Zephyr and his crew helped my husband and I gut and fully renovate our 2,200 square foot row home…read morein Pennsport, a small neighborhood within the city of Philadelphia. Although he was priced slightly higher than the other contractors we obtained pricing from, the quality of his work was worth the nominal difference in pricing. I am an architect and my husband a user experience designer. We were very selective about who we choose to renovate my first own home. Zephyr worked with my husband and I throughout the entire process. He coordinated all new plumbing and electrical re-wiring (with a licensed plumber and electrician), made suggestions when we were trying to mitigate a fast-paced decision making process, and executed the work on-time and on-budget. Being involved in the trade, I cannot stress enough how difficult it is to find a contractor who is reasonably priced and does the job right. I will be working with Zephyr again on my next project. This particular renovation included the following to give you an idea of the scope of the project: * Refinishing original wood floors * 2 new full bathrooms * Complete replacement of all interior walls and ceilings * New electrical through-out * New plumbing through-out * New roofing * Brick re-pointing * 20 new windows installed * Insulated all exterior walls and roof * New Kitchen

I have worked with bad contractors, and I have worked with Mitchell Custom Concepts. I will never…read moretrust my home to anyone other than Mitchell Custom Concepts again. We bought a fixer upper in 2008, and immediately hired a contractor to update our bedroom and bathroom. They burned us, and left us with leaks throughout the house. We ended up finishing the project ourselves, but not aware of some of the leaks and damage left behind. After this experience, we were hesitant to try again, hearing so many other peoples horror stories of their own with contractors. Finally the leaks became too much, and we needed to address them as well as move on with construction of our home. We were referred to Zephyr, and after his recent completion of our kitchen, we have already asked him to put us at the end of his list for our next project. What it will be, we haven't decided yet. But we have a whole house for him to repair, so we have something that needs to be done no matter what the order of repair is. Zephyr is very straightforward, and he is a perfectionist. He will give you advice along the way, and you should listen to him. He ripped out our kitchen, found multiple issues with leaks coming from our bedroom above (where the previous contractors installed french doors improperly), so he addressed that by taking out the doors and installing a new wall with windows. He replaced all our support beams in the kitchen, as well as added support so that we could build out on the 2nd floor. We told him our goals for the house in the long run and he prepared the house for those projects while working on it now. For example, we want to add a bathroom to our bedroom, so while he had the walls ripped open, he planned where the pipes would go and built enough room in that wall so that his next job would be prepped. Zephyr said he would have our kitchen done in 2 months and he delivered. Mitchell Custom Concepts may give you a higher quote than other contractors around, but they are worth every penny. Your project will be done properly, and by people who know what they are doing. Zephyr's whole team is great to work with. Whether Mike or Ian are at your house finishing something up, you can rest assured you are in good hands. Zephyr's vendors he uses for windows, floors, materials are all vetted and you know you will get quality materials/work from anyone he uses. We especially love our floors. Zephyr had his floor guy come in to sand and lacquer our floors, and I am beyond happy with the result. Before Zephyr and his team worked on my home, our basement would flood with 1-3 inches of water during rainstorms. Now, we don't get any standing water at all. Zephyr understands that your house is an investment, and he will address your biggest problems first, then work his way out. With us, he addressed all our leaks before we did any cosmetic work. I live on a pretty nosey South Philly street where all my neighbors watch whats going on with the rest of the neighbors all day long. Well, all I heard from my neighbors was "Your contractor was bringing in big pieces of lumber today. You must be getting a lot done!" "your contractor was here all day working!" and "Those guys working on your house are working hard. You must have hired good people". Yeah, we did hire good people.

We found Friends and Family after deciding not to continue working with a design/build firm whose…read moredesign proposal ultimately didn't live up to what they'd led us to expect. Working with Billy, the owner, was a complete turnaround. We were looking for a full home renovation, and during the initial site visit, Billy took the time to understand exactly what we were looking for and walked us through major choices, such as whether to keep the same footprint or expand the home. Throughout the process, he also presented the many smaller decisions, such as flooring, tiles, and cabinetry, in a way that made each decision more digestible. Once walls, plumbing, and the roof were opened up, there were some unforeseen discoveries that pushed our cost above the initial estimate. Billy had warned us this might happen initially, and we appreciated his transparency about each issue as it came up. One of the things that stood out the most was the honest and frequent communication throughout the entire process. Billy works closely with a number of trusted tradesmen across different specialties, which we believe helped keep the project moving efficiently. Throughout construction, we thought Billy was very fair about not charging us more when he didn't have to. Overall, Friends and Family Builders delivered quality work with integrity and professionalism. We're incredibly happy with the results!

These guys are good and reliable and fairly priced for the quality they provide. My only quibble is…read morethat because they are in demand scheduling takes awhile. But on a positive note once they are onsite they don't leave until the job is done to your satisfaction.

