I was having a really hard day today. After I went through the car wash, I noticed there were still spots on my car. It was closing time, and I felt terrible asking to go through again. Isaac greeted me with the warmest smile and simply said, "Don't worry, I've got you." I told him I was having a hard day, and then I shared a little joke with him. We both smiled, and for a moment, the weight of the day felt lighter. Maria was also incredibly kind, cheerful, and welcoming. It reminded me that kindness doesn't have to be grand to make a difference. A smile, a little patience, and a few encouraging words can mean everything to someone who's struggling. The world needs more people like Isaac and Maria--people who perform random acts of kindness simply because they care. Thank you both for making my day a little brighter. I won't forget it. read more

My first time at fast5xpress and it met my expectations for a drive through car wash! My rating really came from how conveniently located it is to my work, and also how friendly the employee was that processed my payment. I opted for the base option for $12 It got the job done and I will say the drive through did a pretty decent job of removing the dirt from my car. They offer vacuums and air hoses for post car wash, and there are plenty of spots to pull into. The only downside to my visit was this is the longest I've ever waited to go through a car wash. There was 1 car ahead of me in line when I pulled up and it took nearly 10 minutes. On the plus side, I guess it's a good sign that they do a really good job of spacing out the cars through the tunnel (I've seen my share of cars collide in a drive through wash due to being too close) Solid drive through car wash, a little pricier than others that you can find (basic for $10) but very conveniently located to several corporate offices in Irvine! read more

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The service tech said that if I bought the Father's Day deal a $75 gift card, then I would get half off on premium washes for 180 days When I went back to utilize my gift card, I was told that I only get half off of the first Platinum Car Wash.. My question is, does that seem like a deal when other car washes are giving big discounts on the next wash with their receipts? read more

I previously reported an incident 7 months ago where an short latina employee named Kaitlyn yelled at me and kicked me in front of everyone while I was waiting with my cart. Today I had another negative interaction with the same employee. While I understand employees have to enforce Costco's membership policies, I was disappointed by how rude and unprofessional the interaction was. I'm asking Costco to thoroughly investigate my original complaint, including reviewing any available security footage and speaking with witnesses and staff who were working at the time. I would appreciate a response about how this matter is being addressed, as no customer should feel unsafe or be treated this way. read more

Fast5Xpress Car Wash - Car Wash Near Me - Irvine, California

There were different categories of car washes that vary in price and included different offerings. They also have memberships that allow unlimited car washes at any of their 20 locations in the Southern California area. There were multiple lines that you can enter under different signs. One sign was labeled "credit cards only" and another was labeled "all customers". The latter line also had a human operator in case you wanted to talk to someone or get change. I usually choose the bronze car wash ($10) which just includes the car wash, spot free rinse, and free vacuums. After payment, drive to the front of the entrance where a worker guides you to align your car with the tracks. Then follow the signs to the left of the entrance and go through the wash. The wash was quick and was pretty effective in only a couple minutes. It'll never be at the same level of cleanliness as a hand wash but this is a convenient option that is relatively affordable. The free vacuums after the wash are nice to clean your car some more. read more

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I come every time. Nice and not long wait the,drying is plenty of place as well so really nice too

Fast5xpress is a chain and available everywhere. This one is located in an auto care plaza. It is convenient to quickly get my car washed and vacuumed. Jiffylube is right next door too. I had to dock a star because the spinning towel never reaches my car to dry. read more

Fast5Xpress Car Wash - Updated prices - Car Wash Near Me - Irvine, California

I've never before seen a customer yelled at by a car wash employee for trying to ask the worker to pretreat the front of their car ... the actual job of the employee, who was literally dancing around instead of working -- but there's a first time for everything. read more

Very kind staff, quality car wash, good price and worth it. We come this location every month .

When the car wash guy is on SOMETHING at work... no wonder why our car never gets cleaned here. We are members and sometimes I have to go through twice to even get it cleaned... but this takes the cake... they don't take care of the equipment here, the employees don't care and we pay $40 bucks a month for this which is a joke. Trust me dont waste your time just go somewhere else. read more

I have a monthly membership, but I'm considering canceling and going with another local car wash. The only job of the person in front is to guide the people's cars NOT to hit the rail. Second time older bald man just waves me in, I tell him thru the window left or right I don't want to hit rims, he just keeps waving me in and sure enough my rim hit. I tell him why didn't he tell me earlier he just laughs, this is NOT a joke , Who is going to pay for my rims? Not him Maybe the workers don't care but maybe the owner does care when I cancel my membership here, will update yelp next week on my next wash read more

