My wife and I are so glad we found Fatman Plumbing! We decided to look for a new plumber after getting an outrageous quote to replace our broken toilet flange. Chris quickly came over and gave us a much better quote. He was also eager to explain his assessment of the work and be flexible within our budget. Chris then went above and beyond helping me replace our toilets and giving me pointers for a smooth installation. We had hired him for the flange portion of the install but he generously stayed until our toilets were fully replaced. We definitely found our go to plumber! read more

Chris is amazingly thorough, knowledgeable, experienced and focused on customer satisfaction. He explained his thought processes while investigating an unlocated leak and provided multiple ways to proceed. In just one visit, he gained my trust and FATman Plumbing Pro is now my go-to for future needs. read more

Chris answered the phone quickly. Worked me into his schedule. Was so glad to be able to get my leak fixed as quick as he was able to help.

After another plumber's incompetence and lack of professionalism left us without hot water for 2 weeks, we hired Fatman. The plumber came out and replaced our eater heater within a few hours. Labor charge to replace a 50 gal electric water heater was around $700. This does NOT include the cost of the replacement tank. The service was friendly, and professional. We'd use this company again. read more

***UPDATE*** I'm updating my review. After posting an unfavorable review of my experience, the owner called me direct to apologize and quickly scheduled another plumber to come out and fix the issues. The plumber arrived on time and all issues were fixed. ORIGINAL---We used Fatman Plumbing for a few leaking faucets we had in our house. They were responsive in coming out, very friendly and seemed knowledgeable. But within a few days one of our faucets they had fixed started leaking again. I called them and they came out to fix it. A week later the other faucet they fixed started leaking. I called them and no one picked up so I left a message. I must have called and left 3 or 4 messages over a month span and no one returns my call. They don't stand by their work...I would not recommend. read more

Wonderful company, highly recommend! My office toilet got severely clogged on New Years Eve just as I was trying to leave! I was bummed because that meant I was going to have to stay at work later to wait for a plumber. They came and got the job down in under an hour of calling them! Our toilet was so clogged that it flooded our whole bathroom. It wouldn't stop. But the technician came and easily took care of it, explaining everything. They are super fast, super friendly and will be using them from now on! read more

Brian was terrific in fixing our toilet and was patient in dealing with the warranty company to get authorization for the repairs. Showed up on the appointed time and explained what was needed and did it quickly and professionally. It's good to have a plumbing company that you can trust and rely on. read more

"faithful and trusted" is a misleading motto. neither faithful nor trusted. no one showed for a scheduled appointment window. on may 18, i scheduled an appointment for a quote of plumbing services as part of a bathroom renovation. i received an email confirmation, and a text prior to my appointment date. the text read "david" would be at my home on the 28th between 9:00am - 11:00am. i called at 10:30am to confirm the scheduled appointment would be honored and explained i would not be available past noon due to another appointment. debbie confirmed and instructed that i wait for a text notifying me of arrival time. as i was still waiting at 10:50am i called the office again and left a voicemail. debbie returned my call informing that chris was called to a family emergency. she repeatedly said this "never happens". david. chris. whomever. i was provided an arrival window which was not met. then, an "emergency". fact is, they weren't going to make their scheduled window. a professional option would have been to call and offer another date. this company is unreliable. a waste of my time, but good that i found out before using this company. read more

Last time we'll use FatMan. Was told the $87 service call fee would be applied to the service. It wasn't. They also had an extra fee of $48 for customer service. Literally for customer service. You have to pay this company for customer service. They charged us $760 for a job quoted $625. Will be fighting this fee. read more

I've used Fatman several times now. The first time was one morning when I noticed water leaking from my water heater. I called and they fit me into their schedule immediately. Within a couple hours I had a new water heater installed and have had no issues with it at all. I also called Fatman when I noticed a slow leak in our guest bathroom faucet. It was slowly leaking downstairs into my recording studio...not good. Once again they fit me into their schedule and repaired the problem immediately. I would definitely recommend Fatman Plumbing. They are on time, courteous and do quality work. AAA+++ read more

Ken fixed a leaking shower. He was punctual, extremely professional, quick to do the job and honest. I would definitely recommend Ken. He left the job site tidy, and we are very happy with the work. Thank you read more

I had Fatman Plumbing out to install an insinkerator and repair a leak for a vanity I recently had a tile company install. There were no issues with the insinkerator. However, they took a look at the vanity and made a couple changes that they said would stop the leak. A few days after they left, the leak started again. One of the individuals gave me their direct number in case there were issues. I called twice and left messages and have not received a call back. When they were over, I explained to them that I regretted not getting a licensed plumber to install the vanity in the first place, so the lack of response had added to the frustration of this project. Now, I have to go with another plumber, which will cost another $89. I cannot recommend this company. They should take ownership of the issue they came to fix and not ignore their customers. ***5/31/2022 Update - the owner Chris called and left a message that he was livid at the behavior of the plumber. Another plumber came and fixed the issue. read more

