Very disappointing experience with Wilkinson RV in Brewerton…read more We purchased a brand-new camper from Wilkinson RV, and the problems started before we even left with it. When we arrived to pick it up, we were told the microwave was defective. In my opinion, that should have been caught and corrected before the camper was ever sold or delivered to us. They removed the microwave and said a new one would be provided. We did eventually receive one, but the front faceplate was missing. Since we bought the camper in the fall, we winterized it, parked it inside, flushed it out, and checked things over before using it. Once spring came and we started getting ready for our first camping trip, we discovered more issues. The sink was only partially connected, nothing underneath seemed properly tightened, and the shower leaked inside. Some fittings also appeared to be over-tightened and started leaking as soon as we tried to use the camper. When we called and explained the situation, we ultimately decided to take it somewhere else to have the repairs done properly. That cost us about $1,000 out of pocket. This should have never happened after purchasing a brand new camper from them for over $25,000. Buying a brand-new camper should not come with this many issues right from the start. Lesson learned. We will never buy from Wilkinson RV again.

Don't waste your time…read more There is a huge lack of communication throughout the entire process. Unfortunately, we learned that after signing our paperwork. During delivery, the salesperson actually broke the bedroom door while trying to get into the back bedroom. It wasn't even put on a work order until our walkthrough two weeks later. It feels like the moment we signed the paperwork, customer service went completely downhill. The dealership is extremely difficult to get ahold of. Phone calls often go unanswered, and getting updates on repairs or concerns has been frustrating and time-consuming. I'm not someone who normally leaves reviews, but we purchased a brand-new camper and it has been nothing but a headache. I'm hoping to save someone else the frustration and suggest looking at another dealer before making a purchase here. The cleaning crew had been in our camper twice, yet when we pointed out the issues, I was met with, "Sorry it's not up to your standards." That response was unacceptable, especially after spending a significant amount of money on a new camper. What has been most disappointing is how disregarded we have felt throughout this process. Concerns are brushed aside rather than addressed, and the way some employees speak to customers when they are simply trying to resolve problems is unprofessional and disrespectful. We've made multiple trips back and forth to the dealership--over three hours round trip each time--and very little has been accomplished. To make matters worse, they don't offer buybacks, so now I'm stuck in a camper I'm unhappy with and dealing with a company that has been terrible to work with for service and warranty issues. And the issues mentioned above are only some of the problems we've dealt with since purchasing our camper. There have been multiple other concerns and frustrations along the way that have turned what should have been an exciting purchase into a stressful and disappointing experience. I expected much better support after the sale. Unfortunately, my experience has been disappointing from start to finish.

purchased a new Rockwood camper from seven-o's during covid and have been very happy with all…read moretheir patience and willingness to educate newbies. fast forward five years and the service from Fred saved our trip. As we were preparing to depart for a trip we realized we did not have battery power to our camper. we assume the power spike the night before during a storm caused this issue. Fred was awesome, after a few minutes of trouble shooting, the issue was resolved and we were able to depart for our trip. Thank you Fred. I would DEFINITELY recommend seven-o's to a friend and when we upgrade, they will be our first choice

Always helpful. Staff is great . They go out of their way . Locations near you. Rt 11 Cicero…read moreny. Good inventory available to look through

Absolutely horrible and unprofessional experiences throughout our entire claims process with them…read more Lack of communication , sarcasm from several supervisors and managers. Still dont have boat back and they have had it since November.

We purchased a new Imagine XLS last year and these jokers should be ashamed…read more First, I called about adding an inverter. They told me they would not do it unless I buy the inverter from them. OK. I get it. How much is the inverter? We don't know. We will transfer you to parts. Hey We don't know. We will get back to you. No call back. Ended up doing it myself. This year...apparently if you want the state inspection done you need to leave the RV with them for a week. I wanted to replace the awning fabric due to a brush up against a tree. Call Service "Dunno". Transfer me to Parts "Yeah computer is down; I'll call you back." Surprise! No call back. Bought the whole kit and caboodle of extended warranty garbage. Decided to cancel that two months after purchase. Took me reaching out to the finance manager multiple times and over two months to begin the three month long process of cancelling. Yeah these people are LAZY. Great until you have the RV, then you are on their own. How bad you say? Well, Camping World's service department is MUCH more helpful and willing to take my business. We avoided Camping World because of all the bad reviews but this place has them beat. Hope Meyer's goes out of business soon.

Friendly service, very attentive and knowledgeable. We appreciate the care and commitment to the…read morecustomer! Thank you

I work for an insurance company and had the pleasure of working with Matt on a recent claim. Matt…read moreis caring, professional, charming, and funny. Matt's dedication and compassion for taking care of his customers was extremely evident in my conversation with him. It was my extreme pleasure to work with Matt and I personally am thankful that there are such remarkable people still out in our crazy world that care about people and helping them. Matt is a rock star!!!

Jennifer was awesome....it was our first camper so we had alot of indecision...Jennifer was patient…read moreand never pushy so we ended up getting tge camper that was the best fit for my family. Was well worth the 2 hr trips to do business. Everyone at Wilkins were great! Happy customer!