I paid for the "Platinum" wash, the most expensive thinking it'll clean my car better, all it did was wake the day old bird poop harder to scrum off with a cleaning wipe after coming through the wash because of the wax on it. The window wipes left streaks on my windows, my car isn't cleaner other than the dust from driving for two weeks since my last wash is gone, all the yellow dots from bugs, and bird poop is still there though, not worth the money. Also when I tried to purchase window wipes from the machine it ate my money and didn't give me the wipes so I had to walk over to the booth on the other side of the building to get some, then I came back to purchase towels and it ate my money for those as well, didn't bother walking over to get some towels, I'll let the $2 go and never come back to one of these again. Good thing I didn't buy a membership like I was thinking about doing. read more

I've been to this car wash in Irvine twice and was really disappointed both times. The machine wash didn't even touch the front windshield and all the dirt and spots were still there when I came out, so I ended up having to manually clean everything myself. Honestly, it felt like the machines didn't do much at all. If anything, you're getting water sprayed at it. There are much better express washes around, like Russell Fischer in Huntington Beach, where the wash actually gets your car clean. I wouldn't recommend this location if you want a wash that actually works. read more

This is a car wash that goes through the rotating brushes. They have two lanes: one for all customers and another lane for just credit cards. They have 4 tiers: Bronze ($10), Silver ($13), Gold ($16), Platinum ($20). I did Platnium, which gives you half off within 180 days for the next time you visit. They also give you a free car freshener with the package. After going through the car wash, they also have an area where you can vacuum your car. My car was still dirty and didn't clean well at all. I wouldn't come back if you wanted a nice clean car, but if you wanted to get rid of some dirt, then you can try it out but don't expect it to be clean. I honestly don't think the tiers matter either, 'cause Platnium pretty much did nothing to my car, but not sure if Bronze would be the same quality. It was disappointing, but I also didn't expect it to be spotless for a car wash. Recommendation(s): - None (but if you want to try Bronze, give it a try and it'll just get rid of dirt, but don't expect a clean car) Tip(s): - Accept Apple Pay - Only the Platinum and Gold package receives free car freshener - Two lanes: all customers and credit card only - Vacuum area at the end of the car wash - Platinum package gives you half off within 180 days for your next car wash read more

For a tunnel wash, you seriously can't do better value than this. Plus the membership carries over to all locations, making keeping your car a breeze. The lines soeak for themselves! read more

Multiple lanes, but gets very crowded at peak times. This was probably the most crowded we've ever seen for a car wash. The lines took forever and were getting so long that it was getting difficult for cars to get through to the other side of the plaza. They obviously can't do anything about it, but they should definitely have cones or some time of barrier to help organize the lines better. * Bronze Wash: 8/10 - good and effective It was also dark when we went yet the lights for vacuuming still didn't go on which made it difficult to vacuum. The machine for members was also not working, but the worker was very helpful and nice. Will definitely stop by again at a different time. read more

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Service is slow, usually people standing around the booth, one guy just sprays one side of your vehicle to a bare minimum. With all the people working you think things would go by quicker. read more

Fast5Xpress Car Wash - People standing around being lazy. - Car Wash Near Me - Irvine, California

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Highly recommend. Various memberships offered here. Friendly staff. I like coming here because my car always comes out clean and looking brand new! Although this trip I had to do a rewash as there were still some residual insect parts stuck to my window and hood. They have free vacuum and air that you can use up to 5 minutes to really get your car clean! read more

Fast 5 used to be my favorite car wash. It is evident over the past couple of years their prices have increased dramatically and the equipment is substandard. The top to the rear of my car rarely gets touched by the buffer. A car wash is now $24.00 for I repeat substandard service. The kind attendants look embarrassed by this. Fast 5 used to be the best. Not anymore. read more

Hi Fast-wherever, Around 4 or 5 weeks ago I went to this cheap carwash in Torrance, THEIR MACHINES STOP , THE CARS HIT EACH OTHER IN THE TUNNEL WASH, my car get scratches on the back bumper everywhere, at that time the Manager in turn (lady) took pictures my license plate and they will make a report and told me they will call me. Until now I have not received phone call , I comeback to ask , the manager in turn today, MOISES X , told me that they are not responsible. He didn't bother to check the "report list" , took the license plate and find out what happened , only from his fat mouth said "we are not going to pay", for customer side terrible experience more than scratches to have Manager with no sense of empathy or not clarity to find solutions. read more

Prices have gone up way to high, $18 for a drive through car wash insane. Now it just feels like a money grab.