I had a cancer operation and could barely stand and of course this is when the toilet chose to fail. I have other people living in my house and I cannot have a toilet that does not work. Fatman came through for me when literally nobody else would. They came, they saw they conquered the problem. Give these guys a call FIRST. read more

Fatman Plumbing was very prompt in getting to our home during an emergency water leak. Our Technician Josh was very professional and gave great customer service. The pricing was very reasonable, would definitely use them again! read more

They probably can fix a toilet but from my experience are not plumbers. Unreturned messages at the office etc. the guy that came today was completely useless. I'm in construction for 22 years and know a plumber when I talk to one. Not impressed. Seems maybe quality went downhill as of late? Se nothing but good reviews previously. read more

Highly recommend.Ken went the extra mile to fine us the water heater we needed.great service !

Chris is an excellent and honest plumber. He worked with us through many hurdles trying to get our bathroom remodel complete. He was honest about what would work and what wouldn't and didn't just put things in to get the job complete. He does it right! We have also found his costs to be fair and reasonable, typically beating out the competitors. And best of all you are dealing with a local guy not a big conglomerate with lots of overhead and a different person at your door with each call. If you want an honest, hard working knowledgeable plumber, you won't go wrong with FATMan. read more

Robin was extremely helpful while troubleshooting an issue that came up on my home inspection, as an inspector came back with an issue that was not code related, nor relevant. She knew that it was going to be a non-sales related call but still handled the call as if it was. Not only did she save me time, but saved me money! Great experience! read more

My husband and I have had FATman Plumbing to our home twice recently. Both times, we are very, very pleased with their service. They installed 3 Kohler toilets for us and we could not be more pleased with the install and the men. Chris, the owner, is extremely nice. Chris's son, Nicholas works along side and does a great job. Brian, who did the bulk of the install before Chris and Nick came, is simply excellent!!! Yes, we are very happy with this company and the men. If we need any future plumbing needs we will definitely be calling FATman Plumbing again! Thank you guys for the great job!!! read more

This is the 2nd time we have used Chris for a plumbing need. He replaced all our toilets the first time and did an excellent job. This time he replaced our hot water heater which had been installed improperly by the builder and was not heating the water properly or quickly. He came in, brought the new water heater and parts, finished in a couple of hours and left the garage neater than what it had been! You couldn't ask for a more knowledgeable and caring person. Chris is honest on what needs to be done and gives you options along with his recommendation. It is so nice to have hot water for more than a 10 minute shower after working in my yard all day and being covered in dirt. Chris shows up on time, has what he needs, works efficiently, explains what he has done, cleans up, and all for a very fair price. Recommend Fatman highly! read more

Fat man plumbing is my hero!!!! In my house we don't call "a man" to fix anything. My husband is the man. But this time he couldn't figure out why we had a smell in my bathroom. For an inexpensive service call fat man came in , He was honest and gave my husband a few easy steps he can do to solve the problem. So happy I called. read more

I'm so glad I chose Fatman plumbing. This is an honest, reliable, trust worthy, and affordable plumbing service that is a pleasure to do business with. I would recommend this company to anyone!!! Thank you so much for all you've done...I now have a functioning sink in the kitchen and laundry room!!! read more

Short review: amazing, honest, trustworthy, fair pricing, efficient, highly recommend! My experience...Shannon squeezed us in on short notice (like 10 hours!!) while under contract for our new home when we needed a complete plumbing inspection top to bottom. She was so sweet and pleasant, never making us feel like an inconvenience. Chris arrived on time and seriously noticed every little detail. He spent atleast 2 hours here! I mean, he noticed variation of grout colors and the smallest chip on a bathtub ever! He clearly knows what he's doing. He was so thorough during the inspection, pointing out everything and even took the time to explain what things were and if it was something that was important or could wait to be repaired. Best part of that visit? He only charged did a service call...no high weekend or emergency fee! We then hired them to do several repairs, and again a wonderful experience. He was quick and efficient but also knew exactly what he was doing. Never felt rushed or like something was missing. He showed me repairs and explained everything and let me ask questions until I understood. Fatman plumbing was extremely professional, very competively priced (but to be honest, I felt so comfortable with him and his opinion that I didn't once feel the need to seek a second opinion) and really knowledgeable about everything. Never once did I feel like I was being taken advantage of or like I was being sold unnecessary repairs. I asked advice on him installing new fixtures and instead of selling me his services, he gave me tips to do it myself! That's an HONEST businessman! He even came early during one appointment and we felt so comfortable with him that we gave him our garage passcode so he could start before we arrived home. I highly recommend supporting this small business! I know 100% without a doubt that he did a great job on repairs and I feel totally confident calling fatman plumbing anytime I have a plumbing issue and would highly recommend them to anyone in the area needing plumbing repairs. Thanks again FATman plumbing! read more