From the owner: Welcome to Wilkins RV in Clay, New York. If you're here, you're probably looking for an RV, and…read morewe're ready to give you a buying experience unlike any other. We deliver a great experience to our customers, staying true to our small-town values of treating our customers fairly and keeping our word. You're creating a way of life that makes for special times the whole family will remember. Children will recall their first outdoor excursions like hiking, fishing, and hunting. Families will bond over shared meals around the campfire. Friends will rally around their favorite sports teams as they tailgate in style. Retired couples will share the joy of seeing the country, one state at a time. There's no end to how an RV can help you fulfill your dreams.

I wish there was a zero star button. I came to this camping world after being at the other Syracuse…read morelocation where they wasted my time by selling the rv I had a appointment to look at before I got there without telling me, so came here after to look at a different one and they tried selling me one that was held together by duck tape under the sides and instead of them fixing it they were trying to tell me how to fix it!! And they were so unprofessional and pushy trying to get me to buy it I literally had to stand up and leave. I would never trust anything camping world is selling, do you your self a favor and go to a smaller dealer like wilkins and seven o

if I could give them zero stars I would. but I'll be nice. me and my boyfriend went to them because…read morethey had a few campers we were interested in. the whole time we were there they were very nice and helpful. but then out of nowhere completely screwed us over. the camper we put a down payment on needed to be fixed, which added to the cost. we were okay with that because we agreed it was still a great price for what it was. never got calls on updates whether it was being worked on or done. then life got in the way so we had to hold, we called asking if they could hold it till we figured things out, they said they would call us back, never did and sent our down payment back without any explanation. my boyfriend called asking what had happened and freaked because they said our camper was going back up on the market. now i understand we had to hold off anyway but we still hadn't heard if we could hold the camper. days later I got a letter stating I wasn't approved when they told me everything was good because I had great credit. these I feel like are things they should be calling us about. I look on the website and now the price is higher. why charge us 4k to fix it if ur gonna bring the price up 2k? Safe to say I will not be coming back here and I don't think you should even try it. It may have been because we were young first time buyers. I guess we'll never know.

Stopped for a mid-trip repair that turned out to be tricky and involved my airstream dealership in…read moreMI. Our technician, Lyn, went above and beyond to get the repair done. He simply kept working, working thru the repair until success was achieved . And he was supported by a very able team. The Burdicks treat their employees really well, serving complimentary breakfast and lunch once a week. Lyn told us he got his first raise 3 months after he started! The Burdick's customer service is what every business should strive for - friendly, professional, knowledgeable and caring. They care about their customers and employees. This place overflows with pride in their service.

Had two slide systems replaced. Made the arrangements by phone 7 months ago. They were very good…read moreabout following up, making sure the parts were there and getting me in. Slight snafu on one part, not their fault. Overnighted it and had the install done just a couple hours after they said they would. Angelo in service was great to work with as was everyone else.

I can't say enough good things about Burdick's. We recently had a lightning strike to our diesel…read moremotorhome. We were towed to this facility and at first they said they didn't work on diesels but then Angelo the service Manager stepped up to the plate and took us under his wing. We stayed there for three weeks waiting for parts and Insurance. Everyone at Burdick's was so kind. They were able to get us up and running and we are now 100% fixed after what could've been a horrible experience. Because of their kindness and professionalism we were able to turn a nightmare into and almost pleasant experience. If you go to Burdick's you won't be sorry.

From the owner: We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle…read moremaintenance, service & repair. Feel free to call or come by our location anytime.

Had my vehicle towed by m&d towing the service was great very professional , fast response time and…read morethe price was reasonable I would definitely recommend this service and these guys to my friends and family. J. Central square ny.

From the owner: We provide Towing and We work with most roadside company which is covered under your insurance, to…read morelist a few agero, state farm travelers, good Sam, wex and many more just call us. Jumpstarts Roadside services we have unmatched response times, we change tires our trucks have air compressors as well, Cars Trucks,Suvs,Rv's, Motorhomes, campers towing of boats, sheds, equipment just call we do it all. We provide some auto repairs on the road by certified mechanics we also have our own repair shop with new york state certified mechanics . We do lock outs, Jump starts,gas delivery, off road recovery, we also do accident towing and the scene clean up and much more. We can tow almost anything, guarantee the safe transport services for your pride and joy your classic cars,custom vechiles, motorcycles race cars, tractors and more. In the event of a break down and your towing your boat or camper we can tow your vehicles and we're able to transport your trailer,camper,boat, rv and more . We are willing to tow your vehicle to a shop of your choice. We are here to offer you fair towing prices, reasonable priced service most is covered by your roadside insurance , We are a family owned business here to serve you we also do long-distance towing. we do what it takes to make our customers happy.

If you Need Confident service These are your Guy's! We Lost our solenoid/Starter while Traveling…read morethe Canal, with their assistance Mike, Danielle and the rest of the Crew had us up and Going by Noon the Next Day. These Guy's are the real deal.

Excellent customer service Sean and Mike were great, we had to replace our engine on our boat and…read moreeven with all the manufacturers headaches these guys made it happen, would recommend them to anyone. Also a great spot to launch your boat, mechanic are there ready to help if something happens.