Service was so so, they do the bare minimum but still expect a tip. It never seems to be that busy in here so if you want to dine in, there's plenty of seating. Their mushroom swiss burger satisfied my cravings. The patty was juicy and it was loaded with grilled mushrooms. read more

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They have a great breakfast meal, it's reasonably priced. Comes out pretty fast and really tasty. The service was good and they are always striving for input for improvement. The burgers are pricier than I would like, but it's definitely not a mcD's or A&W or any of the other big chain burger joints. If your in the area it's worth checking out read more

Ordered take out over the phone. Checked the bag contents before leaving the store and noted the four items were all there. Once home upon removing the food, I immediately noticed the XXL King burger which was sitting on top was squashed almost totally flat on one side. I could understand if the burger was sitting beneath another, but this burger was on top and most of it was inedible as half the bread had mooshed together with the patties. It was almost as if someone had sat or stepped on it... the top bun was about 5in off where (what was left of) the the bottom bun was sitting in the wrap and the whole thing was wonky due to being pressed. This was intentional, no way this could happen just sitting in the bag. Unbelievable that this can be served to customers at all, let alone paying $18 frigging dollars for one sole burger. Never ordering from here again. Now I realize why it had been close to a decade since last eating at this chain. AVOID! read more

I found my favorite burger here! The mushroom Swiss burger is delicious! It reminded me of the BK mushroom Swiss burger which I had as a kid. This version is so much better. I think it is even better than the one at white spot. The burger is pretty big with plenty of juicy mushrooms. You pretty much get the mushrooms in every bite. There are lots of options on how you like your regular burger. I will need to come back to try the other items, including the wings and shakes. Parking is at the small lot in the plaza. Service is great too. read more

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Lately I've been ordering the hot dog, which I know is strange given the name of the place but it's so hard to get a hot dog outside of Costco there's hardly anyone doing them! I love the ease of ordering online and picking up, the curly fries are amazing and I like making an Arnold Palmer mixing the iced tea and lemonade. Staff are always working hard and friendly. I'm a fan! read more

Perfect presentation perfect deliciousness perfect service ! Very happy about the food quality and flavour!! Best onion rings I've ever had !!! Home made !!!!! Yum ! Highly recommend this location read more

Fatburger - Fat burger with onion rings - Burgers Near Me - Burnaby, British Columbia

Used to love the breakfast...until yesterday... (Ordered via uberEats) And my eggs came raw...that was cool. And the salad i had ordered to have for my lunch arrived without any dressing. I'm at work, so I didn't have anything to put on this stupid dry lettuce salad. See photo for my raw eggs... Never ever ever ordering again. Awful. read more

Fatburger - Didn't even cook my eggs fully WHAT.THE.HELL - Burgers Near Me - Burnaby, British Columbia

delicious burgers Bad service seems to be that the employees are angry and the cleaning is not very good However I recommend them read more

Your usual fatburger. For the price, i dont think its worth it. Five guys is definitely better for the price so i guess thats why fatburger doesnt expand as big or as fast as five guys. Better patties though than five guys. Cheers! read more

Fatburger - Burgers Near Me - Burnaby, British Columbia

Terrible customer service. Employees are rude and have no clue how to cook properly. dirty inside establishment and dirty employees. Food wasn't even the right order and was a pathetic example of a burger. Disgusted won't be back to this fat burger do not recommend to anyone read more

Wasn't what I've expected but it is not that bad! Lol Prices are OK for what is worth! read more

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Price: 2.5/5 Overpriced. Even after using the 'Buy7Get1Free' Coupon, 2 Burgers (1MealCombo) was STILL $17+. Without the discount, we would've paid over $25 for 2 Burgers (1Meal)! Food: 3/5 The Original - Umm... standard burger Grilled Chicken Sandwich - About as plain as its name. Nothing special. Small patties. Classic example of 'Don't trust the display pictures on the menu'. read more

Fatburger - Grilled Chicken Sandwich. - Burgers Near Me - Burnaby, British Columbia

This review is for a delivery experience only. I ordered a Mushroom Swiss burger meal through Skip the Dishes. For the price you pay, it is a premium burger but totally worth it. When I got my delivery order, the burger was still hot, full of melted cheese and mushroom. It's a juicy burger and you'll want to have extra napkins around while you're eating. The combo comes with a generous portion of fries and a can of pop. If you do not want plain fries, you can also upgrade to a poutine, yam fries, onion rings or curly fries. Definitely would order from here again! read more

