggestions from there. I learned that my feet grew an inch and a half (yes! they keep growing well into adulthood and throughout your lifespan.) He also advised that I wear a half inch to an inch more for running shoes. (Apparently it's common for running shoes to fit on the smaller side. Plus, going up half a size gives more room for the foot to spread when it hits the ground.) He let me try the insoles and even pulled out some running shoes for me to see what they offer despite me not being in the market for them yet. I figured why not. He did all the work of fitting them on me correctly. No leaning down to put them on myself. I fell in love with the Hoka running shoes and hope to buy some new ones from them in the future. Shoe prices run from $90 to $150+. (The Hokas were roughly $150.) However, when the newest shoe is released, the previous version goes on sale. On average, you can expect to pay $100-120 for a pair of running shoes here, but you can sometimes get some for $90 with that discount. I walked out with some good insoles and a massage ball for the bottom of my feet. With tax, that cost me $52. There's also a barrel where you can discard your old shoes. I think they get donated, but I don't know for sure. I always try to add something that would make a place better, but I'm so inexperienced with shoe stores and so satisfied with my experience that I'm not sure what to add. hmm... How about getting the parking lot repaved so the dips and bumps aren't a bother. Great job. 5 stars well earned.

This business doesn't strive itself on customer service. I called in and was placed on hold for…read moremore than 5 minutes by the representative who answered the phone. I then asked for Chad (the owner) and within the first few words of me speaking in a calm manner, Chad hung up the phone in my face. This business does not strive itself on professionalism or customer service at all! I would never refer to my family or friends being treated like this.

I was trying to buy a gift for Christmas and didn't make it for the holidays so I went after. Love…read morethis shop! They have such cute items. The clothes are beautiful and lots of different gifts available. I bought my daughter in law a Sherba jacket and she loved it. I will definitely be back.

I was in town just for the day and popped into the shop for some afternoon boutique shopping. I…read morevisited six different stores in town this day and this one was by far one of my favorites! Excellent service, great selection and such original pieces. Can't wait to return my next trip to Chattanooga.