Highly recommended. Trustworthy prompt, reasonably priced. I couldn't have asked for better service. He took the time to help figure out faucet replacement dilemma in roman tub and I hired him for much, much more. The work looks great very impressed read more

Fatman Plumbing Pro - Kitchen sink and disposal plumbing - Plumbing Near Me - Concord, North Carolina

Chris was very professional and helpful. Got scheduled in a timely manner and was very reasonable on the pricing. Switched out our hot water tank in a couple of hours and is now working perfectly. We highly recommend him for all plumbing needs! read more

I could not imagine having to deal with another plumber again. FATman is responsive, honest and fair. Plumbers are scary in general. Chris breaks the mold. read more

Chris was awesome and so helpful. Professional but down to earth. Got the job done fast and for a reasonable amount. He also helped direct me in the right direction for additional repairs that will need done due to the water issues. He didn't mind answering the questions I had too. Highly recommend and will use again when needed! read more

Fatman is great! He was quick with the repair and very nice and helpful. Highly recommend!

I can only give this a three star. I have hesitated putting a review out there, however, my conscience continues to speak to me. I asked for references on a good plumber for the Waxhaw area, Fatman came highly recommended. I called and couldn't get worked in for over a week. I was told by the receptionist or the scheduler that I would get a call if there was a slot that opened up. My water heater was leaking in the garage and I was concerned about the water pooling in that area. I called several days later to see if an opening had become available and was told (rudely) that I had already been told that my request was on the schedule and that I would be called if there were any earlier openings. The scheduler was rude, showed a lack of patience and hung up on me after I was told that my time would be better spent going to the local Lowes store to pick up my water heater. The day of my appointment (left work early) I was home and ready, but evidently the plumber was not. I did not receive a call, an email, a carrier pigeon.... nothing. Two hours passed and I called the office again. Evidently, there was a "hiccup" in the schedule and Fatman would be late. Around 7pm he finally arrived, with his girlfriend in tow, I did need the water heater replaced. I was charged the emergency call fee, which I paid just to get this ordeal done. At that point and time I didn't have the energy to bicker with him. Although it cost me more, I was just ready to go to bed. As in every business, we all have bad days. I don't expect any more from an independent owner than I would from a huge corporation. Anyone that works in customer service or selling goods are subjected to scrutiny. I would certainly give this plumbing company an opportunity to redeem themselves. I also believe that when you are in the business of customer service, people on the flip side of that coin, want to be heard. I would suggest that he leave his girlfriend home as I am not here to entertain nor babysit. I see the photos of his van and other customers. I don't recognize those photo's as it doesn't look like what he is doing now. Not the same name, not the same trucks, not the same area. read more

Fatman Plumbing is an amazing small business that is honest and reliable. We will only be using them in the future!

I highly, highly recommend Fatman Plumbing. He was honest, pleasant and very reasonably priced. He could have easily took me for a ride, but was very honest in his assessment of the issue. Its great to have a honest person you can call on in your time of need. read more

Couldn't ask for faster better service .very reasonable prices ,on time ,honest ,friendly .highly recommended!

Due to acidic water leading up to my water softener, I had to have the plumbing replaced up to that point. Fatman rep Brian came out and did the work a couple hours after contacting them. The following day, we noticed a "puddle" where the work had been performed. I called them (a little surprised & upset) and they sent someone out that afternoon. The culprit was a valve fitting to the well tank where a casting (presumably weak when made) had cracked. Initially, they wanted to charge for the svc. call but I made the case that while the casting may have been that way since new, it had not given way for almost 13 yrs until the recent repairs were made and the item was "shanked on" with wrenches. I paid the svc. charge, but the tech also advised that he would let the owner know of my disappointment. Sure enough, the following morning I received a call from Chris (the owner) and after we discussed the situation, he agreed to tear-up the check for the second call. In short, these folks are the "real deal" and stand behind their work. Sometimes, you just have to rationally work through the issues together in order to get mutual satisfaction! I would not hesitate to call Fatman Plumbing for any future needs! read more