Broke Contract!!!…read more The good, bad and the ugly! Owner agreed to 3 projects and only completed 2. We were supplying the tile, the vanities, and the doors for the bath and shower. We were led to believe that it could all be done one after another in a couple of weeks time. First project, full bathroom reno went amazingly and turned out beautiful, second project, front porch refresh was sub-contracted out and while it looks okay from the street, once you get up close, the inconsistent work is obvious. T and R never came to even check it out when it was done. The third project, a small bathroom demo and shower stall reno was never even started, even though we purchased an expensive vanity, mirror and all the tiles. Weeks turned into months of waiting and us doing all of the reaching out to them to set a date. A date was never set and when we pushed to get a firm date was told it was probably best to part ways. One other email came after that saying that the contract would need to be updated for work that wasn't in the contract. Reviewing the old contracts, they were never really correct because different things that were discussed were left out of each revision. Not sure how that office is organized, but I would say it isn't. We are very disappointed to be in this bind right before the holidays when we started this process in August and have had supplies all over the house for months.

After meeting with several local contractors to renovate our basement in Collingswood, we stumbled…read moreupon T and R Contracting in the yellow pages (of all places). With 22 positive reviews on yp.com, we figured we'd bring them in as well. My wife and I are so glad that we did! T and R ended up winning the job as one of low bidders and they did an excellent job finishing the basement. Tom (the T) was an awesome person to deal with. He handled all the construction permits and picked up all the material for the job. His crew was very respectful to this house and they finished the entire basement (floors, windows, electric, drywall) within a month. Communication was a breeze even though we weren't home during the day. The attention to detail was an added bonus. I would highly recommend them to anyone looking to do a home remodel job in the Collingswood / Cherry Hill area.

This review is long overdue for work we had done in October. We needed a contractor to turn a large…read morebedroom into 2 smaller bedrooms for our kids. We needed framing, sheetrock, electrical, trim and closets built. Joe was way more responsive than all other contractors and was very reasonable with costs. The price was exactly what he quoted us. (Another contractor was supposed to start before we found Joe and completely ghosted us around the start date.) Lou was the main guy who was here several days and he was great. We felt totally comfortable with him in our home. Our 4 year old son kept asking where Lou was after the project was completed. Lou worked around us when it came to hours that worked best for our family. Our kids love their bedrooms. And our 4 year old son finally sleeps in his own bed. We will be calling Joe when we are ready to remodel our kitchen and bathrooms.

DISASTER. Turn and run. We hired Joe for a large 203K project. We had problems from the very…read morebeginning: he was slow to start, kept changing his mind about the game plan, complained about the fact that he could get no money up front--terms of the 203K that he had of course agreed to--and pressured us to give him significant up-front money to "help him start". He instructed me in June of 2024 to rush to buy materials for a small bathroom that was still mostly unfinished in April of 2025; that kind of thing happened multiple times. His workers were inadequately supervised, and he was difficult to reach, often saying things like I'm at a kid's soccer game, out to dinner with my daughter, etc. The way that 203K's work is that HUD inspectors come out at regular intervals to make sure that adequate work has been done to make a draw from the total budget. Joe did a bunch of stuff merely to look busy to justify the first draw, in August: a slap-dash exterior paint job over crumbling paint that made a mess and did not hold, for instance. Between the first and the second draw, there was slow but meaningful progress--but by then we were 5 months into a job that we were told would take 4-6 months, and nowhere near done. During much of that 3-month interval he had just one guy working on our huge project, an electrician. After the second draw, in late November, he basically just stopped working on the house. We were making double housing payments the whole time, of course, so we panicked. We were almost out of money. After numerous calls and messages failed to get him to pick up the pace, at the urging of our lender, we scheduled a third draw, 3 months after the second one. At that draw, the HUD inspector certified that no work had been done, so no funds would be paid out. That's when we finally worked up the nerve to fire him. It was terrifying, because our lender told us that we would have trouble getting anyone to take on such a large project with only what was left in the budget after Joe depleted it. By the grace of God, we did find one. He swept in and got the job done in about 4 months. We finally moved in almost exactly one year after closing. Of course we had two mortgage payments the whole time. The work could have been finished within 6 months, or close to it, if we had found a great contractor like the one we found after we fired Mr. Depiano. Working with Mr. Depiano was harrowing. We were newbs at this, and therefore easy to fool. DON'T MAKE OUR MISTAKE.

I am really upset to be writing this review especially because we cannot seem to catch a break with…read morecontractors and because initially we did have a great experience and relationship with John and his business. We had John come out to finish our fence for our home and things were going well until the very end. Per the contract he was to install the gate and the lock we bought for it, and the full project per the contract had a third day of work put into it. He did only 2 days of work and we kept asking when he could come to finish the gate and install the lock- he kept confirming dates with us and then no-showing repeatedly. Since then, it's been pretty much a full month since we have heard from him. Would no longer recommend and absolutely would not work with him again, extremely disappointed it ended like this.

