Under new management. I have a mailbox there and am considering getting one elsewhere even though I…read morerecently purchased new checks and mailing labels. Slow of no response to emails. My mail isn't being forwarded as requested and has been sent to the wrong address once. Now I went to pick up my mail after returning to town and the store was closed. The open sign is on, the website and Yelp both says it's open but the door is locked. There is a sign on the door with new hours. Hello! We would like to know Before we get there!! I'm more than a little frustrated!!

These guys are truly amazing! Always have lovely staff willing to help figure out things. Love…read morecoming here for any of my mailing needs!

christina was so incredible and fast!! would recommend this place to anyone and everyone!read more

Christina was so helpful. The process was so much easier then went I went to EPAC…read moreWill definitely use this place again for all my shipping needs.

I'm always welcome & appreciate the helpfulness here! For years Brian has helped me send packages…read more Never a question he can't answer. Thank you for always going above & beyond!

The staff are always very helpful, professional and pleasant. They offer multiple shipping options…read morewhich is very convenient. I don't go anywhere else for my shipping needs.

By far the best customer service we have ever received from any UPS Store. Joshua is so courteous,…read moreprofessional, and friendly every time we come by for any type of service, either it be an Amazon return, mailing of UPS package or envelope, or getting our mail from our UPS mailbox, Joshua would always be there to ensure we received the utmost, efficient service. Thank you, Joshua, for always remembering us every time we visited.

I've only been a few times to return for Amazon. Even when there's a line service is pretty timely…read more Friendly customer service. The staff seem to enjoy their job. Great location. Organized & cleaned. No complaints.

Went here for the first time today because I had to send off a FedEx envelope. I was greeted by a…read morevery lovely lady named Joanna it was extremely helpful. This place seems like a one stop shop . They have so much to offer in regards to mailing off everything from envelopes to packages to having PO boxes and of course FedEx. They also sell some very nice other items in the store that I made by some local artist. Definitely recommend coming here

I was able to send my package 3 minutes before closing. A nice bearded guy took my box and gave me…read morethe tracking number.

The man working on March 2 6:45 pm was the nicest guy. Hope his manager reads this. Very helpful to…read moreeveryone eventhough all of us were having problems with the printer or shipping things. He didn't get frustrated close to closing time like i would have. Ha ha

I've always experienced good service here. Helpful and friendly staff especially Juanito. They've…read morehelped me pack items for shipping. They've helped me print items, self-serve station as well as from their print service station.

When you are bringing your Amazon returns, please bring a tape box roll with you in case they don't…read morelike your packages, retaping it will cost you additional $10.00.

I will never step foot in this store again…read more I needed to return something to Amazon yet I had thrown away the shipping box. The postage was already paid so I stopped in to the Mail Room simply for a box. The Mail Room had a medium sized box for sale for $4.95, a little high for a box but no matter. The trouble arrived when the clerk asked if she could mail it for me. "Well, I already have the postage and I have packing tape in my car do I should be ok", I said. To which the clerk replied "it is no problem. I can do it for you." At this point I agreed thinking how nice she was being. That was until she rang up the box and an additional $5 fee to 'pack' the box. Outraged, I politely made it clear I was I was not paying for the packing charge, though I still agreed to pay for the box. At this point the manager or owner came around to question the issue. I explained the situation, yet he insisted I pay the additional fee. I then asked him to remove my item from the box and give it back to me so I could find a new way to ship my goods. The owner refused my request stating that the box had already been cut to order and could not be exchanged. After much back and forth I once again agreed to purchase the box but refushe the packing fee. Finally, the manager cut open the box and removed the few wads of 'packing' from my non-fragile item. He then charged me for the box with an additional $1 for the tape that had to be used. I paid what was demanded, taped the box, applied the label, and dropped it at the post office. Not only will I never go back in this establishment, I will also smile bright the moment they go out of business.

Great team! Always great service!…read moreThey offer a multitude of services. Give them a try. Thank you! Caroline

Super-friendly service, awesome interior, and a big, full-service, community resource. Thankful to…read morehave Atlantic Pack & Parcel in our neighborhood! Kids and adults alike will love the beautiful aquarium, friendly cats, and fun local decor.