The mythical Fatburger is one of those chains we just don't have back home. I've had their burger in the past but this location has wings as well. 6 wings come out to $9.75 or $14.75 with fries and soft drink. The wings come with just a couple of celery and carrot sticks. It's not the best value dollar wise but the size (drumstick) and taste was really good. I had the coconut jerk sauce on the side and it really had a spicy kick I did not expect. I upgraded the fries to nacho fries $4 extra which missed the mark with no noticeable cheese and cubed tomatoes which just became hot. The meat sauce and avocado was good. I will probably stick to burgers next time and there will be a next time The now deliver which is awesome for the people here. The service was friendly but the workers walking around asking if everyone likes their food felt forced upon them by corporate management read more

Fatburger - Why no Montreal? - Burgers Near Me - Burnaby, British Columbia

Im a frequent to this location but its only now that i get a chance to really review the place,free parking shared with other restaurant it can be busy,what i do before was parking by the mall and just walk,..for commuters this is bus and skytrain accessible.... Decors were retros very americans,it has a feel of the 50's or the 60's,service were always good,neat place,wifi free,wash room is clean,the fountain pop i gezz is all you can drink...hahahhahah i saw a lot coming back to refill their glasses and no one seems to care. i tried most the foods in here and i say they were all good,if your a burger kinda guy this is your place..fresh yummy meat patties with different flavors and seasoning that adds to its taste...perfect as my chines friend always say.... For the pricing well its true that its a bit pricey but youget back what you paid for a huge burger that taste so awesome,an excellent service.,that retro feeling while eating your food.they accept cash,credit and debit. For those cravings for burger try this place for a twist then make your own judgement....everymonth i always come here atleast X 1....bytheway my favorite is the hawaiian burger..... read more

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Fatburger has lost what made them special Swiss Mushroom Burger was good but dry, what happened to the runny mushroom flavoured sauce. Poutine was dry with very little gravy Poutine is supposed to have enough gravy that will melt the cheese curds not just turn the fries brownish. Come on guys you have increased prices but the quality has gone down hill since Covid I supported takeout during Covid and gave good tips, it is sure not worth it now read more

I'm not a huge fan of chain restaurants, but since there was a Groupon, I decided to give Fatburger a try. The service was excellent and they did everything right. Friendly, but not creepy over the top and they bring the food freshly made directly to your table. However, I found the place to be quite pricey for burgers, fries and drink. I ordered the burger with cheese and bacon and while it was delicious, the price tag was not. If I didn't have the groupon, 2 gourmet burgers, 2 onion rings and 2 drinks would have cost us $32. That seems a bit steep for me because I could have eaten at a fancier restaurant. If you are OK with that price, then you'll like Fatburger. read more

Fatburger - Burgers Near Me - Burnaby, British Columbia

Average tasting burgers. Bun on the burger felt stale because it was hard to the touch. Onion rings batter was hard to bite through. Chilli fries has a burnt taste to it read more

Awesome wings and burgers!!!! Friendly service. This is my go to for wings. Wings are not greasy and have choices of sauce on the side. read more

Fatburger - Chicken Wings - Burgers Near Me - Burnaby, British Columbia

I have been coming to various Fatburgers over the course of 2-3 years. I find the food normal for a semi fast food chain. I say semi because the food is made to order and delivered to your table. All of the burgers taste standard but what kicks you in the pants is the price. I tried the New Yorker, Bronx size with a combo of drink and fries. $15 For that price you imagine its going to be like in the picture I posted. But sadly it is a flat burger instead of a Fat burger. The picture shows a load of pastrami, the actual burger is disappointing. So I would call it misleading advertising. I should have taken a. Picture of it and might just do it next time to prove a point. Otherwise its an over priced flat burger reminiscent of what Burger King has been serving lately read more

Fatburger - Burgers Near Me - Burnaby, British Columbia

The girl at the cash was friendly, very cute and polite. I love that. Extra marks to them for her. She had this huge hair bun and it was kinda cool. Otherwise, I remembered why I never go there. The burger is fatty and greasy and the fries are weak. They are not good. For that, one easily pays $15. A&W is a better idea. Unfortunately, there are no Harveys around. They know they are expensive and offer a loyalty stamp card. I had a small Angus Burger and well I am running to the gym as I type this lol. The fries were left unfinished. I couldn't afford to order a drink lol. The parlour has multiple booths, tables with stools and quite a few take-out orders based on what I saw. Reading my review I wonder what was it that I expected. The place is called... FATBURGER! read more