I've had an amazing experience with John and team. They are great with communication, do very high…read morequality work, and have good gut instincts. Have had John and team work on numerous projects and have been really impressed with the final outcome. He also has been really quick to respond when we have an emergency (someone from his team came within a couple of hours when we had a sewer backup on a Sunday). I've worked with several contractors but JMM has quickly become my "go-to". He's the first contractor that I have truly trusted with any job I throw his way! Cannot speak highly enough about working with this group!

I had an area re- roofed, a deck built, plus a window turned into a door. They did a fabulous job…read more Professional, reasonable priced, and efficient. They were able to finish the whole thing in 4 days!! I love the deck and would definitely use them again.

I would highly recommend Cromark to anyone who needs a good roofer! Ante is a good, hardworking,…read moreand honest man with excellent work ethics; he did a great job in repairing the cracks on our 3-year-old rubber roof and coating it. My neighbor had a bad leak last week because he didn't have his roof coated and the cracks repaired; and as a result, it costs him $10,000.00 to put in a new roof, new hardwood floor, repair the sheet-rock ceiling, and electrical which were damaged by the water. We are from Las Vegas and don't know any trustworthy roofers in our area so I'm glad I found Cromark Contracting LLC on the Internet. The photos that Ante took of our roof before and after the repair and coating were done helped us see the true condition of our roof, and therefore; we were able to make well-informed decisions on what kind of repairs were necessary. Through Ante, we found George's Auto Sales & Service, Inc., 6031 Harbison Ave., Philadelphia. The owner, Mike, did an excellent job on our car for auto body repair last week, so now we'll be going back to him for all our auto repair needs. We definitely have a friend in Ante, and he will always be our roofer. The fact that Cromark had so many positive reviews is what helped me pick him out of the many roofers on the Internet. Thank you again Ante for doing such a great job on our roof and referring us to Mike. We can now rest easy and not have to worry about getting any leaks on our roof especially when it snows.

I couldn't be happier with my roof. I scheduled an estimate, then scheduled a day for my roof to be…read morereplaced. Both appointments were upheld and the work was completed before the children wer home from school. Very reasonably priced, The estimated price stayed the same, there were no hidden charges after the work was complete (unlike my previous experiences with roofing companies, who told me one price at the beginning and hit me with many additional charges when the work was completed) I recommend this company!

I contacted three companies to give me estimates on paining half of the rooms in my house and the…read moreshed out back. All three companies gave cost estimates very close to the same amount. My 65 year old row home had wall paper to remove, cracks to fill and newly installed quarter round to caulk and seal. Not an easy job because of all the prep work to be done. The guys who walked through my house from AKF exuded confidence at every turn, making me believe they were experienced dealing with the challenges they would face, so I hired them. They asked for a 50% deposit which gave me some concern. I should have negotiated that down to a lower amount. They said they could finish in 4 days. Day one was all about wall paper removal. They finished that very quickly, then the guys left after being there only a few hours. On day 2, I expected a lot of surface prep with a steam machine to melt away glue residue and a longer presence, a full day of work. I was minding my own business and didn't see what they were doing until they had left for the day, again they were only there about a half day. I went through the house and found a lot of walls had been painted without any effort to remove glue. They had left for the day left before I saw the results of their work. For no good reason at all, baseboards and the new quarter round I just had installed, had been removed from the main floor all around. There was paint on unprepared walls and a lot of cracks had been painted over with no spackle, so they showed through the paint. I messaged the owner of the business and sent a lot of pictures and expressed my concern as I had made a 50% deposit. To their credit, they sent a different crew and the owner came to the site herself. They started removing glue with the right equipment and made a point of showing me the results periodically. They went through the house and were doing surface prep at some areas that were missed previously. It's really hard to fix something that was not done correctly from the start but they were determined and pressed forward. The work went on for over a week. The end result was something that looks decent from a distance but if you inspect closely there are still a lot of flaws. Un-sanded spackled areas mostly on ceilings, old cracking paint that was not scraped or smoothed, just painted over, and cut in areas at wall to ceiling corners where coverage was not good if you look closely under bright lighting. They hired my handy man to fix the baseboards because apparently they know how to remove it, but were not equipped or prepared to reinstall it. There were several broken pieces needed replacing and I already had some spare. That baseboard work wasn't finished when they declared the project complete. I walked through the house again taking pictures of flaws. They returned again and worked to improve things, and they did make it look better, covering most of the flaws from my photographs. The owner really cares about their reputation and tried very hard to make sure I was satisfied. They also gave me a discount because there were so many problems but that was a small consolation. The project took way longer than advertised and got off to a very rocky and unprofessional start. I expected better overall performance for the money paid. I would hire them again if it was for a rental property and no difficult surface prep to do, but this project was to prepare my home to be sold. If my untrained eye can see flaws, then any perspective buyer will also see those things. I hoped for better. Although I accepted the job as completed, the end results were just OK.