I have shared my positive experience at Powerstride with my friends. Quick, friendly and reasonable…read morebatteries. High Five to you guys! Thanks!

Worst experience. Paid for 2 batteries for my toy hauler. Was told bayteries were fully charged and…read morethey could be delivered. Got a call last minute that they would not be able to deliver batteries so I had to go during work hours to pick them up. Super inconvenient. Got home installed, come to find out batteries were dead and I had to charge them. 2 hours for a full charge. Again super inconvenient as this caused delays in our plans.

Great experience, came in for a key fob battery and the gentleman that helped me went above and…read morebeyond. Changed out the battery for me and everything. Definitely coming back!

Always great service here! Mateo was super nice and friendly he helped me change my battery and…read moregave me some good information about my car! I Will be returning here for my future car needs!

I bought a battery with 1 yr warranty. Battery died in the 10th month. I took it back and he…read moreexchanged it, right there and then. No charge Excellent customer service

They are the only one open in the morning of Thanksgiving day. We got the replacement of the…read morebattery immediately. Good service.

I've seen this business exist for yours. Kind of wondered how a business can sustain just selling…read morebatteries. They provide expertise in addition to selling the goods. Went in with a battery issue for my auto key fob. The team member replaced it in 3 minutes, showed me how I could do it myself and answered my questions about lithium batteries. Next time, even though I know how to do it myself, I will likely just bring it here and have them do it. Very knowledgeable. $10 out the door.

Robert had extensive car battery knowledge, stellar customer service, assisted in everything that…read morewas asked. As a regional manager of service for a hotel, this Battery Plus team member was exceptional . Might have to recruit this guy over to the hotel.

I was almost shocked and in disbelief if this place went out of business. After walking around the…read morebooths looking for the business, and finally finding this battery place brought a sense of relief. Seriously! Haha. Yes, I've been coming here for all my watches, gate and garage remotes, and my car alarm remotes for years. I come here for its convenience from home, and their fair pricing. A small flat round battery for a watch typically costs $5.00, so not a big deal given the fact that I could come in and out in five minutes if nobody was there. I love it! The owner is an older Chinese guy who's also pretty nice. It takes him 30 seconds to change my battery, verses it might take me an hour... Because I'm all thumbs. The batteries typically lasts for a year if used regularly. Not bad for five bucks. The only hard thing is finding parking on weekends. It's located inside a huge Chinese Supermarket. So I avoid this place on weekends, and will only go during the week. Yes, happy he's still around, and it's go to funky battery place!

This business is located inside the SG Superstore. I had been wanting to buy a plastic skin for my…read moreblackberry and didn't want to spend an arm and a leg getting it from the regular mobile carriers. When I saw this place I asked the guy if he had one for my particular BB. I couldn't believe the service he gave me. It was awesome. So I first asked him (in Cantonese) if he had a skin for my BB, he responded in Mandarin and asked me to go to the other side where they were located. When he asked me what color I wanted and I said black, he said "girls should use something with color. Your blackberry is a very mannish phone and it's already black, get something with color to spice it up". Since I didn't really see any color that I fancied, I kept reverting to the black. I could tell he seriously did NOT want to sell me the black. He then proceeded to bring every single color out and put them on my BB for me to see. His first suggestion was red, but since red isn't a color I ordinarily like, I passed on it. After several colors, from blue, orange, pearl, yellow, purple, green, I finally said "okay, let's try the red". Surprisingly, I liked the red (and the black) the best. I decided to get both the red and black and he seemed very pleased with my red selection. I didn't have the heart to tell him that personality-wise I'm more mannish than girlish, but I was so overwhelmed by such great service (and in SGV of all places) I felt I just HAD to give him 5 stars!!!

My Samsung S21 suddenly stopped working and I did a walk in at opening to try and get my issue…read moreresolved. Unexpectedly ended up having to wait several hours due to: 1) main technician wasn't scheduled until later in the day 2) they had to order parts and pick it up from another location. After several hours of waiting (almost 8 hours) they couldn't figure out what was wrong with my phone and suggested to just purchase a new phone. The entire process was stressful and it was a big inconvenience of having to wait for different factors to come together, but the associates were very kind, and friendly throughout the entire process and didn't end up charging me for my time.

This place is relatively newly opened & they have excellent customer service. Both the manager &…read moreCalvin did their best to accommodate a customer's need. They upgraded a battery that I ordered to one that did not come in on time. No frills. The Duracell brand that I ordered is made by East-Penn, the same company that makes other brands such as AAA, NAPA & Everstart (Walmart) but marketed by Procter & Gamble under the Duracell brand. And since it is backed by such a giant consumer brand corporation, they are able to lower the price than the other brands such as Duralast or Die Hard to get more market share.

I placed an online order for a replacement Internet backup battery. The buying process was simple…read moreand my battery was in stock. I accidentally drove to the OTHER Santa Ana location but was able to get to the right one, this one in Friday traffic right before closing. Like, ten minutes before closing. The associate who greeted me, whose name I didn't get, was polite, helpful and quick. He got my receipt printed, some coupons placed in my hand and a battery in my arm in short time and I was on my way back into the traffic to go home. While the battery ended up not being the issue with our Internet (boo) my experience here was great (yay) and I plan on brining a dead car battery to them if it doesn't charge up correctly in the future.

Great prices Accommodating when they didn't have the…read moreinventory Reduced the higher priced battery to get me going

All employees helpful and supportive and takes the extra time to locate parts to your convenience…read moreappreciate it.

8/6/24 Customer…read moreservice was awesome! I was asked if i wanted my wipers i just bought installed, I said of course!

Huge shout-out to Batteries Plus in Thousand Oaks…read more They are privately owned, have been in business for 23 years, and were incredibly friendly and helpful. I bought a battery for my Jeep there and got free installation, no pressure, no games. Highly recommend supporting this local business.

What a wonderful experience. Upon my entering, I was greeted and asked if I needed assistance. I…read morewas just looking to replace my UPS battery and was immediately given numerous options depending on my needs and wants. Christian was incredibly friendly, helpful, informative. He not only replaced but upgraded my battery and also offered me options for upgrading my UPS, as well. They also will take care of safely recycling your old battery at no cost. I will definitely be returning to pick up my UPS at a later time. By the way ... they also have many variations of lightbulbs !! So happy with this location ! Cheers !!