It sounded like cool "FATBURGER", and I thought it will be an awesome treat to try this burger out! and here you go my story! I went there yesterday as a burger critic more than anything else! I was not even that hungry lol. I ordered an original burger and a cup of water !! so I can taste the burger! The burger arrived, and it was nicely wrapped, full of lettuce and loads of other stuff, I don't remember what right now! anyhow, i tasted the burger and from the first round, I knew it, it is a big X for me , sad I know, but this my honest view. A piece of dry patty that has no fat or flavor what so ever!! I swear I can make a better burger in my grill! you can ask all my friends about that! So I'm so disappointed that after all this anticipation ... it was a clear false alarm! Though, I'm not sure if it's something wrong with the whole chain or this branch in particular! in all cases, I guess this is my last time here! The place is clean and the staff were friendly, but hey I'm here for the burger, not to be treated well. And I think Triple O is way better flavor and juiciness wise Sorry Fatburger is a one star! for me read more

Fatburger - Burgers Near Me - Burnaby, British Columbia

My fav FB hotspot. Prior to tempting my tummy I always scoffed at their company name. Silly me Their burgers are second to none and are truly made exactly to order when you order them. I have a special fondness for their Hawaiian burger as the pineapple adds incredible depth to the meat. My boyfriend wavers between all the speciality burgers but more often than not decides on the mushroom and cheese concoction. Paired in a combo you can't zap hunger better than that. read more

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Well I wanted to go here for a while. Now everyone has their own favourite burger shack, and although HUNGER MAN doesn't like to review chain stores this one is worthy. The menu is incredible, the service is great and the quality is superb. I had the classic then came back the following week and had it again- perfect! To this point I have not found a better burger anywhere else in town! I didn't expect to say this but dam those burgers are good!! read more

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Maybe it's the pandemic, but this location definitely isn't as good as other Fatburgers we've been to. For being the only customers there at the time of order, the wait was very long even for a Fatburger. For us, the main reason for the 2* is because we added $2.99 for two toppings (cheese and guac) on the burger and because we got it to-go, we didn't see that the burger actually didn't have these toppings until we got home and unwrapped it! Well that's $2.99+tax+tip down the drain... read more

Fatburger is a chain of quick and table service restaurants started in California in 1952 with the premise of serving big burgers made with fresh ingredients and cooked to order. They offer a large menu with burgers, chicken, fries and many sides. The "diner" feel to the restaurant together with their licensed beverages give it a roadside feel with friendly and quick service. Orders are placed at the front counters and dine-in orders are delivered to your table. The service is about the best I've seen in a fast casual chain. I had the Mushroom Swiss Burger which overall was excellent however a little "salty". It might not appeal to those people watching their sodium intake. However, if I had of paired that with one of their milkshakes it would probably have been a party in my mouth. The burger itself tasted like the meat had just been ground and was cooked perfectly. The Chicken Tenders are juicy with just the right amount of breading and the fries are fresh, hot and not over-seasoned. And with the range of items on the menu, it would be hard to get "bored" with choices. Nothing seems to be prepared in advance with an active kitchen located in plain sight behind the cash desk. Being new to Fatburger, I might be preaching to the choir, however the modern diner today is a dying breed to restaurants and it's nice to step back in time at a place that values fresh food and great customer service in a relaxed environment. read more

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We stopped by here as we were in the area and did not want to drive far as it was a late lunch already. We placed our order for two combos and the cashier looked like she did not want to be there. She looked so flat and was monotone during the cash transaction. She then passed us two cups to get our drinks. We found a booth seat and proceeded to wait for our food. When we got our food, it was only one combo and one burger! We inquired about our order and found out we were only charged one combo and one burger, and had received an extra cup by mistake. I was not happy at all as we had asked for two combos and I did not pay attention to the bill because I was busy talking to my friend when paying for both combos (I know that was bad on my part!). Anyways, the manager gave us an extra order of fries to make up for the mistake. The food was good. Good for the manager to fix the mistake. The cashier still looked like she did not want to be there while refilling supplies. I do not know if I want to make a visit anytime soon. I did tip afterwards because of the manager. I never tip until I finished my meal first. No thank you from staff afterwards as I tipped and left which was fine with me as I did not plan to visit soon. read more

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I was given a beef burger instead of beyond meat. I haven't touched beef in ten years so I was violently ill.

Worse team and mediocre service. Food took forever to come. Each member of the team was running table service and plating. Umm I thought for kitchen work we all have our own section -.-" Needs to organize better, customers don't need every single one of you to serve and host and what's with the get your own ketchup? "Servers" don't even remember to collect. Did I mention they forgot about my milk shake to my meal? Sigh rather make the trip downtown read more

I said I didnt need extra ingredients. then they gave me a "plain burger", which only had cheese and patty. rediculous. read more

