My laptop wasn't powering up and I wasn't sure if it was the laptop itself or the power unit. The…read moreplace was busy, so there were a few people ahead of me (no big deal). When he was able to check my laptop, he was able to confirm that it was just the power thing. He didn't even charge me!

Quick reply, simple straightforward and courteous. Highly recommended.read more

Today I needed an atypical phone repair, and I wasn't sure they'd even help me out. I had put a…read morelens protector on my camera lenses awhile back and it had a scratch on it so I attempted to remove it. But it was stuck to my phone quite firmly. In my trying to remove it, I cracked it, and finally broke it into pieces, right over the phone lens - but it still wouldn't budge. I finally did what I should have done to begin with - take it to Ubreakifix. Jay had the whole mess taken care of in a matter of minutes, without harming the phone's lenses, and at no charge. He really made my day. It was a great reminder of why we don't go anywhere else but Ubreakifix. Thanks so much, Jay! I really appreciate you!

I took my phone in yesterday after it fell into a muddy creek bed. Miraculously, the rest of the…read morephone had been working just fine after sitting in rice. The only issue I had before bringing it in was moisture on the camera lenses. I brought the phone to attempt to have the water cleaned up. When I returned to pick up my phone from this business, the tech asked if I had removed the SIM card. No, I had not touched my SIM card. He looked concerned and took my phone back. After a decent wait, a different tech came out and said the SIM was no longer working, and that the moisture damage likely slowly crept in. Sure enough, the SIM was no longer working. I ended up spending the rest of my evening buying a new phone. When I got home, my husband checked to see if the SIM card was still there. It was; however, it was completely dislodged and jammed below the SIM card holder. Again, I never removed my SIM card. Something clearly had gone wrong in the two and a half hours ubreakifix had it....yet I was told "it must be moisture damage." I am furious. My phone was working fine before I brought it in to ubreakifix. I wish I had never brought it to them. I feel like I paid $75 to have someone render my phone useless. I lost all of my contacts, messages, pictures, and videos from the last four years. No, none of my data would transfer because, since picking my old phone up from ubreakifix, the phone no longer connects to the internet or Bluetooth. I will likely need to pay another service to attempt to save my data. Needless to say, I will never use this business again, nor would I recommend anyone else use it.

Needing a key fob? Battery Plus is not where to go. Been waiting 5 weeks after paying for a key…read morefob. Company took my money then ghosted me. Even store employee says they cant do anything to refund or take care of situation.

I went to buy a crimp to wiring for my new trailer lights, since one of them failed and they gave a…read morenew crimp and they installed it for free! Made my day

I had battery for iPhone 5s replaced there. It took 10 minute even as walk-in. I had issued with…read morethe battery showing correct charge level. I went back the second day. They put another one in mi questions. It could have been defective unit. Fast service, fair price. I would go back and recommend others to this place. Keep up the good job and thanks. Every seemed fine for a day. I had the unfortunate luck of cracking my screen. I took it for replacement and ever since my phone drained the new battery in matter of hours if lightly used. Heavy use would kill it in few hours. I took it back twice, they can't find the obvious short that is causing the phone to die so fast. I would highly not recommend their service. I should have gone to the Apple Store. It is 70 miles away but it would have been worth it.

I want to put a shout out to "i.mobile.repair" here in rochester. I've been in their store 3 times…read morein the past 3 days to try and get my phone working. Each time they have installed a new screen and let me try it in store WITHOUT PAYING. My phone is truly broken so I need to buy a new phone, but i.mobile.repair saved me $100.00 by letting me try a fix before I actually bought the parts. Their prices are very close to DIY cost but you don't have to do the work. I will no longer be fixing friends phones for them. Instead I will be sending them here. Service like I received isn't common anymore. It's so uncommon that I signed up for yelp to write this positive review.

I had a small crack at the top of my iPhone screen and took it in to get the screen replaced. They…read moreasked for payment upfront. I was hesitant but thought since it was in the ghetto, people probably take off without paying so I went ahead and paid with cash. After an hour of watching him struggle with my phone, he hands me my phone and I leave. I get in my car and nothing worked. I go back in and the tech acted surprised to see me. By this point, I was upset so I just told him to get it fixed and I went back to wait in my car. About 20 minutes later he came out to my car. I had my window down from smoking a cigarette and he hands me my phone and said, "it's fixed." I tell him to wait while I examine my phone and of course, nothing worked. I hand him the phone again and he went back inside. 30 minutes later he comes out and tells me he needs more time to fix my phone and asked me to return tomorrow afternoon. I said no, just give me my phone and I'll take it somewhere else. He pleaded with me and said his manager was on his way over to help him fix my phone and promised me that the phone would be fixed by 7:30 PM the latest. BIG MISTAKE! I arrived back at the shop at 7:25. As I entered the store i can see that the manager has another phone screen attached to my red iPhone. He tells me that the home button is broken and they are attempting to somehow install the digital home screen button on my phone. Confused and at a lost for words, I asked why are you doing that? Just fix it. The manager, a Nigerian dude proceeded to tell me he cannot fix the broken home button that I broke and I stopped him and told him, No. My phone was working just fine when I brought it in. I told him to put my phone back together and return my money. He got aggressive and said I was not getting a refund after all the time they spent on my phone. I laughted and told him he was crazy because I brought in a working phone and i am not leaving with a broken phone. He then got out from behind the service stand and tried to fight me. I didn't have any way to call for help so I went outside and stopped a lady walking by to call the police for me and the manager ran up and locked the doors. With all the ICE protesting happening, the police never showed up so I drove to the police station and filed a theft report. See you in court.

Great communication, work got done in less than 30 minutes and was by far the most affordable…read moreoption I found.

I got my iPad screen replaced and I recently cleaned my screen and I now notice fuzz and…read morefingerprints under the screen they put on!! This is extremely annoying and I can't believe I payed $100 for this I am beyond dissatisfied and will not return for anymore repairs my iPad looks worse then when I took it in this fuzz and fingerprints is much more annoying than the small crack in the corner of my screen very un happy

From the owner: FixAPhone specializes in fixing mobile phones and tablets. We also buy, sell and trade previously…read moreowned devices, and much, much more.

I never write reviews but we were referred to this store because they specialize in fixing iPads,…read moredamage caused by 11 year old boys. Danny was stellar in both customer service and ultimately fixing the issue! Bravo Danny, our son Leo thanks you!!

Cory replaced my wife's battery on a phone that's requires lifting the screen. He avoided cracking…read morethe screen which I heard was a possibility. Saved me $150. I went back later when my power cord would no longer plug into the USB port. For no charge, Nathaniel was able to clean the port on the spot for no charge. Totally impressed with their work. Keeping me from getting a new phone.