We had a toilet leaking water. I called Sussex Plumbing and they called back within a few hours…read more Every aspect of the Sussex Plumbing experience was outstanding. We were able to schedule an appointment a few weeks out. Tony (owner) showed up on time and quickly diagnosed the problem, explained the cause, did the repair, and answered all my questions. I will use them for all future plumbing work!

I cannot say enough good things about Tony and his wife. We had a Naviant tankless water heater…read moreinstalled and the service was top notch from beginning to end - and the pricing was better than anywhere else I called. The best part is that when a part on the water heater was found to be faulty, Tony had someone out to replace it as soon as it was available, at no cost. Even better, is that I know I can call or text Tony anytime I have a plumbing concern or problem and he will respond right away- offering free advice and expertise if that's all that's needed, or coming out to take care of something that needs to be looked at. I know that he has our best interests at heart and would never take advantage of us.

I contacted them Thursday night and they came to my home, located, and fixed the broken pipe that…read morehad caused the link on Friday. very prompt and efficient service at what I think was a fair price. I will use them again if I need a plumber. I really like the fact that they are a local company that has not been bought out by a franchise.

Technician was on time,polite,and worked efficiently! He tested his work and showed us our new…read moredisposal working well! He cleaned up after the job was complete . We would have him again if there is a need .

This is the 3rd time I've called Paradise Plumbing for various problems. We are always pleased with…read moretheir work. We had Chris & Isaac here today & they were great. They are very efficient & clean up after they are done. Good job!

Paradise Plumbing has done several jobs for me. I cannot say enough good about the work they do…read more Mike (owner) is always available and provides patient and excellent mentorship to his crew. I would not hesitate to recommend them for any plumbing work that you need to have done.

Needed a plumber fast. They came out same day, very professional, Reasonable price on the repairs…read moreneeded. Will definitely use them again.

I had a bad experience with them years ago. They have bought out local businesses here and are…read morestill as overpriced as they were years ago in the DC area. They responded quickly but I told them I would never use them again.

Overcharged for wax ring replacement...pd $275 for a job that took under 30 minutes and should have…read morebeen no more than $100 - 150

Upon arrival from West Chester, Pa on 3/21/2023, I discovered propane furnace at our Lewes location…read morewas not working. Called 302-945-4358, Long Neck Plumbing and Heating, (license # 2006205563) and spoke to the owner Mike DelCampo. He came out and decision was made to replace the furnace for $5000 dollars. The next day 2 employees arrived with a new furnace and replaced the old one. The new one seemed to be working when they left. The new heater was running very little from April until early November because of the summer and fall seasons. Set the thermostat at 45 degrees for the winter. On my next visit on 4/16/24 noticed there was a thin layer of soot throughout the kitchen and the heater was making a noticeable clicking sound. Inspected the flap used to check the flame, and a flame shot out similar to that of a blow torch. Shut the heater down. I tried to call Long Neck Plumbing twice, at the advertised number, got a voice stating this is Mike; leave a message, we will get back to you. I then called our propane provider who sent out a technician who opened the front cover and stated that I needed to call our installer. He pointed out a nozzle taped to the front of the unit that should have been installed to convert the unit from natural gas to propane. He also warned that the omission had created an extreme risk of fire and the prevalence of the soot. My wife did notify a lady who answered the phone at Long Neck of the situation and the risk their installers created. The lady at Long Neck stated that it was no longer their responsibility but would try to reach one the the employees who did the installation who no longer works for the company. As of this date we have heard nothing from Long Neck Plumbing. Currently the heater is unsafe to use, still needs to be converted from natural gas to propane, needs to be cleaned due to soot build up, and the heat exchanger needs to be checked for cracking, which may cause the furnace to need replacement. At this point I have spent $5000 dollars, have no workable heater, and will need a repair company to follow up. Choosing this company is certainly a personal decision, but my decision has been a disaster, and the lack of responsibility that Long Neck Plumbing has assumed is irresponsible at best.

We had some very sloppy plumbing work done on our house during a major remodel. Ajay came out and…read morereplumbed the sink while showing how badly it had been done by the prior plumber. He's a gem and my only call for plumbing work in Rehoboth.

I could not be happier with Slower Lower Plumbing. Between the great communications before the…read morevisit, to AJ showing up on time and explaining exactly what he was doing and why along with the excellent finished product of a replaced main water valve, this was 5 stars all the way. AJ took the time to run and get materials needed to complete the job properly instead of reusing what was there, and made sure I was pleased with the work before he left.

Jason is fantastic and really helped us on tliterally the 2nd day afetr we moved in. Did a…read morewonderful job explaining our new home systems and maitenance needs. He banged out a complete set of additional outlets in our basement that really helped us out getting things in order. Extremely polite, considerate, and of course professional. Highly, highly recommend him!

Jason is awesome!! We called him with a dryer vent issue and he was at our house in 30 minutes and…read moretook care of the problem !! He is very knowledgeable and explains everything plus gives suggestions and advice. His prices are very reasonable . Thank you Jason !!! Susan and Bob K.

Did fix my problems but tried to sell me stuff I didn't need right now. I would like to cancel the…read moremonthly prevention plan. As I have a cousin who is a plumber out of Centreville Md. Please cancel that plan. John Millenburg Hebron,Md.

Simply the best service! Not only are the owners Josh and Lauren awesome but their service folks…read moreAustin and Gavin went above and beyond! They kept us well informed as the work progressed and were courteous and knowledgeable too! 5--star all the way! Also the payment amount was quite reasonable and the pay plan was excellent.

Mike is great and everything was done above expectations. I have another project that I will have…read moreMike complete for me.

Update on their work. After a few days we had no water. They came back and replaced a valve. It…read morewas ok for about a day and then we had no water. Called and called them and left messages and had no response. Had to call another company and they had to replace that valve that was put in. I would never use this company again. My husband said it was a check valve. I really hate to have to pay for something twice.

The guys arrived exactly when they were supposed to arrive. Such nice people! They kept the work…read morearea clean when they left for the day. When they came back the second day, I had a family emergency and had to leave at lunchtime and didn't get home until after they were gone. They locked up for me, and again, everything was back where it belonged and all trash was taken away. I am very happy with the seamless change in my old system to the new one. "

Had great initial experience with their plumbing division (Andrew was great!), so much so that we…read morepre-paid for a full year of their "membership" plan. The next week, our HVAC unit went up in the middle of a heat wave. The tech came out after a couple days and promised quotes on all options within hours...and never sent anything -- not even after 3 days and several calls to their office. The receptionist acts friendly but can't answer questions and never has anyone at hand to help, and despite her promises, the managers and techs never call back. When I inquired about a **prorated** refund for the "membership" -- because they are entirely non-responsive to customers' calls -- the manager once again never returned our call.