Not From Mequon but if you put up a sign that says support local businesses ( and I very much do) leave your doors open. Couldn't find my way in. Door says use Mall entrance. I drove around complex twice but couldn't find a "Mall Entrance" . Called store asked for directions they said use mall entrance. Drove around again and then gave up. Ever watch the movie Pretty Woman? I had birthday money to spend. BIG MISTAKE read more

Got to be honest I was excited to shop here. Moving from Reno/Tahoe the clothing looked exactly my style. They have a lot of high end clothing here and a great selection. Went in and saw a ton of clothing I wanted to try on, I even had some in my hand as I started shopping. I shopped for 15 minutes and wasn't greeted by any of the 3 salespeople. Oddly I watched them greet others and ask if they needed help. I was totally astounded that while they walked by me, they never said hi, can I help you...nada...nothing. After 15 minutes I put the things I was going to try up and left. I'm not high maintenance but I expect someone to at least say hello if I'm going to spend money with them. I am sure I will find a similar store in the Milwaukee area with customer service. I am a stickler for kindness and helpfulness...it is a principle thing. read more

Wow I must say WOW and NO it's not for tue merchandise they have at the store but WOW I just walked through their store spent over 30 minutes browsing and NOT once did any of the sales team even acknowledge me...even when there were only 2 people in the store. It took all of my will power not to buy the items I wanted (as they were perfect for me) all because of being ignored (one of the team members looked right at me an NEVER said a word ... actually her facial expression was less inviting directly at me). Again just WOW! read more

This is my favorite clothes store in Mequon, the staff always remembers your name. No pressure to ever buy something so if you have those days you just want to browse the upcoming styles your welcome to do so. It's great if you're looking for something to wear on a causal night out or you have a fancy event to attend. Whenever your looking for that perfect gift for a female family member or friend, you will never have a problem finding something and they wrap it for you. You can even have a wish list made so if your hubby is looking for that perfect gift for you just send him to Fayes. read more

Faye's is not my style, but I went in with some family for post-Christmas shopping. The clothing was clearly their style & not mine (I prefer trendier clothes) but I was looking at the jewelry. The difference in the way I was treated as opposed to my "ideal clientele" family members was outrageous. One saleswoman in particular was so rude with looks, not giving me the time of day, her short words with me and standoffish attitude...I couldn't believe it. I'm sorry but get over yourself. You work at a severely basic clothing store in Mequon, WI. If one day something happens to me where I would feel the need to buy anything Tory Burch or a Longchamp bag, I will go elsewhere. I will never spend my money at Faye's. read more

Stopped into Faye's a couple weeks ago. I hadn't been inside the store in over 10 years. I live in Las Vegas but was visiting family in the area. The store had definitely changed since I was last in. Great selection of clothes. Customer service was friendly. I ended up not buying anything at the time, but if I'm back in town I will stop here again. read more

The ladies at fayes are great. They know my Mother and I by name and when we stop in for a birthday, Christmas, or Mother's Day gift they have good suggestions. If she's been in recently, they even take note of things she looked at and liked! Their customer loyalty program is great. I'm all for saving a buck and free money when I can get it. My mom and dad have an account and whenever I'm buying I check to see if there are any "fayes dollars" or rewards. I've been in and saved $120 on an $150 top from this! I'm on their text list, which can get annoying, but it's always great to pull up on my phone before I walk in and see that there are store wide deals like 20% off! Sometimes the merchandise can be hit or miss, like any other store. But I love being able to pay below full price for stuff I would normally have to travel to Nordstrom in Chicago for. read more

This review is about the service & attitude I've consistently experienced at Faye's - or rather, the lack thereof. I've been in several times over the past 2 years while visiting and like the brands/selection at Faye's. But each time, the service - from acknowledgment, to offering assistance, to checkout -- was truly lousy (and I don't say that lightly, as I want to support local businesses). Each time, I was utterly ignored, while the 2-3 associates talked/gossiped with other customers or were 'busy' behind the desk. It was obvious I was a potential purchaser, had items in my hands, and was seriously looking around...but nope, nobody made a move to greet me or help. Once in a dressing room, more of the same...and the employees just kept on ignoring me and seemed preoccupied with shooting the breeze with others. The reception was downright chilly! For no obvious reason. This has now happened several times; I probably won't venture in again, because lesson learned. To Faye's 1: I want to spend my $ here, I like (some of) your selection & style, and I know many others who are longtime customers. But unless and until you make more of an effort to provide even basic customer service and friendliness to those who venture in, I'll purchase elsewhere. read more

Faye's did not live up to their reputation. Will not be going back. They told me they'd hold my dress until 6:00 PM. When I returned at 5:00, just one hour after I left, they had already sold my dress. No apologies either - even though we had purchased many other items earlier. Very rude and poor experience after having driven all the way back to the store. read more

Terrible commercials, beyond! Like seriously bad. The clothing is amazing in quality. Too much Troy Burch if you ask me, but great selection of shirts, dresses and jeans. If you want quality and are willing to deal with high-maintenance, it's a good spot. read more

I always go to Faye's for when I want to look my best. Every time I have gone to Faye's, Faye and the staff are extremely helpful and honest. They tell me what looks good on me and what doesn't. I also bring my adult daughter in for fashion updates when she is home from Santa Barbara. After buying clothing at Faye's, my daughter always receives compliments when she returns back to Santa Barbara. I prefer Faye's to Nordstrom and to any other store I have shopped in. Faye always has great tips for us and I look better and am more organized when I follow her advice. I live in Florida most of the year, and Lake Geneva in the summer. My trips to Faye's are always worth my time. read more

I love to be fashionable but feel lost when it comes to knowing what to wear. I know with absolute certainty that I can walk into Faye's and leave with thoughtful, elevated pieces that will make me look effortlessly put together and fashion forward. They have pieces in various price ranges from those that love quality, timeless pieces that will last years to those who love a splurge on something incredibly fabulous that you wont see anyone else wearing - yet they are careful to work within your budget and get you the most "bang for your buck". I am in the "40-something" range and find it hard to shop at mall stores-- some are too youthful and some are too matronly and Mindy - my stylist at Faye's- nails it every time. She makes me feel confident every time and pushes me to try on pieces I may not normally have tried often with much success! Go in with an open mind.. ask for help and the stylists will show you how passionate they are about making you feel great! PLUS-- I absolutely love Faye's mission to encourage us to "Be Loyal - Shop Local" . read more

Faye's is my go-to shop for great clothes and amazing service. I get personalized attention, honest feedback if I am headed in the wrong direction with something and even calls and emails when things come in that they know I would like. Also, the text promotions are fantastic! It seems like there is always some kind of special treat for me when I come in whether it is the customer loyalty program or the weekly promo. I am a busy professional so I really appreciate this kind of hands on care and above expected experience. They have a customer for life! - Kathleen D. read more