We stopped by Monday afternoon inquiring about their vehicle wrap services. It was suggested that we bring our vehicle for exact measurements which we did. We had a 30minute consult, exchanged business cards and even emailed Fast Signs additional photos of the vehicle as they so had asked. We were told to expect a quote by the end of the day, if not the following morning.
It is now Thursday. I called again and inquired about my quote. The lady I spoke with (Becky) is actually the same individual who I spoke with on Monday afternoon and the same individual who took all my information including measurements. She didn't recognize my name, no big deal. However she recognized the business. She puts me on hold to track the progress. She comes back on the phone and goes to explain that another co-worker (Jessica) is handling the quote and that I would get a quote near closing hour. I asked if she could just get a ballpark, she said no. And so, I asked if I could speak with Jessica. She also said no, since, Jessica by coincidence just stepped out from the office.
As we were told, a wrap quote is based on labor and square footage of the vehicle. If this is correct, why has it taken 4 days to calculate an estimate? read more