Perfectly fine car wash. A bit overpriced for what you get. I did not appreciate the head shaking from Patrick when I pulled up. I pulled up as anyone would and put my car into neutral when it was time. Maybe have friendlier attendants as a suggestion. I especially didn't appreciate this treatment as a woman. read more

Some of their spinners are not working..seems to happen a lot! Half ur car gets washed or half ur car gets dried. When u tell them of this problem they act like it's no big deal! We pay for a whole car wash... NOT HALF! read more

Honestly, I usually opt for a hand car wash but since we were just trying to get a little rinse after the unexpected rainy day yesterday we tried this spot down the street from us. When you arrive, there's three lanes to choose from: a members only lane, credit card/self serve lane, and a lane for all other customers. After perusing the options, we decided on the Silver Wash which was still a bargain at $13 compared to our typical hand wash spot. The cashier was friendly and efficient. It was a busy morning but he did a great job controlling the flow of traffic and making sure each lane was entering the wash at the right time. The wash itself takes less than 2 minutes I'd say. It's super easy figuring out entry and exit with the lights and signage. And when you finish, you can easily pull into one of the slanted spots to finish up with a vacuum. Overall, it's a pretty decent wash for a drive through! Will be back. read more

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Ridiculous price hike! A single wash is now $10, even though it was just over $8 last month. That's way too much of an increase in such a short time. If you're going to wash here, the $19.99 package is a much better deal. read more

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Came a couple times where the same guy who does the pre-soak doesn't pre-soak and is just on the phone. They offered me to go again but doesn't matter since I already have the unlimited wash and the point is to pre-soak the car before washing it once. read more

It did an "OK" job cleaning the exterior but it's not a wash I would come back to for the following reasons: 1. The tunnel is too short and quick--it's a quick gas station car wash masquerading as a real car wash. 2. The brushes were worn and not clean. 3. Not enough soap. 4. It ran the car through too quickly. 5. I waited a long time on the weekend because the members have their own separate line and go first into the same tunnel. Picture going out to a bar and waiting on line outside watching everyone with connections for 30 minutes just walk up and go in via a separate line and the bouncer every so often lets folks on your line in. The self-vacuum stations had adequate suction to clean the inside and there were enough stations that you did not have to wait. After you vacuum you can pull off into the parking lot and detail your car. There are better car washes for the price in the area. read more

Crappy car wash. Don't go here. Won't clean your car and won't dry streak free When I asked the service guy, he just said the system is automatic and they don't clean the top of cars with roof bars. read more

This was probably the biggest rip-off of a carwash I've ever experienced. I read a lot of reviews that question the tier status, and now I see why, because we got the platinum (most expensive) wash and I cannot tell what it did other than rinse it. So, if you want some loose dirt rinsed off your car, then just pay for the cheapest one they offer, because I cannot imagine any other wash being worse than the most expensive one they offer. But if you really want your car to get clean, then you need to go elsewhere. I would have never dropped $20 just to get my car rinsed off. I will never go back. The attendants were all very nice though! read more

Ran through twice and still not clean. Did also damage the rear windshield wiper blade. Would not recommend. read more

Price just jumped from $10 to 12 for the basic wash. Car comes out not fully dry so you have to bring a towel to dry it. For that $2 jump, we should expect some change. Suggestions the business could add considering a $2 price hike: - water/mist sprayer (other car washes have) - hand towels customers can clean rims with (other car washes have) - let the bronze wash use the "super dry" roller dryer at the end (right now only available to silver and gold washes. - mini sticky / dusters we can clean inside with - get rid of water buildup/sewage on one of the stalls so customers don't have to step in it when they exit vehicle. *the monthly special is still a great deal! I just don't need to wash it enough to get on the subscription. Until something is changed I'll just space out my washes more or go elsewhere. read more

Donovan the man helps me out. This car wash legit and will keep coming back! This place is consistent and the customer service is legit read more

Fast5Xpress Car Wash - Car wash - Car Wash Near Me - Irvine, California

Omar, you're the best! I had tree sap all over my car and had no idea how to get it off before work. I feel like it's rare these days for strangers to help you so I really appreciate him!! read more

Kyle was very friendly and helpful. Good car wash. I will definitely come back. Thank you!

Great Car Wash. signed up for the monthly plan and would recommend Irvine location to everyone Michael Muth Irvine read more

when i arrived, the guy workin didn't say a word to me at all. he just stood there until i asked about how to pay. he barely mumbled a few words. after the bronze car wash, my car was SOAKING wet. every inch had water droplets, im very unhappy with the outcome. i dried it the best i could without a towel /: read more

Fast5Xpress Car Wash - Car Wash Near Me - Irvine, California

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Mehhh. For me this was a wash that isn't great and not horrible. Even though the lines are long, it does move quickly but likely there won't be a vacuum spot after your wash. Every time I've been there, the vacuum spots are full. read more

Their monthly car wash fee allows you to wash your car everyday that you choose for $19.99 a month. They're really helpful and most days everything goes completely smooth. Usually if it gets messed up in some way it's because a customer has no clue about what they're doing. read more

Great and fast service at Tustin! People is very friendly and helpful. I fully recommend it

If I come here all the time! Natasha Irvine area and you need your car wash. Please come here. There's a bunch of bases to dry in and back in which is one of the things I love the most. read more