Fatburger - Burgers Near Me - Burnaby, British Columbia

It has been a while since I got a deal of FatBurger from Groupon. I finally found time to bring my kids here for lunch. The place is packed at 2 pm, a good sign! It is self-service just like McDonald when you order the food. You pay and get a number. Then the food is served to your table. We each ordered a classic burger with fries. The service was quick. The fries are decent, golden and crispy. The burger is big and juicy. My kids love it. But I feel the burger is a bit oily. As I took the bit, yellow oil/fat kept dripping down the wrap. With the Groupon, the price is great. Without the coupon, I would say the burger is bit pricy. read more

Fatburger - Burgers Near Me - Burnaby, British Columbia

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You better go here with a Groupon or else you are overpaying.......a lot. Even with the Groupon, it barely makes it an affordable meal for burger-fries-shakes. The burgers are above average and so are the shakes. We stop here quite often for pick up, but only with a Groupon. Even with the Groupon, four orders of burger-fries is still around $35. Without the Groupon your paying over $60 for four orders of burger-fries-shakes. Really over $60. That's one of the worst deals anywhere. And nearly 50% of the time when we get home to eat, the order is incorrect. Sure I'll eat their food anyday and anytime. But it should easily be marked down by half for this food joint. read more

Clean and friendly but very pricy for what is a fairly basic burger joint. My junior double was good but nothing special. My girlfriend ordered the Cajun chicken burger which had the worst Cajun seasoning I've ever tasted and the chicken might as well been made of rubber. Don't think I'll be in a hurry to come back anytime soon read more

I quite enjoy it here as everything is made to order fresh and hot. They are very accommodating with adding extras to the burger and replacing the bun with a lettuce wrap. The fries and gravy/Poutine is a million times better that NY fries IMO just because they serve it piping hot and the gravy is yummy. Oh the mini donuts....I love when the PNE opens for the mini donuts, but now you don't have to wait a whole year. They have them here piping hot and with a cinnamon dipping sauce. Yummmmm read more

What can I say. Besides the name of the chain, I love the food. The BURGERS I only eat chicken burgers. Personal choice. Their Cajun is tasty sometimes too salty though. Funny enough, I don't go to FB for the burgers. CHICKEN STRIPS oMg!! These things are to die for. So fresh. You can see the dude costing them and flipping them in the metal bowl. Then they deep fry em up. They are delicious. So moist. Order 6, but you'll get about 8 pieces. MY FAVOURITE THING TO ORDER. BREAKFAST get the Large. 2 eggs 2 delicious pieces of bacon 2 fresh pieces of toast. Homemade hash browns. $6.95. FAT TIP!! So funny when they say that. Haha read more

I went to fatburger for my first time. I was very impressed with the food but most impressed by the customer service. It was absolutely amazing. I highly recommend eating here. Great everything read more

Fatburger: Not the greatest hamburger joint in town. Kudos to Fatburger for advertising how great they are and how their burgers stand apart from every other burger establishment around town. Sadly, it fails to live up to any of the hype. I've eaten here twice and was never impressed. For the original burger, you're paying a premium for nothing more than a patty with lettuce, onions, tomatoes, relish and mustard. The flavours were no more than something I can whip up at a family barbecue, and the patty itself was more or less sub-par and dry. Fries were standard and drinks were bottomless. For me, it was an all-around disappointment. For what I paid here, I can buy multiple burgers that taste better elsewhere. The one compliment I have for Fatburger is the cleanliness and interior diner-style décor. read more

Good to have another burger choice other than White Spot down the road. And for a QSR, it's a bit nicer than norm, even serves alcohol too. Very american-style decor of course...and for its area, got a pretty good vibe to it too. Free parking, though it can get busy. read more

I've read a lot of people complain about the price of Fatburger. They are certainly not cheap. But neither is Triple-O's. Neither is Five Guys. I'd still rather eat at Fatburger, Triple-O's and Five Guys before I went to Vera's again. The burgers are good. A little overcooked, sure - but that's to be expected anywhere after Jack-in-the-Box killed people well over a decade-and-a-half ago. I had the Friday special: the bacon double cheeseburger and a side of cheesy chili fries. Cheese on the burger was that gooey, flavourful stuff that only fast food joints seem to be able to get a hold of. The bacon was cooked perfectly. The burger patty itself was good. Not great, good. The fries were fantastic. The oil is always clean as a whistle there, real shredded cheddar and a decent (if plain) meaty chili. Where they excel is service... everyone is friendly, helpful and extra-attentive. I've never had bad service there. Or anything I would remotely call poor service. My biggest complaint, though? Parking. It's terrible. read more

Fatburger reminded me of a decent burger with all the fixins'. I love that the burger is made to order. I'm also a big fan of the mix of mustard and mayo. The patty was juicy. The fries were hot but when you have a burger the size of mine today, the fries were too much. Great service. A bit pricey but what burger joints are these days? Overall, I'll go back read more