My son went to Ratchet a few months ago to get his car wrapped and we were so blown away with their…read morefantastic work we decided to surprise my husband with a wrap for his car for his Birthday/Christmas. Birthmas, if you will. Holy cr** these guys are amazing! Chris did an amazing job communicating with my son to get my husbands car wrapped. My son had the vision and Chris was great at recommending tweaks that would make the vision come into fruition. Absolutely impressive all around. My husband was beyond surprised and I think I might have seen a teeny tiny happy tear. I HIGHLY recommend Ratchet Industries!

We used Ratchet Industries on San Pedro for hail damage repairs on our truck through a USAA…read moreinsurance claim. Our communication was with the owner, Rori. The truck was dropped off on August 28 and was not marked "ready" until November 21, nearly 12 weeks later. During the repair process, we were repeatedly told it would be "two more weeks," but the completion date kept moving. Communication with both us and USAA was slow, inconsistent, and often nonexistent. Because of the shop's extreme delays, we incurred additional rental car costs. Ratchet Industries agreed to reimburse us for the rental expense, and USAA has a record of that agreement. The amount still owed to us is $1,604.84. After agreeing to pay, the shop again repeatedly told us payment would be made in "two weeks," but no payment was made. At the shop's request, we even tried working with them on a payment plan, but those payment dates have long passed and they are no longer communicating with us. As a final attempt to resolve this, we offered to accept half of the amount owed if paid by the deadline we gave them, which is now about six months after we incurred the rental cost. We still received no payment and no communication. When the truck was finally marked "ready" on November 21, it was not actually complete or properly put back together. The new drip moldings had not been installed, the interior paneling had been put back loosely and needed repair, the middle light housing was broken, and screws were missing from the tailgate molding. We have been very patient and gave Ratchet Industries many opportunities to resolve this. We are requesting payment of the $1,604.84 rental reimbursement they agreed to pay, or at minimum a written response and immediate plan for repayment.

Great job on my vehicle. Meticulously detailed inside and out. You can tell he takes pride in his…read morework, thank you!

Wonderful experience with Andres at SF Window Tint. He started on my car as soon as I arrived and…read morefinished when he said he would. I was prepared to spend more money and add coatings to some already-tinted windows but he said I didn't need to. He is a perfectionist and a complete professional.

Came in on short notice and they were able to tint my windows and get back on the road within 30…read moreminutes. Excellent service!

Customer service was great! When asking for a quote, got a response immediately! Fine came out…read moregreat and the amount of time it took was really fast! Very satisfied and will take my next vehicles here!

From the owner: Exclusive Auto Tint & Wrap is a premier automotive customization shop, bringing over 20 years of…read moreindustry expertise to every project. The company specializes in high-quality window tint and custom vehicle wraps.

If I could give 10 stars I would! Rahul and Alexis have been amazing to work with as a new Santa Fe…read morebusiness owner. Signs and banners were high quality, turnaround was quick, and they truly went the extra mile when it came customer service and communication. I don't often write reviews, but if you ever have a need for signs or banners, this should be your first call. Cynde Los Hermanos Storage -Santa Fe

Friendly staff. Quality workmanship. Awesome front desk person. Love her! The owner David is a…read moresweetheart. Prices seem to be low and these folks are great designers.

Had a great experience here until I realized they had snuck a sticker onto my back windshield with…read moretheir logo and business name. I was able to peel it off, but I'm annoyed that this was done without my knowledge or consent. I'm a customer, not free advertising.

Not the worst service I've had in a while but definitely not the best. I scheduled an appointment…read moreto get my windows stripped and tinted and I get there and they tell me that they have so many cars in front of me so... I say well what's the point of making an appointment if you can't get me on the time you scheduled me. Which was fine I just got me an Uber home but then they call and say they can't get my passenger window to roll down. That was working fine before I dropped it off. But then they call me and say it started working and the vehicle was ready. They kept calling and texting to make sure I'm going to go and get the vehicle on time and it was impossible to get an Uber at the time but when I finally got one and I got there... The front two windows did not match the rear windows they were a lot lighter than the rear and I pointed it out to him and they say oh my guys must've gotten confused and just put the same percentage all the way around. I then told them that I was not leaving until they fixed it so he asked if I still have 30 minutes... I was like 30 minutes if we have that much time why were you rushing me to get here and now you want to redo your guys' mistake. He replied that they were just trying to get out a little early but had to wait on other customers anyway so now they had time. So anyways they fix their mistake tint job came out great in general but customer service and lack of communication was not so well and also when I get home I'm checking everything out and like I said tint looks great but for being that everything is machine cut then why was there scrap pieces of tint left crumbled up in the floorboard of my backseat. I like to get what I pay for and pay full price. I have another vehicle that needs some tint work but from the looks of it I will not be bringing it here!!!